Telecom Manager Resume New York, NY - Hire IT People

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Telecom Manager

Responsibilities:

Reporting directly to the Chairman of the Board and CIO, I am responsible for all telecommunication needs and strategic technology direction for the NYC - based 6-building office campus. In addition, I support the Washington DC office, 6 of the Chairman’ Confidential private residences world-wide, 2 Gulfstream G650 jets, and a personal yacht.
Responsible for the maintenance and full functionality of the following voice systems: Avaya Communications Manager (CM), Unified Messaging, iPhone/Blackberry/iPad support (on multiple carriers), Avaya Partner, Toshiba and Panasonic.(Over 300 endpoints)
Hands-on Telecom Manager responsible for all hardware, software, and voice/telecom related issues from backend servers to end users.
Establish operating and technical standards for voice systems and inspect products regularly to ensure its performance.
Supervise airplane(G650) and yacht voice equipment and telecom facilities to ensure working standards based on Federal Communication rules.
Administrator of mobile device security software using AirWatch/Company Portal (InTune) as a MDM solution.(Over 400 Devices IOS and Android)
Responsible for structured cabling including pulling cables, color coding (punch down).

Confidential, West Orange, NJ

Senior Telecom Engineer

Responsibilities:

Administrator of mobile device security software using MAAS 360 and VMWare AirWatch
Directed and managed the successful implementation of a mobile device management solution for over 600 mobile devices using solutions from Airwatch and MAAS 360
Responsible for maintaining and provisioning all aspects of a business critical voice network in a corporate financial environment including TDM PRI’ Confidential and SIP trunks
Perform and coordinate daily voice network moves, adds, and changes using Avaya Aura Communication Manager, Modular Messaging, and Avaya Session Manager.
Administer eCAS CDR collection server, NICE Call Recording server, RightFax fax servers, and Microsoft Exchange UM
Manage and coordinate numerous simultaneous voice projects for remote offices throughout the country using in house project management solutions through Microsoft SharePoint
Serve as point of contact for telecom vendors and telephony service carrier’ Confidential companywide. dis includes TDM voice carriers, broadband providers, and SIP trunk providers
Design, plan, and implement company-wide IP telephony deployment and migration to a converged voice, data, and messaging platform using Avaya CM, Microsoft Enterprise Voice, and Microsoft Exchange UM
Coordinate the installation and monitoring of MPLS data connectivity for multiple campuses and offices nationwide

Confidential, Warren, NJ

Telecommunications Technician

Responsibilities:

Successfully lead and assisted wif the management of numerous simultaneous voice and data cabling projects.
Opened trouble tickets and escalated service interruptions as necessary.
Ordered telephony equipment and performed regular system maintenance and upgrades.
Assisted wif numerous other IT related projects and day-to-day tasks.
Hands-on experience wif Avaya telephony hardware and software products.

Confidential, Staten Island, NY

Telecommunications Technician / Project management

Responsibilities:

Communicated wif outside sub-contractors, as needed on various installation projects.
Direct supervision of data and voice technicians during all cabling and terminations.

Confidential, New York, NY

Cable Technician/Assistant project manager

Responsibilities:

Troubleshoot and repair voice and data connectivity problems.
Oversight and maintenance of all aspects of voice services companywide.
Assisted wif numerous other IT related projects and day-to-day tasks, including PC/desktop support, moves adds and changes, and networking issues.
Hands on experience wif Nortel Networks telephony hardware and software products, as well as multiple vendor voice recorders, and telecom devices.