Director/manager, It & Consulting Resume
Juno Beach, FL
TECHNICAL SKILLS:
SKILLS: Project Management, Data Warehouse, Cloud, DevOps, Web, Mobile, SAAS. CMS, DNN, Sitecore, American Eagle, Drupal, GenWi, Apigee, OAuth, Microservices, FHIR/SOAP/REST APIs, SOX, HIPAA, 510K, SCRUM, MphRx, Datamotion, Team of Care, JIRA, Basecamp, MS Project, SmartSheet, Visio, SharePoint, .Net, C#, UI/UX, Wire Frames, BPM, SQL, Data Modeling, Data Administration, Outsourcing, Off Shore resource management, Business Process Re - engineering, Predictive Dialing, IVR, Repository, SaaS, CRM, QA, System Conversion, SDI, HL7, UCC7, EHR/EMR, Epic, Cerner, WebChart, Medicare, Claims, HIX, ICD10, CPT, PYXIS, MedHost, i-Stat, Cypress, Quicken, Install Shield, ERwin. Business Objects, Crystal Reports, Microsoft Office Suite, Remedy, FDR, MOBIUS, COMPASS, VSS, COBOL, SAP, Oracle, MS Dynamics, CRM, ERP, Supply Chain, ACH, Credit Card processing, Excel, Word, PowerPoint, Google Analytics, Multi Factor Authentication, SSO, Active Directory, Github, ArcGIS
METHODOLOGIES: PMP, SDLC, Waterfall, Agile, SCRUM, RAD, SEI/CMM, Six Sigma
WORK EXPERIENCE:
Director/Manager, IT & Consulting
Confidential, Juno Beach, FL
Responsibilities:
- Managing Confidential IT functions for a CPT Coding module.
- This integrates with 3rd party EHR/EMR products.
- Responsibilities include managing the budget, planning, technical architecture, new requirements, development, UX/UI, APIs, QA, implementation, maintenance, support, risk management, and help desk.
- The architecture includes ASP.Net Web, SAAS, HIPAA, Java, and 3rd party EHR/EMR integration using on and off shore matrixed teams.
- Managing the Confidential Consulting division which includes SOWs, RFPs, teams, contracts and 3rd Party management for these projects:
IT Program/Product Manager
Confidential, Bristol, PA
Responsibilities:
- Established and managing the strategy, milestones, stakeholders, initiation, requirements, Mobile, DevOps, EngOps, UX/UI, personas, data mapping, technical architecture, software development, QA, implementation and maintenance.
- The technical architecture includes .Net Core, SAAS, ASP.Net, MVC Technology, Azure Cloud, Elasticsearch, Github, Microservices, REST/SOAP APIs, Active Directory, SSO, Multi Factor Authentication, 2FA, encryption, SQL Server, SQL server Profiler, and Microsoft Server backup process.
- This is a matrixed on and off shore project team. Planning CRM and ERP.
IT Program/Product Manager
Confidential, Weston, CT
Responsibilities:
- Managing all aspects of a mobile tablet AZURE cloud development for a Hearing Test product.
- This includes project initiation, requirements, UX/UI, personas, Agile, technical architecture, software development, SAAS, GitHub, Azure, DevOps, APIs, Microservices Active Directory, Data Warehouse, integration, Billing, ACH, QA, 510K documentation and FDA certification.
- Technical architecture includes, data warehouse, Bluetooth, ASP.Net, Credit Card, SSO, Multi Factor Authentication, SSL, Adobe, Bluetooth, HIX, EHR/EMR interfacing, and third - party integration.
- Managing on and offshore matrixed resources.
- Planning multi-language support for Spanish and Mandarin using matrixed teams to build the infrastructure and proof of concept.
Program/Product Manager
Confidential, Hackensack, NJ
Responsibilities:
- Managed a multi-function mobile application using Agile. Functionality included EPIC Appointment Booking, EPIC Medical Test Results, share EPIC medical record, Doctor Search, Telemedicine, and Wayfinding.
