SUMMARY

• With 20+ years of IT experience success, including 9 years as a Project Manager, Scrum Master, Program Manager and 10+ years as a Software Developer / Production Support Analyst and 3 years as a QA Engineer leading diverse technology projects experience in IT Infrastructure, Information Security, Networking, Application Development, Cloud and Testing.
• Management experience of Software Development Life Cycle (SDLC) including requirements gathering, creation of project plans and schedules, managing resources, managing budget, and facilitating project execution, deployment, and closure.
• Experienced in designing QA department of both manual and automation.
• Expertise in working withWeb Services / API, ApacheSOAP, RESTful API, WSDL, some other services likeAXIS, JAX - RPC, Jersey API, Dropwizard andGDS
• Strong knowledge and confident in Java and J2EE related technologies such as Servlets, JSP, JMS, EJB, and JDBC
• Strong in supporting and handling Change Control.
• Creative problem solver with advanced analytical and planning skills, focusing on timely delivery.
• Excellent Communication Skills both verbally and written, easily engage with senior executives, directors and teams
• Knowledge of PM Full Life Cycle (initiation, planning, executing, closing)
• Experience with widely successful techniques: User Stories, BDD, TDD, Continuous Integration / Continuous Development (CI / CD), Pairing, Java, PL/SQL, HTML, Oracle, Selenium and Automated Testing.
• Experience in developing project documentation e.g. scope document, communications plan, etc.
• Knowledge of Manual and Automating Testing.
• Experience in Business Analyst (BA) and requirement gathering.
• Strong knowledge on Methodologies in SDLC for Agile Scrum, XP, Kanban, SAFe, Agile, Hybrid and Waterfall.

TECHNICAL SKILLS

Languages: .Net, Java / J2EE

Design and Web tools: XML, HTML, XSLT, VB Script, Shell Script, EJB, Java Beans, JSP, JDBC, SQL, UML, HTML5

Databases: MS SQL Server, No SQL, DB2, ORACLE.

Web Servers and Protocols: IIS, TCP/IP, HTTP, FTP.

Operating Systems: AS 400, Windows, Unix: Solaris, Linux.

Testing Tools: Quality Center / ALM, Selenium WebDriver.

Monitoring Tools: Tealeaf, Introscope.

Reporting Tools: Keynote, WebTrend / Business Objects

Methodology: Agile / Scrum, Waterfall, SAFe, Kanban

Amdocs Billing: Telegence / Amdocs CRM, Enabler, OMS

Ticketing System: Rational ClearQuest, Remedy, Clarify, Jira, Bugzilla

Integration Tools: Dell Boomi, Fusion Middle

Project Management: Rally, Jira, MS Project, Clarity

Platforms: Mainframe, Client/Server, Web, Cloud

DevOps: Ant, Maven, Puppet, Insible, Docker, Jenkins, GIT / GITHUB, Jenkins, Octopus Deploy

Others: Google Suite (Docs, Sheets, Slides)

PROFESSIONAL EXPERIENCE

Confidential - Dallas, TX

Technical Project Manager / Scrum Master

Responsibilities:

• Engaging with different groups to bring design, technical challenges, strategic planning and risk mitigation for resolution.
• Providing solutions to technical challenges facing the development of digital products or solutions.
• Preparing different metrics using Jira Query Language (JQL)
• Providing status reports, burn down charts, velocity and business value charts using Excel and Jira
• Advising leadership's decision making and strategic planning.
• Participating to the maintenance of the application by analyzing issues and monitoring their resolution.
• Acted as the single point of contact for all compliance related for client. Improved client relationships and confidence
• Analyzing risks and establishing mitigation plans.
• Performing queries using TSQL.
• Working with ITOM and ITSM for Incident Management, Problem Management and so on.
• Proficient in Machine Learning algorithms and Predictive Modeling including Linear Regression, Logistic Regression, Naive Bayes, Decision Tree, Random Forest, Gradient Boosting, SVM, KNN, K-mean clustering.
• Ensuring there is effective allocation of resources among the individual projects under the program.
• Managing all forms of risk that may hinder the progress of on-going projects.
• Controlling change request in the project for Cost (budget), Scope (deliveries) and time (scheduling).
• Evaluating the impact of change request and presenting them to Change Control Board
• Generating different reports to stakeholders and management / leadership by analyzing data.
• Performing IT Compliance, and/or Information Security
• Staying up to date with project activities; getting decisions made; resolving problems.
• Working with many executives / directors for deliveries, issues and answering questions.
• Engaging with Clients directly as the primary technical contact.
• Developing strategies to meet customer-stakeholder needs and prioritizing them.
• Supporting developers with microservice architecture using Restful APIs and Spring boot

