Summary

Seeking a position within IT Management, Information Security and Program Management where my extensive sound federal/military IT and multi-facets of Cyber Intelligence experience can be fully utilized, exemplifying my skills-sets and experience to effective use by solidifying the organization to address its security concerns in turn providing its stakeholders, customers and employees a secure IT/IC environment. I believe by owning each problem as if it was my own and working quickly with efficiency to resolve the issue gives me the ability to go above and beyond my expected duties, therefore achieving customer satisfaction. A unique opportunity within the DOD IT/IC infrastructure has honed my strong problematic and decision making skills with the ability to adapt to any organizational changes. A proponent of World Class IT Methodologies supported by a detailed knowledge of Computer network exploitation, computer network attack, Change and Project Management, security tools server system administration, current technologies and ITIL best practices. Effective in defining breakthrough technology options based on organizational standards, security policy and the strategic needs of organization. Skilled in all aspects of the protect, detect, respond cyber security triad and applying the proven tenets of defense-in-depth. Customer-focused with the development and implementation of enterprise security policies and in the recommendation of security controls in light of value vs. threat vs. vulnerability vs. cost.

PM, IA, SIGINT, IO/IW, all aspects of security physical, IT, and personnel , disaster recovery, business continuity planning, secure software development, FATCA, software assurance, software piracy, support to international security dialog for treaties and major international legislative efforts.

PROFILE

• Results-oriented seasoned Senior Information Security Leader with over 15 years of broad cyber security and enterprise risk management experience and a proven record of success. Expert in managing cost-effective, high-performance, information technology security programs that balance enterprise risk with legislative and regulatory compliance in the support of key business objectives.
• Effective communicator skilled at gaining business buy-in to enterprise security initiatives. Expert at creating effective security awareness programs, conducting risk and security control assessments for the information assets of the organization. Known for solid time management and ability to work calmly, accurately under pressure.
• Results oriented, strong analytical skills, strong communication and vendor evaluation skills able to interact across a varied extensive audience with effective results.
• Quickly adaptable and able to multitask in variable changing technical managerial roles that are common in today's fast paced, dynamic environment. Experience related knowledge in Federal budgeting, information technology Capital Planning and Investment Control CPIC management, management analysis, policy, guidance, regulatory, and legislative work.
• Experience managing all aspects of technology to include: large data center management, software development, enterprise architecture, information security, network operations and management.
• Expert in applying cost-effective risk-based principles to large cyber security programs to support of key business objectives.
• Intensive experience dealing with Cyberspace Operations which includes Signal Intelligence SIGINT , or Computer Network Exploitation CNE , or Digital Network Intelligence DNI Analysis.
• Comprehensive knowledge of Federal, DoD, and DoN IA/Security requirements and policies relating to communications and computer information systems, to include but not limited to evaluation, validation, and execution of compliance with DoD 8500 IA Controls, Security Technical Implementation Guides STIG , Computer Tasking Orders CTO , and their references.
• Extensive knowledge of Unix, Apple, Linux, Microsoft Server 2003/2008 Operating System, Microsoft Active Directory, Microsoft Exchange 2003/2007, Microsoft System Management Server, Microsoft XP, Microsoft Vista, ESM,SCCM, VMware and workstation imaging.
• Expert knowledge in the areas of SIGINT, IMINT, MASINT, OSINT, Information Operations IO , the intelligence exploitation processes, and associated Tactics, Techniques and Procedures TTP
• Experience using and/or detailed knowledge of ArcGIS, Military Analyst, Falcon View, APIX, CIDNE, TIGR, MOTHRA, Multimedia Analysis Archive System MAAS , Video Processing Capability VPC , SOCET GXP, Advanced Intelligence Multimedia Exploitation Suite AIMES , Smart-Track, Analyst's Notebook, Digital Video Analyzer DVA , GeoTracker, National Technical Means NTM , Peregrine, Tactical Common Datalink TCDL , RemoteView, and/or Persistent Surveillance and Dissemination of Systems PSDS2 .
• Extensive security knowledge and experience in DoD and special environments - NISPOM NISPOM supplement JAFAN and DCID documentation COMSEC DD254 and Security Classification Guides DSS MDA Security Compliance Reviews SCR . Knowledge of Network Management Systems NMS software, What's Up Gold WUG , Ethernet Automated Protection Switching EAPS , KG-175 TACLANE, KG-75 FASTLANE.
• Familiar with key data correlation tools, data mining SBSS, Clementine, Matlab, etc and visualization Cold Fusion, COGNOS, etc all designed to support insider threat detection.
• Extensive subject matter expertise in IT Services Management ITSM and ITIL, methods, processes, strategic technology infrastructure planning, and developing cost effective solutions to meet customer business requirements.
• Active Top Security Clearance of TS/SCI DCID 1/14 Eligible -DIA/DHS/NGA SCI CLEARED.

