SUMMARY:

Current experience includes over 10 years in Project and Program Management including responsibility to manage implementations of Confidential Unemployment Insurance, Peoplesoft and Confidential software for Confidential. Project/Project management roles address all aspects of project management including scope management, project plans and artifacts, time, cost, human resources, quality, communications, risk, procurement, change management and integration.Included with Senior Project Manager role for Confidential Unemployment Benefits and Tax Modernization are tasks related to business process improvements and training using Instructional Design protocols. This work required the ability to work in a fast - paced environment and to bring the project in on time and budget. Prior to that, functioned as PM/BA for Master Data Management implementation as part of a major modernization effort for the Confidential driver’s license and vehicle registration applications, using Teradata. Methodologies used: PMI/PMBOK, Agile, SCRUM. Other significant experience includes research and consulting/contactor assignments with Confidential 500 companies, healthcare, hospitality, and federal government. Have served over eight agencies within Confidential plus states of Florida and Wisconsin.

SKILLS:

Key Words: Project Management, Program Management, Business Analysis, Portfolio Management, PMO, Project Leadership, Business Analysis, Business Process Reengineering, Agile, SCRUM, SAP, Oracle11i, PeopleSoft, BPR, Business Intelligence, Data Warehousing, Data Modeling, Master Data Management, Enterprise Content Management, Data Governance, Modernization, RFQ, IV&V, SOW, law enforcement, Department of Homeland Security, Organizational Change, UI, SDLC, (Unemployment Insurance) Tax and Benefits Modernization, USDA, School Nutrition, Data Analytics, Teradata, PrimeroEdge, Cybersoft, qualitative and quantitative research, virtual, remote, onsite.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Project Manager

Responsibilities:

• Managing external vendor, PrimeroEdge/Cybersoft, selected via RFP along with internal stakeholders and SMEs.
• Managing to Statement of Work (SOW) is key.
• Project covers all project management functions and managing business analysts assigned to the project from vendor.
• Project management deliverables include scheduling and planning for vendor phases and tasks, resource planning and allocation, and budget planning and monitoring.
• Working with leadership to streamline business processes.
• Basis for business functionality and business rules is Confidential and am responsible to ensure that new system aligns fully with Confidential policies, procedures and model functional requirements, including procurement.
• This job requires an agile response to changing customer needs, especially with Covid-19, as well as attention to federal and state policies/guidelines.
• Significant data analytics are provided to support leadership decision making.
• Meeting with and reporting to senior leadership at the state level as well as at the school district level is an essential part of this project.
• Apply all PMP project management protocols in an Agile environment, including project documents and artifacts, use of MS Project for project planning and scheduling, leading project team meetings and Scrum sprints.

Confidential

Project/Program Manager and Business Analyst

Responsibilities:

• Lead Project Manager with a team of 8 to ensure successful implementation of UI Benefits Tax Modernization and related projects.
• This project involved all aspects of project manage. Also serving as data integration and conversion lead for UI Benefits.
• In addition, provided project management for PeopleSoft Deployment.
• Both projects, UI Benefits and PeopleSoft HR, included, in addition to implementation tasks, the following
• Related organizational change management
• Organizational Development
• Training and Development
• Business processes reengineering/improvement
• PeopleSoft customization requirements gathering for Confidential
• Research Design - Unemployment data and statistics for Confidential

Confidential

Project/Program Manager and Business Analyst; Master Data Management Project Manager

Responsibilities:

• All functions related to enterprise database, MDM design/planning and software development
• Write/oversee: Project Management Plan, Communication Plan, Risk Plan, Resource Plan,
• Develop/oversee Project Schedules (MS Project)
• Oversee connection of Driver’s License modernization to Federal software and database to ensure that there were no lost passports reported on the applicant
• Provide all PM Status/Risk reporting and conduct weekly project status meetings
• Write Master Data Management and Data Governance Plan
• Write RFP and function as project manager for MDM services/systems
• Write RFP and function as project manager for IV&V
• Function as Scrum Master - Sprint Planning
• Conduct JAD/Business Unit business process decomposition and data flow sessions/related documentation
• Contribute to business process reengineering
• Develop/write applications business rules based on Florida statutory requirements; use documentation tool: Blueprint
• Function as Scrum Master for Agile projects: Interpol and Department of Homeland Security interface application; the State of FL is first state in the union to check Interpol and Homeland Security databases for lost or stolen passports with application for original or renewal driver’s license

