SUMMARY

• Led teams across wide spread technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results
• Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed and managed change effectively in rapid evolving global business environments.
• Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.
• Requirement gathering, writing user story and grooming backlogs and features.
• Facilitated System migrations and integrations
• Compliance with all regulatory procedural requirements
• Ability to drive improvement proactively analyzing applications through research, reports and brainstorming.
• People management skills and team leadership.
• Creating dashboards, pivot tables & graph reports using Excel, PowerPoint, Word.
• Maintained and managed assigned systems, related issues and administrators.
• Excellent planning skills and communicating product vision and goals to ensure the teams understanding and ability in using Jira, Version One and Kanban board.
• Ability to learn and adapt quickly.
• Demonstrated ability to manage through servant leadership

TECHNICAL SKILLS

• Agile
• Waterfall
• Scrum/Kanban
• SDLC
• DevOps
• XP (Extreme Programing)
• Pair Programming
• Scaled Agile Framework(SAFe)
• Test Driven Development(TDD)
• Behavioral Driven Development(BDD)
• Jira
• Azure DevOps
• MS - Visio
• Trello
• DevOps
• XP (Extreme Programing)
• Pair Programming
• Scaled Agile Framework(SAFe)

PROFESSIONAL EXPERIENCE

Confidential

Sr Scrum Master

Responsibilities:

• Facilitated scrum ceremonies, daily stand ups, refinements, retrospectives, planning
• Salesforce Service Cloud team - Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
• Align across dependent teams, managing risks and dependencies to ensuring delivery alignment
• Create & manage various project reports based on effort, schedule from the tool and present to management using Jira
• Report and present the dashboard reports to all stake holders
• Facilitated one on one meetings with managers, product owner
• Provided support to the SDLC teams
• Worked with the team to solidify scope
• Wrote user stories for product owner approval
• Maintained boards for 3 teams in Jira
• Ensured user stories are thorough and meets Definition of Ready.
• Serve as a liaison for user acceptance testing
• Served as a liaison for continuous improvement processes and development

Confidential, DALLAS, TEXAS

Scrum Master/Project Manager

Responsibilities:

• Facilitated data warehousing migration
• Prepare plans and documentation for all ETL (Extract/Transformation/Load) procedures and architectures
• Validated results and created business reports
• Monitored and tuned data loads and queries
• Prepared schedules for a new data warehouse
• Administered all requirements of specifications for data
• Provided support to the SDLC teams
• Initiated processes to kick-off a new customer on-boarding project
• Worked with the team to solidify scope
• Ensured expectations around deliverables are mutually understood
• Facilitated meetings (customer-facing and internal) using best practices
• Lead the process of issue identification and resolution
• Obtained customer approvals on required artifacts (Detailed Future State, Financial Future State, Reporting Requirements, etc.)
• Manage the risk tracking process
• Manage project scope, and when changes are identified, follow the defined process
• Keep project artifacts updated& monitor team member time tracking
• Develop and maintain milestone chart& full project schedule
• Performed functional, system and user acceptance testing (UAT).
• Managed teams as well as managed the Azure DevOps to build to build a data warehouse
• Applied the use of advanced software development techniques such as ETL Mapping design to development.
• Gathered system functionality requirements by conducting user interviews and JAD Sessions.
• Developed diagrams (Activity Diagrams, Data Flow Diagrams, and Business Context Diagrams) to document business activity and flow of information.
• Documented Use Cases from the business and systems requirements and worked with developers to build system architecture.
• Used a Requirement Traceability Matrix (RTM) to measure the impact of the proposed system and align them with enterprise Business requirements.
• Worked closely with product owner in the management and prioritization of product backlogs which involves various modifications usually triggered by a change in requirements.
• Assist Quality Assurance Testers with User Acceptance Testing (UAT) to test the usability of the new application.
• Monitored version control and defect tracking activities, using HP Quality Center and Rational
• Ensured user stories pass INVEST model and meets Definition of Ready.
• Mobilize Development resources to complete program deliverables on time
• Execute the project in Agile methodology
• Support the product owner when it comes to product backlog
• Manage all Scrum events and ceremonies daily stand ups, P I planning, sprint retrospective(physical or virtual)
• Led the teams in efforts towards continuous improvement
• Facilitate any need the teams may have such as meetings with stakeholders, decision making and discussions
• Gathering and updating project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents
• Assist in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes
• Serve the teams through leadership (servant leadership)
• Coaching and mentoring other Scrum Masters on our program team. Partnering to ensure that our ways of working are consistent across teams
• Liaising between developers and project stakeholders; fostering quality communication between engineering disciplines

Confidential - IRVING, TEXAS

Scrum Master

Responsibilities:

• Facilitated enterprise resource planning like quarterly planning & project-level timelines
• Document, schedule and facilitate quarterly process
• Plan and coordinate project schedules, milestones & goals
• Provided cross team project management
• Constantly determined and translated the business requirement into a solution by defining comprehensive stories for system and process enhancement changes
• Managed multiple ecommerce developments and other technical projects simultaneously in a fast-paced environment.
• Actively participate in project initiation, requirements gathering, execution and UAT
• Conducting meetings and presentations to share ideas and findings
• Performing requirements analysis
• Effectively communicating your insights and plans to cross-functional team members and management
• Gathering critical information from meetings with various stakeholders and producing useful reports
• Ensuring solutions meet business needs and requirements
• Prioritizing initiatives based on business needs and requirements
• Serving as a liaison between stakeholders and users
• Performing user acceptance testing
• Create ad hoc reports, coordinate backlogs grooming using JIRA and Kanban board
• Drove improvements of monitoring and alerting tools such as Grafana & Splunk.

Confidential, IRVING, TEXAS

Jr. Business analyst/ Scrum Master

Responsibilities:

• Worked with business users to define scope of the project and business requirement specifications.
• Conducts/performs business analysis, process mapping, and data analysis as required
• Excellent judgment and decision making
• Managed teams working specifically on SDLC project, and ad hoc projects
• Planned & tracked projects using Jira
• Guide teams to be cross functioning, self-organizing organs of the company
• Escalate issues, concerns, or conflicts to leadership team
• Budgeting and forecasting
• Planning and monitoring