Highly ambitious goal-oriented to provide ROI to the business. Demonstrates exceptional interpersonal communication skills, both written and verbal. Proven leader that motivates, trains, and helps others succeed. Highly analytical and determined to solve problems. Possesses experience managing IT projects in both Agile and Waterfall environments. Core competencies include: Leadership, Business Analytics, Project Management, Customer Service
Experience
Confidential.
Project Manager
Insights led a 6M annual budget from - 350K loss to 500K in profit.
Oversaw order management processes over 250,000 orders annually
Led client requirement gathering, timeline assessment, cost modeling, user testing, and deployment
Responsible for managing and procuring warehouse/fulfillment and transportation vendors
Implemented enhancements in order management system, vendor interaction models, Accounts Receivable/Payable, reporting database, and quoting tools includes client level discussions
Worked with over 150 internal and external team members on over 10 projects across the US
Led weekly/monthly presentations to executive management to drive operational efficiencies
Confidential.
Integrated Marketing Communications Manager
Marketing campaigns grew business development by 250 within 6 months
Led a team of 5 to develop social media campaigns, branding, market research, and website design projects
Confidential.
Operations Manager
Oversaw inbound/outbound receiving, inventory management, and client support
Implemented data analytics, reporting databases, and KPIs