SUMMARY

• Results oriented servant leader with 14+ years of IT experience in developing, implementing, and managing complex, cross functional projects and driving successful implementations.
• Certified Scrum Master with deep understanding of Agile methodologies and SCRUM values.
• Extensive experience in Agile product delivery to achieve Customer satisfaction.
• Coaching and mentoring geographically distributed, multiple cross - functional teams and other stakeholders for successful iterative delivery of software products.
• Working experience in multi-vendor, deadline driven environment with dynamic project priorities.
• Extensive experience facilitating Daily Scrum meetings, Sprint Planning, Sprint Review, Demo & Decision making, Sprint Retrospective, Product Backlog Refinement, Sprint Backlog, Sprint Burn-down, Release Burn-down, Cumulative Flows, Definition of Done (DoD), Continuous Integration and Continuous Delivery.
• Team player with proven leadership, conflict management, collaboration, and client handling skills.
• Extensive experience in standard Waterfall SDLC and Agile (SCRUM)methodologies with noledge of other approaches such as Lean, Kanban, XP, TDD and Scaled Agile.
• Experience in Technology Project Management with deep understanding of software Architecture and prior technical experience as Developer, Technical Lead, and Technical Manager.
• Sharp problem-solving skills and focus on providing high quality solutions to meet business challenges.

TECHNICAL SKILLS

Skills: Agile Transformation, Continuous Improvement & Delivery, Project Software Development Lifecycle Management, Planning, Execution & Delivery, Cross-functional Leadership, Coaching and Development, Communication & Collaboration, Change Management, Estimation & Resource Planning, Risk Management, Incident Management.

Tools: Atlassian JIRA, Confluence, Rally, Agile Central, Microsoft office, MS Excel, MS Access, MS Word, Power point. MS Visio, Microsoft Project, Microsoft Project Planning (MPP), Clarity, HP ALM, Quality center, Remedy tool, PL SQL Developer, Sql, SharePoint.

Technical Skills: Unix, Windows, Java, J2EE, Servlets, JSP, XML, Java Script, HTML & CSS, Python, Tomcat, Eclipse, IBM WebSphere, IBM RAD, DB2, MySQL, Oracle Database, SQL, Design Patterns, Struts, Spring Web MVC, Hibernate, Web services, SOA, MQSeries, MS VSS, PVCS, Dimension, SVN, Harvest, GITHUB, Maven.

Certification: Scrum Alliance - Certified Scrum Master, SAFe Agilist- Certified SAFe 4.0, PMP- Project Management Training Certificate, Certification in Banking & Finance domain, Certification in Cards and Payments.

Domain: Banking, Finance, Tele-Communications, Technology, Education, Automotive, Manufacturing.

PROFESSIONAL EXPERIENCE

Confidential, Dallas

Scrum Master /Program Manager

Responsibilities:

• Served as the Scrum Master/ Program Manager/ Process owner across a group of development teams.
• Facilitated effective scrum ceremonies Stand-ups, User Stories, Technical, & Defect Backlogs, Sprint Planning, Retrospectives, Review/Demo, Code Reviews, Story Board, and Story Writing to create high value products.
• Performed Release planning, Product backlog refinement, Sprint planning and execution with tool JIRA and confluence and CA Agile central (Rally). In a Scaled Agile model, facilitates scaled planning for the team Pre-Planning/ Preparation, PI Planning Events - and represents the team in Scrum of Scrums/ART Syncs. Help the team define norms/agreements, like a Definition of Ready and Definition of Done, and enforces the agreement.
• Maintained all Backlogs (User Story, Technical & Defect Backlogs) in Rally. Supporting and educating the Product Owner, especially with respect to refining and managing the product backlog.
• Facilitates Scrum of Scrums to ensure cross-team coordination.
• Identified and removed team impediments and preventing distractions to increase velocity.
• Worked with business product owners, Product analyst and development teams to document and clarify business and user requirements and managed scope of defined features during release lifecycle.
• Worked as a servant leader to train scrum team on Agile, Process Improvement, promoted effective teamwork, collaboration and spirit of partnership and ownership.
• Facilitating discussion, decision making, and effective conflict resolution.
• Participated proactively in developing and maintaining team standards, tools, and best practices.
• Maintained and tracked relevant metrics (burn down/ burn up metrics) and presented to management how development teams are progressing. Tracked and communicated team velocity and spring/release progress to senior management and PMO.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Collaborating with cross functional teams and stakeholders to determine functional and non-functional requirements for various applications using visualizations, simulations, and documenting dependencies.
• Key point of contact between various technology partners, Operations, SIT/UAT groups and Product teams.
• Coaching teams and client management on Agile methodologies and scrum practices.
• Evaluate functional test plan, Review system test data and user acceptance testing to validate the functionality and system behavior. Facilitated User Acceptance Testing (UAT).
• Developed project plan, schedule, and proposal to ensure timely completion of projects.
• Closely monitoring the progress of the project through initiation to completion on time, within scope, meeting, or exceeding quality standards.
• Performed risk analyses, risk prioritization and risk mitigation and risk escalation whenever required.
• Work closely with other members of the PMO to track and balance inter-team dependencies to avoid blockers and impediments related to cross-functional work.
• Drive War rooms on critical techno functional issues and provide long term efficient solutions to ensure all project goals are met on time.
• Organize and share project status and working meetings prepare and distribute progress reports and to present executive leadership.

