SUMMARY:

• Proactive, Analytical and Self - directed Scrum Master with strong technical academic background complemented with comprehensive 12+ years of experience in Business Technology Solutions and Client Management; in IT industry with expertise in Project Management, Business Analysis, and Scrum Methodologies.
• Worked with the product owner to make a list of work that needs to be done, and place it in order according to priority.
• Led teams across broad technical and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
• Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.
• Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.

PROJECT MANAGEMENT SKILLS:

Activity and resource planning

Organizing and motivating a project team

Creating Project Charter.

Cost estimating and developing the budget.

Ensuring customer satisfaction.

Analyzing and managing project risk:

Monitoring progress:

Managing reports and necessary documentation

Controlling time management:

Define activity

Sequence activity

Estimate the duration of activity

Develop a schedule

Maintain a schedule

TECHNOLOGIES:

Customer Relationship Management

Visio

Team Building

Data Analysis

Jira

Communication

Requirement Elicitation & Analysis

Microsoft Project Plan

Team Leadership

Business Strategy

Confluence

Coaching

Business Process Improvement

Microsoft Excel

Conflict Resolution

Scrum Methodologies

Microsoft PowerPoint

Cross Functional Team Building

Project Management

Microsoft Word

Negotiation

Vendor Management

SharePoint

Diligence

Business Process Mapping

Team Foundation Server

Agile Project Management

Rally

Software project Management

Agile Methodologies

PROFESSIONAL EXPERIENCE:

Sr.Scrum Master

Confidential, Bentonville

Responsibilities:

• Conduct Product owner meetings, Prepare Product Backlogs, Conduct Backlog Grooming, Product Backlog Refinement Meeting, Sprint Planning Meeting, Daily Stand-up Meeting, Sprint Review, Sprint Retrospective
• Facilitating Scrum events as requested or needed.
• Define activity, Sequence activity, Estimate the duration of activity, Develop a schedule, Maintain a schedule
• Analyzing and managing project risk.
• Monitoring progress.
• Managing reports and necessary documentation.
• Ensuring customer satisfaction.
• Removing impediments to the Development Team’s progress
• Coaching the Development Team in organizational environments in which Scrum is not yet fully adopted and understood.
• Leading and coaching the organization in its Scrum adoption.
• Coaching the Development Team in self-organization and cross-functionality.
• Organizing and motivating a project team.
• Helping the Development Team to create high-value products.
• Planning Scrum implementations within the organization.
• Helping employees and stakeholders understand and enact Scrum and empirical product development.
• Causing change that increases the productivity of the Scrum Team; andWorking with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.

Scrum Master

Confidential, Malvern, PA

Responsibilities:

• Determine a project schedule: break projects into manageable chunks of work; schedule the resulting epics, stories, tasks, and sub-tasks in time (by setting start and end dates).
• Establish roles, responsibilities and resources: ensure I 've got enough resources for the amount of work and use resource management panes to avoid under-/over-allocation of resources.
• Monitor project progress: use progress bars to monitor progress from sub-task to epic levels.
• Identify milestones: milestones are moments of truth; accomplishments that teams should achieve on or ahead of schedule.
• Find and report problems: locate real, threatening problems using the Gantt chart and use critical path functionality to identify tasks that will affect the project's completion date.
• Used Gantt charts to break down a project into manageable pieces of work, stay organized, and visualize dependencies between tasks.
• Analyzing and managing project risk.
• Monitoring progress.
• Managing reports and necessary documentation.
• Cost estimating and developing the budget.
• Ensuring customer satisfaction.
• Removing impediments to the Development Team’s progress
• Coaching the Development Team in organizational environments in which Scrum is not yet fully adopted and understood.
• Leading and coaching the organization in its Scrum adoption.
• Coaching the Development Team in self-organization and cross-functionality.
• Organizing and motivating a project team.
• Helping the Development Team to create high-value products.
• Helping employees and stakeholders understand and enact Scrum and empirical product development.
• Causing change that increases the productivity of the Scrum Team; andWorking with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
• As a Scrum Master I work with IIG Business and manage and deliver their portfolio of Data Engineering and Machine Learning Projects.
• I set up the Jira board that displays issues from one or more projects in columns that represent the team's process. It provides the team with a shared view of all work that hasn't started, work that is in progress, and work that is completed along with the impediments and roadblocks that needs immediate attention.

