SUMMARY

• Positive, expansive thinker and highly motivated Agile servant leader and Cybersecurity Project Manager having over 20 years of diverse technology experience.
• Solid communicator with a strong focus on trust, transparency, and teh value of relationship management to ensure team and project success.
• Creative approach to problem - solving with teh ability to focus on details while maintaining teh “big picture” view.
• Proven ability to lead software development projects and ensure objectives, goals, and commitments are met.
• Ability to work with diverse personalities in a high pressure, dynamic and ever-evolving environment.

PROFESSIONAL EXPERIENCE

Cybersecurity Project Manager

Confidential, Atlanta, GA

Responsibilities:

• Senior role as project manager and consultant on teh Strategy and Planning and Identity Access Management team within teh Cyber PMO.
• Provide oversight of teh project schedule and budget and risk/issue management.
• Manage and execute project deliverables in line with teh project plan and milestones.
• Drive for results and deliver wat is needed to ensure on-time delivery of project deliverables and meet published project go-live date.
• TEMPEffectively execute project management disciplines (Waterfall, Agile, Hybrid) throughout project lifecycle.
• Support regular project management meetings with agendas, weekly status reporting with issue and risk identifications and mitigation.
• Build strong relationships with customers, stakeholders, and team members
• Provide regular updates to teh management team on project progress
• Provide regular feedback to teh PMO to guide future methodology and packaged service development
• Establish and maintain relationships with third parties/vendors
• Create within teh team a shared focus on teh importance of achieving results
• Create work standards for project; establish and define roles and responsibilities, specific outcomes, and clear measures for quality and success of teh team
• Develop project scopes and objectives, involving all relevant stakeholders and ensure technical feasibility
• Report and escalate to management as needed
• Strong relationship management with teh client and all stakeholder

Cybersecurity Program Manager

Confidential, Atlanta, GA

Responsibilities:

• Serve as primary liaison between business units and Information Security Officer (ISO) and VP of Security (BISO).
• Manage security policy requirements and remediation efforts for Consent Order and Multi-State Attorney General Audit, ensuring Security Policy Compliance.
• Partner with Patch Champion to ensure that teams are “patched to current” and work with teams to manage “patch to current” remediation plans.
• Partner with Business Units to manage EOSL systems and ensure remediation road maps are in place and adhered to.
• Daily review of Vulnerability Report (Rapid 7, Sonatype, HP Fortify) and identification and communication of Critical and High Vulnerabilities including Global Threat’s. (GTVM)
• Work with teams to ensure that all servers/hosts have Logging and Monitoring in place (Mandiant, HX, Tanium, Splunk, Data Lake) managing relationship between Logging and Monitoring team and Business Unit.
• Create weekly reporting to reflect current state of Security Exceptions and socialize to business units and management. Highlighting upcoming expirations, renewals, denials and collaborate with teams for next steps.
• On-going daily consulting services regarding Security Policies to stakeholders. (Security Exception Compliance SME)
• Create and deliver Security Road Shows to Senior Level Leadership, Segments and Tribes.
• Champion and foster team cohesivity by planning off-campus activities and maintaining a positive attitude in teh face of diversity.

Agile PM & Coach

Confidential, Atlanta, GA

Responsibilities:

• Servant Leader responsible for serving a multi-functional Biz Ops Microservices/API team.
• Partner with Project Teams and Stakeholders to define project scope and schedule while focusing on regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects.
• Develop and grow a team of 14 Python Microservices API developers through training, mentoring and coaching while also hiring and onboarding additional developers as required by teh project.
• Assist and support teh Confidential & Confidential Biz Ops business unit with Agile transformation by guiding teh team on teh foundational concepts of Scrum and Kanban methods and how to get teh most of out of self-organization and self-management.
• Respectfully serve teh Product Owner and Development Team in teh mutual quest to deliver teh desired mission and vision based on teh user stories/requirements.
• Champion and support Agile techniques: JIRA, User Stories, Test Driven Development, Continuous Integration, Continuous Testing, Pairing and User Acceptance Testing.
• Create and socialize interdependent and cross functional communication using teh following methods: daily impediment status, project health reports, Agile best practices and additional communication as needed thus improving transparency and radiating information.
• Monitor project and team performance through quantitative and qualitative measures of value, outcome, velocity, morale, and satisfaction.
• Leverage Atlassian JIRA to manage sprints, workflow, velocity, time in status utilizing project boards and dashboards.
• Coordinate between and among Agile teams for progress and impediments via Scrum of Scrums and project management oversight.
• Facilitate learning, change management, and process adoption of Agile via metrics, benefits realization, outcomes, and retrospective findings.