Confidential, Dallas

Scrum Master /Program Manager

Responsibilities:

• Served as the Scrum Master/ Program Manager/ Process owner across a group of development teams.
• Facilitated effective scrum ceremonies Stand-ups, User Stories, Technical, & Defect Backlogs, Sprint Planning, Retrospectives, Review/Demo, Code Reviews, Story Board, and Story Writing to create high value products.
• Performed Release planning, Product backlog refinement, Sprint planning and execution with tool JIRA and confluence and CA Agile central (Rally).
• Maintained all Backlogs (User Story, Technical & Defect Backlogs) in Rally. Supporting and educating the Product Owner, especially with respect to refining and managing the product backlog.
• Facilitates Scrum of Scrums to ensure cross-team coordination.
• Identified and removed team impediments and preventing distractions to increase velocity.
• Worked with business product owners, Product analyst and development teams to document and clarify business and user requirements and managed scope of defined features during release lifecycle.
• Worked as a servant leader to train scrum team on Agile, Process Improvement, promoted effective teamwork, collaboration and spirit of partnership and ownership.
• Facilitating discussion, decision making, and effective conflict resolution.
• Participated proactively in developing and maintaining team standards, tools, and best practices.
• Maintained and tracked relevant metrics (burn down/ burn up metrics) and presented to management how development teams are progressing. Tracked and communicated team velocity and spring/release progress to senior management and PMO.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Collaborating with cross functional teams and stakeholders to determine functional and non-functional requirements for various applications using visualizations, simulations, and documenting dependencies.
• Key point of contact between various technology partners, Operations, SIT/UAT groups and Product teams.
• Coaching teams and client management on Agile methodologies and scrum practices.
• Evaluate functional test plan, Review system test data and user acceptance testing to validate the functionality and system behavior. Facilitated User Acceptance Testing (UAT).
• Developed project plan, schedule, and proposal to ensure timely completion of projects.
• Closely monitoring the progress of the project through initiation to completion on time, within scope, meeting, or exceeding quality standards.
• Performed risk analyses, risk prioritization and risk mitigation and risk escalation whenever required.
• Work closely with other members of the PMO to track and balance inter-team dependencies to avoid blockers and impediments related to cross-functional work.
• Drive War rooms on critical techno functional issues and provide long term efficient solutions to ensure all project goals are met on time.
• Organize and share project status and working meetings prepare and distribute progress reports and to present executive leadership.

Confidential, Dallas

Scrum Master

Responsibilities:

• Led 2 -3 distributed scrum teams of each size 8-10 members for multiple projects and multiple sprints & releases.
• Facilitated effective scrum ceremonies Stand-ups, User Stories, Technical, & Defect Backlogs, Sprint Planning Meetings, Retrospectives, Review/Demo, Code Reviews, Story Board, and Story Writing to create high value products.
• Facilitates Scrum of Scrums to ensure cross-team coordination.
• Facilitated agile processes for large cross functional teams for delivering portfolio features.
• Identified and removed team impediments and preventing distractions to increase velocity.
• Worked with business product owners, Product analyst and development teams to document and clarify business and user requirements and managed scope of defined features during release lifecycle.
• Worked as a servant leader to train scrum team on Agile, Process Improvement, promoted effective teamwork, collaboration and spirit of partnership and ownership.
• Facilitating discussion, decision making, and effective conflict resolution.
• Participated proactively in developing and maintaining team standards, tools, and best practices.
• Maintained and tracked relevant metrics (burn down/ burn up metrics) to show management how development teams are progressing.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Tracked and communicated team velocity and spring/release progress to senior management and PMO.
• Maintained all Backlogs (User Story, Technical & Defect Backlogs) in Rally. Supporting and educating the Product Owner, especially with respect to refining and managing the product backlog using Rally and share point.
• Managed and communicated program and team risks to senior management and PMO.
• Worked with Agile coaches for program level agile Scrum and engineering process improvements.
• Guiding and Coaching scrum team on how to get the most out of self-organization.
• Worked with onshore and offshore teams simultaneously.
• Coordination with other projects to make projects and program successful.

