SUMMARY

• Provide expertise in Quality Delivery of system increments in an Agile and cost - effective manner for highly competitive customer base.
• Played pivotal role in digital transformation of IT teams helping accelerate product delivery. Create and implement best practices.
• Guide and coach highly productive cross functional teams.
• Master new technologies quickly and guide successful teams through effective communication.
• Prioritize tasks and resolve issues to meet business needs.

TECHNICAL SKILLS

Languages: SQL, Java, Java Script, HTML, CSS, Visual Basic

Microsoft Office: PowerPoint, Excel, Access, MS Project, Word, Visio

RDBMS: Oracle, SQL Server, MS Access

Tools: HP ALM (Application Lifecycle Management), Jira, Rally, Tableau, Bitbucket, Confluence

Methodologies: Waterfall, Agile Delivery, Hybrid delivery, Kanban

Other Technologies: SoapUI, Scalyr, Splunk, TestNG, Git, GitHub, Jenkins

Languages: SQL, Java, Java Script, HTML, CSS, Visual Basic

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

IT Program Manager

Responsibilities:

• Responsible for managing the Digital Release and QE teams
• Weekly release planning and execution for BJs.com changes
• Successfully planned and executed over 100+ production deployments per year
• Collaborate with Digital, IT and vendor teams for project cutover and implementation
• Coordinate release schedules and resolve dependencies with other teams
• Own the change control and release management process for digital team
• Present the Digital changes to weekly CAB review and approval
• Plan and support any expedited and emergency change deployments to production
• Ensure all changes are properly documented
• Perform deployment dry run for Epic releases
• Ensure all the open bugs are addressed prior to production deployments
• Service onboarding to the SRE teams on weekly and Epic deployments
• Ensure release compliance and support for PCI audits
• Holiday readiness planning and support
• Stakeholder communication - Daily reports and deployment communications
• Manage QE planning and execution
• Collaborate with the digital POD owners and ensure no slippage on milestones
• Resource onboarding and training

Tools: and Technology - WebSphere Commerce Suite (WCS), Order Management System (OMS)

Confidential

Agile Project Manager

Responsibilities:

• Onboard the team for new assignment and establish policies and procedures
• Collaborate with business and product management teams in building product roadmap
• Organize and facilitate Sprint planning, daily standups, sprint reviews, retrospectives and other scrum related meetings
• Track and communicate sprint/release progress via information radiators and team metrics
• Coordinate sprint schedules and resolve dependencies with other teams
• Lead scrum teams in self organization
• Remove impediments in timely manner for enhanced value delivery
• Communicate sprint status with the program managers, executive leadership and other stakeholders
• Educate the teams on scrum framework and tailor to the organization as needed
• Ensure team’s adherence to working agreements
• Service onboarding to support teams
• Coordinate with different vendor teams for planning and execution

Confidential, Atlanta, GA

Project Manager/Scrum Master

Responsibilities:

• Enhance on-demand delivery by promoting automation over manual execution through continuous delivery.
• Mentor new Scrum teams on the process, tools, methodologies and help transition.
• Organize Agile Ceremonies and ensure the team’s adherence to Agile practices.
• Shorten time to value through continuous improvement.
• Coordinate Product Backlog refinement and help maintain sized and prioritized backlog prior to sprint planning.
• Facilitate the sprint planning and ensure team’s commitment to sprint goals.
• Conduct daily standups, remove impediments in timely manner for enhanced value delivery.
• Collaborate with stakeholders and Scrum team members on the Sprint review, collect feedback and input to be incorporated for future planning.
• Enable the team for continuous improvement by emphasizing on the decisions per the sprint retrospective.
• Enhance the business value by improving team’s predictability through continuous learning.
• Coach and guide the team members in Conflict resolution and preserve collaborative working environment.
• Guide and motivate the team by promoting autonomy within the organizational boundaries.
• Improve the built-in product quality though continuous integration and incremental delivery.
• Coordinate the planning with release management and other Scrum teams in resolving dependencies for seamless execution.
• Coordinate and manage the work between distributed teams with Onsite, offshore delivery model.
• Provide leadership and support to the software development post-implementation/deployment phase
• Help and guide the project teams adhere to CI/CD frame work process.

