Senior Program/project Director Resume
EXPERIENCE SUMMARY:
- Provided services as a trusted advisor to customers’ senior management
- Over 20 years of hands - on experience in leading programs/projects in various industries.
- Led more than 20 programs/projects ranging from 6 months to over 2 years with budgets ranging from $500K to over $30 million.
- Led local and global implementations with over 100 members in virtual and outsourced environments that included COTS applications and custom solutions.
- Led On-Prem and Cloud-based digital business transformation projects
- Assisted customers in monitoring and controlling program/project level risks and issues by implementing mechanisms to identify analyze and respond.
- Program/Project Management with emphasis on: Leadership and Management
- Define strategies - business, IT
- Stakeholder Management - Internal and External
- Plan and own project plans, budget, risk and issue management
- Resource mentoring
- Manage Change and training
- Problem Solving - Facilitate and Brainstorm
- Requirement Gathering and solution design workshops
- Complex technical and functional issues
- Translate the resulting solutions into actions, tasks and seamless handoffs
- Training sessions
- Risk and Issue Management
- Procurement Process
- Tender/ RFP development, reviewing responses, scoring, shortlisting, interviewing, selecting, negotiating and finalizing/awarding contracts
- Moved North America Payroll payroll processing to offshore
- Over 40 Complex Interfaces to internal mainframe systems and external partners
- Usage of AWS Data Lake for data transformation and analysis.
- Worked with over 20 service providers
- Oracle EBS upgrade, Project Costing, HCM Single Sign-on, Project Costiong (Plan and Analyze Phase) and Oracle Primavera Unifier pilot
- Worked with multiple System Integrators
- Assisted with a multi-million dollar IT RFP development, reviewing responses, scoring, shortlisting, interviewing, selecting, negotiating and finalizing/awarding contracts.
- Contract and Project Management process transformation across all the business units include IT, PRESTO, GO Transit, Capital Projects Group (CPG)
- Complex interfaces / Integration with all the ministries, including but not limited to, ministry of Children and Family Development, Education, Environment, Health, Social Services Development etc (29 ministries/departments)
- Complex Payment processing for all the ministries/departments
- Data Warehouse (DW) integration/reporting and
- Time critical business processes after the office hours
- Remediation of a large number of customizations - Over 400 customizations
- Managed the complete project remotely.
- Setup of new operating unit and related processes, remediate and transfer all the RICE objects
- Modules: Oracle Financial including internet expense, Inventory, OPM Inventory, OPM Production, Order Management, Shipping and Purchasing
SKILLS:
ERP: Cloud - SaaS, IaaS
Accounting to Financial Reporting: General Ledger, Receivable, Payable, Cash and Fixed Assets Management
Procure to Pay: Purchasing, Sourcing, iProcurement, Supplier Management, InventoryPayables, iSupplier, Contracts
Order to Cash: Contract and Order Management, Receivables, Inventory, Advance Pricing, Incentive Comp., Configurator, iStore
Human Resource: Absence, Benefits, Payroll, Talent Management, Taleo, Oracle Time and Labor (OTL, Oracle Learning Management (OLM)
Manufacturing: Advance Supply Chain Planning, Bills of Material (BOM),Work in Process, Mobile Supply Chain, Quality, Cost Management
Project Management: Contract Management (Unifier), Costing, Billing
Reporting: Oracle Discoverer, HyperionMulti-dimension DB
Methods: Agile, Waterfall, SDLC, PMLC
PROFESSIONAL EXPERIENCE:
Senior Program/Project Director
Confidential
Responsibilities:
- Successfully leading and delivering Global IT Portfolio, Programs/projects including On-Prem and Cloud-based Oracle application (EBS, Fusion, Supply Chain, Procurement, HCM, Payroll, Taleo, Unifier, Single Sign-On etc.) implementations, and upgrades to the latest Oracle releases.
- Providing leadership in resolving internal and external program/project conflicts to ensure successful and timely completion of projects.
- Providing leadership in meetings with key stakeholders such as external vendor, internal IT, business, unions, off-shore/onsite project teams and guide them through complex change. Skilled at facilitating operating model workshops between business partners and vendors to ensure new organization design constructs result in seamless handoffs, concise workflows, and effective business-as-usual operations.
- Acting as a Solution Architect if and when required.
- Assisting customers in monitoring and controlling program/project level risks and issues by implementing mechanisms to identify, analyze and respond to them.
