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Business Analyst Resume Profile

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TECHNICAL

SUMMARY:

  • Project Manager and Lead Senior Business Analyst with strong analytical and problem solving skills.
  • Played a key role in various facets of the Software Development Life Cycle SDLC .
  • Experienced in acting as a liaison between project sponsors senior management , PMO, clients and the IT department to communicate business expectations, generate ideas/solutions facilitation , oversee project progression and manage project risks.
  • Possess knowledge on various tasks related to budget management and analysis as well as complex report authoring. Versed in using Agile SCRUM concepts for software enhancements and development.

Areas of Expertise:

  • Elicitation and definition of project scope and charter authoring
  • Documentation of business needs, project plan and schedule WBS
  • Monitoring of project execution and application of change control management
  • Risk assessment and mitigation planning
  • Product backlog User stories/epic authoring
  • Supervision of Sprint execution and backlog grooming
  • Facilitation and problem solving
  • Ability to work independently and with clients at all levels of the corporate structure
  • Business process and root cause analysis
  • As-is and to-be business process mapping
  • Relational database concept and design
  • Data model, use-case, workflow authoring UML
  • UI prototyping/mockup screen design wireframes
  • Test plan, test script preparation and requirement validation System/UAT
  • System demo, end-user training and support
  • Proficient in complex reports authoring

TECHNICAL

SKILLS:

  • Business Modeling Tools: Visio, Rational Rose
  • Project Management: MS-Project, SharePoint, Jira, Pivotal Tracker
  • Business Analysis Reporting tools: Business Objects XI, Crystal Reports, MS-Excel, HP Quality Center
  • Database: MS-SQL Server 2005, Oracle, MS-Access
  • Software/Tools: MS-Word, MS-PowerPoint, Adobe Photoshop, Ariba, Clarity, eRoom, Axure
  • Programming Languages: C , C , T-SQL, SQL/PLSQL, VBA

EXPERIENCE:

Confidential

Senior Project Manager Consultant

Responsibilities:

  • Tasked with preparing and managing project documentation, deliverables, milestones, resource management and schedules. Define, verify and manage project scope. Identify and mitigate internal/external project risks.
  • Develop, execute and maintain project plans. Manage resources and track project progress against the baseline.
  • Create roles/responsibilities matrix to facilitate project communication.
  • In charge of partnering with IT to promote open lines of communication and maintain vendor relationship.
  • Identify business objectives and participate in strategic planning to map/align long-term goals.
  • Spearhead multiple cross-functional projects with the goal of obtaining synergy between projects.
  • Conduct project status meetings with project team and business stakeholders.
  • Served as Agile lead for the global IT initiative to implement a more flexible software development process.

Confidential

Project Manager Consultant

Responsibilities:

  • Responsible for defining project scope. Tasked with eliciting, analyzing and documenting business requirements. Managed the change control process by assessing impact to scope, work effort, schedule and other projects. Identify project inter-dependencies and coordinate execution with other project managers.
  • Provided requirement supporting artifacts such as UI Prototypes, workflows, data models and use cases.
  • Worked with cross-functional team to obtain estimates for development work effort and manage resources.
  • Supervised project from inception to delivery. Facilitate feature prioritizing meetings with stakeholders and IT.
  • Performed project risk and issue management.
  • Collaborated with solution delivery team in order to identify infrastructure requirements and establish rollout strategy.

Confidential

Lead Senior Business Analyst - Consultant

Responsibilities:

  • Appointed as lead senior business analyst in the development of a large-scale global intranet portal platform using Agile methodology.
  • Guided a team of BAs and other project team members through the Agile software development process.
  • Worked closely with product owners, IA/design team to capture and review user stories.
  • Presided over sprint-planning sessions facilitated product backlog and sprint backlog grooming workshops.
  • Contributed in adapting and mapping CMMI centric software development processes to SCRUM practices.
  • Managed and documented ongoing discussions block list /issues.