PROFESSIONAL EXPERIENCE

Confidential

• Serves as a political/military all-source strategic intelligence analyst in the South Asia Division India Branch at the United States Pacific Command Joint Intelligence Operations Center, Pearl Harbor, Hawaii. Developing high level briefs, recommending preventive actions, and using methods in applying analytical and evaluative techniques to the identification, consideration, and resolution of real or potential security threats to or problems for program operations contributing to the preparation of detailed and complex studies, anticipating, solving problems, collecting, organizing, and interrelating large amounts of diversely formatted data drawn from a wide variety of sources.
• Primarily responsible for researching, developing, presenting and publishing All Source products at the tactical and operational level related to insurgent IED cell activities, and threats to local/regional stability as part of an overall analytical team.
• Develops counterintelligence initiatives, including insider threats and cyber threats, to effectively protect national security and the operational mission of DIA.
• Researches, analyzes, interprets, evaluates, and integrates extremely complex all-source intelligence data pertaining military political leadership, military strategy, strategic doctrine, regional relations, and security issues.
• Identifies information gaps and prepares collection requirements to meet current and anticipated intelligence needs. Studies the work of more seasoned analysts to learn the process of identifying significant intelligence trends and proposing new or revised analytical efforts which alert leadership to developments and meet customer requirements.
• Analyzes and reports on strategic information, including classified information, Internet search strategies for open source data, and threat forecasting methods.
• Ensures efficient completion of time sensitive research and executes all assignments in accordance with established procedures. Collects and analyzes data to determine best method for all source fusion into a final product.
• Prepares all-source intelligence products to support the combat commander. Assists in establishing and maintaining systematic, cross-referenced intelligence records and files.
• Assembles and proofreads intelligence reports and assists in consolidating them into military intelligence. Prepares Intelligence Preparation of the Battlefield IPB products.
• Provides analysis and research for industry, infrastructure, technology, and country, and geographic area, biographic and targeted vulnerability. Prepares assessments of current events based on the sophisticated collection, research and analysis of classified/unclassified and open source information.

