EXPERIENCE SUMMARY:

• Confidential has 18+ years of IT Project Management experience leading and delivering infrastructure, cloud based security solutions, data center builds, wireless, application and SAP solutions.
• Military training has strengthened his disciplined adherence to PMI/PMBOK best practices combined with impeccable communication and relationship building.
• Confidential takes ownership and accountability while being an effective technical, functional, leader or PMO support.
• He is effective onsite or working remotely with direct report or matrix command structure and communicating highly technical information to both non - technical and technical stakeholders.
• Significant roles leading enterprise level cybersecurity/infrastructure, cross-functional and multiple projects with global impact.
• Adept using a variety of PM tools and methodologies whether on site or remote.
• Prepares project / financial projections and actuals for large-scale projects.
• Confidential has also lead global Zscaler, Active Directory (up to 39,000 users), application/software and cybersecurity rollouts at the enterprise level that include cloud solutions, threat / vulnerability identification and leading remediation strategies.
• Expert level protecting the organization with gathering and validating business requirements to execute solutions, applications, systems, processes, etc. best addressing critical needs. Translates business requirements to functional / operational requirements. Produces high level, polished documentation and analysis for IT infrastructure, application development, implementing best practices and business processes.
• Leads the design, planning, budgeting of Infrastructure, resource planning / deployment, high dependency Wi-Fi and security solutions for wireless enterprise LAN/WANs to include physical infrastructure, VoIP, video, and unified communications projects using all generations of Cisco wireless access points and controllers for enterprise size networks spanning the US, Asia, Europe, Mexico and Canada.

SKILLS INVENTORY:

• PMI / PMBOK Project Management Planning & Governance
• Highly productive in remote roles or on project site
• Manages global implementations and solutions
• Global enterprise SAP, Zscaler and Rapid7 implementations
• Charters, Statements of Work & Project Initiate-Execution Deliverables
• Redundancy Planning & Eliminating Single Points of Failure
• Active Directory, Citrix Solutions and Multifactor Authentication
• Runs Proof of Concept testing, UAT, Test Planning and Lab Simulations
• Budgeting Control, Financial Tracking and Securing Transaction Data
• Leading Kickoff, Status and Triage / War Rooms
• End-user, VoIP & Asset Migrations (up to 5,000+ devices and applications)
• Enterprise Wireless Networks and Site Assessments
• Functional, Operational and Hidden Requirements Gathering
• Communications Plans-Campaigns and Disaster Recovery Planning
• Expert Vendor Management and Resource Deployment
• Running Cutovers and Facility Decommissioning
• Project Process Mapping and Developing KPIs / Metrics
• Resource Readiness, Scheduling and Global Resource Deployment
• GxP, HIPAA, PCI and State-Federal Compliance

INFRASTRUCTURE EXPERIENCE:

• LAN | WAN Infrastructure
• Data Center
• Enterprise Wi - Fi - LANs
• Zscaler Cloud Security
• LAN-WAN Cybersecurity
• Cloud / Virtualization
• PMBOK / PMI
• Waterfall | Agile | Houston
• Iterative Modeling itPLC
• Expert Level MS Office & Project
• SharePoint, Jabber & Yammer
• Clarity / Deloitte Reporting

TRANSERRABLE SKILLS:

Infrastructure: Data Centers Buildouts, LAN / WAN Integration, Automation & Robotics, 2.4 / 5GHz Coexisting Hybrid Wireless, Site Surveys, VoIP and End-user Device / Client Migration

Platforms: Azure, SAP, AWS, Zscaler, Cloud / Virtualization, Citrix, PPAP/APQP, RDP (Remote Desktop Protocols), Windows Server, Linux, E-Commerce, Mac OS and Windows OS

Hardware: Servers (HP, IBM, Dell), wireless access points WAPs (Cisco Aironet series 27XX, 36XX, Meraki cloud service based MR3X), switches (Cisco, Meracki, Brocade, and HP), routers (Cisco 28XX, HP and Brocade), firewalls (Cisco), wireless controllers (Cisco 25XX, 44XX, 55XX, single mode / multimode fiber, copper UTP media, data backup, low & high voltage distribution, Cisco VoIP gateway, Avaya VoIP, ShoreTel VoIP, Polycom / Cisco Telepresence and Load Balancers

Software: Zscaler, Rapid7, Nessuss, Qualys, Tenable, Archer, SharePoint, Clarity, HP Tools, PMC Center, Dreamweaver, McAfee Enterprise, COTS, Adobe Creative Suite, Pondera (fraud, waste and abuse)

