SUMMARY

• Information Technology professional with 20+ years of enriched experience spanning in program Management, Service Delivery, Portfolio Management.
• Record of achievements in diverse industry verticals (Retail, Petroleum, Healthcare, Telecom)
• An accomplished hands - on technology professional with strong influencing skills and CxO level stakeholder’s management for 20+ years across UK, USA, India.
• Excellent Knowledge of performance evaluation andchangemanagement principles
• Successfully boosted efficiency & IT performance, reduced consulting expense by streamlining teams to allocate resources on high ROI initiatives
• Understand Market Scope, Competition, Define Product vision, Growth Strategy, preparing Release planning, Release notes, product pricing and roadmap
• Did Business Development for CRE product for clik.ai
• Constantly network with stakeholders, vendors internally & externally
• Proven leadership skills, having successfully led large delivery teams as well as small close-knit Agile pods with excellent employee engagement skills
• Technology Practice Building, Coaching and Mentoring Teams.
• 20+ Years of Experience collaborating and delivering in complex multi-vendor scenario.
• Define Product marketing strategies aligned to products objectives.
• Experience of leading various Sales & Marketing-led business transformations
• Successfully led the marketing harmonization of Brewing KPI’s visualization product for brewing industry with Kingfisher and Bira91
• Designed Customer-360 Solution’s with Personalization yielding 10% increase in footfall
• Designed and successfully led implementation of very complex and highly automated data integration solution leading to savings of 30% as ongoing cost.
• Portfolio management and successful implementation for 7 complex multi - year programs with 10+ MN $ budget with Peak team size of 40 people.
• Expertise in change management, cross team collaboration & Stakeholder Management
• Delivered customer satisfaction scores (>4) with excellent delivery benchmarks
• Collaborated with global commercial services partners and customers to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment.
• Worked with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement.
• Turned data insights into products with actionable outcomes to the ultimate customer.
• Worked in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
• Partnered with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization.
• Developed, owned, and executed product roadmap.
• Prioritized and maintained the sprint backlog for assigned products, balancing the requirements of stakeholders.
• Led the product functional design process based on an intimate knowledge of the users and technology.
• Features of product are OS/Rent Roll extraction, underwriting, and workflow automation, to run CRE investment and mortgage servicing run 10X faster and cheaper
• Defined Digital Strategy and implementation roadmap while working with the customers
• Established Strong collaboration with customer stakeholders as a trusted partner.
• Followed Agile Methodology throughout product development
• Formulate, organize and monitor inter-connected projects
• Decide on suitable strategies and objectives (Cost, Time and Quality)
• Coordinate cross-project activities
• Lead and evaluate project managers and other staff
• Develop and control deadlines, budgets and activities
• Apply change, risk and resource management
• Assume responsibility for the program’s people and vendors
• Assess program performance and aim to maximize ROI
• Resolve projects’ higher scope issues
• Prepare reports for different stake holders

TECHNICAL SKILLS

Program/Product: GLS (Global Logistics System), EVM, RECT (Marketing), i-Wort (Brewing), Auto Underwriting (CRE), Asset Management (CRE)

Data: Data Ingestion, Analytics, ML, and Visualization Products (Power BI)

Cloud: Azure Cloud, Integration Layer’s on Mule soft/Google Cloud/Azure

Other Tech: SQL, PLSQL, Oracle, MySQL

Methodology: Agile, Scrum, Waterfall

PROFESSIONAL EXPERIENCE

Confidential

Program Manager

Responsibilities:

• Generated revenue of 7 MN Dollars from MT Healthcare for new business.
• Program Management for Medicaid Management Information System (MMIS).
• MMIS program customization for six state implementations.
• Create application suite to implement Third Party Liability functionality.
• Managed annual revenue of $10 million with 100+ FTE.
• Contributing to the functional excellence of program management by participating in the development & continuous improvement of processes & procedures, training & mentoring, Agile/Lean management
• Ensured the quality and completeness of detailed technical specifications, solution design, and code reviews as well as adherence to non-functional requirements.
• Executed technical deliverables for new development and maintenance Projects through the software development lifecycle using Agile Methodology, including validating the completeness of estimates, quality and accuracy of technical designs, builds and implementation.
• Proactively determined the technical issues and risks that could impact Program schedule.

Confidential

MANAGER

Responsibilities:

• Increased revenue for existing account by doing account mining and bringing new projects on board for Confidential
• Effectively collaborated with stakeholders to ensure alignment of the Project with the business strategy, values and behavior.
• Catered board level overview of progress, directed multidisciplinary teams across all global businesses, global functions and regions.
• Catered financial analysis and ensured the adherence to financial processes and procedures at Project level.
• Identified and escalated any budgetary related risks, issues and opportunities to functions as appropriate.
• Effectively handed over of the Project into Business as Usual operations to support effective benefits realization.
• Deployed the Business Transformation Frameworks and respective methodologies within the Project and instilled good Project disciplines within the Project and wider team.
• Led and managed within the matrix environment to enable successful delivery.
• Lead Consumer and Manlog Vertical - Confidential Outreach for the Business Unit which I was part of.
• Played a significant role in the bringing the derailed project back on track
• Master of Computer Applications (MCA)
• Leveraging Unstructured Data with Cloud Dataproc on Google Cloud Platform Click Here
• Serverless Machine Learning with Tensorflow on Google Cloud Platform Click Here
• Serverless Data Analysis with Google BigQuery and Cloud Dataflow Click Here
• Google Cloud Platform Big Data and Machine Learning Fundamentals Click Here
• Machine Learning Certified from Stanford - Click Here with 98.4%
• Statistician Certified from Stanford - Click Here with Distinction (90%+)