Confidential - Boston, Massachusetts

Project Manager

Responsibilities:

• Creating Test Strategy and Test Plan
• Played vital role in Vulnerability Management/Security position.
• Managing budget, cost and resource with Planview.
• Planning complex deliveries, deployment and production releases of projects.
• Preparing Project planning and timeline using MS Project.

Environment: .Net, Nexus, Datamart, Rally, ETL, BI, Behavior Driven Development (BDD), ALM, E-Business, TSQL, Agile, XML, Team Foundation Server (TFS), Big Data Hadoop, Cassandra, Jira, Planview, WebLogic, Data Warehouse, Networking, Maven, Confluence, Web services, RESTful API, Unix, Oracle

Confidential - Irving, TX

Technical Project Manager / Scrum Master

Responsibilities:

• Managing multiple teams and their dependencies among the teams
• Ensuring successful initiation, planning, execution, control and completion of the project by scripting the project charters and plans
• Resolving the dependencies among the different teams by conducting Scrum of Scrums
• Managing multiple release trains with global delivery model (onshore / offshore / remote) in Agile / Kanban framework.
• Supporting and working on DevOps tools such as Maven, Docker, Puppet, Ansible, Jenkins (CI / CD), Octopus Deploy.
• Communicating with different teams of developers, Product Owner, QAs and other groups to resolve defects and issues.
• Creating and uploading important technical specifications / documents in Confluence.
• Working as a Project Manager Office (PMO) and liaison to release train engineers.
• Preparing and facilitate the overall PI planning of the Agile Release Train (ART) and providing various ideas, suggestions, and strategies to optimize flow of value through ART
• Preparing different metrics in Jira using Jira Query Language (JQL)
• Performing Risk assessment while change in network design, SOE (Standard Operating Environment)
• Involving in the entire data science project life cycle and actively involved in all the phases including data extraction, data cleaning, statistical modeling and data visualization with large data sets of structured and unstructured data.
• Working on User Stories and Epics in Jira. Using ServiceNow to request access for applications and so on.
• Using Oracle Enterprise Manager (OEM) for Oracle Intelligent agents and Oracle management consoles.

Environment: Java, J2EE, JSP, Hibernate, MS OneNote, Spring Framework, Jira, Jira Query Language (JQL), Apache, Linux, XML, MS Suit, WSDL, ServiceNow, ANT, UML, Oracle, SQL Navigator, HTML, CSS, Eclipse, SVN, Kanban / Agile

Confidential - Irving, TX

Technical Project Manager / Scrum Master

Responsibilities:

