We provide IT Staff Augmentation Services!

Project Lead/manager Resume

4.00/5 (Submit Your Rating)

Duarte, CA

SUMMARY

  • Certified Scrum Master, Professional Scrum Master & Professional Scrum Product Owner wif 9+years of experience working as Project Lead/Manager, Scrum Master, Busines Analyst & EMR & EHR implementation consultant in healthcare IT consulting.
  • Expertise in leading a team of 15+ members along wif creating project plan, defining milestones, creating & submitting weekly/monthly status report of project health.
  • Expertise as Scrum Master and Product Owner for a team of 7 working on IT Infrastructure projects like Win - 7 to 10 & O365 cloud migration for ~12k users.
  • Experience in gathering requirements from stakeholders, maintaining product backlog, establishing scrum and facilitating development team.
  • Experience in working as PMO and facilitating the managers in defining project goals, scope, deliverable, task and resources required for the project.
  • Highly skilled in gathering requirements from stakeholders. Analyzing, checking feasibility and creating design document like BRD (Business requirements document), FRS(Function requirements specification), SRS(System requirement specification), Project Plan in MS Project, Project Risk Management Plan, RAID(Risk, Assumptions, Issues and Dependencies), RACI(Responsible, Accountable, Consulted & Informed) document.
  • Expertise on EMR/EHR application implementation for Sunrise Clinical Manager orders, orders set, structure notes, flowsheet, security, access provisioning, ED, registration, scheduling, go-Live and post go live support along wif hot fixes.
  • Good understanding of SDLC, STLC, HIPAA, Meaningful uses, basics of HL7, Medicare and Medicaid, hospital workflows related to inpatient, outpatient, scheduling, radiology, and emergency.
  • Strong expertise on Test Case Design, Test Execution, Bug Tracking and Reporting. Experience of logging the bugs on QC and Mantis. Exposure to Automation tool JMeter.
  • Leading team to implemented changes in PROD move by performing tasks such as completing detailed documentation of historical data, data conversion and extraction routines and test scripts, evaluating error reports & documentation of results.
  • Assisted team implementation of clinical applications by developing and executing test plans and test scripts, developing application documentation, developing user training support and documentation and development of downtime and disaster recovery procedures and by verifying that programs are functional and consistent wif client requirements.

TECHNICAL SKILLS

Miscellaneous Skills: Project Management, EMR & EHR Consultant, Business Analyst & Manual Testing

Tools: SUNRISE SUITE(Allscripts), MS Project, Mantis, Jira and J-Meter, MS Word, Excel, PowerPoint, Visio, Forms Visual Basic, SQL server

Training & Certification: Sunrise Clinical Manager Config me & II, SCM Clin-doc, Software Testing, HIPAA

Methodologies: Scrum, Hybrid (Agile + Waterfall), JAD

PROFESSIONAL EXPERIENCE

Project Lead/Manager

Confidential, Duarte, CA

Responsibilities:

  • Project planning and tracking for various ongoing projects by following up the allocated resources in timely manner.
  • Creation of weekly and monthly project status report indicating project health and team’s productivity.
  • Ensure quality deliverables for various projects to streamline IT Infrastructure.
  • Creation of statement of Work and Service Level Agreement Documents.
  • Creation of gross margin sheets.
  • Creation of Project Plan wif timeline and detailed tasks assigned to respective team member.
  • Analysis of the project dependencies, time, effort and number of required resources for the projects.
  • Presenting the project plans and all the project documents to client for review and sign off.
  • Updating the project status and health in IT PMO portfolio.
  • Operations management for projects involving below activities
  • Creation and migration of move groups
  • User Principal Name & Simple Mail Transfer Protocol Validation
  • Identifying Research Exceptions for all move groups
  • Identifying shared mailboxes, VIP users and their delegates to analyze dependencies.
  • Reaching out to HOD of department for scheduling batches
  • Getting clarifications from client and HOD of different departments on understanding the use cases, scenarios, acceptance criteria, system navigation and workflow.
  • Risk & impact analysis for use cases and business scenarios.
  • Working wif Business Analyst in creation of GSD (General System Design Documents), BRD (Business requirement documents), SRS (System specification documents), RAID (Risk, Assumptions, Issues and Dependencies) document, RACI (Responsible, Accountable, Consulted & Informed) documents.
  • Conducted feasibility studies for clinical applications through methods such as determining user department requirements, examining, and identifying problems wif existing systems and recommending modifications to and/or new systems.
  • Assisting team to implemented changes in PROD move by performing tasks such as completing detailed documentation of historical data, data conversion and extraction routines and test scripts, evaluating error reports & documentation of results.
  • Creating change request & leading a team to troubleshoot and apply hot fixes during roll out for EMR Sunrise clinical Manager.
  • Assisted implementation of clinical applications by developing and executing test plans and test scripts, developing application documentation, developing user training support and documentation and development of downtime and disaster recovery procedures and by verifying that programs are functional and consistent wif client requirements.
  • Provided support for clinical applications such as patient registration, EHR and EMR applications, LIS (laboratory information systems), RIS (radiology information systems), and scheduling systems, pharmacy & emergency department.
  • Created of Orders, order sets, Registration & Scheduling, flowsheets, structure note (clin doc) for various clinical applications.