Deliverables: Status Reporting, Budgets & Financials, Process Diagraming, Disaster Recovery, Requirements Gathering, Project Plans, Project Charter, Gap Analysis, Burndown Charts, Scope of Work (SOW), Risk Mitigation, Failure Mode Effects Analysis (FMEA), RFP Writing, Change Management, User Stories, Work Breakdown Structure, Critical Path Analysis, Deliverable Reviews and Productivity Metrics, Threat & Vulnerability Scorecards and Metrics

CHRONOLOGICAL SUMMARY OF EXPERIENCE:

Confidential, Mettawa, IL

Sr Global Cybersecurity - Infrastructure Project Manager

Responsibilities:

• Implemented the Zscaler cloud infrastructure security solution for the entire 340+ location global enterprise with unified communications tools for 45,000 users
• Manage all aspects of large, complex, cross-functional, and global IT infrastructure, including monitoring scope, milestones, dependencies, costs, and benefits through lifecycle & GxP compliance.
• Leads Zscaler implementation replacing existing global enterprise proxy solution with a complex, AWS cloud based security solution using a single PAC file and runs Proof of Concept, UAT, user issue resolution, manages lab simulations of user issues and risk remediation.
• Drives service model transition, alignment, global firewall rules/configurations and infrastructure upgrade
• Leads technical teams deploying 800+ IPsec and GRE tunnels to 340+ sites
• Manages implementation of project management methodology and governance tools.
• Develops project budgets and is responsible for performance against financial parameters and monitoring and reporting on projects (CAPEX, OPEX, Accruals, Projections, etc.)
• Drives business value by leveraging business/technology expertise to identify and prioritize solutions, and by collaborating across departments to deliver multiple complex projects with significant business impact.
• Leads teams administering migration to cloud based services, Active Directory rights, and firewall policies.
• Creates project artifacts such as project plans, SMTDs / runbook, GxP qualification documentation, issue tracking, communications strategies, resource planning and time management.
• Leads SPLUNK integration activity, facilitates vendor management and supplier evaluations.
• Identifies risks and issues within the project and escalates appropriately. Devise effective mitigation and escalation strategies for projects to address risks and issues.
• Leads status reporting and regular project and program reviews with PMO leadership, executives and worldwide stakeholders using Clarity, SharePoint and other productivity tools.

Confidential, Mettawa, IL

Global IT Project Manager

Responsibilities:

• Leads carveout of IT infrastructure and implementation of cybersecurity protections for half billion-dollar enterprise supporting the research and development, manufacturing and marketing of products for respiratory diagnostics, ventilation, respiratory consumables and operative care consumables from BD IT infrastructure to establish autonomy for the new enterprise with locations in the Americas, Asia and Europe.
• Leads a global SAP implementation at multiple facilities/site and cut-over to include closing a manufacturing / distribution facility and migrating its infrastructure and operation to other facilities.
• Leads Zscaler teams administering PAC file development, Active Directory and RDP-remote access
• Leads IT security teams configuring IPsec and GRE tunnels, PAC files and decommissioning proxy servers for enhanced security…in AWS environment running Zscaler, Rapid 7, decommissioned Blue Coat
• Lead data center moves / cutover while managing installation of MPLS, MIS and GMIS circuits worldwide
• Leads WAN engineering teams, telephony providers and Wi-Fi operations globally.
• Leads SAP systems, middleware and platform migrations for 10 manufacturing and product distribution facilities worldwide
• Leads installation of IT systems into new administrative, manufacturing, research & development, product distribution and training facilities

Confidential

Enterprise Infrastructure Project Manager

Methodologies: Agile & Waterfall

Responsibilities:

• Deploying new back office / front office LAN infrastructure to 400 locations across continental United States to include, Meracki wireless access points & switches, SAP HANA SAAS, VoIP gateways, NCR servers, building IDF locations, Cat 5e cabling, securing environments with cutovers, leading business process management and security for protecting payment processing for entire enterprise
• Responsible for managing network administrators maintaining Active Directory for franchise and independently owned locations in addition security rollout of Zscaler and Rapid 7 with decommission of Tenable
• Managing multiple engineering, construction and technical teams in multiple cities while facilitating information flow and liaison between marketing, sales, training, accounting and all business units
• Leading multiple projects simultaneously (server, decommissioning legacy Avaya voice telephony to new VoIP (Skype tools on Shortel platform) systems, cabling, Wi-Fi and digital displays)
• Ensured seamless migration of all corp owned and franchise user into new AD structure and managed system administrator / activation engineer establishing AD groups, rights, rule, permissions, etc. for 400 locations
• Building trust through demonstrating accuracy, competency and brokering consensus with clear communication between stakeholders at all levels, business units and franchisees
• Preparing project plans, providing research for device solutions and implementing best practices and process
• Managing all aspects of physical / logical infrastructure, nuances of building Wi-Fi / wireless solutions involving virtualization, hardware, applications, data centers, VoIP,security, guarding live data, etc.
• Maintaining budgets (and metrics), holding resources / vendors accountable, writing Scope of Work docs and preventing scope creep and implementation delays
• Provides project leadership and solutions oriented thinking, maintains balance between executing assigned tasks, monitoring the work of others, conducting meetings and reporting / tracking all activity in a polished and concise manner