• Agile coaching and managing 3 digital enterprise level projects (Event Cloud, Customer Graph, Glassbox) in Kanban
• Responsible for Executing cloud infrastructure and data migration projects (Servers, Data Center, Cloud Infra migration).
• Facilitating the team with the tools required to move to Cloud Infrastructure.
• Analyzing the information / data analytic from Datawarehouse to generate reports for upper management and stakeholders using SAS Business Intelligence.
• Creating and testing Customer Relation Management (CRM) Workflows
• Forecasting risks jeopardizing budget and deadline.
• Managing migration of existing application into microservices architecture using Rest APIs, Spring boot, Spring Cloud configuration
• Designing the Test / QA automation Department with the tools and softwares needed.
• Managing budget, cost and resource with Planview.
• Reviewing Unix logs for production troubleshooting.
• Facilitating IDP such as Identity and Access Management, Data Access Governance, Segregation of Duties.
• Supporting Identity and access management products offering role-based access control.
• Managing Integrated Design Project (IDP) in SSO (Single Sign On).
• Improving the flow of value through value streams by improving and assessing the DevOps
• Contributing in Disaster Recovery planning and document.
• Working as a liaison between IT Security, IT audit and my team verifying Security compliance.
• Extracting security requirements from contracts with customer and facilitating to understand and implementation of requirements for respective stakeholders.
• Troubleshooting and debugging the root cause when moving from Java 1.7 to Java 1.8
• Facilitating Daily stand up, Story Point Estimation, Sprint Planning, Backlog refinement, Sprint reviews / demos, Sprint Retrospectives and removing impediments / roadblocks.
• Managing migration of cloud infrastructure, data migration, Identity and Access Management and Data Center Technology projects
• Testing and supporting the Integration of Communication such as instant messaging, IP Telephony, audio, web and web conferencing, desktop sharing and so on with Unified Communication.
• Supporting Rest API to processes the data from DB to another Rest Service.
• Communicating with different teams like developers, Product Owner to resolve defects and other issues.
• Supporting and educating the Product Owner, especially with grooming and maintaining backlog in Rally.
• Performing different Sprint meetings like daily stand-up, Retrospect, Sprint Planning and so on.
• Working on Scaled Agile Framework (SAFe) for the complex projects.
• Managing and delivering SAFe and Agile training.
• Managing resource and budget challenges with Planview.
• Implementing testing strategy, testing methodologies, process and standards.
• Supporting QA / Tester with failed automation Scripts in Selenium and manual test cases in ALM.
• Assisting QA / Testers with the development of automation framework and tools like Eclipse, GIT / GITHUB.
• Identifying and reacting to potential risks.
• Using Team Foundation Server (TFS) for reporting, requirement management and project management.
• Analyzing and improving the Scrum / Agile work processes and systems as appropriate.
• Developing and maintaining on-going documentation and process improvement efforts.
• Presenting demos with documents prepared in Visio / PowerPoint to the leadership and stakeholders.
• Prioritizing Features and User Stories in Jira.
• Creating project plans with Microsoft Project (MS Project).

Environment: Jira, Eclipse, Big Data Hadoop, Cassandra, Oracle, Hive, MS Project, TSQL, Google Suites, putty, ALM, Agile, Cucumber, Test Driven Development (TDD), JAVA / J2EE, Ruby on Rails for QA automation, Spring MVC, Middleware: Rest Web services, Agile Craft, Selenium, Service Oriented Architecture (SOA), NoSQL, Planview, Angular JS, Ant, Maven, Puppet, Jenkins, GIT / GITHUB, Octopus Deploy, Born Shell, Behavior Driven Development (BDD), Office 365, Agile / Scrum,, Unix / Linux, Security, Excel Pivot Table, Jason, XML

Confidential, Dallas, TX

Project Manager / Scrum Master

Responsibilities:

• Responsible for owning the delivery of new features
• Translation of business user requirements to user stories, design, usability, quality and delivery of a product or feature
• Working with architects, product strategy and development teams to ensure that product releases are delivered in increments that meet that business, quality and functional goals.
• Collaborating with a team of 4 and developed microserviceswhich can be used to stream
• Providing product, market and solution consulting to sales and external customers.
• Leadingmicroservicesdeveloper and Nodejs trainer on the GitLab CI/CD pipeline.
• Facilitates budgeting/cost analysis/funding requests.
• Communicating with several different development teams to drive defects to closure by facilitating defect meeting.
• Leading, coaching, teaching the team in Scrum / Agile principles and driving process improvement.
• Collaborating with software developers and test engineers to resolve issues.
• Maintaining client system requirements documentation, change request logs, and training materials.
• Planning Capacity for future work pipeline in Jira.
• Analyzing risks and establishing mitigation plans.
• Used Scaled Agile Framework (SAFe) for the program.
• Successful transition from Waterfall to Agile methodology
• Creating a custom UX Design / Wireframes based on clients need.
• Delivering UX Design feedback and recommending improvements to existing systems and sites.
• Serving as escalation path for client / stakeholders’ projects.
• Working with team for release planning.
• Providing regular status reports to stakeholders and upper management of progress, any issues and solution.
• Assembling a project team, assigning individual responsibilities, identifying appropriate resource needs, and developing schedules to ensure timely completions of projects.
• Performing validation for Oracle e-Business.
• Applying different tools like MS Project Plan for planning projects.
• Used Lean methodology to improve the procedures and project processes.
• Keeping leadership abreast of potential risk in SDLC (Software Development Life Cycle).