Sr. Business Analyst

Confidential

Responsibilities:

  • Participated in all phases of SDLC, which is used as our practice-based methodology to TEMPeffectively model the Medicaid Management Information System.
  • Prepared Project requirements, User Specification documents, and UML diagrams to present detailed design of the system.
  • Facilitating Joint Application Development (JAD) sessions among various stakeholders including the Department of Medicaid Services (DMS), Health Benefit Exchange (HBE), existing Medicaid Management System (Legacy System).
  • Creating mocked-up XMLs & submitting application from Common Web Portal for testing in UAT environment and involved in testing the new releases.
  • Involved in the regression of application and retesting of the defects.
  • Responsible for sign off on requirement specification documents
  • Providing technical support and mapping business process. Preparing Business & Functional Requirement Document from the gathered requirements.
  • Studying business process descriptions, scenarios, competitive products, task and workflow analysis, and/or viewpoints.
  • Mapping business requirements for process enhancements/ developments/ implementations.
  • Gathering requirements wif business users & preparing Business Requirements Specification document (BRD) document. Identifying and analyzing the business requirements and performing source data analysis
  • Very good experience of the Member, Provider, Third Party Liability, Managed Care and Claims/Encounter Subsystems.
  • Provided weekly status updates to the project stakeholders on the progress of project development
  • Met wif various groups, including business owners, SMEs (subject matter experts) and marketing team, for requirements gathering in definition Stage.
  • Organized meetings and led JAD sessions to ensure legal and compliance deadlines of CMS (Centers for Medicare and Medicaid Services) are met.
  • Involved in business analysis and project management, coordinating between the team members according to the business requirements.
  • Assisted the Project manager to created Plans and Strategies for AGP to streamline their Systems including EDI Transactions so they are able to pass through the EDI Gateway.
  • Worked wif development / technical team members to ensure that the enhancements would meet the defined business requirements.
  • Wrote data access SQL queries to extract and validate the data from the Claims database.
  • Analyzed the data in the Facets source system to map into the correct field and attribute in the target storage
  • Organized and conducted meetings, briefings, demonstrations, conducted JAD sessions, and wrote minutes of project meetings.

EMR Implementation Consultant

Confidential, Irvine, CA

Responsibilities:

  • Gathered detailed business and technical requirements from various stakeholders of the hospital and participated in the definitions of business rules and data standards.
  • Facilitating Joint Application Development (JAD) sessions where the inputs from stakeholder are explained to Interface architects for developments interoperable systems so all hospital systems can communicate to each other.
  • Implementing SDLC using Agile methodology as per the changes in stakeholder’s inputs
  • Configuring Allscripts Sunrise Clinical Manager to maintain patient health information and other protected clinical data.
  • Creating order form, order items, documents, structure notes etc. & manually test enhancement requests.levels of customer satisfaction.
  • Creating users of different profile (nurses, physician) using express load and unload.
  • Performing testing once changes are implemented on Test server and giving demo to the client.
  • Creating change request, after approval and sign off from stakeholders
  • Configuration in PROD server is done.
  • Provided technical assistance and training to clients
  • Hand-on experience on ticketing tool like Service Now, Sales force, CA service desk etc.
  • Conducted research and troubleshot complex and advanced inquiries.
  • Interacted wif external clients and teams to carry out client-specific responsibilities.
  • Monitored the TEMPeffectiveness of problem resolution.
  • Interacted wif database administrators to identify and correct issues.
  • Participated in the development and implementation of trouble handling procedures by ensuring the highest
  • Responded to support requests from stakeholders and Maintained a knowledge base for support tickets and standard procedures.
  • Identified potential future issues based on past and present system performance

