Project Manager Resume
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New York, NY
SUMMARY:
- In - depth experience wif planning, implementation and management of projects involving data storage infrastructure installation, configuration, migrations and upgrades; delivering business-critical storage area network and network attached storage projects on time and wifin budget for enterprise and major accounts.
- Experience wif mainframe and client-server environments.
- TEMPEffective liaison between project stakeholders, management, IT professionals, and support employees using proactive communication and disciplined analysis.
- Collaborate wif vendors, partners, technical resources and support personnel to facilitate planning, installation, testing, migration, support, and maintenance.
- Experience wif CMM and PMP methodologies.
PROFESSIONAL EXPERIENCE
Confidential, New York, NY
Project Manager
Responsibilities:
- Managed projects to implement NAS and SAN data storage solutions for multiple customers across various companies / industries. (e.g. CBS, NBC, Bank of America, TIAA, Beebe Healthcare, DuPont, Booz Allen)
- Obtained and documented customers’ business requirements; created detailed project plans to track progress and manage budgets.
- Obtained and coordinated resources required to deliver teh solution; acted as liaison for teh project team - customers, vendors and internal resources.
- Successfully managed multiple Professional Services projects wif revenue totaling over $1 million.
Confidential, New York, NY
Vice President
Responsibilities:
- Team leader for testing and delivering five system upgrades for new teller system provided by Argo, including testing wif over 15 interfacing applications.
- Utilized CMM processes to identify and document change requests for business users; provided test team wif relevant test scenarios.
- Led teh test team to integrate test scripts (average of 500 per test cycle) and ensured that test results corresponded to business’ expectations.
- Provided technical support for eight back office operations areas.
- Determined technical / strategic solutions for manual processes, provided system expertise and support.
- Managed staff of three business analysts.
Vice President
Quality Assurance
Responsibilities:
- Contributed to planning, design, test and installation of Customer Relationship Management system using Siebel Call Center.
- Led testing effort that included oversight of 60 releases before going online, meeting requirements of inbound and outbound call functions, as well as enhancements to Genesys (telephony) application
- Managed staff of three business analysts and one technician.