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Technical Manager/scrum Master Resume

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New, JerseY

SUMMARY

  • Overall, 18 years of experience in IT Industry
  • Solid experience in Project Management, Technical Management, Program Management, Delivery Management and Agile Scrum methodology with Stake holders' management, Scope management, Requirement analysis, Time & Schedule management, Risk management, quality Management, and procurement process.
  • Technical Management and Execution of various technologies, frame works in digital space also like ATG Commerce, Endeca, Magento, Android, iOS, Back base, C, C++, .NET, JAVA, PHP, Hybris, HTML, XML, EJB, with Mainframe.
  • Strong implementation experience on Agile Scrum, Kanban process across the projects. Strong experience and Product backlog, Sprint backlog, Backlog tunning process, Roadmap, review and retrospection along with Waterfall SDLC process.
  • Implemented the devops tools for configuration management, Git, Bitbucket and GitHub along with Jenkin for CI/CD across the projects.
  • Strong experience on the Requirement Analysis, Estimation on various methodologies, project planning, Functional & Technical document, SOW, Project Chartering, Risk register along with Architecture design and development process.
  • Executed and Delivered Digitalised various industrial domain - based projects like Retail, Banking, Insurance, Automotive, Telecom and Health care along with Utility and Supply Chain.
  • Expertise on Delivery management, Change Management, Release Management and process Implementation across the projects. Experience and Generated the Project metrics, KPIS,
  • Hands on Experience on tools, CLIPSE, JIRA, TARGT PROCESS, RED MINE, Expeditor, File Aid, NOMAD, MQSeries, Change man, Microsoft Access, XEPEDITOR, Endeavour, Focus, PSPMAN, CA-7, SUPERMAN, SPUFI, QMF, FTP, PowerPoint, Visio and Confluence
  • Strong experience on project tracking and Project Management tools, Jira, Confluence and MSPM. Used Confluence for project management tracking.
  • Experience and Generated the Project metrics, KPIS, Average Velocity, Cumulative diagram.
  • Experience on product development and management for end-to-end delivery,

TECHNICAL SKILLS

Languages: ATG Commerce 11.3.2/10.1.1/10.1.0 , Magento, Hybris, JAVA, .NET, Android, IOS, Endeca 3.5, HTML, XML, COBOL74/85, ATG, IMS DB, PL1, NATURAL, VSAM, CICS, Coolgen/All fusion gen, Azure, Microservices

Back Ends: SQL, DB2, ORACLE, PL/SQL, SQL SERVER and IMS DB

Front Ends: JSP, HTML, ATG, JAVA, Oracle, Hybris, TSO / ISPF, ATG Commerce, PHP, Magento, All fusion gen, Natural Adabas, CICS

Operating Systems: Jboss5.0.1, Tomcat, Windows 3.1/95/98/NT/XP, OS/390, MVS/ESA, MVS Z/OS, UNIX, Linux, Android, ios

Tools: EXCLIPSE, JIRA, TARGT PROCESS, RED MINE, Expeditor, File Aid, NOMAD, MQSeries, Change man, Microsoft Access, XEPEDITOR, Endeavour, Focus, PSPMAN, CA-7, SUPERMAN, SPUFI, QMF, FTP, PowerPoint, Visio, Devops

Project Methodology: Waterfall, Agile, Scrum, Hackathon

Domain Expertise: Insurance (Life & Non-Life), Digital Ecommerce, Banking, Healthcare, Automotive & Utilities.

PROFESSIONAL EXPERIENCE

Confidential, New Jersey

Technical Manager/Scrum Master

Responsibilities:

  • As a scrum master creating, configuring the Jira scrum boards, user story grooming, tunning, epics, work flow for multiple projects.
  • Monitoring and Getting status reports from multiple teams distributed across globally.
  • Using Confluence for project and program management to handle multiple projects on VBG wireline.
  • Clarity is helping product owner to initiate and close the projects.
  • As a technical manager involving and interacting with multiple team engineering team, operations, pega team, devops, OMS, Inventory, Provisioning, shipment, fulfilment and security for delivery.

Environment: Amazon Web services, Docker, Kubernetes, Pega, DNS, Cassandra, MangoDB, MySQL, Load Balancers NGINX, HAProxy, GLB, AKAMAI, JIRA, Confluence, Clarity.