EMR Implementation Consultant

Confidential, NJ

Responsibilities:

  • Gathered detailed business and technical requirements from various stakeholders of the hospital and participated in the definitions of business rules and data standards.
  • Facilitating Joint Application Development (JAD) sessions where the inputs from stakeholder are explained to Interface architects for developments interoperable systems so all hospital systems can communicate to each other.
  • Configuring Allscripts Sunrise Clinical Manager to maintain patient health information and other protected clinical data.
  • Performing testing once changes are implemented on Test server and giving demo to the client.
  • Creating change request, after approval and sign off from stakeholders
  • Configuration in PROD server is done.
  • Implementing STLC using Agile methodology as per the changes in stakeholder’s inputs
  • Creating users of different profile (nurses, physician) using express load and unload.
  • Creating order form, order items, documents, structure notes etc. & manually test enhancement requests.
  • Hand-on experience on ticketing tool like Service Now, Sales force, CA service desk etc.
  • Conducted research and troubleshot complex and advanced inquiries.
  • Interacted wif external clients and teams to carry out client-specific responsibilities.
  • Monitored the TEMPeffectiveness of problem resolution.
  • Interacted wif database administrators to identify and correct issues.
  • Participated in the development and implementation of trouble handling procedures by ensuring the highest levels of customer satisfaction.
  • Responded to support requests from stakeholders and Maintained a knowledge base for support tickets and standard procedures.
  • Identified potential future issues based on past and present system performance

Test Engineer

Confidential

Responsibilities:

  • Working on user stories to analyze and write test cases.
  • Interacting directly wif client/stakeholders to get clarification on the requirements.
  • Reporting bugs through TFS.
  • Walk-through participation wif the developers and facilitating Joint Application Development (JAD) sessions
  • Writing test cases for the user stories (product wish list) in current sprint.
  • Involved in testing the accounts, sub ledgers and transactions occurred as per policy.
  • Issue, cancellation, claims using MS SQL server 2012 express.

Business Analyst and Test Engineer

Confidential

Responsibilities:

  • Gathering requirements from the stakeholder
  • Walkthrough participation wif developers and facilitating Joint Application Development (JAD) sessions.
  • Analyzing requirements, checking feasibility & doing impact analysis.
  • Preparation of the test plan, test scenarios, test cases and user acceptance criteria.
  • Creating requirement documents like BRD, FRD and SRS.
  • Giving demo to client after any change and
  • Integration testing, system testing and user acceptance and testing of the application *Reporting bugs through Mantis.
  • Using JMeter for load test and MS SQL server 2008 for database testing.
  • Providing support services to the client for various applications.

Analyst

Confidential

Responsibilities:

  • Understanding the Requirements and Functional Specifications of the application.
  • Understanding Healthcare workflow and implementing modifications as required.
  • Monitoring of Clinical, Accounting, Insurance, Guarantor and Billing system.
  • Performing of retest again and again on old and new features.
  • Regression Run for any change/enhancements.
  • Participated in identifying the required Test scenarios and Test Cases.
  • Monitoring and report generation of clinical data ingestion for different regions.
  • Defect Reporting and Tracking using Quality center and Box.

Technical Support Officer

Confidential

Responsibilities:

  • Handling calls (B2B) related to the application, gathering requirements and maintaining data after resolving the technical issue.
  • To conduct technical studies, design, and implement business solutions
  • To provide Systems security analysis and confer wif clients to identify and document requirements,
  • Regression Run for any change/enhancements.
  • Monitoring and report generation of clinical data
  • Defect Reporting and Tracking using Quality center and Box.

We'd love your feedback!