SUMMARY

Result-driven consultant with ten year experience in technology solutions for telecom, media, auto, and retail industries. Proven records of designing complex business processes, assisting senior executives with strategic planning and benefit realization, and managing 50 teams in global delivery. Successfully established thought leadership in targeted markets, increased sales pipeline by 200 . Expertise in cloud computing, customer analytics, process improvement, billing/order management, and telecom applications.

PROFESSIONAL EXPERIENCE

Confidential

Managing Partner

• Provide integrated business consulting, go-to-market, and financing strategies for technology companies of all sizes.
• Advised CEO of a cloud broker/marketplace software firm on market segmentation, go-to-market strategy with multi-cloud monetization solution and sell it to data center, managed hosting, and enterprise private cloud markets.
• Mentored Harvard mobile startup to develop a full business plan, implement a MVP, and ultimately raise seed capital.

Confidential

Director of Product Marketing

• Led marketing efforts to develop market leadership and enable sales team to achieve targets with multiple offerings on-premises, managed, and SaaS . Managed 1.5M marketing budget and a team of 6 for all marketing activities, including but not limit to: sales and partner enablement, product positioning/pricing, competitor analysis, inbound campaigns, demand generation, product road-show, speaking events, collaboration with PR/media/analyst.
• Sales booking increased by 125 to 70M. Inbound lead conversion rate was improved by 200 . Recognized by Frost Sullivan and 451 Research as the top complex relationship billing and settlement solution in 2013.

Confidential

Senior Product Manager

• Provide direct client sales support with domain expertise and ownership of a comprehensive multi-product portfolio. Presented facilitated client workshops, tradeshows, and analyst events. Managed sales enablement, product roadmap, demo, training, resource planning.
• Led effort with engineers to develop a new Customer Analytics solution with Huawei, Tektronix, and China Unicom. Demos at TMForum tradeshow and generated 5 qualified opportunities, totaled 10M in potential TCV.
• Performed market analysis and identified growth opportunities on home network, healthcare, telematics, cloud, managed services. Conducted competitive analysis, due diligence led to the acquisitions of Subex, Convergys .

Confidential

Principal Consultant

Provided independent business advisory services to SMB and technology start-ups. Specialized in market research, sales marketing strategy, new product development, technology innovation and implementation.

Confidential

Global Solution Portfolio Manager, BSS/OSS

• Managed an 11M budget for IBM telecom solution development. Assisted global consulting partners and account executives to set strategic direction and solution roadmap. Designed and ran sales enablement and channel marketing campaigns to empower solution professionals.
• Developed integrated go-to-market plans and identified top global strategic partners e.g. Oracle, Amdocs, Comverse for 15 IBM solution offerings in telecom innovation areas.
• Directed teams of 10 architects and consultants from India and China to build new solutions in customer analytics, assurance, and media hub areas and contributed to consulting sales opportunities at 650M.
• Spearheaded asset commercialization and set up best practices which accelerated solution sales and delivery cycles and increased number of reusable assets by 40 . Contracts' gross profit increased by 15-33 .

Confidential

• Managed global teams of 10-15 training consultants to implement various industry-specific training and knowledge management programs for IBM telecom industry group.
• Secured 2M funding to develop content and organize six classes in UK, Germany, South Africa, USA and India and 15 virtual classes. Interfaced with Amdocs executives and created a series of initiatives to train over 150 IBM/Amdocs sellers and account partners about companies' joint solutions.
• Grew IBM telecom community from 2,000 to 3,000 employees within 6 months by different internal sales enablement campaigns using Web 2.0 tools e.g. wiki, social networking, blogging, podcasts, RSS .

Managing Consultant

• Advised client executives on technology solutions and led implementation of large-scale business transformation. Managed client relationship and project timeline. Specialized in business analytics and data management.
• Formulated a data conversion cleansing strategy to merge 130M customer records for AT T Cingular managed 50 contractors to complete conversion earlier and saved client 20 in labor cost.
• Developed a Voice-over-IP Quote-to-Cash process optimization model, contributing to contract wins valued at 20M.

Confidential

Management Consultant

Designed and implemented several successful custom and off-the-shelf CRM solutions e.g. Siebel, Clarify, Remedy, etc. for Sprint, Motorola, GM, BMW, and McDonald. Established solution demos at the CRM Innovation Center received Above- -Beyond Award . Promoted to senior consultant ahead of peers top 5 .