Confidential, Orlando, Florida

Senior Project Manager/Scrum Master

Responsibilities:

  • Involved in Stake holder’s management and Technical Implementation discussion.
  • Understanding of eCommerce frameworks and ecommerce platform.
  • Worked in personalisation, shopping cart, payment process, shipping and fulfilment.
  • Worked on third party integration with PayPal and other payment system.
  • Understanding of enterprise data implementation and integration platforms strongly preferred.
  • Involved Requirement analysis and road map creation with Product owner.
  • Implemented the Agile Scrum methodologies to the team as well as conducted Conducting Daily scrum calls for project updates and status.
  • Involved in Risk status and updated the risk register.
  • Updating the status daily basis and communicating with team internally as well as onsite working with client so closely to execute the project.
  • Demonstrated ability to coordinate cross-functional work teams toward task completion
  • Played scrum master role, implemented scrum artefacts and methodology in the project.
  • Involved Road map, product backlog prioritization, sprint backlog activities, sprint planning, review and retrospective of the project Involved cost control activities and solutioning of the upcoming project related activities and releases. Responsibility for project execution and delivery.
  • Worked with multiple scrum team, and stake holders.
  • Implemented training process and involved in training for coaching agile terminologies and project management terminologies.
  • Closely worked with QA, testing team for successful bug free products.
  • Worked with Product team for upcoming product features and the business strategy for new vendor, involved business meetings with clients for current business as well as upcoming new future business
  • Using JIRA, Target Process to allocate the user stories across team as an Admin, Monitor, Prioritizing & Execution.
  • Involved delivery management and process implementation.

Environment: ATG Commerce 11.3.2, Endeca 3.1.2, ECLIPSE, CSS, Microservices, HTML, XML., Android, IOS, Magento, Agile Scrum, SharePoint, JIRA

Confidential, Monroe, North Carolina .

Sr. Project Manager/Scrum Master

Responsibilities:

  • Planning and defining the scope of the project based on the business requirement and functionality.
  • Excellent problem-solving and decision-making skills required; able to identify solutions and ensure progress in the face of obstacles
  • Strong interpersonal skills with the ability to work both independently and in a dynamic team environment
  • Allocating the task to Team leads, Review the work, communicating with the Business experts for estimation related issues.
  • Based on Agile modelling developed the project and involved the entire execution of the project, tracking and timely delivery. Involved all the Agile artefacts like Road map, product & sprint backlog, sprint planning, scrum meeting, review & retrospective and execution. Played scrum master role, implemented scrum artefacts and methodology in the project.
  • Worked in the entire cycle of ecommerce like user account creation, shopping cart, payment process, shipping and fulfilment. Integrated 3rd party system for payment process.
  • Managing the team for various activities like Project Planning, Estimation in different levels for estimation of the project. Update the Risk status in the Risk Register.
  • Scheduling and time management activities for the project. Responsibility for project execution and delivery.
  • Involved sprint release planning, backlog prioritisation and tunning
  • Cost control, schedule variance, schedule compression technique activities and quality process. Prepared the requirement tracker, metrics tracker and schedule tracker.
  • Followed the test-driven approach for testing process of agile. Closely worked with QA, testing team for successful bug free products. Prepared and followed the project metrics and followed it for the project delivery.
  • Coordinates and facilitates meetings to resolve difficult project issues and mitigate identified risks
  • Trained the resources on project management knowledge areas and the process.
  • Direct and participate in the full life cycle of a website build including functional specifications, preparing work estimates, scheduling and leading cross-functional teams, QA, and deployment to work with multiple platforms
  • Collaborate with Functional Leadership lines (engineering, creative, digital strategy, etc.) to ensure team members can excel and evolve as team members
  • Productive measure, KPI for continuous improvement.

Environment: ATG Commerce11.1.2, Java, Jboss5.0.1, ECLIPSE, Hybris Endeca, EJB, IOS, JSP, SERVLET, HTML, XML, DB2, SQL, Oracle PL/SQL, Android, SharePoint, Agile, Redmine

Confidential, Gainesville, VA.

Program Manager

Responsibilities:

  • Managing the Multiple projects for various activities to run the cross-platform jobs for different technologies.
  • Trained people in ATG and Endeca to work commerce based ATG Applications.
  • Conducting Agile Scrum meeting, Sprint plan, sprint review, retrospective, burnt down chat and implementing Agile scrum methodologies.
  • Worked with product team for roadmap creation and milestones.
  • Technical and Functional guide the team to develop the pages to use droplets, form handlers, components and repositories to develop user pages based on scenarios and segments. Created all kind of assets in BCC and deployed from dev to prod.
  • Involved Risk management and update the risk register. Monitored the change control issues or scope creep related things.
  • Involved and leading various project management activities like Project Planning and Estimation, Identifying the resources, managing stakeholders and controlling and monitoring them. Responsibility for project execution and delivery.
  • Played scrum master role, implemented scrum artefacts and methodology in the project. Closely worked with QA, testing team for successful bug free products. Prepared and followed the project metrics and followed it for the project delivery.
  • Builds consensus, collaborates, and acknowledges contributions of team members and other support staff
  • Provides leadership and encourages teamwork within assigned project teams

Environment: JAVA, CSS, SERVLET, Microservices, Endeca, HTML, XML, SQL, Oracle, Hybris, Forms/Reports, PL/SQL, Android, Agile Scrum, Target Process.

