SUMMARY:

• 15+ years of experience in Information Technology and 14+ years of experience in Retail domain.
• Consistent performer and proficient in managing the entire software development life cycle including Requirements gathering, System Analysis, Functional Studies, Solution Design, Coding, Testing, Production Rollout, Transition and Maintenance of applications.
• Playing role as Program Manager for last 4+ Years and handling end - to-end delivery of multiple projects
• Playing “Scrum Master” Role as well in 2 projects for last 3 years
• Has strong ability to network and collaborate professionally with product owners, business analysts, architects, infrastructure teams and interfacing project teams to achieve goals.
• Maintains strong professional relationship with stakeholders to drive project towards business goals and has proven excellence in customer focus & business delivery.
• Has created positive influence on the customer and organization business growth.
• Analytical problem-solver with demonstrated ability to manage projects from planning through completion in time-sensitive environments
• Exemplary performer and valuable contributor in Retail Practice
• Managed Process Excellence and implemented significant Continuous Improvement Initiatives and delivered values to the organization
• Exceled in customer focus and in business delivery
• Continuous Learner and upgrade skills as needed for the project portfolio & industry.

TECHNICAL SKILLS:

Management: Project Management, Agile Project Management, SAFe Agile Project Management

Operating System: OS/390, Z/OS IBM Mainframe, Microsoft Windows

Programming Languages: Python for Automation and Data analysis, Cobol, JCL, Easytrieve, CICS, REXX for automation, Java, Javascript, VBScript, Salesforce Apex, Salesforce Visual Force

Databases & Tools: DB2, Oracle, VSAM, Oracle

Framework, design patterns & communication mechanism: Web Services, MVC framework, DAO, MQ, FTP, EDI, Object-Oriented Design Concepts

Cloud Platforms: Salesforce Cloud, Amazon Webservice (AWS)

Machine Learning: Data to Decision making

Other Tools / Utilities: Jira, Confluence, Microsoft SharePoint, HP Project and Portfolio Management Center, Microsoft Visio, Microsoft Office, Excel Macro, VB Scripting, Changeman, Z/OS debugger (DTCN), TSO/ISPF & IBM utilities

WORK EXPERIENCE:

Confidential, San Antonio, Texas

Responsibilities:

• Accountable for deliverables of all projects in the program.
• Networks with project stakeholders to understand shared objectives and brings everyone together to align with project goals
• Responsible for resource planning and project communication and collaborates with the project stakeholders for current and pipeline project plans.
• Develops schedules and release timelines.
• Collaborates with interfacing teams (BI, Architects, ICC, QE, Customer IS) and conducts formal reviews of progress against plan at regular intervals.
• Coordinates interactions between the project teams and key stakeholders.
• Schedules and orchestrates project meetings with client.
• Prioritizes tasks and estimates the timeline based on complexity.
• Executes skill development plans for project teams and works closely with project team to monitor & control project execution.
• Guides team to convert DB2 queries into SQL queries. Provides best practices to find tune the queries
• Tracks project performance, specifically to analyze successful completion of short-term and long-term goals.
• Handles project risks that are internal or external and performs qualitative & quantitative risk analysis.
• Works with project team to mitigate the risks.
• Encourages idea campaigns which promotes process improvements and value adds for customer.
• Depicts best value additions and significant benefits from innovation achievements for business development.
• Motivates project teams with appropriate recognition and rewards and he improves the interactions, trust and cohesiveness amongst team members for project success.
• Appraises performance of team members and nominates for salary revision & promotions.
• Responsible for estimating Customer Profit Ratio (CPR) and projection for the forthcoming financial year at account level considering ongoing and most likely projects.
• Monitors and controls the CPR on regular intervals and accountable for streamlining the profit during project execution.
• Exhibits excellence in customer focus and delivers area of expertise closely matched to the business requirements.
• Working as Scrum Master for 2 projects in this program.
• Coaches the team on Agile process
• Owning daily stand-up calls to discuss on
• What is done
• What will be done
• What is the challenge
• Working with product owner to come-up with revised backlogs
• Help team to reduce WIP stories
• Collecting roadblocks and working on removing them to facilitate team to work on tasks thoroughly
• Helps team to find solution to resolve problems
• Publishes the iteration metrics to customer.
• Coaches the team satisfy customer through early and continuous delivery of valuable software
• Always welcome changes in retrospective sessions and address them as backlogs for future sprint
• At regular intervals, checks team for tuning to become more effective and incorporates its behavior in future releases

