PROFESSIONAL SUMMARY:

• Developed Design Thinking, Lean Innovation/Startup, Agile hands - on workshops for R&D Phd Researchers, Product Owners and UEX Agile teams
• Passionate about leading enterprise organizations through a smooth transition from Waterfall to Agile/Lean for the full product life cycle, scaling across entire organizations.
• 15 years hands-on Product Manager, Java/J2EE, Agile Program Manager and Scrum Master Specialize in facilitating DEVOPS IT infrastructure CI/CD Jenkins GitHub pipelines for SaaS, AWS/Google/Azure Cloud and iOS/Android Mobile deployments.
• Implement measurement frameworks, KPI's and analytics to quantitatively drive business decisions.
• Authored best-selling Software Project Management Kit For Dummies.

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Scrum Master/Agile Program Manager

Responsibilities:

• Coordinated the building of the AWS Confidential FSA CI/CD pipeline for 600+ financial services application development projects.
• As servant/leader, facilitated the Autodesk Web Portal team in the deployment of 4 beta releases paving the way for the first customer launch of the UI, Web, and Lambda AWS services, for Account Management app to support 1M+ Autodesk customers’ products and downloads.
• Coordinated the building of the DEVOPS CI/CD Jenkins GitHub pipeline with Sauce Labs, Selenium Web driver, and Mock Server test automation framework.
• Co-led the Feynman Portal team through the forming -> storming -> performing maturity phases of the Agile transformation.
• Spearheaded the continuous improvement program for refined product grooming, improved estimation process, resulting in 90% on-time delivery.

Environment: JS, Python, JSON, native web, iOS/aOS mobile-web, AWS/VM’s/Amazon EC2 Container Service (ECS), Docker Linux cloud containers, networking, firewalls, servers, security, Continuous Integration/Delivery (CI/CD), Acceptance Test/Behavior-Driven Development (ATDD/BDD) framework, using GitHub, Jenkins, StoryBook, Selenium Web Driver

Confidential, San Francisco, CA

Program Manager / Scrum Master

Responsibilities:

• Coordinated 3 release deployments of the Logical Inventory and Sourcing and Pricing Web services app and analytics dashboards, supporting 1,500+ GAP DC’s, retail stores, online eCommerce sites, and Data Analysts’ Business Intelligence.
• Coordinated the transformation of an inefficient and unstable large app deployment infrastructure, to a CI/CD pipeline of Web services, Java, XML, HBase and Azure Cloud, resulting in a cost savings of $500,000, by improving continuous build delivery and stability by 400% in the first year.

Environment: J2EE, JSON, Azure, Kafka, Salesforce, Confidential Wilbur, Manhattan, Continuous Integration/Delivery (CI/CD), Behavior-Driven Development (BDD) Cucumber framework, using GitHub, Subversion, and Eclipse

Confidential, Redwood City, CA

Program Manager | Scrum Master | DEVOPS IT

Responsibilities:

• Drove 4 DEVOPS business-unit-wide deployments of the COX Xtime European Data Center, Manheim-Lyft Auto Auction, Oracle 12c upgrades, Salesforce integration, BI Big Data Informatica, and AWS Cloud deployments/migrations with Splunk Cloud monitoring.
• Led the "Scrum of Scrums" PI quarterly planning for the Release Trains of 18 scrum teams, Product Management and Developer community.
• Co-led the COX X time business unit through the Agile SaFe enterprise transformation by tailoring Agile recommended practices to the unique needs COX's CaFe Scaled Agile process, for improved PI quarterly planning, story mapping for a refined cross-team PI product backlog grooming of dependencies, and improved release planning.

Confidential, San Francisco, CA

Founder/President | Product Owner

Responsibilities:

• As startup Founder/President and Product Owner, researched digital media market business models and value proposition, created product portfolio, product vision, release roadmap, requirements, user stories, product backlogs, and developed business partnerships.
• Invented a simultaneous teleprompter overlay of webcam video capture, for a one-stop-shop integrated video-blog Transmedia productions, as a front-end workflow to YouTube and Google Cloud, Firebase, Firepad, Google/YouTube Adwords Machine Learning, where content creators can write, direct, and publish quality content faster and cheaper on any device and to all digital media outlets

Confidential, Los Altos, CA

Agile Program Manager | Product Owner

Responsibilities:

• Developed Design Thinking, Lean Innovation/Startup, Agile hands-on workshops for R&D Phd Researchers, Product Owners and UEX Agile teams.
• Facilitated 4 Scrum teams' end-to-end R&D product life cycle from algorithm to prototype to proof-of-concept for entertainment embedded software vendors, to final System on a Chip (SOC) firmware/hardware vendors’ authoring tools, encoders/decoders, TV displays, BlackMagic’s Da Vinci Resolve and AutoDesk’s Lustre post-production color correction AWS cloud and mobile applications.

