SUMMARY:

Effective high integrity project and business manager with demonstrated ability to lead teams and productively communicate to all levels within an organization, while excelling in demanding, fast paced environments. I have a strong background in data center infrastructure management, strategic planning, life cycle management big data and organizational leadership. I have years of successful experience working multifaceted projects, streamlining internal processes to enhance overall productivity, and fostering positive relationships with a wide range of clients, colleagues, vendors, stakeholders, subject matter experts and key business partners.

SKILLS:

Agile

PMO

Project Manager

Project Plans

SCRUM

Big Data

Data Analyst

Data Center

Data Migration

Cisco

Copper Cabling

Remedy

SOPS

Deployment

Migrations

CTI

Archiving firmware

Cyber Security

SDLC

MS Project

Queue Management

Queue

Data Analysis

Microsoft Dynamics

Dynamics

RAID

Microsoft Project

Site Survey

Solomon

Cabling

Fiber Optic

Backbone

Dispatch

Documentation

Publishing

AAR

Remediation

Process Documentation

Black Box

Operations Management

Metrics

Operations

Trading

Risk Management

Budgets

Portfolio Management

Vendor Management

Logistics

Decommissioning

Audit

OSHA

Osha 30

Osha 10

Subject Matter Expert SME

Marketing Analysis

AR, Workflow

EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Managed decommissioning efforts, hardware upgrades, migration events, and cabling across multiple data centers, controlling Solomon Dynamics (SL) queue.
• Ordered components needed to support migrations, refreshes, and decommissioning, arranging logistics for decommissioned equipment.
• Coordinated work with Cisco subcontractors, meeting project requirements and deadlines while using dashboards and templates to track results.
• Oversaw dispatch of field technicians to various bank sites to provide physical support for project deliverables while coordinating dates and records.
• Key Reviewed and processed site survey results, uploaded surveys to portal and e - bonding from SL Dynamics to Remedy.
• Created bridge lines for 24-hour support of changes in call centers and production data center environments, providing escalation and guidance as needed.

Confidential, Plano, TX

Sr. Project Manager (PMO)

Responsibilities:

• Supported multiple projects from initiation to closure for products and platform enhancements such as Cisco Emergency Responder (CER) and CrossApp, as well as Big Data migration from on premise to jhaKnow cloud in preparation for merger with Confidential .
• Played key role in standardizing and implementing processes for identity profiles and applications permissions management across multiple platforms.
• Identified and tracked milestones, ensuring compliance with regulatory requirements while securing and archiving results.
• Developed project dashboards and tracking tools for enterprise use, keeping projects on track and providing high level reporting for senior executives.
• Enabled transition from C360 to new project portfolio management tool, Clarity, ensuring accurate transfer of old and new data; entered MS Project plans into Clarity.
• Drive project performance, publishing meeting agendas and minutes, RAID (Risk, Action, Issue, and Decision) Logs, and project plans to achieve expected pace and results.

Confidential

Project Manager / Business Analyst

Responsibilities:

• Managed key components of Application Assessment and Remediation (AAR) work thread, coordinating workstreams for direct and contracted resources.
• Conducted stakeholder analysis, developing communications strategy to track communications and routines, ensuring activities were published to appropriate groups.
• Developed new metrics and dashboard capabilities, creating milestones and preparing progress reports for tiering framework, customer and third party data definitions, and remediation efforts.
• Facilitated regular touchpoint meetings for AAR work thread.
• Prepared regular document updates for initiative RAID logs, work plans, bi-weekly status reports, and integrated timeline documents.
• Successfully delivered project framework for Data Privacy Initiative mandated in Confidential .

Confidential

Project Manager (PMO)

Responsibilities:

• Supported end of year, cyber security and data privacy SDLC project that was extended several times, engaging multiple lines of business and key internal and external stakeholders.
• Achieved compliance with all regulatory requirements.
• Oversaw application teams that missed 2017 deadline, re - baselining schedules while preserving artifacts and documentation needed for security variances and exceptions.
• Collaborated with scrum teams, using, Agile, Waterfall, and combined methodologies to drive projects, set milestones, and progress, risks, assumptions, and blockers.
• Key Managed Microsoft PRISM plans, hour buckets, tasks, and enterprise resources while allocating and approving hours and baselining project plans as needed.
• Monitored CMDB flag advancement and work order generation, identifying task owners and assigning resources; published project plans.

Confidential

Technology Project Manager

Responsibilities:

• Coordinated multiple technology projects, developing charters, setting milestones, controlling scope creep, mitigating risk, and maintaining project timelines and budgets.
• Set and validated expectations for deliverables, planning workflow and migration events from start to finish and tracking resources and SME deliverables using various tools across multiple systems of record.
• Key Prepared and delivered status reports, including 4-blocker reports, meeting minutes, and process documentation.

Confidential

Project Manager / Data Analyst

Responsibilities:

• Directed decommissioning efforts across multiple data centers and oversaw hardware upgrades, migration events, and firmware installations and cabling.

Confidential

Global Project Manager

Responsibilities:

• Managed global technology deployments and infrastructure builds, facilitating meetings, overseeing vendors, resource budgets, and project designs while coordinating data center project rollouts and deliverables across multiple regions simultaneously in APAC, EMEA, and domestically.
• Developed global SLA's, locked in non- disclosure agreements and developed SOPs for vendor partners and response teams.
• Designed and oversaw deployment of fiber optic backbone and related equipment across multiple data centers globally and domestically.

Confidential

Project Manager / Data Center Technician

Responsibilities:

• Performed hardware upgrades and decommissionings, oversaw and conducted migration events, installed fiber optic and copper cabling, prepared documentation, and conducted data center site build outs from foundation forward.