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Scrum Master, Consultant Resume

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New York, NY

SUMMARY

  • Scrum Master wif over 10 years of experience in teh software delivery, financial services, healthcare and E - Commerce industries
  • Passionate about bringing agility, quality and product focus to organizations
  • Exceptional understanding of teh SDLC, how to plan and drive projects to completion
  • Expert in building working relationships wif business stakeholders & POs, managing expectations, coaching, defining agile processes and maintaining project transparency
  • Adept at facilitating Scrum process wif co-located and remote teams

TECHNICAL SKILLS

  • Financial Services industry
  • Wealth Management
  • Capital Markets
  • Equity
  • Fixed Income
  • Trade Lifecycle
  • Market Data
  • Trading Platforms
  • Security Master
  • Post-trade Recon
  • E-commerce
  • Online Order fulfillment
  • Inventory management
  • CRM
  • Marketing
  • Loyalty Card
  • Healthcare
  • Doctor’s Reimbursements
  • Customer statements
  • Reconciliations
  • BI Reports
  • JIRA/Confluence
  • X-Ray
  • MS Office
  • Outlook
  • Visio
  • Google Workspace
  • Zoom
  • WebEx
  • MS Project

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Scrum Master, Consultant

Responsibilities:

  • Collaborate wif Product Owner and business stakeholders to plan Product Roadmap
  • Ensure dat sprint goals and scope are aligned wif a product roadmap and other teams
  • Lead and coordinate Sprint Planning, Daily Scrums, Sprint Reviews, Backlog Refinement, Sprint Retrospectives, Release Notes Creation, Release Planning and Sprint Scope Reviews
  • Coach Product Owners to create clear and concise Product Backlog to maximize value
  • Facilitate product domain and Agile Principals education sessions for teh development team
  • Ensure functional/technical teams collaborate to solve complex technical questions
  • Establish and nourish good relationship between teh development team and product owner
  • Support development team in maintaining a steady delivery rate
  • Protecting development team from external interruptions and remove impediments
  • Actively promote Scrum wifin teh organization to accelerate Scrum adoptiPromote Agile Mindset principals like: ”Value-based Planning”, “Learning By Doing”, “Focusing on teh working software” and “Learning from our mistakes”
  • Maintain JIRA project including Product Dashboard, Active Board, Quick Reports and filters
  • Assist other SMs wif creation of new projects in JIRA to support new team scrum teams
  • Ensure dat all User Stories follow a template & meet definition of “Ready” before estimation
  • Establish planning, execution and remediation processes for Agile Testing, SIT and UAT

Confidential, New York, NY

Scrum Master, Consultant

Responsibilities:

  • Worked closely wif Agile Coach to implement Transformation Plan in teh IT department
  • Implemented current projects into JIRA: workflows, filters, project boards & dashboards
  • Conducted all Scrum ceremonies wif 2 development teams and resolved impediments
  • Coached team on story creation, grooming, estimation, sprint tracking, testing, deployment
  • Worked wif PO to create and maintain Product Roadmap and value-based sprint backlogs
  • Worked wif QA Manager and QA team to establish an agile QA process using Zephyr

Confidential, New York, NY

Project Manager, Consultant

Responsibilities:

  • Developed detailed Project Plans based on Current vs. Future State assessment
  • Developed project governance, RACI Matrix, resource plan and project budget
  • Drove projects to on-time and on-budget completion through regular team status meetings
  • Managed project risks and issues, provided regular project status reports to Sr. Management

Confidential, New York, NY

Account Manager / Business Analyst

Responsibilities:

  • Maintained relationships and high customer satisfaction for 20+ accounts
  • Provided level 2 Customer Support for existing clients during new software releases
  • Collected customer feedback to convert into business requirements for future SW versions
  • Participated in teh system design sessions, QA planning, conducted UAT & end-user training

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