Scrum Master, Consultant Resume
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New York, NY
SUMMARY
- Scrum Master wif over 10 years of experience in teh software delivery, financial services, healthcare and E - Commerce industries
- Passionate about bringing agility, quality and product focus to organizations
- Exceptional understanding of teh SDLC, how to plan and drive projects to completion
- Expert in building working relationships wif business stakeholders & POs, managing expectations, coaching, defining agile processes and maintaining project transparency
- Adept at facilitating Scrum process wif co-located and remote teams
TECHNICAL SKILLS
- Financial Services industry
- Wealth Management
- Capital Markets
- Equity
- Fixed Income
- Trade Lifecycle
- Market Data
- Trading Platforms
- Security Master
- Post-trade Recon
- E-commerce
- Online Order fulfillment
- Inventory management
- CRM
- Marketing
- Loyalty Card
- Healthcare
- Doctor’s Reimbursements
- Customer statements
- Reconciliations
- BI Reports
- JIRA/Confluence
- X-Ray
- MS Office
- Outlook
- Visio
- Google Workspace
- Zoom
- WebEx
- MS Project
PROFESSIONAL EXPERIENCE
Confidential, New York, NY
Scrum Master, Consultant
Responsibilities:
- Collaborate wif Product Owner and business stakeholders to plan Product Roadmap
- Ensure dat sprint goals and scope are aligned wif a product roadmap and other teams
- Lead and coordinate Sprint Planning, Daily Scrums, Sprint Reviews, Backlog Refinement, Sprint Retrospectives, Release Notes Creation, Release Planning and Sprint Scope Reviews
- Coach Product Owners to create clear and concise Product Backlog to maximize value
- Facilitate product domain and Agile Principals education sessions for teh development team
- Ensure functional/technical teams collaborate to solve complex technical questions
- Establish and nourish good relationship between teh development team and product owner
- Support development team in maintaining a steady delivery rate
- Protecting development team from external interruptions and remove impediments
- Actively promote Scrum wifin teh organization to accelerate Scrum adoptiPromote Agile Mindset principals like: ”Value-based Planning”, “Learning By Doing”, “Focusing on teh working software” and “Learning from our mistakes”
- Maintain JIRA project including Product Dashboard, Active Board, Quick Reports and filters
- Assist other SMs wif creation of new projects in JIRA to support new team scrum teams
- Ensure dat all User Stories follow a template & meet definition of “Ready” before estimation
- Establish planning, execution and remediation processes for Agile Testing, SIT and UAT
Confidential, New York, NY
Scrum Master, Consultant
Responsibilities:
- Worked closely wif Agile Coach to implement Transformation Plan in teh IT department
- Implemented current projects into JIRA: workflows, filters, project boards & dashboards
- Conducted all Scrum ceremonies wif 2 development teams and resolved impediments
- Coached team on story creation, grooming, estimation, sprint tracking, testing, deployment
- Worked wif PO to create and maintain Product Roadmap and value-based sprint backlogs
- Worked wif QA Manager and QA team to establish an agile QA process using Zephyr
Confidential, New York, NY
Project Manager, Consultant
Responsibilities:
- Developed detailed Project Plans based on Current vs. Future State assessment
- Developed project governance, RACI Matrix, resource plan and project budget
- Drove projects to on-time and on-budget completion through regular team status meetings
- Managed project risks and issues, provided regular project status reports to Sr. Management
Confidential, New York, NY
Account Manager / Business Analyst
Responsibilities:
- Maintained relationships and high customer satisfaction for 20+ accounts
- Provided level 2 Customer Support for existing clients during new software releases
- Collected customer feedback to convert into business requirements for future SW versions
- Participated in teh system design sessions, QA planning, conducted UAT & end-user training