PROFESSIONAL SUMMARY:

• Overall 10 years of IT work experience; primarily involved in Project Management, Client Management, Business Analysis and Quality Assurance and Control.
• More than 5 years of experience in Client Management, Onsite and Offshore Team Co - ordination, Business Analysis/SME, QA and Performance Automation. Also, performed the Role of Alpha and Beta focal for various releases of the CFT Web application.
• Project Management - Managing project timelines, scope, estimates and resources requirements
• Experienced in Test Design and Development, Team Management, Business Analysis, Design and Development of Automation Frameworks, Performance Engineering of the Web and Mobile Applications.
• Experienced in Performance Engineering and Testing using MS VSTS 2008 and MS 2015
• Planning and execution of the Production GA Testing, Production Support and Issues Resolutions, Knowledge Transition for the End Users and Clients.
• Performed the Role of the SME and Liaison for the Onsite-Offshore communication for requirement analysis, clarification and issue resolutions.
• Experience with Testing of the Health Level (HL7) messages in-bound and out-bound interfaces involving multiple healthcare systems.
• Experience in Testing Life Ray Portlet Application.
• Good and Sound knowledge of SQL and extensive experience in working with Database clients like TOAD and SQL Developer in data validation for OLTP and DWH databases.
• Experience in design and development of test automation script using Selenium/Ruby.
• Experienced in test design, development and testing for reports using Crystal Reports (XI R2/R3/2008) and Web Intelligence Reports.
• Experience in testing web services using REST web services for IOS Mobile Application. Hands on experience with Performance testing of Mobile Application using Device Anywhere Tool.
• Experience in testing Web Logic, EXT JS 5.1 and Oracle 11g upgrade works.
• Experienced with Iterative, NTTDATA Agile Framework and Test driven development approach.
• Possess good communication, team management, Client interaction and interpersonal skills.

• Workflow Analysis Expertise for Web, Mobile and HL7 Interface Applications.
• Management of small teams of varying skill sets
• Strong background in Health Care Provider / Payer Application
• Experience in UAT and Beta Testing of the Healthcare Provider Application.
• Team lead for ICD 9 -10 and Lab System Conversions

APPLICATION EXPERIENCE:

• Web Application and QA
• Performance Engineering
• Billing Application
• Client Support /Tech Support Application
• Defect Management
• Requirement Management
• EMR / HER
• HLAB
• Mobile Applications
• Lab Information Systems

PROFESSIONAL EXPERIENCE:

Confidential

Environment: Java/Ext-Js based Web Application driven by Oracle 11g Database and deployed on Web Logic Server running on Linux OS Machine. SAP BO 3.1 Reporting Application driven by Oracle 11g Database and deployed on Web Logic Server running on Windows OS Machine.

Team Lead, Project Lead and Project Manager

Responsibilities:

• Lead the Project Testing Team and Business Analyst
• Performing Business Analyst/SME Role for new enhancements for Confidential Application.
• Performance Engineering of the Web Application using MS VSTS 2008, MS VS 2015
• User Acceptance Testing of multiple web/mobile applications and databases sprint releases of various client proprietary applications.
• Testing HL7 Frameworks for inbound and outbound interfaces
• Integration Testing involving multiple EMR/EHR Venders and Clients
• Co-ordination between Onsite/Offshore for the Testing efforts for the releases of Confidential applications on various platforms.
• Co-ordination between Onsite/Offshore for the New Requirements and Reviews for the releases of Confidential applications on various platforms.
• Developing and customizing automation/Performance Testing framework for client needs
• Performance testing of the Web/Mobile Application to ensure NFR requirements
• Quality Checks on the Project Artifacts viz. Use Cases, User Stories, and Test Cases etc.
• Responsible for test documentation and reporting.
• Perform functional, regression and performance testing.
• Co-ordination with Clients on the analysis of new requirements for Confidential and trouble shooting of the production issues and clarifications.
• Knowledge Transitions to offshore teams on the new requirements and client applications.
• Perform Quality checks for the Confidential Labs internal application Viz. TRAC Billing Application, Problem Log and Alert Call.
• Involve in Test Design and Development of Enhancements for Confidential application per the guidelines using NTTDATA Testing Framework standards.
• Involved in the customization of the Open2Test and Open2Designer Automation Frameworks for Confidential Application.
• As a NTTDATA R&D assignment, worked on a reusable framework for an Open Source web automation tool called ‘Selenium’ that is used for automation of the Confidential application along with other Projects in the NTTDATA.
• Experienced in design, development and Execution of the Performance Test Cases using MS VSTS 2008 and MS VS 2015.
• Experienced in Load and Stress Testing using MS VSTS 2008 and MS VS 2015.
• Experienced in Data/Content/Format Validation HL7 Bound data messages used as the mode of data transfer in Healthcare industry.
• Involved in testing of the HL7 in/out bound messages for Confidential application, interacting with multiple other external systems e.g. Lab Information System, Horizon Labs, Time, Pearl and other external vendors.
• Performed the role of Alpha/Beta focal for multiple key releases at customer site.
• Over 48 months of onsite experience in performing various roles like Test Planning, Team Leading, Project Management, Onsite-Offshore coordination and SME for most areas in the application
• Expertise in coordinating Production and UAT environment deployments and Sanity testing.
• Hands-on involvement at all levels, from project management and high-level architecture design to code development, debug and test.
• Involved extensively and contributed to all the QA activities in the project life cycle, i.e. right from definition/requirement phase to Acceptance/Alpha & Beta phase.
• Involved in post GA (post production) activities like supporting the DEV and support team on the issue reported by the end customers.
• Extensive client/user interaction. On the business side, this has run the gamut from junior sales analysts to division-level CFOs and CEOs. On the technical side, this has included everything from client developers and DBAs to VPs of Application Development.
• Significant, progressive domain knowledge about EHRs, EMRs, PHI and other Healthcare payer and Provider applications.
• Experience in Mobile Application Testing and Automation using Neo Load, Device Anywhere.
• Experience in Testing for the Migration of the Lab Systems from Lab Information System to H-Labs for Confidential Labs Client.
• Proactive participation in R&D assignments and other initiatives.
• Experience with device testing for Confidential application, i.e. verification and validation of the data using the Bar code Reader.
• Experience in the Testing of Crystal Reports and Webi Reports of Confidential application.
• Experienced in troubleshooting Reporting issues using Crystal Reports tool.
• Experienced in Validation and Verification of Reports Data using SQL Queries.
• Database testing to ensure data validation in various OLTP tables, also Load data testing into the OLTP tables from flat files using SQL*Loader
• Involved in the Training Clients on the New Confidential Features and functionalities.
• Involved in the Training end users of Confidential for Beta roll out of Confidential application.
• Involved in defining standards for Test Design and Test case Preparation.
• Prepared the Test Plan and the Test Design using a tool called Free Mind.
• Identified and developed test cases that are critical to business for Healthcare domain.
• Executed test cases as a part of Smoke Testing, System Testing, Regression Testing, Enhancement Testing phases and Integration Testing.
• Identified defects through effective Adhoc/Exploratory testing of the AUT.
• Involved in Development of functional and technical design documents, including oversight and review of work products generated by team members.
• Raising CR’s for any issue found during testing of the Application using defect management tools like Mantis, Star Team and Rally.
• Worked closely with client, sales, field support to understand the issues and trouble shooting for the same.
• Maintaining and creating various documents and metrics to ensure project is in accordance with laws & regulations and quality is maintained.
• Analyzed and provided resolutions for several technical as well as functional issues.
• Status tracking and reporting. Reporting status of Client in the day today basis over the email and over the Call once in a week.
• Preparing the Metrics and Baseline Reports. Also, involved in the preparation of PRCA report for all the defects found during the UAT or in Production.
• Involved in Client communication for the requirement issues and clarifications.