Confidential, Michigan

Scrum Master/ Project Manager

Responsibilities:

• Managed multiple ACI implementation project(s) with multiple customers effectively through to completion on time, in scope and within budget to meet the quality standards of the business stakeholders.
• Developed project plan, schedule, and proposal to ensure timely completion of projects using MPP, JIRA, Clarity.
• Responsible for closely monitoring the progress of all projects through initiation to completion on time, within scope and budget, meeting, or exceeding quality standards.
• Involved in gathering functional requirements from the sales team, feasibility verification of the requirements, facilitating meetings with the management team to discuss any project impediments.
• Conducted weekly status meetings to provide updates on the progress of the various projects being managed with customers and management.
• Resolved project issues and risks (technical and non-technical) through identification, evaluation, tracking, communication, and mediation.
• Ensured project stakeholders and management are kept appropriately informed of project status and dat there is sufficient record of meetings and decision-making.
• Managed team of technical software consultants for RCS product migration from ISD (legacy payment switch software product) for Confidential retail division customers.
• Prepared project presentations & presented to all project stakeholders.
• Coordinated departmental and cross-functional teams.
• Collaborated with ACI customers in various regions to ensure dat the product migration is seamless.
• Forecasting, billing, and invoicing of project.

Confidential, New York

Agile Project Manager/Technical Lead

Responsibilities:

• Responsible for closely monitoring the progress of all projects through initiation to completion on time, within scope and budget, meeting, or exceeding quality standards.
• Responsible for on-boarding, coaching, support, and evaluation of team members & Performance appraisal of resources.
• Performing Cost management, forecasting, Billing and Invoicing of project.
• Published weekly Project Status Report accomplishments, in progress, risks, issues, metrics and communicated with leadership and client.
• Assisting with internal and external communication, improving transparency, and radiating information.
• Identified mitigated and resolved risks and issues leveraging escalation processes as appropriate.
• Quality Metrics Planning and Tracking, implement quality procedures and audits
• Extensive interactions with client and other stakeholders to handle change requests, gather client requirements and documenting dependencies.
• Coding and Unit & Integration testing of new enhancements with Java, J2EE, Spring MVC, SOA.
• Support different groups (Production, development, testing, and SIN/UAT/QA testing support).
• Provided Production support including resolution of P1/P2 production issue.
• Production issues analysis, bug fixing and Support.
• Coordinated with the QA and User acceptance testing teams.

Confidential

Project Lead

Responsibilities:

• Responsible for service requests and enhancements.
• Coordinating with onsite team to get the business requirements specifications for new enhancement.
• Coding using Java, J2EE, Web services, Spring, Hibernate and Stored procedures, Maven, SVN.
• Unit testing, code reviews, test cases, Integration testing, defect analysis, defect fixing using
• Provided guidance to the team in Coding and Unit testing of new enhancements.
• Quality Metrics Planning and Tracking implement quality procedures in project and Quality audits.
• Conducting design reviews, code reviews, test case review Preparing Scope documents, test plan and test case documents.
• Defect analysis and fixing which assists in improving the quality for existing/new projects.

Confidential

Scrum Master/Technical Lead

Responsibilities:

• Extensively implemented Agile methodology with SCRUM using Rally and trained subordinates with Agile.
• As a member of development team participated in scrum meetings, estimations, sprint planning, sprint review and retrospective.
• Performed requirement analysis, coding, unit testing, Integration testing, bug fixing and documentation.
• Preparing process documents, test plan and test case documents and maintained Confidential SharePoint.
• Scheduling for new change requests or enhancements and performing the impact analysis.
• Coding and unit testing in JAVA, J2EE, Spring MVC, hibernate, Web services and Tomcat.
• Conducting design reviews, code reviews, test case review and defects analysis, which assists in improving the quality for existing/new projects.
• Responsible for change requests and enhancements of the project team/deliverables of the team of 8-10.

Confidential

Team Lead, Onsite coordinator, Developer

Responsibilities:

• Gaining business noledge about project from SME in USA and preparing noledge transition documents.
• Customer presentations and Customer acceptances, Customer Relationship Management.
• Prepare/convert the business requirements specifications into technical specs/technical design document(s) for new function/system, perform impact analysis fit into the existing application/system.
• Performed requirement analysis, design, coding, unit testing, Integration testing, bug/defect fixing.
• Coding and development using Java, J2EE, Web services Eclipse, Struts.
• Conducting design reviews, code reviews, test case review and defects analysis and managing Production support ticket queue.
• Responsible for change requests and enhancements of the project team/deliverables of the team of 10-12.
• Coordinating with offshore counterpart for Offshore Application development, Maintenance