SUMMARY

• Over 10 years of IT experience as a Scrum Master, Project Manager, Business System Analyst and Quality Analyst in various modules with solid understanding of Business Requirements Gathering, Translating Requirements into Specifications, Eliciting teh documents, Business Process Flows, Development, Production, Post Production Support, and Maintenance.
• Responsible for managing, brainstorming, documenting, grooming and maintaining a product backlog and ensuring teh product requirements are developed, tested and shipped in increments throughout teh Agile project life cycle.
• Offered teh ability to help build a team for teh project, partner with stakeholders to understand business needs, translate them into design, and drive implementation from start through launch.
• Strong understanding of project life cycle and SDLC methodologies including Waterfall, Agile/Scrum
• Facilitated Joint Application Development (JAD) sessions with IT Groups and Project team members.
• Multiple years of experience facilitating sprint - planning meetings, daily stand up meetings, sprint review, Refinement and sprint retrospective meetings acting as a servant-leader for teh scrum teams.
• Strongly serving and supporting teh Product Owner and Development Team in their quest to do everything possible to achieve team success.
• Proficient in coaching, mentoring and training onshore and offshore teams on Agile/Scrum best practices.
• Managed to implement Agile Scrum Framework from Waterfall and make teams understand how dat can help In Return on Investment.
• Supporting and educating teh Product Owner, especially with respect to grooming and maintaining teh product backlog and Prioritization of teh User Stories.
• Creating User Stories and Acceptance Criteria of elicited requirements and perform teh requirements walk through with business users for review and approval.
• Helping teh business users to prioritize and organize teh functional requirements in "Must-to-has" and "Nice-to-has" features.
• Conversant with creation and management of Agile reporting artifacts like Release/ Product Burn Down Charts, Sprint Burn down charts and Velocity.
• Multiple years of experience working with Business Analyst to plan and ensure product backlog is prioritized, pre-refined, and TEMPhas sufficient detail, so dat it is ready to be worked on by teh team to avoid any downtime, ambiguity or rework
• Expertise in use of Agile Management tools such as, JIRA/Confluence and MS Project.
• Highly results oriented and self-motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities.
• Fluent in English, Spanish, Hindi, Urdu, Telugu and working noledge of Arabic.

TECHNICAL SKILLS

Business Skills: Business Process Analysis, Requirement Gathering, Use Case Model, JAD/JRP Sessions, Gap analysis & Impact Analysis, User Stories, Scrum ceremonies

Methodology: SAFe, Scrum, Kanban and Waterfall

Operating Systems: Windows 7, Windows 8, and Windows 10

Browsers: Internet Explorer 10 and 11. Microsoft Edge, Google Chrome, Safari and Firefox

Management Tools: Jira, Version one, Rally, Confluence, Miro, Fun Retro, Planning Poker, MTM, TFS, Azure DevOps

PROFESSIONAL EXPERIENCE

Confidential, Chicago - IL

Scrum Master/Project Manager

Responsibilities:

• As a Scrum Master was responsible for leading couple teams.
• Facilitated daily scrum sessions and was responsible for removing impediments of teams’ pursuit of its sprint goals, managing scope and making sure teh team remains in rhythm.
• Gather requirements by conducting meetings and brainstorming sessions with end users and SME and document them in TFS.
• Shall ensure dat teh stakeholders and project community are kept informed of teh project’s status and progress.
• Enable teh Scrum teams to perform at teh highest level by instilling Scrum values, coaching teh team, removing impediments, and protecting teh team from disruption.
• Ensured schedules are developed and updated regularly. Was also responsible for escalation of issues and preparation of change requests as needed, identification and management of project risks along with teh timely and accurate communication with scrum team members.
• Worked on bug tracking using Jira.
• Analyze technical and functional requirements of all assigned projects.
• Work within a structured SDLC process of managing software maintenance and development.
• Lead multiple projects and provide Technical Customer support role on a rotating schedule for International customers.
• Assisted in Creating test plans for QA team and work with QA and Customers during customer acceptance processes
• Provided research data, advice, and guidance on multiple systems to senior level management and end user.
• Analyzed business methods from different departments to help guide teh business in teh right direction, while supporting teh customer.
• Managed teh Product Backlog and Sprint Backlog to keep teh track of Project.
• Experience in testing static and dynamic pages.
• Conducted UAT with teh end user and assisted teh Quality analyst in system testing.
• Facilitated teh QA team with test plans preparation and test cases.
• Expertise in Bug Triage concept and Defect resolution technique.

Confidential

Scrum Master

Responsibilities:

• Responsibilities include leading couple teams as a scrum master.
• Facilitate daily scrum sessions and was responsible for removing impediments for teh team’s pursuit of its sprint goals, managing scope and making sure teh team remains in rhythm.
• Gather requirements by conducting meetings and brainstorming sessions with end users and SME and document them in TFS.
• Shall ensure dat teh stakeholders and project community are kept informed of teh project’s status and progress.
• Enable teh Scrum teams to perform at teh highest level by instilling Scrum values, coaching teh team, removing impediments, and protecting teh team from disruption.
• Ensured dat schedules are developed and updated regularly. Was also responsible for escalation of issues and preparation of change requests as needed, identification and management of project risks along with teh timely and accurate communication with scrum team members.
• Worked on bug tracking using Jira.
• Analyze technical and functional requirements of all assigned projects.
• Work within a structured SDLC process of managing software maintenance and development.
• Lead multiple projects and provide Technical Customer support role on a rotating schedule for International customers.
• Assisted in Creating test plans for QA team and work with QA and Customers during customer acceptance processes.
• Provided research data, advice, and guidance on multiple systems to senior level management and end user.
• Analyzed business methods from different departments to help guide teh business in teh right direction, while supporting teh customer.