Confidential

Remote Program Manager

Responsibilities:

• Project Manager over four technology infrastructure projects for State of Wisconsin, Children and Family Services Agency.
• Responsible for all PM phases and tasks.
• Used MS project and PMBOK protocols to write charters and plans as well as manage budget and timelines.

Environment: Microsoft Office, MS Project, Visio, Outlook, Access, PowerPoint, Excel, Word, PPM, SharePoint, CISCO, VMware, MS Project Server 2007.

Confidential

Project Manager/BA

Responsibilities:

• Served as certified Project Manager and business analyst for the Confidential for major project involving Confidential Services for Confidential .
• The effort includes producing an RFP, vendor selection, contract negotiations, and general oversight for a data warehouse system.
• Designed, developed and implemented a comprehensive data warehouse to be used to provide all reporting requirements for the Confidential Disabilities and Addictive Diseases division of the State. From the RPF, “… a unified database is required so that service data can be viewed and analyzed along financial data, outcome data, fund source data, serious incident data, etc. In short, effective planning, oversight and reporting require central and regional office staff to have full investigative power against all enterprise data.” As PM for this project, also provided team leadership and use all methodology tools and templates to track resources. Participated in data modeling to provide requirements and evaluated business intelligence tools. As PM, also interfaced with external clients and team members. Excellent communication and leadership skills.
• Project was administered under the Confidential EPMO (Enterprise Project Management Office) which also had oversight for the quality assurance and Independent Verification & Validation (IV&V) functions for all State projects. Partnered with the consulting firm North Highland to document and employ QA and IV&V protocols.

Environment: Microsoft Office, MS Project, SQL, Visio, Outlook, Access, PowerPoint, Excel, Word, S-Designer, UML, Rational, SharePoint

Confidential

Project Manager

Responsibilities:

• Headed up project to establish a Project Management Office (PMO) for the Board of Regents.
• Served as project manager on Vista project to expand e-learning infrastructure for the GA university system.
• Both roles require use of all PMI methodology as well as training skills.
• Two additional projects involve building infrastructure for PMO: proof of concept and implementation of @Task (Portfolio Manager) and Footprints (Helpdesk).
• Part of the PMO implementations involves writing and delivering Project Management training for the organization.

Confidential, GA

Project Manager /BA

Responsibilities:

• Established project charter and scope document, schedule (via MS- Project), communication plan, resource management plan, quality assurance plan, master test plan, and configuration management plan.
• Worked with Multiple Teams and Projects establish a Project Management Office (PMO).
• Set up PMO infrastructure including PMO SharePoint site, PPM (Portfolio Management site), all PM templates, Standards and Policies, Processes and PM Training.
• Used Project Server for PM schedules, issue management and risk management.
• Participated in PMO Forum for Confidential .
• Supported functional/divisions regarding business needs, related projects, including Impact Aid applications.
• Implemented Agile/SCRUM methodology for DOE.

Confidential

Project Manager/Business Analyst

Responsibilities:

• Reported to PMO as Business Analyst/Project Manager over three projects: Careers Website Enhancements: Executive Leadership Development Program (a succession planning project) and Work Ready Systems (job/recruiting electronic testing and eLearning products). Support the PMO by developing standards and processes for the SPA PMO. Using SharePoint for prototypes.
• Projects interface to PeopleSoft.
• Created requirements document, design documents and development plan
• Provided input for process re-design following implementation of work ready system.

Environment: Office 2000, MS Project 2000, Visio 2000, Outlook, Access, PowerPoint, Excel, Word, S-Designer.