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Scrum Master Resume

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Mechanicsburg, PA


  • Certified Scrum Master with 8years of experience in agile software development methodology. Proven ability at motivating and enforcing theAgile principlesand removing impediments.Result driven servant leader with skills in delivering projects by efficiently collaborating, coaching and counselling multiple Scrum Teams.
  • Strong knowledge of System Development Life Cycle (SDLC) and Project Life cycle. Experience in different development methodologies like waterfall model, Agile, SCRUM,SAFeand Waterfall - SCRUM hybrid.
  • FacilitatedScrumceremonies like Sprint Planning, Daily Stand-ups, Sprint Reviews, Sprint Retrospective and Backlog Refinement.
  • Collaborate with project stakeholders to negotiate scope boundaries, approaches to mitigate risk, priorities of specification elements, and adjustments as indicated to alleviate conflicting requirements.
  • Worked closely with product owners in Backlog grooming and managing the product backlog.Coordinating & collaborating with other scrum teams to help identify and track user story dependencies
  • Helped the team and product owner to prioritize the PBI’s using prioritization techniques like 100 Dollar test, MOSCOW, Business Value based etc.
  • Managed multiple off-shore and on-shore teams. Empowered teams to self-organize and grow cross-functionality.
  • Facilitated Sprint Planning helped the team commit to a sprint goal with and break all stories into tasks. Used Estimation techniques like Planning Poker, T-shirt sizing and relative mass evaluation.
  • Helped the team in Sprint Reviewto review the Potentially shippable product increment (PSPI) to the business users, higher management and all the other stakeholders.
  • Facilitated Agile Retrospective using techniques like Silent Writing, Happiness histogram, Sad Mad Glad, Speed datingetc and guided teams with outcome resulting in enhanced performance.
  • Protected the teamover-commitment and prioritize resolution of defects/bugs. Met goal of addressing and resolving issues within 24 hours.
  • Worked on decomposing EPICs into smaller user stories for effective utilization by Considering and identifying SMART tasks with the help of the team.
  • Removed team impediments on a daily-basis to allow the team to deliver the sprint goals and deliverables.
  • Working knowledge of other Agile concepts such as continuous development and deployment, Test Driven development (TDD) etc.
  • Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.
  • Also,Created and maintained Sprint Burn-down Chart and Product Burn-Down Chart to keep the track of the teams and created Product Burn-up Chart to show the progress of the team to higher management using JIRA.
  • Coached and mentored team members on Scrum, SAFe process.
  • Worked on multiple sprints at a time in Scaled Agile Framework model (SAFe).
  • Experience working as a Scrum Master for 2 Agile Scrum Teams using the Enterprise Scaled Agile Framework (SAFe) model.
  • Worked in SAFeenvironment and was involved in Scrum of Scrums and enhancing the effectiveness of the application.
  • Expertise in using the Atlassian Products- Especially Jira and Confluence, MS Project.


SDLC Methodologies: Waterfall, Agile-Scrum, SAFe.

Requirement Management Tools: JIRA, Rally, TFS, MS Project

Languages: SQL, C, C#

Operating Systems: Windows XP, 7, 8, 10, Mac OS


Confidential - Mechanicsburg, PA

Scrum Master


  • Interacted with Business Analysts, Product Owner, Development team and other stakeholders to define the scope and set the expectations.
  • Coached multiple teams on SAFe program activities, events, various roles and responsibilities.
  • Reported to head of IT, Release Train Engineer and helped setup the SAFe framework.
  • Participated in theSAFe PI Planning and managed dependencies with other teams.
  • Attended and actively participated in Scrum of Scrum meetings to resolve interdependencies on other teams.
  • Facilitated and time-boxed Scrum ceremonies such as Sprint planning, daily scrum, Sprint review, Sprint retrospective and backlog refinement meeting.
  • Actively involved in the team conflicts and resolved them.
  • Educated and reinforced both offshore and onshore teams in Agile and Scrummethodology. Facilitated cross-team coordination and collaboration.
  • Ensured cross-functional coordination between product owners, analysts, developers and QA occurred early and often, and removed barriers and blockers for the team
  • Helped the product owner in writing user-stories that meet the INVEST criteria and in prioritizing the product backlog using MOSCOW technique.
  • Improved team velocity by incorporating capacity planning into sprint planning sessions.Estimated the stories using the Planning poker technique.
  • Helped the team understand SMART tasks and helped them in task breakdown for user-stories in sprints.
  • Facilitated and time-boxed the daily stand up meeting with both off-shore and on-shore resources.
  • Conducted Physical and Virtual Retrospective meetings using techniques like silent writing, happiness histogrametc. every sprint to improve the upcoming sprints and team’s productivity.
  • Monitored the development progress throughout each sprint to ensure project was within scope and budget.
  • Collaborated with other Scrum Masters to improve methodologies’ efficiency.
  • Provided all the required support to the team using a servant leadership style whenever possibleby escalating and resolving impediments to the team’s progress.
  • Reported sprints progress, release notes, metrics like Sprint Burndown Chart, Epic and Release Burndown Chart, velocity and Control Chart to the management and maintained dashboards.
  • Tracked stories using JIRA software and maintained all the project related documents and decisions in Confluence.

Environment: Scrum, JIRA, MS Visio, MS(Powerpoint, Excel, Word etc., ),.Net, SQL, Microsoft Azure, MVC, SSRS, HTML5, CSS3, AngularJS.