Confidential

• As the DHS-NPPD-OCIO Manager of IT Governance, was responsible for directing, developing, implementing and integrating agency-wide investigative change management practices with a defense in depth strategy to ensure protection of the DHS IT UNCLASS/CLASSIFIED environments managed a robust set of tools and techniques to control the change assessment, approval and implementation phases for maximizing benefit and minimizing impact on workers and processes. Reported to the executive Director of Information Technology with a dotted line to the Department of Homeland Security CIO. Led the design and implementation of IT governance policies, procedures and standards. As NPPD ERB Chair participated in change control efforts for the DHS Infrastructure team by setting standards and best practices that defined and maintain appropriate SLAs for the group.
• Represented the executive Director of Information Technology at high level meetings stake holder meetings, other government agencies, and private vendors, and makes commitments in principle on behalf of the Director and/or the Service for the project.
• Chaired the National Protection and Programs Directorate Enterprise Review NPPD ERB change advisory boards to ensure all changes applied within the managed information technology infrastructure are properly approved, tested, documented, and validated.
• Directed organizational change management strategy and created change management roadmap formulate change management plans, including allocation of resources, determination of risks, and identification of deadlines and deliverables with a goal of successful implementation of tasks which are completed on time while maintaining flexibility that is required to deal with changing conditions.
• Briefed executive management on strategies to be used to exploit and implement new developments and advanced techniques in the area of software development, design, and maintenance.
• Directed work and set priorities to be accomplished by subordinate employees, developed performance standards, evaluated employee performance, resolved minor employee complaints, and advised subordinate employees on administrative and technical matters.
• Drove the design, development and documentation of processes, procedures, metrics KPI's for all ITIL processes including Incident, Problem, Change, Configuration, etc.
• Led efforts to create a Service Provider Governance Framework that supports all governance processes around Contract Change Management, Financial Management, Performance Management, Issue Management and Relationship management.
• Managed the creation of continuous monitoring strategy, identification of requirements, selection and implementation of future continuous monitoring solutions identifying potential data sources, methods and techniques, and tools to automate data collection, normalization, and analysis in support of automated monitoring.
• Ensured that DHS NPPD utilized the Change Management process to respond to our customer's changing business needs while maximizing value and reducing incidents, disruption and re-work. Responsible for assessing the impact of business change on IT and analyzing the impact of a service change on business.
• Responsible for promoting an organizational culture of ITSM driven Change Management via developing and conducting an active awareness campaign Change Management training heavy involvement/collaboration with the Service Design, Service Transition and Service Operation teams within the organization.
• Designed, built and implemented a performance management program including a balanced scorecard, service management dashboard, KPI's and benchmarks.
• Ensured the following Change management activities were executed planning and controlling, change and release scheduling, communications, decision making and change authorization, ensuring remediation plans are in place, measurement and control, management reporting assessing change impact, continual process improvement.
• Analyzed cyber security event data and other data sources for attack indicators and potential security breaches produced reports, assisted in coordination during incidents and coordinated with other team members to maintain all security monitoring systems on-line, up to date, and fully operational.
• Worked with all necessary parties to coordinate change building, testing and implementation, in accordance with schedules. Ensured all changes are recorded and then evaluated, authorized, prioritized, planned, tested, implemented, documented and reviewed in a controlled manner.
• Ensured adherence to CM policies and practices to protect systems from undocumented changes, monitored and tracked reported defects, provided controlled product builds, and exemplified the existence of a fallback version, build, or release.
• Establish governance processes of direction and control to ensure that objectives are achieved, risks are managed appropriately, and the organization's resources are used strategically in all areas of IT with consideration of emerging technologies within the industry.
• Developed written documents such as Concepts of Operations CONOPS , Information Models, Operational Architectural Views, Systems Architectural Views, and Technical Reference Models and Technical Architectural Views, Capability Evolution Documents/Capability Roadmaps, Capability Plans and Integrated Sponsor Program Proposals.
• Directed the strategy and implementation of a long-term and sustainable solution that obtains security-related information from disparate data sources across the enterprise analyzed the data to identify whether various system and security controls are being effectively maintained and presents the data in a dashboard that supports the real-time continuous monitoring of the systems in support of certification and accreditation.
• Implemented security actions, security controls and protective measures to provide access to consistent, reliable, and timely data for predictive and descriptive modeling, data mining, text analytics, forecasting, optimization, simulation, and experimental design.
• Researched vulnerabilities, threats, and incident information for future products. Developed specific recommendations for subordinate IT Specialists on how to overcome identified system vulnerabilities and inform policy makers on the prevailing cyber threat environment so they can make appropriate policy or risk investment decisions.
• Improved customer service quality results by studying, evaluating, and re-designing processes establishing and communicating service metrics monitoring and analyzing results implementing changes.
• Achieved customer service objectives by contributing customer service information, recommendations to strategic plans and reviews preparing and completing action plans implementing production, productivity, quality, and customer-service standards resolving problems completing audits identifying customer service trends determining system improvements implementing change.