Confidential

Delivery Manager

Responsibilities:

  • Responsible for regional delivery including total implementation process and product in the digital delivery vertical.
  • Managing and administrating the entire vertical and stakeholder’s management.
  • Direct and participate in the full life cycle of a website build including functional specifications, preparing work estimates, scheduling and leading cross-functional teams, QA, and deployment
  • Work within multiple platforms
  • Working on Stakeholders Management activities (Identifying, managing, controlling and performance appraisal process)
  • Mitigate any form of project delivery risks and proactively troubleshoot any form internal and external concerns.
  • Proactively implemented agile, Devops, selenium, advanced PL (presentation layer) & BL (business layer) trainings and configuration set up.
  • Project execution and Successful delivery for Insurance business for TFL, DPS, WESLYON, FNB & Euro life Clients.
  • Handling more than 100 resources across the globe.
  • Involved business meetings with clients for current business as well as upcoming new future business
  • Stake holders’ management for new business acquisition and understand the current requirements.

Environment: C, C++, .NET, JAVA, DB2, ALIS Insurance Product, Agile, Jira, SharePoint, Devops

Confidential

Project Manager/Scrum Master

Responsibilities:

  • Working on BRQ, RFS Systems for Billing.
  • Working on Stakeholders Management activities (Identifying, managing, controlling & performance appraisal)
  • Back Base framework training planning and implementation.
  • Hackathon teams scrum master for business.
  • Worked with product owner team for creating road map and milestone.
  • Involving Risk Management Process and update the risk status.
  • Working on Cost Control, Scheduling the project activities.
  • Worked on Agile & Scrum Methodology.
  • Worked with product team for roadmap creation and milestones.
  • Performance Tuning and Integration.
  • Worked closely with Testing team for performance, functional testing for delivery
  • Project execution and Delivery. Played scrum master role, implemented scrum artefacts and methodology in the project. Overall handled 50+ team members.
  • Involved business meetings with clients for current business as well as upcoming new future business
  • CI and CD Environment

Environment: Back base, JAVA, Spring, Micro Services, SharePoint, Devops, DB2 Agile Scrum, JIRA, Mainframe, Team city, Selenium.

Confidential

Project Manager

Responsibilities:

  • Working on BRQ, RFS Systems for Billing.
  • Working on Stakeholders Management activities (Identifying, managing, controlling and performance appraisal process)
  • Involving Risk Management Process and update the risk status.
  • Working on Cost Control, Scheduling the project activities.
  • Worked on Agile & Scrum Methodology.
  • Worked as a product owner for digital implementation.
  • Involved business meetings with clients for current business as well as upcoming new future business
  • Trained resources on Jira and Agile process.
  • Worked closely with Testing team for performance, functional testing for delivery
  • Project execution and Delivery. Played scrum master role, implemented scrum artefacts and methodology in the project.

Environment: BPM, .NET, Devops, Integration IIB, MQ, DB2 Agile Scrum, JIRA, Microservices

Confidential

Project Manager (Health Care)

Responsibilities:

  • Leading and managing the team for various activities like Requirement analysis, Allocating the task, Review, knowledge transfer & Training had given in CA7 tool for job scheduling.
  • Doing review for code developed as well as the Designing documents, technical specification documents, Requirement analysis documents
  • Making the document for job flow based on different parameters.
  • Involved various phases (SDLC) of the project activities like, Requirement gathering, Designing phase, Development and Testing.
  • Responsibility for project execution and delivery.
  • Updating daily project status to the client directly. Closely worked with QA, testing team for successful bug free products. Prepared and followed the project metrics and followed it for the project delivery.

Environment: Magento, PHP, JSP, HTML, SERVLET, XML, DB2, SQL, SAP, JAVA, J2EE, VB, Oracle Forms/Reports, PL/SQL, JAVA SCRIPT, XML, HTML

Confidential, Austin, TX

Project Lead

Responsibilities:

  • Created the detail design for new development for mass adjustment functions based on the functional design document, for mass adjustment area, for claims applications based on the business logics and functionality with in the period of time. Used the SVN to get the ATG files from the remote host encyclopaedia to my local machine, adding the database for current local new ATG code and adding the related objects for new development.
  • Tested the developed ATG codes based on the ORACLE database. Checked the table really the code is doing the function properly like updating the records based on the condition, deleting the records based on the condition, searching the records and listing based on certain search criteria and reading the requests based on request id. Wrote the SQL queries to fetch the data from ORACLE database for testing the mass adjustment table for the add, delete, update, read and list functions. collected the data from various systems to send to the Mass adjustment used DWH, those data used by oracle and Tandem.
  • Additional Testing method used the UNIX operating system called the ATG Mass Adjustment area related programs, put the break points in the specific program, checked the flow for code changes in the ATG and debugging
  • Used more than sixty test cases tested in ORACLE as well as Tandem databases.

Environment: Mainframe, HTML, ATG Commerce 10.0, GUARDIEN, MQ Series, JAVA, J2EE, ORACLE, XML

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