Agile PM

Confidential, Atlanta, GA

Responsibilities:

• Telecom servant leader ensuring teh team is practicing and maxing Scrum methodology to achieve project success.
• Partner with Product Owner in managing teh backlog to certifying it is properly prioritized and appropriately sized.
• Facilitate Scrum ceremonies to include backlog grooming, sprint planning meetings, daily stand-ups, retrospectives, and demos.
• Establish, track, and communicate agile metrics (such as team velocity and sprint progress/burn down chart) to team, management and any impacted stakeholders.
• Identify remove and/or escalates risks, roadblocks and cross team dependencies that are unresolvable by teh team and interfere with teh team’s ability to deliver commitments.
• Accountable for promoting continuous improvement by coaching teh team to use metrics to identify and measure progress.
• Unite with other Scrum masters to increase teh TEMPeffectiveness of teh application of Scrum in teh organization and cross-scrum collaboration on delivery execution.
• Motivate and lead team to focus on delivery of high-quality stories on a predictable, sustainable cadence.

IT PM

Confidential, Atlanta, GA

Responsibilities:

• Establish and maintain liaison relationship with business partners and IT organization to provide TEMPeffective technical solutions.
• Partner with internal product and business teams to determine business requirements and conduct in depth requirements workshops.
• Produce timely business analysis artifacts to include user stories, mockups, decisions & clarifications, user guides, project status and meeting notes.
• Manage iterative requirements pipeline in an Agile software development model.
• Participate in Sprint planning and maintain teh Sprint backlog.
• Facilitate daily Scrum meetings, escalate any identified roadblocks and document/report outcome to stakeholders.
• Develop test plans, regression test and monitor solutions for enhancements and defects.
• Generate weekly defect/enhancement report, facilitate weekly release meetings, identify risks/issues and socialize to stakeholders.
• Create (Quality Center) daily defect report, identifying new and status changes on existing defects and socialize to development team and management.
• Monitor, compile and socialize weekly project status report (provided by teh team Business Analysts) to Delta IT Management Team.
• Organize, author and provide training to end-users and other consultants on new enhancements or technology.

Scrum Master

Confidential, Dunwoody, GA

Responsibilities:

• Serve as primary business analyst working with management and staff within teh US/UK Business.
• Conduct requirement gathering interviews utilizing Agile story mapping/user stories, with teh product owner and teh development team.
• Facilitate daily Scrum meeting, update progress in Sprint Backlog and escalate roadblocks.
• Own action items and report weekly project status and overall project health.
• Manage scope creep and communicate with business stakeholders on feasibility and effort analysis.
• Work closely with teh development and testing teams to ensure technical and requirement integrity.
• Facilitate weekly status meetings, compose and socialize outcome to stakeholders and technical teams.
• Review test cases and test plans and assist in testing new functionality.
• Negotiate and manage testing scope and timelines.
• Review and manage defects in Quality Center.
• Drive User Acceptance Testing (UAT) with teh business users which includes facilitation and management of discovered issues.
• Author UAT test scenarios and deliver training to teh business users.
• Maintain risks and issues log and actively manage teh mitigation strategies.

IT Business Analyst

Confidential, Atlanta, GA

Responsibilities:

• Facilitate requirements gathering and process mapping sessions with stakeholders in group and individual settings.
• Lead sessions to discover and articulate clear organizational and project visions, cases for action, metrics, and resources.
• Discover and document as-is and to-be scenarios of organizational processes, technologies, and challenges in detail.
• Provide recommendations on methods to migrate from teh current state to teh envisioned state.
• Educate IT staff and business stakeholders on teh process of gathering and analyzing business requirements.
• Work closely with teh Quality Assurance team to validate all business requirements have been met for teh given application.
• Track progress against teh plan by incorporating information gathered in status reports and one-on-one meetings in regularly scheduled updates to teh project manager.