Confidential

• As Chief, Infrastructure Management Branch, was responsible for enterprise management including the operational and technical work of developing, implementing, and ensuring compliance with enterprise plans, policies, standards, infrastructures, and architectures that establish the framework for the management of all Information Technology programs monitored and analyzed the enterprise network trends, performance, functionality made decisions to build the enterprise network infrastructure in accordance with the Global Network Enterprise Construct. Led the implementation of security programs designed to anticipate, assess, and minimized system vulnerabilities.
• Defined cyber security requirements for new enterprise applications, contractor systems, and cloud-based systems. Provided computer resource program management requirements support and oversight of C4 information technology.
• Managed data warehousing specialists and business analysts to understand existing security data and then model visually compelling and accurate security reports and dashboards to support Information Security and Risk Metrics, historical data trend analysis, and identification of opportunities to drive continuous process improvement.
• Established risk-management procedures and ensured that risk-management techniques were applied to all new or modified IT applications. Leveraged IDS and IPS systems to perform real-time network monitoring and threat analysis.
• Coordinated the preparation of and review system statements of work SOW , performance work specification PWS , or other acquisition documents. Prepared budget, technical reports, staff studies, and briefings. Exercised qualitative and quantitative reviews and analysis of critical IT issues and budgetary requirements.
• Directed the work to be accomplished by subordinates, set and adjusted short-term priorities, and prepared schedules for completion of work gave advice, counseled, or instruction to employees on both work and administrative matters.
• Made recommendations on significant internal and external information system enterprise issues affecting insider threat activities within the organization. Designed and deployed security hardware in support of intrusion detection, prevention, monitoring, and analysis.
• Interviewed candidates for positions in the branch and heard and resolved complaints from employees, referring group grievances and more serious unresolved complaints to a higher level supervisor or manager.
• Promoted team building, implement quality improvements, or in response to concerns with regulatory compliance and/or customer requirements.
• Developed new program initiatives to address the emerging threat with solutions which balance operational requirements against security. Formulated and developed communications security criteria and requirements for inclusion in mobility, contingency, and exercise plans.
• Represented the organization on automation projects dealing with hardware/software troubleshooting contractor/activity connectivity and systems development. IT management activities include strategic planning, capital planning and investment control, workforce planning, policy and standards development, resource management, knowledge management, architecture.
• Conducted data forensic investigations for enterprise computer security incidents to internal and external intellectual property theft, computer abuse, attacks and intrusions. Coordinated computer forensics examinations requests by offices responsible for oversight compliance with agency rules and regulations.
• Managed the lifecycle of information technology projects from concept development through implementation. Identified customer requirements, develops technical approaches, and coordinates project resources related to funding and schedules.
• Directed customer support services, including installations, configuration, troubleshooting, customer assistance, and/or training, in response to customer requirements.
• Reviewed, proposed new systems, networks, and software designs for potential security risks. Recommended modifications and solutions for reducing IT security risks, and develops strategies for responding to future IT security challenges.