Confidential, San Antonio, Texas

Project Manager

Responsibilities:

• Accountable for deliverables of project.
• Responsible for meeting customers & users for gathering project requirements.
• Mentored the project team for design documents and worked closely with project lead to draft the project plan.
• Presented overall project goal & project plan in the kick-off meeting and introduced the team to customer.
• Monitored the project against plan and guides the team in right direction for any deviation sensed
• Monitored & controlled project execution and tracked the details of business benefits.
• Depicted various achievements in each milestone to higher management and motivated the team to execute the project with same grip.
• Proactively identified risks and mitigated with customer approval.
• Responsible for preparing status reports based on business interest and had shared with customer in regular frequency.
• Presented overall business benefits, lessons learnt with relevant metrics in the project closure meeting.
• Also participated in customer side audits, prepared & reviewed related documents and helped in Client quality audits.

Confidential

Project Manager

Responsibilities:

• Played extensive role as manager and was responsible for end-to-end offshore project delivery
• Worked closely with onsite team to get approved requirements and design documents for project execution.
• Contributed to various discussions by defining scope and in addressing technical challenges.
• Tracked the project progress and provided technical guidance to offshore team.
• Worked closely with TIBCO, Informatica and distributed application project teams to get the mapping & integration done with other distributed systems.
• Responsible for planning and executing production implementation and post production support activities.
• Responsible for maintaining account budget & profitability and had streamlined the profit using SPAN, PAQ & Utilization levers.
• Estimated Customer Profit Ratio (CPR), forecasted, monitored and controlled the CPR.
• Responsible for reviewing ESA project invoices against agreed rate cards & efforts and approvals.
• Ensured projects risks are identified & tracked till closure and had reviewed the accuracy of Business Continuity Plans on regular intervals.
• Took complete responsibility of project execution and controlled the project activities wisely during BCP invocation.
• Maintained metrics in C2.0. and ensured project progress were tracked, measures and reported to customer based on business interest.
• Ensured to maintain records and successfully handled delivery & process audits.

Confidential

Responsibilities:

• Responsible for reviewing ESA project invoices against agreed rate cards & efforts
• Played a significant role as project lead in this milestone project during which Customer’s ecommerce business was established.
• Involved in all phases of software development life cycle till the implementation of the program.
• Involved in designing of various integrations for Customer’s new venture “Manhattan” (Warehouse Management System) with host system.
• Determined the implementation strategies and plotted the implementation plan accordingly.
• Responsible for code changes, review, SIT, UAT and post production support.
• Responsible for complete data element mapping and he extracted data from host system to the new Manhattan system.
• Was the project point of contact and he collaborated with TIBCO, Informatica and QE teams to perform data synchronization for new system in a smooth pace.
• Coordinated with enterprise architects and Infrastructure SMEs to facilitate application & database integration across different environments.
• Guided & mentored offshore team technically, functionally and ensured deliverables met the requirements with quality.
• Tracked and reported periodic status of the project to the customer.
• Managed and resolved queries, escalations, conflicts between onsite and offshore teams to ensure the timely delivery.
• Proactively did the environment checks and ensured no critical/major defects were captured in QA with respect to functionality and data.

Confidential

Responsibilities:

• Played an essential role as project lead.
• Responsible for project delivery and he coordinated onsite/offshore project communication.
• Mentored the team to understand the requirements and proposed technical solutions to implement the requirements.
• Responsible for managing workload, code review and end-to-end project delivery. This application was designed to have JAVA at the front end and Mainframe at the back end. Mainframe part was handled by Customer’s Confidential team. DB2 tables were accessed through Direct Access Objects. Internal tools were developed to create these DAOs.
• Enhancements and changes in these DAOs were consolidated and addressed as part of this project.
• Major enhancement in this category was Core Product Setup. There were around 0.65 million products managed in this application and 1000+ DAOs were newly created. With his knowledge in Service Oriented Architecture (SOA), he was able to provide timely solutions to the enhancements.
• Prepared status report and took care of C2.0 metrics with consistent excellent IDE score.
• Handled project process & delivery audits and ensured that the project met organization standards and client compliances.
• Integrated his team through leadership and technical skills and had delivered the project that meets all benchmarks and expectations.

Confidential

Responsibilities:

• Played crucial role as project lead.
• Responsible for project delivery.
• Owned impact analysis of mainframe components including JCL, COBOL, Easytrieve and user triggered REXX jobs.
• Helped to estimate the effort needed to migrate data and modules of 0.65 million products into single application.
• Proposed approaches for migrating data from existing DB2 schema to new DB2 schema and programming approach for Deals & Cost Management application.
• Engaged in live commissioning of the project and provided active support, handled UAT and live site issues

Confidential

Responsibilities:

• Involved in all phases of development right from requirement analysis which included 50+ applications.
• Involved in data modelling and high-level designing.
• Studied feasibility of all the functionalities and suggested changes in the requirements and created detailed design documents.
• Played prime role in resolving technical and functional queries in the team.
• Design documents were well received & appreciated.
• Actively involved in development solutions and improvements of critical and significant applications which helped Client to setup and run the new format stores as per the plan.
• Worked as defect prevention control coordinator and tracked the defects till closure.
• Ensured to deliver code with high quality and worked with the team closely for code reviews and project activities.
• Developed a rexx tool “Predecessor-Successor Finding tool” to collect calling and called module details

Confidential

Responsibilities:

• Played dynamic role as team lead and understood the functional & technical requirements.
• Involved in all the phases of software development lifecycle and created the project artifacts.
• Involved in requirement analysis and he prepared inventory of component (JCL, COBOL Programs and online screens) based on the project baselined IMS non-master segments. DB2 tables were created for migrating IMS segments. All the IMS DC programs were converted to SCODE. All the IMS check point restart programs were converted to DB2 checkpoint restart utility programs. Read & write operations were pointed to DB2 tables to facilitate complete DB2 enablement and IMS retirement.
• Ensured that requirement analysis also identified the risks due to environmental changes and were well addressed.
• Actively involved in proposing solutions and improvements.
• Was proactive to find the gaps and provided the solutions in quick turnaround.
• Conducted knowledge sharing sessions with team on SOA.
• Tracked all the defects till closure.
• Involved in creating documentation, quality procedures and coordinated the team activities.
• Prepared daily/weekly status reports and published to onsite coordinator.
• Took initiative and participated in Cognizant2.0 Operation Top Minds Program.

Confidential

Responsibilities:

• Played vital role as module lead and was responsible for primary modules within the project.
• Had detailed understanding of functional & technical requirements.
• Involved in all the phases of software development and created the project artifacts.
• Involved in requirement analysis and he prepared inventory of component (JCL, COBOL Programs and online screens) based on the project baselined IMS master segments. DB2 tables were created for migrating IMS segments.
• Developed VB script tool to compare IMS and DB2 data to ensure data accuracy. Programs doing an update operation on IMS performed update on both DB2 and IMS to have both in sync. Read operations were pointed to IMS segments.
• Ensured risks due to environmental changes were identified and well addressed.
• Actively involved in proposing solutions and improvements.
• Gained knowledge on Service Oriented Architecture (SOA) and implemented Service Oriented Architecture (SOA) framework in mainframe applications as goal to retire IMS in near future.
• Conducted knowledge sharing sessions on SOA to the team and extended the support for SIT and UAT.
• Additionally took responsibilities as coordinator for Software Configuration Management and Defect Prevention Control.
• Involved in project process and delivery audits.

Confidential

Responsibilities:

• Played vital role as team member and had contributed to all phases of Software Development Life Cycle.
• Adopted to retail domain quickly and secured certification in retail domain from Cognizant Academy.
• Developed “Impact Analyzer” tool which can identify components with 3-digit store location. An assessment was done with his tool on all the applications (approximately 500+ applications) to find out components with 3-digit store location. Inventory of components were collected to accommodate 5-digit store number.
• Involved in coding, test cases preparation and performed unit testing for all the identified components.
• Developed REXX tool(Batch Environment Builder) to create test version of production JCL to execute and validate 5-digit logic implemented for 3000+ batch components which saved 2000 manual hours. His tool secured “4” star rating “SHARE” award in Cognizant2.0 SHARE Conference for the year 2008.
• Solely owned all the ISPF panels, NATURAL and COBOL components for code changes and tested as per project requirement.
• Actively involved in providing technical solutions and suggested improvements.
• Contributed to test documents preparation containing details of unit test case procedure, data sources, results, and screen captures highlighting input & output data, indicators, and system display statements.
• Continued his support for SIT and UAT as well. Approximately 6000+ mainframe components were changed and installed in a single move into production.
• Additionally took responsibilities as coordinator for Software Configuration Management and Defect Prevention Control.
• Involved in project process and delivery audits.