Confidential

Responsibilities:

• Create a Project charter and work plan according to PMI framework in MPP. Create Request for proposals for every fiscal year.
• Organize and facilitate daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings.
• Work collaboratively with Product Owners, cross-functional development teams, and Project Managers to support development and software delivery.
• Designs, plans, and coordinates work teams. Follows standard project management industry practices such as the PMI framework. Understand business and technical objectives of a project and works closely with project sponsor.
• Created work plan and tracks budget and schedule progress via appropriate metrics.
• Established project organization and methodologies and defines roles and responsibilities.
• Documented risks and develops mitigation plans and manages\ scope.
• Assist the Product Owner in user story creation/prioritization and product Backlog grooming via emergent requirement elicitation while supporting overall organizational goals
• Interact with project sponsors, business owners and end users in the client organization to understand business and project objectives. Conduct stakeholder and end user interviews, workshops, and surveys for identifying business needs
• Understand the overall business dynamics, strategic objectives, IT landscape and organization culture of the client organization and identify the system's fit in the ecosystem
• Plan, estimate, define scope of the business analysis phase and take complete ownership of the Requirement and Design phases until completion.
• Identify, assess, and document business requirements, factor business priorities, and advise business on options, risks, and costs
• Conduct a feasibility analysis of possible solutions in consultation with technical architects and perform impact analysis of the proposed solution
• Conduct requirement walkthroughs, gather feedback, resolve conflicts, build consensus and refine the solution based on the gathered inputs
• Develop requirement specifications in the format determined by the chosen project methodology and engagement scope which could include business requirements document, Design documents, scope matrix, use cases, sequence diagrams, process models, workflow diagrams, UAT plan etc.
• Create prototypes in form of sketches and wireframes using basic usability principles
• Work with cross-functional team of usability/user experience analysts and visual designers to design effective and compelling user-experience
• Work with quality assurance team to ensure that requirements documentation can be easily translated into suitable test cases and plans leading to full test coverage of the system
• Support the development and quality teams in understanding and assimilating the requirements
• Assist with High Level Design Documents and help the team with functional understanding.
• Scoping and defining new business opportunities
• Identify improvement opportunities (proactive and reactive)
• Engage in pre-sales activities like create functional response to RFPs, bid defense, conduct demos Adapt approach based on cultural shifts and regulatory requirements
• Assist with internal and external communication, improving transparency, and radiating information
• Create an environment that empowers and energizes team members, with a focus on accountability, adaptability, and collaboration

Environment: MPP.Net technologies, Informatica, BO, Oracle, UNIX, TFS, VISIO

Business Analyst

Confidential, Naperville, Chicago

Responsibilities:

• Create Project charter and work plan according to PMI framework using MPP.
• Monitored and evaluated project resource needs ensuring the continuity of projects and timely communication to stakeholders
• Represented organization at public-sector and community outreach events
• Prepared training and educational material for health literacy in target communities
• Established and maintained regular communication with stakeholders for current and upcoming projects regarding the development of the Rural Healthcare Awareness Centre.
• Recommended purchase of equipment and design area in the Rural Healthcare Awareness Centre.
• Conducted organizational studies, design systems and procedures, and prepared operation and procedure manuals to assist management in operating more efficiently and effectively
• Reviewed and analyzed reports about format, distribution, and purpose, identified problems and improvements, develop solutions or alternative methods of proceeding
• Present burn down charts to demonstrate the work left and to calculate the velocity of the project.
• Worked collaboratively with the Centers for Medicare & Medicaid Services (CMS)
• Guide, coach and motivate the team with the objective of continual improvement of key outcomes. Manage and mentor other Product Owners within the team.
• Oversee and manage scope, timeline, quality, goals and deliverables that support business goals
• Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy
• Providing vision and direction to the Agile development team and stakeholders throughout the project, creating functional requirements and a well maintained backlog.
• Plan and prioritize product feature backlog and development for the product
• Define product vision, roadmap and growth opportunities
• Provide backlog management, iteration planning, and elaboration of the user stories
• Work closely with our Strategic Initiatives team to create and maintain a product backlog prioritized according to business value or ROI.
• Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals. Be the key voice in managing communication to impacted stakeholders in regards to unlikely production events in conjunction with our SLAs.
• Keep abreast with Agile/Scrum best practices and optimization trends
• Review test plans and tested the final application for usability testing to verify whether all the user requirements were catered to by the application.
• Provide alternatives and recommendations for business customer and IT leadership.
• Held to prepare Change Control Documentation for the Project Manager for changes in Project's scope, schedule or cost.
• Creating ‘Requirements Traceability Matrix’
• Attend defect review meetings, clarified requirements to the testing team if there was any ambiguity.
• Use Visio to create workflow diagrams and process flow diagrams and mockups.
• Support the project manager role in identifying, documenting and tracking of issues and risks on projects. Ensure issues and risks are reported on and resolved/mitigated in a timely manner.