Confidential

Senior IT Security Project Manager

Methodologies: Agile, Iterative & Waterfall

Responsibilities:

• Administers secure communications including NDM Secure+ and IBM Secure Proxy.
• Works with data transfer logical designs, x509 certificate generation/signing/renewal, and software installations using Cisco’s telepresence as main interface tool and deployed at 13 sites
• Guides secured VeRA to assets including Citrix server environment, IP addresses, internal security controls, etc. to provide “one-by-one” access to critical operations to include validation of user in active directory
• Validate security, global payment compliance of acquisition including 2,900 servers, 2,500 users and 400 applications (including Skype communications tools) as a part of a major data center relocation
• Member of team setting up IT operations and secure Citrix access for lines of business moves to new locations including all aspects of wireless network integration and redundancy
• Implementation of information security technologies to include token access, tokenization, data security in additional to software guarding against fraud, waste and abuse.
• Member of team developing security solutions for networks and VPNs, application systems, key public infrastructures, and authentication services to ensure the security of the network and confidential data
• Identifies emergent vulnerabilities, active directory policy requirements, evaluates associated risks and threats, and directs network vulnerability scans to identify vulnerabilities and remediation strategies
• Member of teams evaluating new and existing active directory policies, security designs and emerging secure technology including rolling out new VoIP and VoIP gateway technology
• Tracks IP routing, switching, load balancing, firewall, advanced network automation/solutions

Confidential

Project Manager & Infrastructure Systems Architect

Methodologies: Houston & Waterfall

Responsibilities:

• Project management lead with technical guidance and accountable for $70 million project focusing on wireless Cisco infrastructure to include 36XX and MRXX access points, Cisco wireless controllers, POE Cisco access layer switches, Cisco routers and Cisco VoIP gateways
• Lead process improvement planning and mapping for automation / robotics including middleware / COTS modifications and implementations to include securing multinational payments of vendors and distribution centers
• Served as technical lead project manager and trained 12 business analysts for infrastructure requirements gathering, BPM, validation, use of SharePoint, status reporting and deliverables reviews in ERP projects utilizing Cisco telepresence for cross-continental communication at 15 facilities
• Lead on site facilities LAN moves for new manufacturing / distribution facilities to include IDFs. MDFs and racks with preconfigured and tested components in addition to complete rip and replace of VoIP phone systems which included Skype integrated tools
• Collaborates with design team, drives disaster recovery planning, implementation and provides guidance while leading technical teams for enterprise infrastructure, data center, Wi-Fi and cloud based solutions at 400,000 to 1.5 million sq. ft. admin building and production plants across America, Canada and Mexico
• Validates requirements for replacing brick and mortar, PPAP/APQP processes, network infrastructure, virtualization, capacity planning, new redundancy measures for VoIP, VLANs, SSIDs and rebuilding MDF/ IDF locations
• Hybrid Solutions Architect--Systems Analyst--Project Manager building data center, Wi-Fi, VoIP, LAN / WAN infrastructure deploying Cisco 2960, 3850, 4506-08 chassis core and access switches
• Information security compliance, leads cutovers, system migration, decommissioning and contingency planning
• Works independently and collaborates daily with PMO and vendors in strategic planning, design, systems integration and “To-Be” / “As-Is” drawings, verify security and change management
• Reports status to technical and non-technical stakeholders and creates process models
• Develops Scopes of Work, Risk Mitigation Plans, and project plans

Confidential, Atlanta, GA

Technical Project Manager

Methodologies: Waterfall & Agile

Responsibilities:

