SUMMARY

• PMP Certified Senior Portfolio/Program Manager wif 17 + years of Leadership experience in Project/Program management of Global Enterprise/Web/SaaS/Mobile applications and managed resources in global delivery Model.
• Managed and executed large scale HR/ /Supply chain/Financial/Insurance/CRM/Health care implementations, Transformation Projects (Workday, Confidential, PeopleSoft, Oracle e - Business Suite (P2P), Hyperion/OBIEE) integration projects & AWS Cloud Transformation Projects up to budget size of > 25M in Managed Services Model.
• Green belt Certified - Six Sigma Practitioner experienced in executing Process improvement projects and saved hard savings of more TEMPthan $ 300k per year across clients as part of GB initiatives.

TECHNICAL SKILLS

PM tools: MS Project, Mavenlink, SharePoint, Jira, Clarity, Smartsheets, Plainview & Daptiv.

ERP: Workday HR, Confidential, PeopleSoft (HR, SCM & Financials), Oracle EBS 12, UltiPro,, SAP HR/SCM, ServiceNow, Taleo, ADP, MS Dynamics, NetSuite & Work brain

HR Modules: Core HR, ESS, MSS, Payroll, ATS, Recruiting, Talent Management, Performance & Compensation

SC Modules: Core P2P, Sourcing, Inventory, SIM, Analytics, Expense management

Domain: HR, SCM, Financials, Banking, Insurance, Supply Chain, Healthcare, Education & Mortgage

PROFESSIONAL EXPERIENCE

Senior Project Manager

Confidential, FL

Responsibilities:

• Budget/Performance measurement/Open Data (big Data): Managing Public customer accounts (State/City/County/School district) & their implementation of Operating & Capital projects wif our Budget/Performance/Open data product suite.
• Workforce Planning: Implementing Workforce planning suite for our Public customer & managing Portfolio of accounts. Also involved in Product design/feedback & development activities
• Reporting/Performance Dashboard: Deployed and built KPI Dashboards & Financial reports for Customer Departments - Finance, HR, IT, Fire, Police, Park & Recreation wif their meaningful data. Also built stories around Strategic initiatives & their progress
• Pre-Sales Support/Revenue Generation: Participated in sales calls and involved in technical presentations in Services opportunities (SOW). Executed and oversee all aspects of service delivery including scoping, RFP's, building SOW's, proposal generation, service delivery, final deliverables. Identified upsell/cross sell opportunities during customer deployments
• Customer Success & Relationships: Managed client escalations/issues to ensure bookings & client defined KPIs are achieved. Ensured successful delivery of Services engagements and maintained high customer satisfaction ratings-(NPS/CSAT scores of 95% and above)
• PS Practice & Account Management: Managed key practice areas & oversight (i.e. realization, utilization, backlog, forecasting, portfolio health and client management). Created & implemented strategy to enhance Consulting Services value to clients, maintained profitability and improved revenue growth from 60% to 65%. Defined target billable utilization rate for all resources and PS members to improve revenue by increasing billing utilization from 55 to 65%. Prepared financial schedules & practice reports (e.g. weekly/monthly/quarterly revenue processing) Prepared forecasting reports for PS team members using Mavenlink.
• Metrics. Developed CS/PS department KPIs (NPS, Renewal, utilization rate, Peer review, Go live date/issue Reports, Weekly status) for internal metric & performance measurements

Senior Project Manager

Confidential, Chicago, IL

Responsibilities:

• HFM Consolidation project: Managing all aspects of SOW project scoping wif business and Partners (Vendors). Assessed and managed teh business/technical requirements of dis PeopleSoft-Hyperion/OBIEE integration project in agile environment & also successfully integrated wif Tableau for dashboard reporting
• Cornerstone HR upgrade Project: Managed project financials in Clarity & created forecast plan for all assigned resources. Managing all teh inbound/outbound feed changes from HR application. Working on implementing teh Succession Planning, Performance Management module enhancements.

Senior Project Manager

Confidential, Chicago, IL

Responsibilities:

• Managed teh post sales transition to teh service setup team. Managed project financials in Open Air & created forecast plan for all assigned resources. Maintained ownership of a services P&L and track record of meeting wif forecasted revenue targets and hiring plans.
• Used Salesforce to manage leads/opportunities & complete order management. Managed Enterprise Strategic Client Engagements/client relationships & reported KPIs and status. Participated in Steering Committee meetings wif client leadership team & managed strong CxO relationships.
• Directly influenced $3 M in new revenue during 1st year. Lead transformation from paper to electronic procurement engagement for client who realized $2.3 M in savings in 6 months. Managed & Implemented following Confidential SaaS Indirect product modules - Core P2P, Sourcing, Inventory (Warehouse), Analytics, Expenses, spend Management, CLM & SRM.
• Responsible for end-to-end bid life cycle from RFI / POCs through RFP phase of deal cycles. Involved in solutioning for large BPO deals, experience creating/responding to RFI/RFP proposals. Collaborated wif Product management team for new features/enhancement requests from client needs tracked using Confluence. Used Jira to track all internal operations/SRE tickets. Worked closely wif teh Technical members/Solution architects/SMEs/Product Managers on assigned projects.

Clients supported

Confidential

Responsibilities:

• Involved in Vendor analysis/evaluation, RFI/RFP analysis, SOW review, sign-off, and vendor negotiation & selection process. Worked wif sourcing team & assisted in signing off Implementation Partner & Integration partner contracts. Prepared CBA (Cost Benefit Analysis) and presented to management for project selection. Responsible for Project Kick-off, Phase review, planning session activities.
• Created, maintained & delivered comprehensive IT strategy/roadmap for HR & Finance portfolio business applications. Managed Cross functional/Matrix teams & their deliverables. Managed and implemented Applicant Tracking System module- ATS (both web & mobile) and worked on integrations wif 3rd party vendors (Background check/Drug screening, CEB, Everify). Managed and provided PM direction for both US and non-US resources in a direct staffing model up to team size of 50. Worked as key Liaison between Business teams (HR, Procurement, and Finance) & IT team to understand Business requirements/business processes & translated into technical design
• Created robust OCM Strategy & Roll out plan wif activities covering Communication & Training needs for new system needs. Developed training materials for different stakeholders & managed teh training delivery for them as per schedule.
• Converted all historical invoices from legacy system to FileNet P8 system for financial application data feeds & applications. Worked on Rewriting Agent Payment application systems project.

Worked as Senior Project Manager

Confidential, IL

Responsibilities:

• Prepared and provided solution demonstrations. Prepared technology and HCM solution architecture presentations. Captured prospect/customer requirements and wrote sales proposals detailing Oracle/PeopleSoft solutions. Responded to RFI/RFPs and managed local implementation of trials/Solution Implementation.

BA/Functional Consultant

Confidential, IL

Responsibilities:

• PS Upgrade project - Configured PeopleSoft HRMS 8.3 control tables for teh client. Analyzing & mapping teh existing client data for conversion from PS HRMS 8.3 to 8.8 (Target)
• SAP Interface - Worked as an Interface Manager for building interfaces from Success factors/SAP to internal system.
• Sum Total Integration - PS to LMS (Learning Management Systems - Sum Total). Project Management
• Data Conversion, SME & Testing - Worked as Compensation - SME, Implemented PeopleSoft 8.8 (WFM, Talent Management, eCompensation, Salary Planning & Taleo Integration).