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Project Manager, Implementation Consultant, Product Owner Resume

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CAREER PROFILE:

  • A seasoned and responsible IT business manager, project manager, product owner, business analyst and implementation consultant with more than 20+ years of global IT knowledge and hands - on experience in Networks, system’s management.
  • A former owner of an overseas Software House. Software development experience (PM/Agile, Scrum) in various business sectors, such as, investments, finance & banking, risk management & insurance, Cyber Security, support desks;
  • A professional who is ready to take Confidential any challenge independently and confidently.
  • Experience with full life-cycle multiple multi-million-dollar projects.
  • Organizational management as CEO & CIO, full life cycle projects (scope/requirement gathering, planning, implementation, delivery and post implementation). Working experience with variety of business sectors, such as banking, risk & insurance, education, health and defense etc.
  • Experience with worldwide infrastructure support.
  • Multi-Million Dollar Hi-Tech Projects.
  • Full lifecycle multi-millions dollar projects experience with European and Middle Eastern companies, banks/issuers/processors/merchants
  • Owner/manager of a Software House overseas for over 7 years. Experience with external solution providers.
  • 20+ Years in Lead Management/Project Management, Business Analyst & Implementation, Product owner
  • 20+ Years as PM IT infrastructure/Software Development & Business Analyst implementation, product owner/support, Microsoft Server Technologies & operating systems, product support, post project support, helpdesk/support center, active directory & policies/profiling, firewalls hardware, software policies and filters, routers & switches; virus scans, transport protocols, DNS/WINS, Clouds, Virtualization Web & eCommerce Applications, Bulk Email solutions, Social-media
  • 15+ years as CEO & CIO small to mid-size companies, Years with other software technologies, such as Agile, Scrum, .NET, working with programmers and developers, graphic designers, audio/video products, eCommerce, online-sales and marketing, CyberSecurity, infrastructures, hardware/software management
  • 10+ years in fraud prevention & CyberSecurity banking & credit card sector, high profile banking Europe, Middle East (EMEA)

PROFESSIONAL SKILLS:

CEO/CIO/CTO, Project Management, Prince2, MCSE, MCP, MSA, MBA (USA), FRSA (UK), Business Analyst, Implementation Consultant, IT Infrastructure, Software Development; Cyber Security, Business Change Management & Development, eCommerce, Online Credit Card Payment System, Product Owner.

WORK EXPERIENCE:

Project manager, Implementation Consultant, Product Owner

Confidential

Responsibilities:

  • Mainly Software Architecture/Solutions Development.
  • Working as consultant, project manager and product development & implementation specialist.
  • Providing solutions to third parties with completion of outsourced solutions.
  • Working on various kind of full lifecycle Software development Projects with various clients.

Project and Sr. Implementation Specialist, Business Analyst

Confidential

Responsibilities:

  • Project management and implementation of custom security & eCommerce solutions for hosted/non-histed clients offered by Confidential as part of the Online Authentication System product called Confidential that allows pre-enrollment of the Credit Card holders for ‘Activation during shopping’ (ADS).
  • The projects involved solutions for platforms applications Visa card ( Confidential Verified by Visa), MasterCard, and Maestro Cards debit cards systems, One-Time password authentication and backend server authentications.
  • Confidential Client data management, data upload, architecture of custom software solutions and development, security, encryption, banking communication protocols requiring working with encryption keys and SSL Certificates.
  • The project and implementation involved working extensively with high level banking and financial world programme/project managers, project team/technical staff; managing all aspects and key stages of the project till signoff and support.

Project & Implementation Manager, Business Analyst

Confidential

Responsibilities:

  • Performed roles as Software House owner /CEO/PM/Consultant/Project Manager managing all aspects of the software-house in software development, managing software projects; software system architecture of Desktop and eCommerce applications; sales & marketing technology solution development; Bulk Email Solutions, SEO, hosting plans and ISP reseller programs.
  • Business Analyst & System Architect/Scrum Master/Project Manager: from conceiving the business idea to defining & structuring the business processes; working on the software requirement specification, architecting the solutions.
  • Scrum Master role in Agile development.
  • Development of desktop applications, websites, and web-based applications, and databases in MS Windows environment.
  • Products that can be embedded in client software to maximize client s Software throughput and performance; Reduction in business overheads/costs by better engineering designs and automations; Provide completeness to an application Develop client websites, databases and other innovative applications to support functionality of the website and the business. Such supportive development initiatives are in the areas of marketing, client relations, satisfaction of Service Level Agreements (surveys, statistics and related data mining, and display of such information).Meeting with clients; recording expectations/requirement specifications and creating a project to meet client expectations; development of product, Quality Assurance; develop methods to meet SLAs (Service Level Agreements).
  • Adopting International Software Development Standards
  • Development for people with disability

Project Manager & Implementation Manager

Confidential, Staten Island, NY

Responsibilities:

  • Introduced and Implemented IT methodologies to maximize sales and revenues.
  • Redefined IT infrastructure and helped bring changes in management and employees’ business techniques via change management nd customer satisfaction techniques.

Chief Information Officer (CIO) & IT Director; Program/Project Implementation Manager

Confidential, Montclair, NJ

Responsibilities:

  • As CIO/Director of this large Industrial Insurer, completely overhauled it IT/IS Infrastructure.
  • Upgraded hardware, software to meet all challenges.
  • Replaced and upgraded Insurance Applications.
  • As program manager supervised third party solution implementation and met all targets successfully.
  • Support IBM AS400 and legacy insurance software.
  • Redesigned Websites, developed in-house Intranet and solutions.
  • Trained company staff.
  • Successfully met all the challenges of upgrading from obsolete hardware and software systems most current (Applied System’s Vision).

Global Professional Consultant, Project Manager, Implementation Manager, Business Analyst: IT Support, Helpdesk

Confidential, Woodbridge, NJ

Responsibilities:

  • Worked as a Project & Implementation manager/global consultant and Product Specialist across USA working onsite client locations such as Banks, hospitals, local and federal governments, and schools etc.
  • Setup new or upgrading help/support desks, developing and implementing custom solutions, training and support.
  • Primary duties involved.
  • Products such as McAfee HelpDesk (Magic/Remedy), Zero Administration Client (ZAC) Sniffer and Virus Scan Solutions.

Project Management/Implementation Specialist

Confidential, Newark, NJ

Responsibilities:

  • As team member, among many projects built a multi-million-dollar state of the art Trade Floor (Wall Street Trading) Implemented & Supported Trade Floor Technologies from ground Confidential to meet all latest technologies. Built completely new IT Infrastructure for more than 3000 users. Provided Client/Server support, Infrastructure & desktop support, worked with MS Windows, active directory, Enterprise Administrator, Supported Trade Room Technologies and Market Data services & applications.

Senior System’s Engineer & IT Implementation

Confidential, Morristown, NJ

Responsibilities:

  • implemented and provided critical operations support to Confidential worldwide IT infrastructure, both in hardware and software.
  • Worked with both high and low level technologies such as Mainframe, AS400, Windows, custom applications, routers, bridges, communication protocols, Network topologies, Manual & Wireless DIAD boards and scanners etc.

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