- The architecture utilized FHIR common service layer, OAuth, GIS, Microservices, APIs, Web Services, Google Analytics, GitHub, and Cache DB for the iOS and Android environments. Managed 3rd party integrations which included EPIC, Apigee, Remedy, MphRx, Datamotion, Wayfinding, Provider Data Warehouse, and Symptom Checker. Jira, Word, and Excel was used for project management. Managed Offshore resources, QA, Store submissions, and maintenance.
- Managed mobile app upgrades for iOS from Objective C to Swift and for Android from Java to Kotlin.
- Conducted initial discussions for multi-language support for iOS and Android mobile applications.
- Managed migrating the hospital’s web site from the American Eagle CMS platform to Drupal and GenWi using ASP.Net.
Product Owner
Confidential, West Palm Beach, FL
Responsibilities:
- Managed multiple concurrent Sitecore, DNN, CommVault data migration, and ASP.Net Web development projects.
- Tasks included managing all phases of an Agile project life cycle.
- Responsible for project planning, Risk, requirements including UI/UX, development, QA, and implementation.
- Using TFS for project implementations.
Sr Project Manager
Confidential, FT Lauderdale, FL
Responsibilities:
- Managed the Confidential IT User Compliance project to mitigate Confidential deficiencies and Separation of Duties.
- The scope of the project addressed major system access and business processes at the company.
- Designed and managed projects to address systems and processes deficiencies across the enterprise.
- Managed stakeholders, forecasting, status reporting, and planning.
IT Design Consultant
Confidential, Lake Worth, FL
Responsibilities:
- Provided design for a Psychology and Addiction Services Telehealth platform for Millennium and unaffiliated Rehab facility patients.
- The design included physician registration, appointment scheduling/initiation/documentation, HIPAA, security, EMR interfacing, Billing, and Reporting, and technical architecture.
Sr Project Manager
Confidential, Boca Raton, FL
Responsibilities:
- Senior Finance Project Manager for supply chain warehouse consolidations from SAP to Oracle at Confidential .
- Created project plans, conducted team meetings, managed issues and documented processes such as the cross-company inventory transfer rules.
- Facilitated cross department processes for ERP store inventory conversion work streams and regional warehouse consolidations.
Project Manager
Confidential, Springfield, MA
Responsibilities:
- Managed the Tax Remittance and Reporting function during the sale and acquisition of the Pension business from the Hartford Insurance Group to Confidential .
- The project planning was for a 2-phased data conversion and implementation using offshore matrixed resources for ETL and MFT functions, integrate, and interfacing new business processes and applications using Agile.
- Managed IT functions for a Chiropractic office which included an Eclipse EMR conversion, Medicare and Medicaid provider setup, insurance interfacing and billing, network management, ASP.Net Website development, office IT support and staff training.
Global Program/Project Manager
Confidential, Round Rock, TX
Responsibilities:
- Managed multi-million-dollar government, insurance, healthcare, and global projects using Waterfall and Agile methodologies.
- Work directly with senior management, directors, technical, and matrixed support staff to proactively identify and resolve business problems.
Project Manager
Confidential, Dallas, TX
Responsibilities:
- Managed more than 100 Patient Data Reporting projects for Confidential which included, claims, status reports, Cerner, and project metrics.
- Projects spanned all phases of the SDLC and was responsible for key project milestones and critical path deliveries.
Program/Project Manager
Confidential, Orlando, FL
Responsibilities:
- Managed the Confidential project which physically split the global company into a public and private company. The project separated servers, users, ERP, CRM, applications, and data. The program included identity management, server, user, financial, workstations, interfaces, Networks, internet, Wi-Fi, Servers, Storage, Databases and data separation. This was a multi phased coordinated Agile program which required syncing server and user migration without interrupting business functions.
- Managed stakeholders, planning and status reporting. Developed the infostructure plan for Office 365.
Program Manager
Confidential
Responsibilities:
- Managed Dell DCCA cloud matrixed computing projects (SaaS).
- This established a PACS radiology cloud for hospitals in the Confidential .
- Managed requirements, hardware procurement, development, QA, implementation, and data loading.