Confidential

Project Manager - Consultant

Responsibilities:

  • Responsible for the implementation and global deployment of a financial data consolidation solution.
  • Tasked with identifying suitable data consolidation solutions for GroupM Finance. Collaborated with cross-functional teams to evaluate and recommend a technical solution to address the business challenges.
  • Supervised all aspects of the projects from inception to deployment to ensure that business goals were met and that the solution delivery was timely. Conducted daily scrum stand-ups meetings.
  • Spearheaded the initiatives through a project management framework comprised of: scope, goals and deliverables definition, project and resource planning, risk management, status, timeline and defect tracking.
  • Conducted facilitated workshops with a local and international team of stakeholders including regional CFOs/controllers in order to re-engineer business processes.
  • Oversaw the requirement gathering process and reviewed documentation for completeness and accuracy.
  • Shepherded a team of IT and business professionals through the system development cycles while maintaining vendor relationship.
  • Established a strategy for production deployment, end-user training and on-going support across time zones.

Confidential

Project Manager/ Business Analyst - Consultant

Responsibilities:

  • Liaised with stakeholders external partner and core business units to elicit, analyze, document, and validate requirements. Translated requirements into functional specifications with supporting wireframes.
  • Identified project risks, assumptions and constraints in order to define a mitigation plan. Managed scope, requirement conflicts and/or changes.
  • Converted functional requirements into user stories to facilitate development sprint planning and the resource allocation process. Defined user story acceptance criteria.
  • Conducted requirement review. Collaborated with business owners and the IT team to prioritize user stories, and determine solution scope.
  • Supported QA and implementation throughout the life cycle of the initiative. Conducted daily stand-up meetings for sprint progress. Coordinated and performed integration testing with external partners. Managed and documented open and ongoing discussions.
  • Write test scripts, conducted user story acceptance testing and prioritize new requests/enhancements into the backlog. Collaborated with external partner and IT to define the production deployment strategy.
  • Coordinated sprint retrospectives, UAT and UI testing. Planned for production support and user training.

Confidential

Business Analyst

Responsibilities:

  • Designed and authored dashboard reports with data extractions from third party web analytics tools Dart, Atlas and OAS.
  • Acted as the line of support. Executed performance analysis for tuning.
  • Improved and automated the reporting process. Tested new reporting application. Worked with account managers and campaign optimization teams to define metrics and identify data sources.

Confidential

Business Analyst

Responsibilities:

  • Redeployment Initiative: Redeploy affected AIG employees to open positions within company. Track and measure the redeployment effort.
  • Appointed as the Redeployment Tracking Project Lead to implement the company wide redeployment initiative. Responsible for creating a solution to automate the redeployment process.
  • Elicited and documented requirements including the redeployment process. Developed a timeline for application delivery. Streamlined the communication process between PMO and regional core teams.
  • Leveraged relational database and VBA knowledge to implement an IT solution for storage of affected employee profiles. Documented and managed change requests and defects.
  • Created metric reports. Conducted user training, system demo and authored user guides.

Key Achievements:

  • Instrumental in breaking the project concept into business components business processes and rules .
  • Managed project and resources to successful completion while working under strict budget constraints.
  • Executive Goals Setting EGS Project: The objective was to implement a web-based application to administer the goals of executive level employees across AIG and to allow for performance evaluation. A second project Transition of Executive Goals Setting to Cornerstone Project was derived from the EGS project. The aim was to replace EGS with Cornerstone's performance management component.
  • Collaborated with the stakeholders and the IT team to define the project plan.
  • Responsible for understanding and analyzing business need. Reviewed existing business processes.
  • Elicited, documented and analyzed business requirements. Developed workflows, use-case diagrams, sequence diagrams and data models using UML. Acted as a liaison between the developers and end-users.
  • Performed system analysis using existing documentation to identify gaps and make recommendations.
  • Produced user interface UI and navigational structure prototypes based on client requirements.
  • Validated technical designs created by IT developers against functional specifications.
  • Communicated potential project risks to project manager and worked on risk mitigation.
  • Developed test plans, user guides defined test cases, authored test scripts for QA testing and user acceptance testing UAT . Executed regression testing and carried out user training, system walkthrough.

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