- Assisting organizations in all phases of the procurement process to procure multi-million dollar licenses and professional services by preparing an RFP, evaluating responses, selecting vendors and awarding contracts.
Confidential
Solution Architect
Responsibilities:
- Moved from an in-house legacy system and third-party vendors to the Cloud.
- Moved the payroll to India and resulting attrition - transfer of business knowledge was a big challenge
- Multiple internal business streams within the HCM/Payroll implementation - Recruitment, Core HR management, Benefits, Pension, Rewards, commissions, multiple payroll disbursement cycles etc).
- Demonstrated ability to manage, integrate and motivate the teams for direct and effective achievement of organizational objectives.
- Interdependency among a number of competing projects (Finance, Security, Commission system etc), each with diverse agendas and priorities. In partnership with senior business leaders, worked with the other teams on a regular basis to ensure the transformation of Finance and HR business processes to a streamlined and high performing integrated system
- Over 20 service providers, internal IT team with different priorities and legacy system owners with insufficient knowledge.
- Directly remained engaged with all of them on a weekly basis to overcome obstacles, identify deficiencies and share success.
- Demonstrated balanced judgment, stability and capacity to drive consensus among all.
- Multiple Clouds (Oracle and AWS) along with On-Prem servers
- A Canadian government agency that manages integrates road and public transport in Ontario carrying over 70 million passengers
Practice/Project Director
Confidential
Responsibilities:
- Oracle Fusion Core HR, Payroll, Benefit, Pension and Absence Management - 18 month implementation
- A system that empowered over 18000 associates across Canada and US with on-demand access to view and update their information
- Biweekly, Semi-monthly and Monthly payroll
- Retail Banners across North America - Hudson Bay, Lord & Taylor and Saks
- Working with Global System Integrator
Confidential
Solution Architect
Responsibilities:
- Over 100 resources
- Mentored Project Managers
- Managed enterprise wide Oracle Primavera Unifier implementation with over 2000 users
- Concurrently delivered SSO enablement for Taleo and HCM
- Managed Oracle Project Costing implementation till Testing phase
- Worked with Systems Integrators to successfully deliver. upgrade of Oracle Applications to 12.2.4
- Worked actively in the end to end License and professional services procurement process - from creating an RFP to issuing of an award.
Confidential
Solution Architect
Responsibilities:
- Oracle Financials, Procure to Pay, Order to Cash including iStore, complex interfaces
- Over 50 resources
- Oracle R11 upgrade to R12.1.3 on time.
- 29 Ministries and Departments
- Complex integration with the Ministries and third parties
- Time Critical application processes
- Over 400 customizations
- Oracle Financials, Supply Chain Manufacturing
- Over 10 resources
- Delivered changeover of a newly acquired company software system into an existing Oracle EBS instance.
- Over 30 resources
- IT Security Remediation project around web applications..
- Assistance in vendor selection for replacing its mainframe equipment/solution (GEAC) with a COTS hosted in a distributed environment (AIX or Intel)
Confidential, NY
Solution ArchitectResponsibilities:
- Over 24 Onsite and offshore resources
- Establishing effective project management processes and Oracle Project Methodology (PJM/EMM/OUM) on a global Oracle ERP R12 upgrade project
- Identified risks and recommended mitigation plans.
- Provided assistance in creating Enterprise wide End User Training plan and Upgrade Readiness Review deliverable
- Provided assistance in managing the program
- Structured entire program work plan that included both, application and technology component
- Facilitated gap resolution meetings whenever required
- Provided strategic advice on implementation approach
Confidential
Solution Architect
Responsibilities:
- Oracle Financial (GL, AR, AP, FA, CM)
- Inventory
- Order management iProcurement, Sourcing
- Contracts, EAM, HR
- Provided assistance in managing the program. The program covered implementation of Oracle in Australia, Chile and South Africa.
- The role involved providing assistance in stabilizing South African implementation, ensuring successful roll-outs of Australian implementation and early mitigation of issues in South American implementation.
- Over 30 resources including that from other Vendors
- Conducted review of a $30 million multi-phase “challenged” EBS/Siebel implementation. The focus of this review was to evaluate project plans in place, delay of progress against the plans, and recommendations to re-plan the project so to ensure more realistic and manageable plans are in place.
- The program required configuring, testing and rolling out Oracle applications in 18 countries in EMEA, APAC and North America