Program/Project Manager
Confidential, Washington, DC
Responsibilities:
- Managed a Data Warehouse project for Confidential using Agile.
- This was a matrixed project that added a new PINNACLE Registry into the enterprise data warehouse (EDW), create a registry wide patient identifier to allow linking of patient records/claims across registries and create a data mart optimized to support reporting, analysis, and data exports.
Matrix Project Manager
Confidential, Columbia, MD
Responsibilities:
- Managed all aspects of the Re-IP effort of Confidential ’s Hospital which included planning, design, scheduling, and execution.
- Managed vendor implementation of Confidential .
- This is a new Multi-Site Confidential QS Legacy Archive Project to share pathology studies across Medstar hospitals using Agile.
Project Manager
Confidential, Dallas, TX
Responsibilities:
- Managed the Order Add-on design and implement of a major MedHost release/upgrade with a matrixed project team.
- This included MedHost requirements definition, regression testing, and training for a new major Medhost release.
- Managed IT setup functions for a new Emergency Room wing including wiring, internet, public and Private wifi networks.
- Managed the Webchart EHR upgrade which included vendor database schema changes, new user functionality, training, and implementation. This included defining the technical architecture, configuration and integration with all interfaced hospital systems: Claims, Cerner Lab, PBAR, Medhost, WebChart, i-Stat, EasyID, Cypress, PACS, HCS, GE Centricity, DMS, PowerScribe, Precyse, HL7, HIE, Case Management, SDI, Nuance, EDI, ABG, VST, Ascend, PYXIS, RALS, Pandora, and Pharmacy. Used Agile. Supported maintenance and new version upgrade projects.
- Managed the upgrade of the Cerner lab and new interfaces with the Pathology.
IT Manager
Confidential, Trumbull, CT
Responsibilities:
- Managed all phases of annual CPT Coding software changes integrated into 3rd party EMR/EHR software products.
- Includes 3rd party integration, strategic planning, staffing, training, enhancements, requirements definition, development, QA, implementation, documentation, training, risk management, architecture, SAAS, Web, HIPAA, and customer support.
- Managed Offshore resources.
- Used Agile Methodology.
- Managed merger programs for 2 corporate divisions in a central PMO for ERP, CRM, Microsoft Dynamics, Asset Management, and GIS projects.
- Responsibilities included creating plans for multiple projects which included project definition, task planning, development, configuration management, issue resolution, and status reporting. One project was a .Net GIS project which marked utilities on dig sites.
IT Manager
Confidential, Trumbull, CT
Responsibilities:
- Managed all phases of annual CPT Coding software module changes which is integrated into 3rd party EMR/EHR software products.
- Responsible for 3rd party client management, strategic planning, staffing, training, enhancements, requirements definition, development, QA, implementation, SAAS, end-user documentation, risk management, architecture, Web, HIPAA, and customer support.
- Managed multiple programs including a two million dollar Billing and ERP System replacement and the IVR Predictive Dialing Telephony project. Responsibilities included forecasting, planning, scope, requirements, SCRUM, .Net, stakeholders, architecture, design, development, testing, implementation, maintenance, SOX, and HIPAA. Supported the Owens & Minor acquisition.
- Established a corporate QA and Configuration function using SharePoint, the Mercury tool suite, and manual processes.
IT Manager, Consulting
Confidential, Trumbull, CT
Responsibilities:
- Managed budgets, stakeholders, forecasting, infrastructure, planning, business requirements, development, QA, implementation, risk management, maintenance, Third-Party Integration, Support, Internet, Hand-held development, Change Management, and Consulting.
- Managed all phases of the annual CPT Coding software changes for 3rd party EMR/EHR software integration. Includes, management, strategic planning, enhancements, 3rd party interface layouts, requirements definition, development, QA, implementation, documentation, staffing, training, risk management, architecture, Web, HIPAA, and customer support.
- Was responsible for matrixed remote teams and directly participated in a hardware/software inventory and upgrade to new corporate standards for the Chase Home Finance Target project. This included Servers and Telecommunications.