Confidential - Columbus, OH

Scrum Master


  • Facilitated and time-boxed Scrum ceremonies such as Sprint planning meeting, daily Stand-up meeting, Sprint review meeting, Sprint retrospective meeting and backlog refinement meeting.
  • Collaborated with members of the Product, Business and Engineering Teams to develop the Product Backlog.
  • Helped the Product owner in decomposing the EPICS into user stories and maintain the product Backlog.
  • Helped the team and product owner in prioritizing the PBI using prioritization techniques like 100-dollar testand MOSCOW.
  • Monitored SAFe-based Agile team and worked closely with Release Train Engineer through Program Increments.
  • Participated in Scrum of Scrum meetings and communicated on Team’s progress, impediments and any cross-team coordination that needs to happen.
  • Facilitated and time-boxed the daily stand up meeting with both off-shore and on-shore resources.
  • Removed obstacle for the team by escalating an issue to leadership resulting in early delivery of customer issue solution in which customer provided positive feedback.
  • Conducted interviews to identify different process for each user while simultaneously identifying their pain points.
  • Identified potential project risks and helped developed a mitigation plan to resolve potential issues.
  • Managed burndown charts and motivated team members working toward goals.
  • Used techniques like Sad mad glad and Happiness histogram in Sprint Retrospective meeting.
  • Gave Agile coaching whenever needed to the team and Product Owner.
  • Developed Scrum reports to include User Stories, Velocity Charts, Burn-down charts and Sprint Retrospective notes.
  • Facilitated Sprint Planning meeting and used Planning poker technique to estimate the user stories and always made sure that the team was not over-committing.
  • Made sure that every person in the Scrum Team spoke about what they did, in the Sprint Review meeting.
  • Removed both external and internal impediments in the team effectively.

Environment: Scrum,Confluence, Java, Spring MVC, REST, JSON, XML, JavaScript, AngularJS, Oracle, OAM.

Confidential - Raleigh, NC

Scrum Master


  • Managed project scope to ensure delivery.Planned and monitored project budget/spending with the project management organization (PMO).
  • Facilitated and time-boxed Scrum ceremonies such as Sprint planning meeting, daily scrum meeting, Sprint review meeting and Sprint retrospective meeting.
  • Facilitated SprintRetrospective meeting using techniques like Silent Writing, Happiness histogram, Sad Mad Gladetc., This helped the team perform better.
  • Coached Team on Agile-Scrum and made sure that every person in the Scrum Team were following the Scrum-framework.
  • Facilitated Sprint planning meeting and used Planning Poker and T-shirt sizing technique to estimate the user stories.
  • Made sure that the ScrumTeam is collaborative, self-organized and cross-functional.
  • Ensured positive and frequent interaction between the Scrum Team and the Product Owner.
  • Guided projects to completion on time, within scope, and on budget by enforcing the Scrum methodology at the project level.
  • Helped the project manager and team in creating the user stories by conducting the user-story workshop sessions.
  • Facilitated prioritization techniques like MOSCOW analysis and 100 Dollar Test to help the team prioritize PBI.
  • Facilitated the planning meeting and helped the team in estimating the user stories using Planning Poker technique.
  • Removed any external and internal impediments faced by the team and made sure that team is productive in completing the tasks.
  • Always tracked metrics like Sprint Burndown Chart, Epic and Release Burndown Chart and Control Chart.
  • Addressed risksby creating a centralized Risk register, created a risk management plan and abbreviated technical and managerial risks.
  • Mitigated risks by using various mitigation strategies and understood the probability of risk and jotted down in the register and maintained them by jotting down the Risk exposure with the probability and loss.

Environment: Waterfall-Scrum, TFS, MS Office, .Net, SQL, MVC, MVVM, AngularJS, HTML, CSS, SSRS.


Scrum Master


  • Facilitated and time-boxed Scrum ceremonies such as Sprint planning, daily scrum, Sprint review and Sprint retrospective.
  • Managed 2-week sprints in Agile environment using Jira.
  • Acted as a Servant leader to the team and shielded the Scrum team from both external and internal impediments.
  • Coached both development team and product owner on Scrum practices.
  • Helped the product owner along with the Scrum team to prioritize the product backlog.
  • Tracked metrics like Sprint burndown chart, Epic and release burndown chart, Velocity and Control chart.
  • Acted as a coach to the team to guide the team to ever higher levels of cohesiveness, self-organization and performance.
  • Ensured good relation and communication between the Scrum Team and Product Owner along with other Scrum Teams working on the project.
  • Empowered and assured the team is productive and functional.
  • Developed and motivated team members.
  • Removed any barriers or impediments in the team, that were stopping the team to reach the Sprint Goal.
  • Sheltered team from over-commitment, helped PO manage backlog, prioritized resolution of defects.

Environment: Waterfall-Scrum, JIRA, Java/J2EE, SOAP, JavaScript, XML, HTML, CSS, MySQL.


.Net Developer


  • Extensively worked with WebForms using ASP.NET and C#.NET
  • Involved in the database design and data collection using SQL Server 2005
  • Used C#.NET Technology for server side programming
  • Used Data list, Repeater, Data grid, Place Holder controls to show the data in the UI
  • Involved in Developing Components for Business Layer and Data Layer
  • Designed and developed WebForms using ASP.NET, for the user interface
  • Using the Code behind Class technique and retrieving data using ADO.NET with ASP .NET
  • Involved in writing Complex queries, stored procedures in T-SQL
  • Utilized ADO.NET technology extensively for data retrieving, querying, storage and manipulation
  • Developed reusable and optimized .NET components using C#
  • Validated user input on WebForms using validation controls like Compare Validator, Range Validator, Regular Expression Validator and Custom Validator. Also Performed Client side validations for the same.
  • Writing JavaScript to improve client experience
  • Performance tuning of stored procedures

Environment: C#, ASP.Net, ADO.Net, VB.Net, UML, SQL Server 2005, SSIS, SSRS, Visual Studio 2005.

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