Confidential, Atlanta, GA

Delivery Lead

Responsibilities:

• Provide support for a given project or program in leadership capacity.
• Shorten time to value through continuous improvement.
• Drive automation for Key business scenarios and deliver business critical projects on time with quality.
• Manage contract resources on allocated projects.
• Assign project level tasks to workstream leads.
• Partner with managed service resources to ensure successful project delivery.
• Ensure that both entry criteria and exit criteria conditions are met for Test.
• Partner with Business and technical teams on the detailed design.
• Identify the risks and provide mitigation strategy for each of the risks identified.
• Develop Test Strategy for the entire project/program.
• Serve as an escalation point for all testing issues.
• Provide direction and coaching on project specific tasks.
• Develop high level test schedule.
• Review Concept Initiation and Project Assessments
• Provide staffing and budget needs.
• Coordinate and prioritize test plan and test case reviews.
• Schedule daily status calls and drive the defect resolution.
• Helped onboard the application automation through CI/CT frame work.
• Coordinate the work between domain DevOps and E2E integration teams for flawless execution.
• Promote Automation over Manual execution.
• Ensure comprehensive test coverage for Web, Desktop and Mobile applications.
• Responsible for ensuring the comprehensive test coverage for any given project/program.
• Deliver testing status updates for project reviews and steering meetings.
• Provide daily status reports accounting for the overall test effort for the project/program.
• Work with business and project stakeholders for defect prioritization.
• Review execution progress on a daily basis and address challenges.
• Responsible for ensuring the test closure activities before any deployment.
• Coordinate and support production deployment testing.
• Identify areas for improvement through analysis, experience and use of metrics.

Confidential, Atlanta, GA

Quality Assurance Lead

Responsibilities:

• Lead and coach QA teams in Retail, Care, Web and Mobile applications through project testing lifecycles, including testing, go-live and post-implementation support.
• Identify and test key business process scenarios for all impacted business area along with managing defects by analyzing root causes and initiating resolution processes.
• Understand and adhere to test planning and execution guidelines, processes and standards against defined Key Performance Indicators (KPIs).
• Create and review functional test cases utilizing Business Process Testing (BPT) methodology in HP Quality Center.
• Perform quantitative analysis; plan, coordinate and implement QA methodology; analyze business requirements; and create traceability matrices to map test cases in HP Quality Center.
• Leverage test automation using automated tools such as Quick Test professional and HP Quality Center for test execution and defect tracking.

Confidential - Overland Park, KS

UAT Support Lead

Responsibilities:

• Work with Customer UAT teams on a daily basis for issue triage and defect resolution for applications supported by Amdocs.
• Consolidate test environments and ensure interface connectivity by performing environment shakeout, work with an Onsite/Offshore testing model, provide training, and create knowledge transfer documentation.
• Initial troubleshooting and classification of defects reported by customer teams and route them to appropriate channels for code fixes.
• Provide temporary fixes for reference data related issues by running SQL scripts in local test environments.

Confidential - Richardson, TX

QA Consultant

Responsibilities:

• Developing Test plans, Executing Test scripts and Reporting and tracking Bugs
• Determine test approaches for various testing strategies like Functional, System, Regression, UI, UAT, Usability testing.
• Conducting data Driven tests in WinRunner by parameterization, worked with the data table, modified the scripts for data-driven testing.
• Analyzing and importing test data from spreadsheets into Test Director using Excel. Setting up and maintaining the administration portion of Test Director to manage the project.
• Performing functional, load, Integration, regression testing and viewing, analyzing results and defect tracking, defect reporting and documentation.