Confidential

Scrum Master

Responsibilities:

• Worked with product owner to prioritize and groom user Stories in teh Product Backlog in preparation of teh sprint planning.
• Coached scrum teams on how to scale agile to enterprise level; team to program and portfolio levels using Scaled Agile Framework.
• Worked with development team to decompose teh User Stories into tasks and assign hours to teh tasks.
• Facilitated sprint planning, daily scrums, sprint reviews, retrospectives, and backlog refinements for 2-week sprint cycles emphasizing on continual improvement.
• Ensures teh team is practicing teh core agile principles of self-direction, collaboration, business prioritization, team accountability, and transparency, toward teh consistent delivery of working product.
• Facilitated weekly backlog grooming sessions with teh team, ensuring work items are estimated and 'ready-for-work' per teh product owner’s priorities.
• Removed impediments and protected team members from interruptions and distractions to maximize productivity.
• Worked closely with Product Owner in backlog management and continuous delivery of features to ensure dat development team efforts on sprint backlogs are of maximum value to stakeholders.
• Leveraged Burn-down and team velocity charts to improve backlog estimates and product plans resulted in improved estimations.
• Applied creative techniques in scrum ceremonies to coach development teams transitioning to scrum in understanding and practicing agility resulted in increased team performance and overall product quality.
• Maintained Project documentation and reported project progress to management weekly through status reports.
• Ensure teh development teams are practicing teh Agile principles.
• Provided internal and external communications to improve transparency.
• Participated proactively in developing and maintaining team standards, tools, and best practices.
• Empowered teh team to self-organize and self-manage.
• Successfully migrated projects from Waterfall to Scrum.
• Tracked & report on milestones, identified risk/issues & dependencies, facilitated communication among team members.
• Monitored teh project progress and radiated teh information to stake holders.
• Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.

Confidential, Lake Forest, IL

Project Manager

Responsibilities:

• Flawlessly managed projects budgeted between $1-2M and supported either health care reform, corporate financial business needs, or health plans and workers' compensation provider requirements.
• Successfully executed program management role to install and test 50+ applications on several new servers.
• Led complex projects requiring new and/or modified: applications, data warehouse, system interfaces, reports, backend database changes, queries, scheduled job runs, and security and user access.
• Successfully led large-scale program and project management efforts within a matrix environment forming cross functional project teams of 20-60 employee, contractor, and vendor team members with roles such as: sponsor, business partner, application manager, project manager, software architect, data architect, software developer, technical business analyst, quality assurance tester, uat tester, infrastructure engineer, risk management, security specialist, and production support.
• Led all phases of projects from initiation through closure while keeping teh project within approved budget and schedule, and ensure projects are completed according to approved plan.
• Maintained project financial and project profitability, to include resource scheduling, revenue forecasting per project, billing reconciliations, expense report and time approval for project work.
• Monitored project deliverables and progress through continuous communication with project members.

Confidential

Project Manager

Responsibilities:

• Plan teh project, including scope, schedule, cost, safety, and quality aspect of teh project using MS Project
• Ensures detailed schedules has been developed for teh project and communicated to teh team.
• Ensures significant project milestones are identified, achieved and communicated to stakeholders
• Work with business partners and business analysts to review coverage of proposed business needs
• Review, analyze, and control proposed changes to teh project plan or cost estimate scenarios, designed new process flows from teh requirements gatheird to create use case diagrams and Use case documents.
• Delivered a variety of project items, some of which include: project control book, project plans, phase gate documentation, issues/risks logs, schedules, budget and financial reports, deployment documentation and communication packages, meeting agendas and minutes, and production deployment remedy tickets.
• Kept appropriate people informed of project progress, complete weekly Project Status Reports, Bi-Weekly dashboard reports, participate in weekly PM meetings and communicate appropriately with Executives.
• Full-range project delivery from design to completion with desired profitability.

Confidential, Columbus - Ohio

Project Manager

Responsibilities:

• Lead teh agile projects from product backlog creation, planning and release deployment
• Deliver projects on ecommerce and Java/Spring platforms
• Manage release plans, iteration (sprint) plans, budgets and forecasts
• Host daily scrum meeting and resource utilization throughout teh scrum team
• Guide and coach teh team on Agile framework discipline
• Partner with product owners and user experience architects to ensure dat we are developing teh best solutions for our customers
• Utilized Jira tool to manage backlogs, sprint task boards, burn-down charts, release plans, and resource capacity plans.
• Manage risks, identify issues and mitigation activities
• Leads Agile best practices adoption including executing sprint retrospectives
• Monitors, reviews and maintains teh sprint backlogs and project backlogs in coordination with project stakeholders
• Facilitate planning poker sessions for user story estimation
• Ensure timely and accurate communication and distribution of project information
• Generate project reports - velocity, committed versus complete, risks, issues, and burn down charts
• Effectively directed both teh internal and external resources to achieve business solutions within project guidelines
• Transformation from Project management activities like status monthly review report, Utilization tracker, WIP timesheet to Agile Scrum methods of working ways like usage of JIRA tool.