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Sr It Project Manager Resume

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Nashville, TN


Seeking job opportunities as IT Project Manager. Diligent PM offering proven record of success, successful business strategies, expert in both Agile and Waterfall methodologies and excellent communicator.



Active Listening

Critical Thinking

Analytical Skills

Problem Solving




Team Dynamics


SKILLS: MS Project, MS Teams, MS Excel, MS Office, Agile SRUM, SQL, Visio, SharePoint, Smart Sheet, C++, C#, Adobe Premiere Pro, Languages

KNOWLEDGE AREAS: Enterprise Implementations, System Migrations/ Integrations, Database Design RDBMS, Payroll/ HR. Requirements Analysis, ROI Analysis, Costing and Budgeting, Testing/ SIT/ UAT/ QA, Governance/ Executive Team, Lessons Learned, Project Charter, Requirements, Kick - off Meetings, Issue Resolutions, Cross-Functional Supervision, Offshore Team Management, Team Building and Mentoring, Multilingual/ Cross-cultural Teams, Client Relations & Presentations, Business and IT Planning, Change Management, Vendor management, Interviews/ Hiring, Project Planning & Coordination, Issue Resolution


Sr IT Project Manager

Confidential, Nashville, TN


  • GIS Database Migration from LDOD2 Servers
  • Upgrade Microsoft Windows Server 2008 and 2008R2 Phase
  • Entry of Server Logs
  • Reporting for External (Kraft, NERC) and internal audit
  • Entry of Reports, Documents, Test Result notes/ comments for equipment
  • Tracking, Documentation, and archival of Historical Information of maintenance and issues with equipment - Relays, Breakers, Transformers etc
  • Plan, coordinate and build Servers to replace 2008 and 2008R2 Windows servers to meet End of Life support deadline.
  • CIS Application Web Server
  • Oracle Database Gateway Server
  • SharePoint Application Server
  • FTP Client Services Server
  • Cashiers Accounting Remittance Check Server

IT Project Manager

Confidential, Memphis, TN


  • Developing Test Cases with the SMEs and End Users for carrying out SIT/ UAT tests
  • Assisting Oracle PM with all crucial tasks, goals, planning and implementation
  • Worked with Security and Service Now teams to respond to all security incidents and provides thorough post-event analysis.
  • Developed Cutover Plan and Execution leading to successful Go-Live and follow up with post go-live Issue resolutions.
  • Worked on Data Conversion challenges followed by scheduling refresh and configuration.
  • Overcame Interface challenges with short term partial system and third-party vendors.
  • Worked with all Government City Divisions: HR, Finance, Public Safety, Police, Fire, Benefits, Payroll. Organized Governance Meetings for all projects.
  • Working closely with Oracle and City Functional Teams - Daily Issue Resolution meetings
  • Developing and enhancing the IT Security Policies, Process and Procedures.
  • Supports the CDM agency dashboard to maintain compliance with DHS requirements.
  • Performs regular system tests and ensuring continuous monitoring of network security.
  • Service Now GRC for compliance, audit and risk analysis.
  • Getting legacy data to match the format, content and structure expected by Oracle Cloud.
  • Offshore Development Team communication and challenges.
  • Improving and Revamping internal process as well as adding new ones with proper training sessions through Change Management
  • Implementation of Change Requests through Executive Committee.
  • Worked on end-to-end Conversion process from EBS to Fusion on data related to Global HR, Compensation, Absence, Benefits and Payroll data
  • Carried out SOW reviews followed by contract and implementation.
  • Performed requirement analysis by gathering both functional and non-functional requirements based on interactions with the process owners & stakeholders.
  • Held Kick-Off meeting with Executive and Project Teams as well as SMEs and other stakeholders.
  • Initiated and implemented Change Management with all teams to ensure acceptance of the new system and related process (by upgrading to it) - Out of the box solution.
  • Worked on challenges with Payments and later PayIt solutions.
  • Change Request implementation for the Change. Cost and Benefit Analysis as well as feasibility study. Product comparisons, pros and cons and feasibility study.
  • Used Hybrid approach of Agile/ SCRUM and Waterfall (major) approach.
  • UsedUML diagramsuch as Use Case Diagram, activity diagram, sequence diagram.
  • CreatedRequirement Traceability Matrix (RTM)and Stakeholder Management Plan to trace requirement to other project deliverables as well as Stakeholder’s influences.
  • Used excellent organizational and interpersonal skills to communicate with Developers, Testers, and other team members as well executive teams in both ITD and Treasury.
  • Motivated multi-functional teams by focusing on working towards a common goal.
  • Performed requirement analysis by gathering both functional and non-functional requirements based on interactions with the process owners & stake holders.
  • Functioned as the primary liaison between the Tyler Project Manager, Stakeholders, and the technical areas throughout the project cycle to ensure clear communication.
  • Assisted with Problem Identification, Risk Analysis, and Implementation.

Project Lead/ BIA

Confidential, Collierville, TN


  • Review QC daily for new defects that need to be researched and prioritized.
  • Conduct Bi-weekly Release Update meeting with cross-organizational team members to discuss Release Management Plans, ITGs, CMTs, assignments and status reporting.
  • Lead and attend weekly Product/ Release update and weekly Defect meetings. Work closely with development and Testing Teams.
  • Bi-weekly customer care meetings - ensuring continuous support to clients.
  • Reviewed and address open defects on the monthly S11 report.
  • Attend DTPS (Detailed Test Plan Specifications) review
  • Draft DRA to schedule release (PLC/Maintenances)
  • Review and provide feedback/ approval of draft technical documentation.
  • Order CDs for Maintenance Release after a formal Go from the GTM (Functional Testing)
  • Attend daily GTO calls during GTO Testing Cycle
  • Secure a Go for the software from Stakeholders.
  • Release Software to Compatible providers and Senior Support
  • Performed requirement analysis by gathering both functional and non-functional requirements based on interactions with the process owners & stake holders.
  • Functioned as the primary liaison between the project manager, stakeholders, and the technical areas throughout the project cycle and assisted in project documentation.
  • Assisted in Issue/ Risk Identification and Solution, Analysis, Design, Implementation.
  • Worked with business users to help define ways to present data on Reports and Dashboards for senior management, middle/ line manager and end users.
  • Writing test cases, adding defect, and documenting test summary report for yearly User Acceptance Testing (UAT), approval & final Go/ No Go decision on new version rollouts
  • Research Defect Detection and Prevention
  • Used QDM Knowledge, S11 Reports and QC pointing out patterns and opportunities in the Processes (ITGs, CMTs, Release Management, Defect Management)
  • Improve Confidential Quality through Analyzing Defect History.
  • Researched and look for addition/ feasibility of Beta Process for Confidential .
  • Documented and update Confidential SOPs.

Business Consultant/ BA

Confidential, Nashville, TN


  • Tennessee Small Business Development Center is a nonprofit organization that works throughout the US with multiple centers in each state. The goal for the organization is to create jobs and revenue.
  • International Business Market Entry. Presented and trained international business consultants for assisting clients with approach and questions related to international market.
  • National Export Initiative: President Obama program to increase US Exports.
  • Provided training on business rules and requirements to team so that everyone understands team vision.
  • Participated in team presentations to onsite and offshore teams.
  • Worked as a liaison between Business requirement teams and development teams.
  • Participated in Designers meetings and proving resolution to their queries or concerns.
  • Create project plans, design, and implement solutions.
  • Managebudget administration and formulate short-to long-term financial forecasts for product sales/delivery.

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