Environment: Informatica, BO, Oracle, UNIX, TFS, VISIO,MPP.

Project Manager

Confidential, Madison

Responsibilities:

• As the Project Manager for the team my responsibility was for enterprise architecture, development, system testing, analysis, and maintenance of systems that capture, interrelate and report data.
• Create Project charter and work plan according to PMI framework and work plan and tracks budget and schedule progress via appropriate metrics in MPP.
• This includes budget, data collection and reporting applications for Wisconsin Fast Forward online Grant Commissioning system.
• Establishes project organization and methodologies and defines roles and responsibilities. Documents risks and develops mitigation plans. Manages scope. Assess available technologies to create development specifications as well as detailed Test Cases.
• As WFF systems requires extensive knowledge and experience for developing complex applications, reports and relational databases as a BA I was involved with the maintenance and enhancement of the department’s largest and most complex enterprise applications-the Online WFF Grant Commissioning System.
• Our team practiced the Agile/Scrum Development Methodology.
• I have served as a Scrum Master for the business units within DWD, product owners, developers, quality assurance analysts, and coordinated to identify and analyze opportunities for improving processes and business systems.
• As a Project Manager/Scrum master served the responsibility for conducting research, analyzing and documenting system requirements and business rules, and creating user stories. Creating functional requirements and specifications, preparing process flow diagrams, and assisting the quality assurance team with detailed test scripts has been an integral part of my Job responsibility.

Environment: .Net, Informatica, BO, Oracle, UNIX, TFS, VISIO, MPP.

Sr. Business Analyst

Confidential, Milwaukee

Responsibilities:

• As the Sr.BA I worked within the IT and business community to ensure that the systems meet the business requirements of the user community. Also being involved in assisting with Merchandising, Planning, Forecasting, & Inventory Management initiatives.
• Coordinated and lead the requirements effort on the PFS Assortment Strategy for the project, analyze IT and business processes and help design and implement improvements for the organization.
• I worked as the primary resource responsible for organizing and driving requirements sessions to help facilitate the successful delivery of enterprise projects.
• Documented and managed requirements, as well as assisted in the development of test cases and scenarios to validate that functionality meets requirements.
• I was also responsible for delivering related project documentation including functional requirements, business and technical use cases, performance metrics, and user acceptance test plans.
• I created and implemented the communication plan. Built an effective team, assigned tasks to team members, and evaluated the outcomes.
• Negotiated resources and Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues.
• Used development life cycle like Agile methodology & Waterfall model.
• Validated technical designs created by IT developers against functional specifications. Assist with the identification of training requirements for assigned projects and business units by providing input to the training plan, supporting the development of training materials and participating in the training for assigned projects as required.

Environment: Business Objects, Informatica, Rally, HP clear case, JIRA,, VISIO, HP Quality Cente

Sr. Business Analyst

Confidential

Responsibilities:

• Determining what needs to be done, who is going to do it, and when it needs to be done are all part of the planning process. Planning is an iterative process that takes place throughout the life of the project. Requirements organizing, analyzing, documenting and translating business requirements into functional specifications that can be used to design and implement solutions to meet the business objectives.
• Define, plan, coordinate and obtain information requirements to support and launch new products and software releases.
• Coordinate with multiple resources efficiently and effectively throughout the development lifecycle so as to ensure that the projects are completed on time, meet requirements, are implemented accurately and the full impact is understood by the business owner.
• Managing the change control and traceability processes for requirements.
• Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues.
• Validated technical designs created by IT developers against functional specifications.
• Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT).
• Strategized implementation throughout Agile SDLC.
• Aided management in standardizing Web applications by preparing GUI standards and recommending alternatives for in corporation in phased, iterative manner.
• Collaborating with architects to ensure alignment of requirements with system capabilities.
• Followed UML based methods using Rational Rose to develop use cases and activity diagrams; assisted developers in creating sequence diagrams and collaboration diagrams.
• Interface with internal business users as well as various IT development groups so the needs can be clearly understood, expectations managed and change initiated.
• Collaborating with architects to ensure alignment of requirements with system capabilities.
• Analyzing complex system and system-related problems for the business unit and making recommendations for improvements or new designs
• Act as the point of contact between the business units and IT.
• Perform analysis for business applications.
• Creating and implementing test plans (schedule, approach, cases, scripts and conditions, etc.), including production check out and measuring testing performance results. Ensuring the testing environment has sufficient test data to carry out the full test plans.
• Develop and implement plans to suite business plans and objectives.