Confidential

• As Operational All Source Production Intelligence Analyst, supported all aspects of Air Force AMC operations by collating, analyzing, evaluating and disseminating intelligence information. Produced all-source intelligence, situation estimates, order-of-battle studies and other intelligence reports and studies. Advised commanders on force protection and intelligence information for US and allied forces. Compiled, segregated, evaluated, researched, interpreted, analyzed, and disseminated intelligence information.
• Conducted intelligence training. Instructed aircrews on collecting and reporting requirements and procedures, evasion and recovery, code of conduct, recognition techniques, and assessing offensive and defensive weapon system capabilities. Collated intelligence and operations materials, and assembles final product for mission briefing, study, and use.
• .Provided intelligence Country Risk Assessments CRAs and estimates at the tactical, operational and strategic levels, supporting AMC A2: Production for USCENTCOM, USPACOM, USEUCOM, USNORTHCOM and USSOUTHCOM flight operations.
• Conducted intelligence de-briefings of US and allied military personnel involved in combat operations. Prepared mission reports Conducted intelligence training. Instructed aircrews on collecting and reporting requirements and procedures matters such as evasion, recovery, and code of conduct recognition techniques and assessing offensive and defensive weapon system capabilities.
• Performed mission planning and execution support. Provided tailored collections planning, threat analysis, and intelligence expertise necessary to develop detailed execution plans for aerospace operations. Provided current situational aware-ness and Intelligence Surveillance.
• Prepared, maintained, and presented intelligence displays, reports, and briefings. Produced all-source intelligence, situation estimates, order-of-battle studies, and other intelligence reports and studies.
• Developed mission planning and execution support materials. Assembled maps, charts, and target materials. Prepared strip charts and annotates navigational information. Collated intelligence and operations materials, and assembles final product for mission briefing, study and use.
• Researched, analyzed, interpreted, evaluated, and integrated extremely complex all-source intelligence data pertaining military political leadership, military strategy, strategic doctrine, regional relations, and security issues.

Confidential

• Serves as Chief of CNO Branch, was responsible for developing and implementing measures/controls to deny unauthorized persons information derived from telecommunications and ensuring the authenticity of such telecommunications including: crypto security, transmission security, emission security, traffic-flow security and physical security of COM SEC material. Maintained continuous surveillance over the operations, to include resources, networks and associated assets upon identification of a network disruption, assesses the extent and operational impact of the disruption and initiates service restoration actions.
• Represented the 87 Communications Squadron with a variety of installation and functional area organizations. Served as the Wing Information Assurance Manager. Served as the Communications Security COMSEC Manager for all cryptographic activities including managing the Cryptographic Access Program CAP . Implemented and manages the Air Force Electronic Key Management System AFEKMS program.
• Managed the communication-computer security COMPUSEC program, Air Force Electronic Key Management System AFEKMS , Emission Security, and Information Assurance Awareness Programs.
• Planned, organized, and directed the activities of the Information Assurance element, ensuring compliance with legal and regulatory requirements and meets customer needs. Exercised supervisory personnel management responsibilities. Advises and provides counsel to employees regarding policies, procedures, and directives of management.
• Identified corrective actions to increase traditional security and IA compliance within the DOD authored analysis reports addressing current and emerging IA/Computer Network Defense CND issues specific to the site's CCRI.
• Conducted regular event analysis searching for and extracting information, and incident response from the suite of security tools and system security features HBSS, IDS, Insider Threat, Anti-Virus, Firewall, System security logs and events, etc.
• Conducted C A and perform all continuous monitoring functions to maintain Systems Authorization to Operate ATO . Operated and provided guidance of security program that includes Governance C A, Continuous Monitoring, FISMA, NIST and FERC Policies and Procedures , and Operations Security Operations Center, Vulnerability Management, Incident Response, Security Incident and Event Management .
• Ensured organization's security systems are fully functional, maintained, and optimized including firewalls, intrusion detection systems IDS , web proxies, email gateways, vulnerability management systems, log management systems, customer built systems, and vendor appliances.
• Conducted detailed and complex forensic analyses of digital and other computer-related evidence by utilizing the most appropriate electronic search methods and examination techniques.
• Identified potential data sources, methods and techniques, and tools to automate data collection, normalization, and analysis in support of automated monitoring. Developed work-flows, processes, and tools to automatically collect, normalize, analyze, and present data in support of automated monitoring.
• Provided expert technical guidance, interpretation, and implementation oversight of applicable information security policies, processes, and practices to ensure continued operational availability and integrity of enterprise applications, systems, networks, and data.
• Elicited customer requirements, analyzing, refining and documenting those requirements, for ensuring that the developed software functions in accordance with the requirements and for training the users to use the system. Participated in software risk management activities including risk identification, analysis, planning, tracking, control and communication.

