PROFESSIONAL EXPERIENCE SUMMARY:

I am a passionate, innovative, and self - motivated IT professional with 7 years of experience in Information Technology. I am experienced in consulting on long term and short term projects. I have a strong focus within the Systems Implementation discipline and experience in Business Analysis, Project Management, Testing, reporting, requirements gathering, and defect/problem management. Proficient use of agile methodology in most of my projects and strong knowledge of Software Development lifecycle and methodologies like Waterfall and Scrum approach. I am passionate about my role and enjoy delivering interesting and challenging work in different sectors. I am actively looking for a role with an ambitious company that can offer great working experience and help me achieve my professional goals.

KEY COMPETENCIES & SKILLS:

Business Analysis & Testing

Scrum Master

Business Development

Project Management

Problem and defect resolution

Agile & Design Thinking concepts Critical thinking & decision - making Visual modelling

Structured analysis

End-user support and training

Personal Attributes

Analytical skills

Attention to detail

Excellent Communication skills Can-do attitude

Passionate

Problem solving

Fantastic team player

Highly motivated and organized Technically minded

Key System Experience

HP QC ALM - Testing tool

Confidential RQM/RTC - Testing tool

SOAP UI

XML validation

Web Application

Web Service Testing

JDA software - Supply Chain

HTML/CSS

Operating Systems - LINUX

Operating Systems - MS DOS

Microsoft SQL Server

Microsoft Access

Microsoft Office Suite

(Excel, PowerPoint, Word, Outlook)

ServiceNow Fundamentals

Microsoft Dynamics 365 Fundamentals

Salesforce Trailhead

EMPLOYMENT HISTORY:

Confidential

Project Manager, Business Analyst, Test Lead

Responsibilities:

• Manage and take ownership of the Go/ No - Go criteria, RAID log and Microsoft Project Plan (MPP). This includes leading the PMO stream and running the meetings
• Facilitate daily stand ups, and coach team members to ensure all are well trained and understand Agile processes
• Responsible for planning and overseeing the transfer of key information necessary for support, operation, and acceptance of solutions deployed into production.
• Ensure the streams have everything they require to complete set tasks; this includes managing bottlenecks across the streams and escalating any issues if need be.
• Attend steerco and prepare meeting minutes
• Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications.
• Analyzing and managing project risks and issues
• Leading the test stream and worked closely with the business to plan, execute, and report the End to End functional testing, SIT testing and System testing
• Designed, executed, and reported the UAT test approach and plan as per the business needs
• Lead design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow.
• Identify and establish scope and parameters of systems analysis in order to define outcome criteria and measure-taking actions.

Confidential

IT Senior Consultant, Business Analyst

Responsibilities:

• Working closely with the corporate systems team to translate the current state understanding into a baseline technology architecture at a capability and system requirement level for the organization
• Teach Scrum practices and principles
• Remove roadblocks and assist product owner with the product backlog
• Developing a target/ future state architecture and an implementation roadmap for sign - off.
• Assessing the current state of the organizational design/ services and documenting across several dimensions through multiple stakeholder interviews and workshops.
• Led the team in reviewing and analyzing the system performance, approaches taken to maintain current IT infrastructure
• Examining core business requirements to ensure application is fit for purpose, also considering the internal governance and operational structures.
• Conducting interviews with stakeholders/ end users to understand high level key business requirements expected from the system, and whether these are being delivered from the system functionality currently implemented
• Drafted final report which includes findings and recommendations identified for submission to the Steering Committee
• Meet with decision makers, systems owners, and end users to define business, financial, and perations requirements and systems goals and identify and resolve systems issues.

Confidential

IT Advisory - IT Consultant, Business Analyst, Senior Test Analyst

Responsibilities:

• Ensuring excellent client service delivery always
• Ensuring technical capability is aligned with the organization’s current and future Customer strategy and objectives
• Providing rapid response to support proposals and case work
• Providing clear, timely and effective management information to senior managers
• Assist in completion of fieldwork required for the project
• Creation of functional specifications, business requirements analysis, flowcharts, and process maps
• Assist in business case writing, procurement, and market scan evaluation
• Facilitated extensive workshops to identify and develop personas, user stories, user journeys and requirements utilizing design thinking and agile concepts.
• Draft and maintain business requirements and align them with functional and technical requirements
• Conducting interviews, meetings, and presentations to gather requirements
• Determine and document user requirements for business processes
• Identify gaps, strengths, and weaknesses
• Working with management team to ensure benefits realization and costs to help provide the best viable solution

Confidential

Senior IT Business Test Analyst

Responsibilities:

• Key resource on this project, anchored the work stream throughout, providing continuity and leadership
• Performed Test activities across planning, design, execution and closure phases of STLC in fast paced agile environment especially Scrum
• Preparing status report, test exit reports and updating project manager regularly about the progress of testing activities.
• Create and manage system test scripts in HPQC ALM
• Testing JDA software (leading provider of end - to-end, integrated retail, supply chain planning and execution solution
• Perform SQL queries to ensure data accuracy
• Perform API testing using POSTMAN and XML validation
• Interact between development and validation teams for effective communication.
• Stakeholder engagement and business process workflows
• Problem identification, reporting and defect management
• Delivering system tests, system integration tests, user validation tests and supported go- lives
• Analyze test results to report any bugs, defects or errors
• Communicate testing progress, test results to management
• Use of quality assurance best practices
• Ensure that the testing activities allow the system/application to meet the business requirements
• Testing the software according to the specifications outlined and reporting any issues
• Stepped into the position of Test work stream as a Test Manager and filled in gaps
• Ensured that work stream is up to date and made sure team is all set for testing the system.
• Provided testing and status reports to clients when needed during execution
• Represented test team and key member in all meetings and reporting
• Managed user validation testing and system integration testing
• Pro-active and willing to get tasks done immediately, worked well under pressure

Confidential

IT Consultant, Business Test Analyst

Responsibilities:

• Business requirements gathering, workflow analysis and optimization
• Performed Test activities across planning, design, execution, and closure phases of STLC in fast paced agile environment especially Scrum
• Testing the software according to the specifications outlined and reporting any defects
• Create and manage system test scripts in Confidential RQM/RTC
• Perform SQL queries to ensure data accuracy
• Perform API testing using SOAPUI and XML validation
• Problem and defect management
• Reporting and documenting
• Help manage the Work stream and assign tasks
• Delivered system tests and systems integration tests
• Exposure to system, functional testing, User Acceptance testing and Post Go - Live support
• Create and manage system test scripts in RQM/RTC
• Test plan, Test case documentation and test case execution
• Work closely with development, process, business and delivery teams to design strategies and system flows
• Create and analyze deliverables based on business requirements
• Experienced in the full IT project lifecycle, from requirements/design phases to post go live support