Web Content Administrator Resume Profile

Software Knowledge

Microsoft Office Suite 2010, Dameware Mini Remote Control , BMC Remedy, Active Directory

RECENT AND RELEVANT EXPERIENCE:

I am currently working in the Information Technology field that allows me to utilize my strong technical ability in a team lead environment. My ability to work in a team environment allows me to communicate effectively with my colleagues, peers, and management which prove as a vital characteristic to function as a team player. I have several years of experience in a federal government environment. I am seeking an entry level position in a private industry or government based company that offers diversity, growth and advancement.

PROFESSIONAL CAREER:

Confidential

Strip old computers of components memory, hard drive, NIC and/or DVI cards and process paper work for DRMO
Map printers
Reinstall software
Configure users email
Install NIC cards to SIPR Secret machines
Record and verify information from PC's and remove hard drives, memory and cards as needed from replaced PC's
Save and transfer files to local share drive to be transferred to newly deployed machine Word, Excel and Adobe documents and Outlook .PST files
Generate hand receipts with the new and old computer information serial number and barcode number
Add newly built computers to Active Directory database to appropriate directorates
Rename computers with appropriate computer name
Disk part hard drives in preparation for new computer build
Image hard drives via a hard drive burner with a master of the Windows 7 image
Communicate with users and Hand Receipt Holders via email and/or telephone to inform them about the new upgrade and neccesary steps to prepare for deployment
Provided hardware/software support to Joint Staff civilians and military personnel alike for the Pentagon by replacing their current HP Compaq 5700 and 5150 series machines with new HP Compaq 6005 series machines. The machines were built by the Tech Refresh team for deployment to various Jaders throughout the Pentagon. Before deployment, the Tech Refresh would survey the users machines and capture screen shots of special applications if any and reinstall them to the new machine. Once the new machines were deployed the users were also upgraded to Windows 7.

Confidential

Provides support to the Federal Bureau of Investigation FBI by collecting data for various units in regards to equipment that was assigned to that specific unit and any equipment that needed to be recorded for excess and discarded under the proper guidelines of the bureau. Also provided staging and set up for deployment of New Generation Workstations NGW accordingly to bureau users in various offices.
Communicate with property custodians within the various units about excess items belonging to them.
Create Excel spreadsheets for the verified and excess items belonging to the specific unit s .
Record and verify information from CPU's and remove hard drives as needed
Stage workstations for NGW deployment
Prep and stage workstations for NGW deployment
Install NGW workstations for various units within the bureau replacements and swaps
Record and verify information from PC's and remove hard drives, memory and cards as needed from replaced PC's
Install memory and DVI cards into new PC's

Confidential

Jr. Web Content Administrator/Admin Assistant Contractor

Update web page content
Deliver, distribute, and copy various materials.
Create and edit Excel spreadsheets and Word documents to update organization/unit information for meetings.
Generate monthly reports
Maintained and ordered supplies as needed.

Confidential

Generate receipts for passports being released.
Generate system letters and visa forms from IPATTS if needed, and combine them with the appropriate case folder.
Retrieve passports from safe files for issuances or revalidations.
Interact professionally via electronic mail, telephone and in person with travelers and Agency Travel Coordinators
Provide customer support to USDA employees and other government officials needing passports/visa to travel abroad.
Provided customer service to the staff of the government agencies Forest Service and Food Safety and Inspection Services in the acquisition of passports and visas for international travel.

Confidential

Provided administrative support to a variety of businesses including the District of Columbia Metropolitan Police Department and various private industry sector businesses.
Created and edited Word documents, tracked packages using the UPS website tracking system and updating system files

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship