Project Manager Resume

OBJECTIVE:

Provide technical and operational support for communication networks.

SUMMARY:

Knowledgeable: in electronic circuit theory, OSI model, routing protocols, network design, LAN/WAN implementation, Confidential Routers, Confidential - 1 standards, digital multiplexing techniques, Frame Relay, and ISDN. Extensive experience in the operation, maintenance, and technical support of SHF/UHF satellite communications ground systems.

SKILL:

LAN/WAN Topologies Routers/SwitchesFault IsolationCircuit TestingCustomer Service (helpdesk)InstallationsSystem ManagementEquipment Maintenance Windows programs

WORK HISTORY:

Confidential

Project Manager

Responsibilities:

Review configuration data and update database
Project to verify high profile Confidential customers WAN circuit connections worldwide.
Review Router and switch configurations in order to determine active WAN circuits
Update Excel sheets and report problems to team lead and Confidential project managers

Project Manager

Confidential

Responsibilities:

Process requests from the Sales department, Confidential customer support specialists for equipment punches
Research what products are available and put together a catalogue of the different products/prices that are available to be ordered
Interact with Manufacturers/Distributors, Sales Engineers, and Marketing personnel.
Verify configurations and feature sets for all Network hardware and software sold and managed byVerizon.

Implementation Engineer

Confidential

Responsibilities:

Provision fiber circuits for customers through the Frontier network
Assist field technicians with problems connecting to the GPON network
Work all customer networking issues to resolution
Document network changes is Frontier’s management database

Network Support Engineer

Confidential

Responsibilities:

Provide remote technical support for company computer networks
Analyze, configure and troubleshoot costumer routers and switches
Assist customers with problems connecting to the corporate network
Act as a focal point for all customer networking issues, open Remedy tickets and work issues to resolution
Direct field services technicians as needed for on site network support
Attend customer meetings and conference calls, to help resolve on going support issues

Network Technician

Confidential

Responsibilities:

Conduct remote installation of Wireless Access Points (AP) by working with onsite techs installing the new equipment.
Ensure that AP is connection to the Confidential controller and all work orders, databases are updated.
Configure Confidential switches and Work Group Bridges (WGB)
Ensure WGB and LWAPs are communicating, authenticating and passing traffic
Troubleshooting connectivity issues for all related hardware, and CPE
Assign IP addresses range for Autonomous wireless bridges

Network Technician

Confidential

Responsibilities:

Monitor and troubleshoot routed VPN network
Perform both the technical and administrative activities associated with WAN services including frame-relay, Confidential.
Network/IP Router troubleshooting/problem determination and maintenance.
Interface with client, notifying them of network problems.
Router troubleshooting/problem determination, Confidential 2811/800 series routers
Configure, test, and evaluate new equipment.
Support End-User VPN accounts, setup and maintenance
Knowledge of desktop and laptop hardware and software

Network Implementation Engineer

Confidential

Responsibilities:

Monitor/troubleshoot clients domestic and international networks
Perform both the technical and administrative activities associated with WAN services including frame-relay, Confidential -1, and DSL Circuits.
Network/IP Router troubleshooting/problem determination and maintenance
Support for a large-scale government (USPS) router upgrade migrate 7,000 + sites from Frame Relay to MPLS and increasing the bandwidth of each link.
Routing protocols. EIGRP, OSPF, and BGP, understanding of TCP/IP
Router troubleshooting/problem determination and maintenance.

Network Operations Technician

Confidential

Responsibilities:

Monitor/troubleshoot clients domestic and international networks
Engage equipment and service vendors to support network operations
Interface with client, notifying them of network problems.
Monitor and troubleshoot WAN, LAN and VOIP networks.
Problem determination Frame Relay, ISDN, ATM, and Private Line.
Router troubleshooting/problem determination and maintenance

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