Confidential

• As Regional Security Officer RSO , served as the authoritative source and subject matter expert on all matters relative to multiple security disciplines, issues, guidance and assistance in the evaluation/analysis of security needs. Adhered to security policy guidance to formulate facility, program, and personnel resource requirements for program security. Developed a comprehensive and ongoing security awareness program administering a multi-faceted security awareness program consisting of briefings, directives, computer based training and audiovisual presentations. Primarily for the physical protection of sensitive or classified information, personnel, facilities, installations, or other sensitive materials, resources, or processes against criminal, terrorist, or hostile intelligence activities.
• Responsible for evaluating and monitoring incoming telecommunications and other data, developing and implementing data manipulation programs, and instituting and conducting appropriate quality control and data integrity checks.
• Developed, executed and monitored ADP Automated Data Programs security program in several states in order to insure the integrity of the system and compliance with NSA and DoD Security requirements.
• Conducted periodic compliance surveys and reviews to insure that manual procedures are sufficient and are being followed, ADP hardware has not been damaged, altered, misused in such a way as to impact system or network security, and internal software
• Responsible for evaluating and monitoring incoming telecommunications developing, implementing data manipulation programs, instituting and conducting appropriate quality control and data integrity checks.
• Determined the suitability of individuals to allow access to sensitive information, resources, materials or work sites.
• Implemented the unit security education and motivation programs advising managers of security training requirements, changes in security procedures, publication of security directives, and enhancements designed to increase security awareness.
• Exercised security regulations policies for multiple security specializations within the required operating areas. Established security SOPs. Planned, prepared, presented security briefings, and conducted site specific security briefings.
• Worked closely with regional system administrators in their regions to keep each other abreast on all systems issues related to National Crime Information Center NCIC .
• Ensured that Classified/unclassified Equipment/media destruction and disposal was done in accordance with Department of the Air force guidelines.
• Provided analysis of facility infrastructure systems, developed recommendations, and proposed changes to regulations or other courses of action based on analysis.
• Implemented and administered the SAP/SAR/SCI and collateral information security programs conducted information security program reviews and inspections researches, interprets, analyzes and applies security guidelines from various sources for local application.
• Conducted, reviewed the analysis of installation physical security plans and survey reports for compliance with existing policies and procedures to ensure that material is not compromised, sabotaged, or subject to theft or willful interference.
• Coordinated the commands' crime prevention and physical security awareness program to ensure adequate security relating to issues such as protection of assets, alarm responses, and card use.

Confidential

• As Senior Information Systems Security Professional Project Manager, directed the on-going enterprise-wide security oversight, infrastructure support, guidance, and the reviewing of the Agile IT environments including supporting large technology integration projects ensuring appropriate technology alignment ensuring security is integrated as a major component when implementing new technology e.g. mobile devices, wireless connectivity, remote access systems developing standards for specific devices e.g. hard drives, flash drives and providing the examples of best practices to build a secure foundation leveraged by all HP Enterprise federal contracts.
• Served as Information Center IC Action Officer, responsible for providing consulting/installation/training/technical support to computer end-users. For each request for technical assistance, determined procedures required to solve problems of the affected IT infrastructure.
• Planned, developed long-range objectives and milestones for IT projects that involve substantive, mission-oriented programs, such as projects implementing enterprise-level applications and/or changes to IT infrastructure to meet corporate modified business processes.
• Conducted business process analyses and studies. Incorporated findings affecting program operations, such as financial, administrative, and/or quality control processes, into reports, requirements documents, and project or program plans. Reviewed technical analyses for completeness, feasibility, and applicability.
• Defined information system security requirements and functionality by designing system architecture, developing and implementing security designs, and assessing the effectiveness of security solutions against present and projected threats. Implemented solutions by planning, training, and installing/configuring.
• Performed mandated IT system continuous monitoring requirements. Responsible for plans, policies, and guidelines to systems developers and ensure adequate safeguards are incorporated into system and network design.
• Protected computer network systems by identifying vulnerabilities and potentials for attacks. Discovered methods of protecting global networks, computer systems, or specific hardware or software. Designed, demonstrated, developed, implemented, or updated protection methods and recommend mitigation strategies and techniques.
• Evaluated, acquired, configured and used software intended to ensure that automated systems were secure from unauthorized use, viral infection and other problems that would compromise sensitive information in terms of confidentiality, integrity, and availability, or would compromise other aspects of overall system security.
• Advised customers in defining information system security requirements and functionality by designing system architecture, developing security designs, and assessing the effectiveness of security solutions against present and projected threats.
• Wrote, edited, reviewed and prepared for publication or presentation scientific and/or technical documents on engineering-designed systems and equipment or information technology research, applying knowledge of the technical subject matter of the specific position. Prepared detailed test plans, procedures and reports dealing with all levels of security products, systems, networks and architectures.
• Performed route-cause analysis, recommended process improvement and identified potential problems before they occurred problems that would compromise sensitive information in terms of confidentiality, integrity and availability or would compromise other aspects of overall system security.
• Invoked implementation of appropriate systems security policies, and ensures the rigorous application of information security/information assurance policies, principles and practices in the delivery of all Information Technology IT services.
• Developed and implemented programs that ensured systems, network and data users are aware of, understand and adhered to systems security policies and procedures.