Environment: Java /J2EE, JSP, CSS, Microsoft Excel, JavaScript, ALM, Agile, No SQL, PlanView, ITBM, SharePoint, Networking, AJAX, Hibernate, Lean Methodology, Ant, Insible, Jenkins, GIT / GITHUB, Jenkins, Docker, Spring, MS Office, Web Services, SOAP, Maven, Eclipse, Jira, HTML, Log4J, JBoss 4

Confidential, Richardson, TX

Lead Software Engineer / Project Manager

Responsibilities:

• Managing Four teams of 21 for E-Commerce, Business to Business for projects: Avertack, Fastrack, Titan and Omni Channel teams.
• Producing consistent layouts for web and applications, and performing UX design research
• Designing the Role Expert component using Spring MVC framework, Hibernate persistence framework and Oracle as the development database for the digital Ecommerce project.
• Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers
• Managing large / complex projects specific to Data Center Technologies including platforms such as Cisco, HPE, Dell, VMware, EMC
• Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog.
• Facilitating scrum ceremonies such as Daily Scrum / stand up, Story Point Estimation, Sprint Planning, Backlog refinement, Sprint Review, Sprint Retrospectives and removing impediments.
• Consulting with customer in all aspects related to the product.
• Coding Business services using Spring and interacting with the database using Spring DAO.
• Developing a prototype with XML Technologies and SAX parsing methodology.
• Designing and integrating the full scale Hibernate / Spring persistence Solution with architectures
• Involving in Deploying and Configuring and administration of applications in Web Logic Server 12c.
• Designing the front end using HTML5, CSS3 and jQuery.
• Configuring Jenkins for continuous integration (CI /CD).
• Configuring Jenkins with GITHUB to communicate to each other.
• Performing diagnostics of problems, troubleshooting and developing technical solutions.
• Providing production support for troubleshooting the root causes.
• Resolving issues for productions support calls.
• Involved in Analysis, Design and Implementation/translation of Business User requirements.
• Business Logic analysis to produce Business Workflow Diagram, Use Cases, Architecture, Functional/Design specifications.
• Used SQL Navigator, SVN for design, development & version control.
• Used Spring MVC framework for dependency injection, transaction management.
• Involved in design and hands on development of Hibernate persistence design framework components.
• Used Hibernate persistence framework for storing user preference, user profiles and other information.

Environment: Java/J2EE, Spring Framework, Hibernate, E-Commerce, JSP, Waterfall, Agile, Servlets, jQuery, JUnit, Eclipse, GIT / GITHUB, Rally, Log4j, ANT, JDBC, Oracle, SQL, PL/SQL, Quality Center, Selenium Webdriver, Solaris 5.1.0, HTML, CSS, XML, Visio, Toad, Jira, XML, WSDL, ANT

Confidential, Dallas, TX

Software Developer / QA Engineer

Responsibilities:

• Performing Regression, Web Services, Backend, System Integration and database testing.
• Creating automation scripts using Selenium and Java in Eclipse.
• Writing and Grooming User Stories and Acceptance Criteria.
• Designing the Role Expert component using Spring MVC framework, Hibernate persistence framework and Oracle as the development database.
• Testing Customer Relation Management (CRM) application for comparing with billing system.
• Designing the Front-end screens using Servlets, HTML, JavaScript and jQuery.
• Designing and integrating the full scale Hibernate / Spring persistence with the application architectures.
• Involving in Deploying and Configuring and administration of applications in Web Logic Server 12c.
• Developing and executing automation scripts using Selenium WebDriver with JAVA and manual test scripts using Quality Center.
• Performing Regression testing by executing Selenium automation Scripts.
• Supporting and troubleshooting Telegence for billing issues like Enabler.
• Debugging and troubleshooting the Selenium automation scripts.

Environment: Java, J2EE, Spring, Hibernate, SVN, JSP, Servlet, CSS, jQuery, JUnit, Eclipse, Log4j, ANT, Oracle, SQL, Quality Center, Selenium Webdriver, Security testing, TCP / IP, IPv4, IPv6, L3VPN, BGP, VRF, Xpath, Agile, Waterfall, Junit, Solaris 5.1.0, HTML, CSS, XML, Visio, Toad, Jira