Confidential

Environment: Windows, Linux and JAVA.

QA Team Lead (Onsite)

Responsibilities:

• Involved in Test Plan design and development.
• Involved in Test Strategy design.
• Acted as the Liaison for the Onsite - Offshore Co-ordination for the requirements once moved to onsite in Mid-March.
• Execution of the System testing, UAT and GA testing.

Confidential

Environment: Objective-C, JAVA iPhone, iPad, Samsung Galaxy SIII

Team Lead (Onsite)

Responsibilities:

• Involved in developing and identifying test scenarios and developing business critical test cases based on business requirements for UAT and GA Testing.
• Perform Sanity Testing for the Production Releases.
• Review of the System test cases on iPhone 5, iPad 3, Samsung Galaxy SIII developed by Offshore team.
• Executed System test cases on NTT DATA Cloud services using DeviceAnywhere tool
• Validated the app meets app store / android guidelines.
• Reported the defects found during UAT/Integration Testing /Regression Testing and tracked them to closure.

Confidential

Environment: Objective-C, JAVA iPhone, iPad, Samsung Galaxy SIII

Project Lead (Onsite)

Responsibilities:

• Involved in developing and identifying test scenarios and developing business critical test cases based on business requirements for UAT and GA testing.
• Act as the single point of contact between offshore and onsite for requirement clarification and issue resolution.
• Executed smoke testing in iOS Simulator.
• Developed and Executed System test cases on iPhone 5, iPad.
• Reported the defects found during System Testing/Integration Testing /UAT and tracked them to closure.
• Ensure the timely delivery of different testing milestones.

Confidential

Environment: Windows, Tomcat, Liferay and JAVA.

Project Lead (Onsite)

Responsibilities:

• Understanding the new requirements and coming up with the test plan, strategy, resource loading plan and estimates.
• Preparing test execution plan and assign task to all Testing Team members and ensure that all of them have sufficient work in the project.
• Ensure content and structure of all Testing documents / artefacts is documented and maintained in the tool.
• Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization.
• Check / Review the Test Cases documents.
• Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Project Manager.
• Extract various reports and Prepares / updates the metrics dashboard for management review.
• Ensure the timely delivery of different testing milestones.

Confidential

Environment: Objective-C, JAVA iPhone, iPad, Samsung Galaxy SIII

Project Lead (offshore)

Responsibilities:

• Understanding the new requirements and coming up with the test plan, strategy, resource loading plan and estimates.
• Involved in reviewing the UI design / layout / workflows and suggestions for improvement on usability and enhance customer business.
• Assign task to all Testing Team members and ensure that all of them have sufficient work in the project.
• Ensure content and structure of all Testing documents / artefacts is documented and maintained.
• Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization.
• Check / Review the Test Cases documents.
• Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Project Manager.
• Extract various reports and Prepares / updates the metrics dashboard for management review from the Rally tool.
• Ensure the timely delivery of different testing milestones.