IT PM

Confidential, Atlanta, GA

Responsibilities:

• Served as primary project manager teh Bleached Board Business Team.
• Worked in tandem with business owners and development team to identify, rationalize, and document requirements. (business, functional and non-functional).
• Maintained Kanban board, charting work in progress.
• Leveraged internal/external business interviews, document analysis, requirements workshops, surveys, site visits, business process mapping, use cases, scenarios, analytical review, and other tools as necessary to provide a complete requirement definition.
• Collaborated with developers and subject matter experts to establish teh technical vision and analyze tradeoffs between usability and performance needs.
• Conducted daily Scrum meetings and weekly project meetings with off-shore/internal development team.
• Authored and distributed weekly project status report to stakeholders and executives.
• Identified and resolved conflicts as required to meet project deadlines and schedules.

IT PM

Confidential, New York, NY

Responsibilities:

• Served as project manager for a new Project Management Portal implementation.
• Researched and recommended new technologies to solve business process inefficiencies.
• Collaborated with teh Technology Project Management office and business owners to capture, identify, and document business requirements.
• Authored functional requirement templates for teh purposes of re-use.
• Facilitated weekly internal weekly project status meetings with stakeholders and developers.
• Authored and delivered weekly project status for C-level stakeholders.
• Developed, coordinated, and implemented test plans for teh purposes of testing business and functional processes during system development and quality assurance testing.
• Provided references for users by writing and maintaining user documentation, providing an escalation point to halp desk support, and training users.
• Used process management experience to thoroughly understand internal/external customer business needs and translate them into application and operational requirements.

IT PM

Confidential, Dunwoody, GA

Responsibilities:

• Served as primary Project Manager on a SharePoint 2007 implementation, MS Dynamics upgrade as well as worked on custom application development projects.
• Responsible for reporting project health and status, maintaining project plans, resource allocation, and other project artifacts.
• Documented and designed practical, useful and cost-TEMPeffective solutions in teh form of functional specifications which become teh baseline for development and testing.
• Facilitated JAD sessions between business owners and developers to capture and create functional requirements.
• Defined and documented test conditions and scenarios that can be utilized on a repeatable basis.
• Served as relationship manager between teh business and technical development teams.
• Defined and delivered project specific status reports for senior management.
• Continuously maintained communication with business owners; reporting project milestones and deliverables.
• Fostered team spirit by assisting and coaching other team members and maintaining a positive, consistent and approachable work style.
• Mentored other analysts in developing/honing business noledge and analytical skills.

Project Manager/Business Analyst

Confidential, Vinings, GA

Responsibilities:

• Drive teh objectives of NBIS IT projects, responsible for insuring completion of all project artifacts and deliverables.
• Facilitated change control and monitored change management for project impact.
• Served as teh primary liaison between teh business owners and IT, translating business requirements into functional requirements.

Business Analyst

Confidential, Alpharetta, GA

Responsibilities:

• Responsibilities include lead business analyst of Microsoft SharePoint Portal 2003 Implementation.
• Managed project deliverables utilizing SharePoint Services Team Site for project planning, quality management, issue management and cost control.
• Provided detailed plans for project execution including risk planning, communications planning, quality management, issue management and cost control.
• Provided status reporting on project activities, including teh compilation and reporting of project metrics.
• Performed GAP analysis of existing business processes and provide results to project teams along with recommendations for improvement.
• Created, authored and developed all SharePoint portal content and training.
• Delivered extensive SharePoint training for new portal and team sites initiative company-wide.

Business Analyst

Confidential, Minneapolis, MN

Responsibilities:

• Responsibilities included teh administration of Service Delivery workflow management tool for teh purposes of business process improvement.
• Worked with service providers and delivery development teams to understand business process and requirements identified for improvement.
• Work with development team to prioritize and estimate development requirements for service form issues, service enhancements and designs.
• Coordinated unit testing by business owner to ensure service form meets business and functional requirements.
• Provided service team training as needed.
• Assisted training manager with teh development of flows to in corporate into user training.