Environment: HDR 4K video and audio live broadcasting emerging technologies, HTML5, JS, Python, JSON, native web, iOS/aOS mobile-web, AWS/VM’s/Amazon EC2 Container Service (ECS), Docker Linux cloud containers, networking, firewalls, servers, security, Continuous Integration/Delivery (CI/CD), Acceptance Test/Behavior-Driven Development (ATDD/BDD) framework, using GitHub, Jenkins, Eclipse, Selenium, RoboTest BDD framework

Confidential, San Jose, CA

Scrum Master | Scrum Coach/Trainer

Responsibilities:

• Served as Scrum Master for 5 teams in Data Technologies Division, who delivered to the Confidential business great business value by way of Big Data web services, SaaS and Mobile apps and analytics dashboards, for: Marketing Segments & Analytics, Compliance/Fraud and Financial analytics using Teradata, Hadoop, HDFS, Spark and Tableau.
• Guided teams in making transition from Scrum to ScrumBan to Kanban.
• Directed, edited, and produced award winning explainer animation video for Confidential ’s Data Technologies’ “DATA Palooza

Environment: HTML5, JS, Python, JSON, native web, iOS/aOS mobile-web, cloud/SaaS, Continuous Integration/Delivery (CI/CD), Acceptance Test/Behavior-Driven Development (ATDD/BDD) framework, using GitHub, Jenkins, Hadoop, HDFS, Spark, Teradata, Big Data, ETL, Tableau, networking, firewalls, servers and security

Confidential, San Jose, CA

Program Manager | Scrum Master | Agile Coach

Responsibilities:

• Developed Design Thinking, Lean Innovation/Startup, Agile hands-on workshops for R&D Phd Researchers, Product Owners and UEX Agile teams
• Served as the first Enterprise Agile Coach-Trainer to lead Confidential ' Worldwide transformation from Waterfall -> Agile for 600+ R&D Lab Heads, Product Managers, Researchers, and Engineers, from 18 labs, in San Jose, Los Angeles, Dallas and Korea.
• Developed and led 20+ 4-hour hands-on workshops, specifically tailored for "Lean Innovation Research" projects, based on Lean Startup and Agile methodologies, which culminated into recommended practices in the R&D Scrum Alliance community.
• As servant-leader, served as proxy for multiple teams as Product Owner and Scrum Master to facilitate the 5 levels of Agile planning and 5 Agile ceremonies.

Confidential, San Francisco, CA

Agile Release Manager | Scrum Master | Coach

Responsibilities:

• Coached 5 Scrum teams, 35 Developers and 5 QA Engineers, through the transition of the Waterfall to Agile/Scrum/Kanban SDLC processes, including: 4 releases, for 6 product lines, at 3 remote development sites for 450 Fortune 1000 companies.
• Implemented and chaired quarterly Product Leadership Team (PLT) site-wide portfolio management, roadmap planning, program increment and release planning and solution demos meetings for release trains for HTML5, JS, native web, iOS/aOS mobile-web, and cloud/SaaS solution releases.

Environment: HTML5, JS, JSON, native web, iOS/aOS mobile-web, OpenStack VM’s & Containers, J2EE, xml, Continuous Integration/Delivery (CI/CD), Test/Behavior-Driven Development (TDD/BDD) framework, using GitHub, Subversion, Jenkins, Eclipse, Selenium, JMeter, Rational and TeamSite

Confidential, Sunnyvale, CA

Sr. Staff Test Operations & Analytics | Release Manager

Responsibilities:

• Created Agile Continuous Integration and Customer Acceptance Test Driven Development (CATDD) automation/release management process training modules, and produced online video training courses.
• Drove data-driven management decisions from ESD JUNOS Test Transformation metrics, and computed process cost of non-quality metrics.
• Led ongoing improvements to quality, development, test operations, engineering operations, and program/release management for JUNOS Pulse JUNOS QFabric Cloud-Ready Data Center, including embedded software.
• Co-led design/development of enterprise-wide in-process JUNOS Customer Experience & Release Health Metrics Dashboard to facilitate E-Staff's data-driven decision-making.

Environment: Fiber network, Layer-2/3, WAN Optimization, routing, security, transport protocols (TCP/IP, UDP, Ethernet (IPv4, IPv6), RSA, MPLS, VPLS, VPN, IKE, MD5, IPSec, vLAN/WAN, BGP (iGMP), OSPF, ISIS, SONET, ATM, PIM-Multicast), vmware

Confidential, Petaluma, CA

Product Quality Manager

Responsibilities:

• As Product Quality Manager, was a key member of the Customer Response Team and instrumental in the successful implementation of a new defect management process which improved on-time fix responsiveness by 33% within the first year of implementation.
• Co-led the Confidential Worldwide Scaled Agile transformation from multi-layered Waterfall software, hardware, firmware, and mechanical product life cycles, for the synchronization multi-site release trains across 3 continents/time zones, for the Wireline Access business unit of 750+ practitioners, resulting in a $2Billion successful Confidential & Confidential Uverse Quadruple-Play product roll-out Confidential 3,000,000 sites.
• Recognized as Engineering Process Group Leader of 1 of only 3 out of total of 178 Confidential business units worldwide, that reached SEI's highest Capability Maturity Model (CMM) Level 5 in only 3 years from scratch.

Environment: Fiber network, FTTU, FTTN, Layer-2/3, routing, security, transport protocols (TCP/IP, UDP, Ethernet (IPv4), RSA, MPLS, VPLS, VPN, IPSec, LAN-802.x, BGP (iGMP), OSPF, ISIS, ATM, PIM-Multicast); SCRUM, Clarity, PlanView, QSM SLIM, MS Project, 3G Network & future 4G Network Mobile DTV, IPTV, VOIP, VOD, ERP, PHP, JAVA, J2EE, XML