• Migrated IBM mainframes to Tier lV data center - 255 Windows and 174 Linux servers with Disaster Recovery and Continuity planning for statewide rollout
• Coordinated GxP Qualification, Active Directory administration for 39,000 users for 12 agencies and 154 counties
• Managed construction of system creating an enrollment and eligibility services system for 2.5 million across 154 counties, multiple agencies and systems including GTA, OIT, OIG, Medicaid, DCH, DHS, DECAL, DPH, GAMMIS, Child Support, LiHEAP, PeachCare for Kids, WIC, TANF, DCFS, STARS, COMPASS and SHINES
• Requirements gathering for applications development, user interfaces, and coordinated multiple state agencies establishing active directory playbook and business process management improvement planning
• Coordinates implementation of Wireless LANs at 300 remote sites, Wi-Fi design, VLANs and SSIDs to include all sites with automated processing and hardware
• Monitors UAT (User Acceptance Testing), SIT (System Integration Testing), change management and escalations
• Deliverables & RASCI reviews with management and business owners
• Leads meetings, “war room” sessions, resolves risks, issues, changes, and leads Active Directory administration
• Environment includes Windows & Linux servers, Cisco, HP, SharePoint, PMC (Project Management Center), WebMethods, eDirectory, and McAfee Enterprise VSE Antivirus
• Lead teams for configuration, testing, conversions and granting access to Integrated Eligibility System

Confidential, Northbrook, IL

Project Manager / Sr. Business Analyst

Methodologies: Waterfall & Iterative

Responsibilities:

• Manages multiple projects in structured PMO for mainly Cisco wireless infrastructure projects to include construction of data centers, MDFs and IDFs, fiber backbones, servers, routing, switching, software upgrades, cloud solutions, VoIP systems (Skype communications included)
• Mentored team of 22 Senior Business Analysts for information gathering, solution design and BA training
• Directly managed disaster recovery / continuity planning, vendors, hardware procurement, LAN / WAN design, RFP & technical writing with specialization in large scale enterprise, ERP and Wi-Fi implementations
• Creates business cases, user stories, critical task diagrams and work breakdown structure within WIC and other governmental programs to include GUI, interfaces and web portals at State of Illinois
• Make software (including COTS) recommendations for IT, operational and service documented requirements of business’ financial, IT, operational and support functions
• Identifying lost operational productivity and implementing changes for maximize ROI (return on investment) and lead teams tasked with streamlining payment processing, credit card data security and related compliance
• Surveys business operations and losses from inoperable IT and wireless infrastructure
• Provides Gap Analysis to determine the justification for investment of capital, resource allocation and strategic planning for IT projects, infrastructure modification and decommissioning strategies
• Makes recommendations related to business systems, processes / BPM and best practices to include deploying unified communications
• Performs Document Analysis, Prototype Examination, Reverse Engineering, Focus Groups, Surveys and Requirement Workshops to ascertain functional and Non-Functional Requirements
• Acts as a liaison between product owners, operations, accounting, AP/AR, inventory control, sales & marketing, engineering teams, project managers and end-users
• Lead multiple analysts, lead client service delivery, enforce organizational standards, change management, systems assessment, validation, problem solving, exemplary crisis management with clients while managing subcontractors and engineering staff

Confidential, Chicago, IL

Project Manager / Business Analyst

Methodologies: Waterfall & Agile

Responsibilities:

• Identify hidden functional / non-functional requirements, uncover hidden liabilities and implement solutions
• Drives disaster recovery planning, solutions design and contract negotiations for multiple projects
• Project Manager for robotic automation, Cisco wireless LAN installations of structured cabling, IBM 36XX blade servers, Cisco 2811 routers, backup systems, Barracuda firewall, Cisco wireless configuration, security, Avaya / Cisco VoIP integration and Polycom / Cisco Telepresence videoconferencing at multiple sites
• Analyst guiding software upgrades, infrastructure construction, wireless mapping, data center, video over IP and VoIP operations for congruency with customer / end-user capacity requirements
• Project Manager / Business Analyst for LAN / WAN and data center build outs and responsible for status reports, coordinating meetings and tracking project deliverables and profit / loss
• Business Analyst skilled in investigating requirements, diagramming processes, increasing customer satisfaction, analyzing findings, communicating with a variety of stakeholders, evaluating solutions, make recommendations to maintain / maximize profit with leading scope change / adaptation
• Define SOW, represent clients in negotiations, directed planning-budgeting for 25 building LAN / WAN and determine required equipment, tools and engineering resources, map scheduling

Project Manager

Responsibilities:

• Project Manager for integrated systems and wireless infrastructure builds in multiple sites, MDF-IDF builds providing ongoing status reports, coordinating meetings and tracking project deliverables while maintaining profitability and project budget restrictions
• LAN/ W AN systems integration, migrating legacy Avaya voice telephony Cisco, ShoreTel and Sonus solutions, hardware procurement, and integrating of data-voice-video hybrid networks
• Design and deliver staff training and professional development related to multiple infrastructure projects
• Cost / profit analysis reporting to include personnel, supplies and equipment for multiple implementations
• Adept at needs analysis, conducting customer meetings and documenting process