Confidential

• As Lead ISSO, provided expert technical advice and guidance to Operational Division Chiefs/ CND Planners on significant risk management and assessment activities that were undertaken to improve cyber security in critical infrastructures. Developed, maintained and implemented IT Security Training and Awareness Programs in Classified/Unclassified environments. Served as the subject matter expert and technical authority of CI cyber threats, as well as, IT forensic analysis procedures, investigations and mitigating techniques.
• As ISSO was responsible for the investigation and reporting of all TSC, LS and Unit s including system specification, configuration, maintenance, rationalization and account access control.
• Managed day-to-day communications / IT network operations for 15 tenant commands, supporting 470-5700 users. Monitored and maintained mission-critical servers and systems across diverse MS Exchange, Netware, Novell, UNIX, and Windows environment.
• Planned, implemented and managed the delivery of Customer Support services including managing a team of 56 USN IT Help Desk and Desktop Support Specialists that perform installation, configuration, troubleshooting, customer assistance and/or training in response to customer requirements.
• Provided oversight and served as an expert consultant regarding COMSEC, COMPUSEC, Systems Certification and Accreditation along with emerging technology related to IA. Provided management oversight of the Information Assurance Vulnerability Management Program IAVM .
• Maintained an effective liaison program with the US Intelligence Community and other stakeholders involved in National level cyber CI/security efforts. Conducted computer forensic analysis to support investigations and investigate cyber intrusions/attacks.
• Conducted intelligence analysis relative to the cyber fields of information processing, data communications, network intrusion, and indications/warning to computer networks streamlining cyber analytical support for counterintelligence investigations, and operations.
• Managed the network physical security systems SIPRNet Security, Protected Distribution System PDS and IP enabled Anti-terrorism/Force protection AT/FP network devices. Coordinated IA technicians, systems administrators in monitoring the network for vulnerabilities and compromises. Conducted security audits and inspections and provides audit/inspection results to the CAR for compliance reporting.
• Applied information systems security principles, concepts and methods the enterprise IT protection architecture new IT security developments and project management principles and methods sufficient to: reviewed and evaluated IA/CND security incident response policies identified the need for changes based on new IA/CND security requirements, technologies or threats tested and implemented new policies and institute measures to ensure awareness and compliance.
• Developed and employed techniques to identify and exploit target network configurations and operating characteristics. Reconstructed target communication profiles through in-depth analysis of message address information and routing indicators. Created and maintained technical and operational databases using diverse computer hardware and software applications. Operated mission-essential communications mediums.
• Promoted awareness of security issues among senior management and ensured sound security principles were implemented to ensure protection of information transmitted to HQ level organizations. Provided user training during staff indoctrination and responsible for ensuring NMCI User Acknowledgement forms/IA accreditations completions.