SUMMARY:

Seeking job opportunities as IT Project Manager. Diligent PM offering proven record of success, successful business strategies, expert in both Agile and Waterfall methodologies and excellent communicator.

STENGTHS:

Communication

Active Listening

Critical Thinking

Analytical Skills

Problem Solving

Negotiations

Adaptability

Leadership

Team Dynamics

TECHNICAL SKILLS:

SKILLS: MS Project, MS Teams, MS Excel, MS Office, Agile SRUM, SQL, Visio, SharePoint, Smart Sheet, C++, C#, Adobe Premiere Pro, Languages

KNOWLEDGE AREAS: Enterprise Implementations, System Migrations/ Integrations, Database Design RDBMS, Payroll/ HR. Requirements Analysis, ROI Analysis, Costing and Budgeting, Testing/ SIT/ UAT/ QA, Governance/ Executive Team, Lessons Learned, Project Charter, Requirements, Kick - off Meetings, Issue Resolutions, Cross-Functional Supervision, Offshore Team Management, Team Building and Mentoring, Multilingual/ Cross-cultural Teams, Client Relations & Presentations, Business and IT Planning, Change Management, Vendor management, Interviews/ Hiring, Project Planning & Coordination, Issue Resolution

EXPERIENCE:

Sr IT Project Manager

Confidential, Nashville, TN

Responsibilities:

• GIS Database Migration from LDOD2 Servers
• Upgrade Microsoft Windows Server 2008 and 2008R2 Phase
• Entry of Server Logs
• Reporting for External (Kraft, NERC) and internal audit
• Entry of Reports, Documents, Test Result notes/ comments for equipment
• Tracking, Documentation, and archival of Historical Information of maintenance and issues with equipment - Relays, Breakers, Transformers etc
• Plan, coordinate and build Servers to replace 2008 and 2008R2 Windows servers to meet End of Life support deadline.
• CIS Application Web Server
• Oracle Database Gateway Server
• SharePoint Application Server
• FTP Client Services Server
• Cashiers Accounting Remittance Check Server

IT Project Manager

Confidential, Memphis, TN

Responsibilities:

• Developing Test Cases with the SMEs and End Users for carrying out SIT/ UAT tests
• Assisting Oracle PM with all crucial tasks, goals, planning and implementation
• Worked with Security and Service Now teams to respond to all security incidents and provides thorough post-event analysis.
• Developed Cutover Plan and Execution leading to successful Go-Live and follow up with post go-live Issue resolutions.
• Worked on Data Conversion challenges followed by scheduling refresh and configuration.
• Overcame Interface challenges with short term partial system and third-party vendors.
• Worked with all Government City Divisions: HR, Finance, Public Safety, Police, Fire, Benefits, Payroll. Organized Governance Meetings for all projects.
• Working closely with Oracle and City Functional Teams - Daily Issue Resolution meetings
• Developing and enhancing the IT Security Policies, Process and Procedures.
• Supports the CDM agency dashboard to maintain compliance with DHS requirements.
• Performs regular system tests and ensuring continuous monitoring of network security.
• Service Now GRC for compliance, audit and risk analysis.
• Getting legacy data to match the format, content and structure expected by Oracle Cloud.
• Offshore Development Team communication and challenges.
• Improving and Revamping internal process as well as adding new ones with proper training sessions through Change Management
• Implementation of Change Requests through Executive Committee.
• Worked on end-to-end Conversion process from EBS to Fusion on data related to Global HR, Compensation, Absence, Benefits and Payroll data
• Carried out SOW reviews followed by contract and implementation.
• Performed requirement analysis by gathering both functional and non-functional requirements based on interactions with the process owners & stakeholders.
• Held Kick-Off meeting with Executive and Project Teams as well as SMEs and other stakeholders.
• Initiated and implemented Change Management with all teams to ensure acceptance of the new system and related process (by upgrading to it) - Out of the box solution.
• Worked on challenges with Payments and later PayIt solutions.
• Change Request implementation for the Change. Cost and Benefit Analysis as well as feasibility study. Product comparisons, pros and cons and feasibility study.
• Used Hybrid approach of Agile/ SCRUM and Waterfall (major) approach.
• UsedUML diagramsuch as Use Case Diagram, activity diagram, sequence diagram.
• CreatedRequirement Traceability Matrix (RTM)and Stakeholder Management Plan to trace requirement to other project deliverables as well as Stakeholder’s influences.
• Used excellent organizational and interpersonal skills to communicate with Developers, Testers, and other team members as well executive teams in both ITD and Treasury.
• Motivated multi-functional teams by focusing on working towards a common goal.
• Performed requirement analysis by gathering both functional and non-functional requirements based on interactions with the process owners & stake holders.
• Functioned as the primary liaison between the Tyler Project Manager, Stakeholders, and the technical areas throughout the project cycle to ensure clear communication.
• Assisted with Problem Identification, Risk Analysis, and Implementation.

Project Lead/ BIA

Confidential, Collierville, TN

Responsibilities:

• Review QC daily for new defects that need to be researched and prioritized.
• Conduct Bi-weekly Release Update meeting with cross-organizational team members to discuss Release Management Plans, ITGs, CMTs, assignments and status reporting.
• Lead and attend weekly Product/ Release update and weekly Defect meetings. Work closely with development and Testing Teams.
• Bi-weekly customer care meetings - ensuring continuous support to clients.
• Reviewed and address open defects on the monthly S11 report.
• Attend DTPS (Detailed Test Plan Specifications) review
• Draft DRA to schedule release (PLC/Maintenances)
• Review and provide feedback/ approval of draft technical documentation.
• Order CDs for Maintenance Release after a formal Go from the GTM (Functional Testing)
• Attend daily GTO calls during GTO Testing Cycle
• Secure a Go for the software from Stakeholders.
• Release Software to Compatible providers and Senior Support
• Performed requirement analysis by gathering both functional and non-functional requirements based on interactions with the process owners & stake holders.
• Functioned as the primary liaison between the project manager, stakeholders, and the technical areas throughout the project cycle and assisted in project documentation.
• Assisted in Issue/ Risk Identification and Solution, Analysis, Design, Implementation.
• Worked with business users to help define ways to present data on Reports and Dashboards for senior management, middle/ line manager and end users.
• Writing test cases, adding defect, and documenting test summary report for yearly User Acceptance Testing (UAT), approval & final Go/ No Go decision on new version rollouts
• Research Defect Detection and Prevention
• Used QDM Knowledge, S11 Reports and QC pointing out patterns and opportunities in the Processes (ITGs, CMTs, Release Management, Defect Management)
• Improve Confidential Quality through Analyzing Defect History.
• Researched and look for addition/ feasibility of Beta Process for Confidential .
• Documented and update Confidential SOPs.

Business Consultant/ BA

Confidential, Nashville, TN

Responsibilities:

• Tennessee Small Business Development Center is a nonprofit organization that works throughout the US with multiple centers in each state. The goal for the organization is to create jobs and revenue.
• International Business Market Entry. Presented and trained international business consultants for assisting clients with approach and questions related to international market.
• National Export Initiative: President Obama program to increase US Exports.
• Provided training on business rules and requirements to team so that everyone understands team vision.
• Participated in team presentations to onsite and offshore teams.
• Worked as a liaison between Business requirement teams and development teams.
• Participated in Designers meetings and proving resolution to their queries or concerns.
• Create project plans, design, and implement solutions.
• Managebudget administration and formulate short-to long-term financial forecasts for product sales/delivery.