Environment: Informatica, Greenplum, Unix, HP clearcase, JIRA,HP Service Manager,VISIO,MPP.

Business Analyst

Confidential

Responsibilities:

• Determined user/business/functional requirements. Created vision, scope, and use case documents; business process models, use case diagrams, activity diagrams, and state chart diagrams.
• Act as business liaison to the markets group by collaborating with the analytics team to determine data and technology challenges and with Technology service providers to define and deliver appropriate solutions.
• Act as business liaison to the markets group by collaborating with the analytics team to determine data and technology challenges and with Technology service providers to define and deliver appropriate solutions.
• Utilized RUP to configure and develop process, standards, and procedures.
• Performed GAP and Risk analysis of existing system and evaluated benefits of new system.
• Analyzing complex system and system-related problems for the business unit and making recommendations for improvements or new designs.
• Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues.
• Validated technical designs created by IT developers against functional specifications.
• Performed analysis/trending studies on Security Master Exception Reports in efforts to refine and adjust Data Quality rules.
• Assisted in business process engineering and software development life cycle, including analysis, design, development, testing and implementation of software applications.
• Worked together with the team to conduct Rational Unified Process (RUP); risk engineering; data modeling and mapping; and design using UML, Rational Rose, and Visio.
• Explored data quality of existing and future data stores through analysis of reference, quote, and Policy data from vendors such as Progressive, Geico, Icap, Treasury Direct and Broker Tec.
• Profiling, QA, UAT and data integrity testing exercises in Golden Source data tables and proprietary Time Series Database using Informatica Data Analyst.

Environment: Informatica, Greenplum, Unix, HP clearcase, JIRA, HP Service Manager, VISIO, MPP.

Business Analyst

Confidential

Responsibilities:

• Contribute to the business requirements development and the functional solution designs.
• Identifying and communicating risks, issues and potential solution strategies along with providing status updates to the portfolio/project manager and/or senior leadership.
• Identify project process impacts and works to ensure processes are in place to support an effective operation
• Problem solver/proactively analyzes business needs to identify solutions and make recommendations.
• Supports planning and execution, including risk identification and assists in defining mitigations.
• Evaluating current processes and makes recommendations to drive process optimization and identify opportunities for improvement.
• Worked with IT and business to ensure requirements will be incorporated into system design and testing.
• Supported Product Owner by creating documentation, user stories, test cases, defines user acceptance criteria and coordinates UAT activities as needed with end users.
• Acted as liaison for provider outreach team, translating end user needs into strategic product enhancements.
• Evaluated applications against stated requirements to recommend best practices for development and training opportunities.
• Creates business cases from problem definition, cost estimation, value analysis, project justification and financial analysis through the stage gate process. Provides status updates to management.
• Used systematic techniques for specifying requirements - like use-case scenarios, process modeling, and data-flow diagramming.
• Elicitation of requirements and translating business requirements into functional specifications that can be used to design and implement solutions to meet the business objectives.Assess clients' needs, identifies and documents requirements critical to achieving business objectives.
• Expertise in understanding of business functional areas and management issues.
• Develop understanding of business needs through discussion and interviews.
• Facilitating interactive discussions with the business unit and technology teams in order to achieve alignment on defining requirements.
• Partner with the business and IT groups to find solutions for projects and operational issues.
• Managing the change control and traceability processes for requirements.
• Understanding the business processes and the interdependencies of various systems in use.
• Assisted in process modeling; conducted and participated in JAD sessions with system users; helped with design walkthroughs with stakeholders for base lining architecture.

Environment: Informatica, Unix, HP clearcase, JIRA,HP Service Manager,VISIO,MPP.