PROFESSIONAL SUMMARY:

• + 22 years hands - on experience in information technology project management software development / integration quality assurance leadership teams and budget management communication …
• A strategic thinker, planner, results oriented multi-skilled IT Project Manager, fluently bilingual (French and English) with over 22 years of successful hands on experience in delivering and leading midsize to large complex, strategic IT Projects/Programs of Software development, Software/Business Applications implementation and integration, and in providing IT/Business consulting for companies in various industries ( i.e: Banking, Insurance, Healthcare, Public Sector).
• Successfully delivered on time, on or below the budget more than 30 complex IT Projects for various businesses, employing industry recognized project management methodologies and business analysis best practices and bodies of knowledge including the ability to move between Agile and traditional approaches depending on project specifics and client goals and also to multi-task on various initiatives whenever needed.
• +20 years extensive experience in delivering new Enterprise systems and implementing various ERP’s, CRM: (i.e: Oracle EBS, SAP, SAGE,…etc).
• Strategic analyst and architect with multiple success translating customer business/technical challenges into successful business solutions based.
• Strong problem solver with proven analytical skills and the ability to analyze complex problems, evaluate alternatives, and propose solutions.
• Natural leader built high-performance teams through a collaborative approach and led teams of all sizes including executive stakeholders, steering committee teams, project teams, client staff, my own staff and offshore teams.
• Proven relationship builder with Executive Management, staffed teams, different stakeholders/partners and known capacity to mobilize people to collaborate efficiently to meet objectives.
• Excellent communication skills (oral and written) in businesses and technical situations at all levels.

SAMPLE KEY PROFICIENCY AREAS:

• IT Project Governance
• Project & Program Management
• Strategic Planning
• Research & Troubleshooting
• ITIL Framework
• Relationship Management
• Integrations & Deployments
• Software Quality Assurance
• Supervisory Management
• Systems analysis
• Cross functional Teams Management
• Process Analysis and BPR
• IT Architecture Design

TECHNICAL SKILLS:

METHODS: AGILE (Scrum, Kanban, Lean), Waterfall, V, UML.

LANGUAGES: SQL, PL/SQL, JAVA, .NET, Python, C/C++/C#, VB.NET, PHP, XML, HTML/JavaScript/CSS.

SGBD: Oracle, MS SQL Server, MySQL, PostgreSQL, MS Access.

IDE: Oracle Forms/Report, JDevelopper, Eclipse, Android Studio.

TOOLS: JIRA, Confluence, MS Project, MS Visio, Oracle Designer, PowerAmc, Junit, Selenium, HPE.

SERVERS: Apache, Tomcat, Oracle APEX, Oracle Application Server, Websphere, JBoss, WeblogicOS Linux, Redhat, Ubuntu, AIX, MS Windows, MAC OSX, Android, IOS.

WEBSERVICES: RESTful, SOA

PROFESSIONAL EXPERIENCE:

Confidential

SENIOR IT PROJECT MANAGER

Responsibilities:

• Planned, coordinated and executed with success the project of upgrading the whole ministry Computers to Windows 10 - 20H2 Core (around 12.000 Workstations) and implemented the «Windows 10 As A Service - Waas » processes,
• Realized the risks analysis and mitigations,
• Defined and established the deployment strategy,
• Completed the update of the Ministry’s IT assets inventory and revised the multiple processes to keep it always up-to-date .

Methodology: Hybrid

Environment: Microsoft Windows 7,8 et 10, Office 2013, SDM

IT PROJECT MANAGER

Confidential

Responsibilities:

• A new integrated business solution including modules « POS, Validation and access Control, inventory and product management, accounting
• Touristic Guide Management» applications for The Moroccan Ministry of Tourism

Project Methodology: Hybrid

Environment: RFID, RESTFUL, JAVA, ORACLE APEX, XE 11gR2, JAVASCRIPT, HTML5, WINDOWS SERVEUR 2012

SENIOR IT ANALYST

Confidential

Responsibilities:

• Analyzed and documented the business and technical requirements for the development of an application for the automation of manual production. Front end technology used NodeJs, Angular and back end technology: Oracle 11g Database, PL/SQL, SQL, .NET .
• Responsible for all new developments related to the « Financial and Academic Records » on Itanium and Windows servers.
• Realized a full audit and inventory of the « Financial and Academic Records» productions (on demand and automated) on ITANIUM and Windows Servers.
• Supported and upgraded all the Batch, DCL and SQL Production Scripts.
• Created and implemented multiple secure FTP transfers between UQAM and the other university .
• Realized all the SQL scripts to troubleshoot issues in Production and also for decisional purposes.

Project Methodology: Agile (Scrum)

Environment: & Technologies: Windows, Itanium, Windows Server 2008/2012, Microsoft Azure, PL/SQL, SQL, .NET, Docker, Kubernetes, Microsoft Azure, Atlassian Jira - Confluence, DCL

SENIOR IT CONSULTANT / PROJECT DIRECTOR

Confidential

Responsibilities:

• Delivered and rollout more than 25 industry-leading software and custom applications that saved clients millions of dollars,
• Multiple Business Processes reengineered and improved to be efficient, shortened processes from weeks to minutes,
• Multiple customers captured #1 in their market and generated $ Millions dollars in annual revenues within year one of launch.
• Customer Senior Management and end users satisfaction,
• Increased the profit and developed the business Portfolio.

Confidential

SENIOR PROJECT MANAGER / IMPLEMENTATION CONSULTANT

Responsibilities:

• Developed and authored Project Charters, realized the Planning and schedules for Resources and tasks during multiple phase of the project, defined multiple Templates of the deliverables, evaluated and assessed the risks at each step, prepared regularly Dashboards and Reports to Project Directors and Steering committee.
• Led the Gap Analysis phase through planning Workshops and resources, validating the deliverables, serving as liaison between the Customer Teams and the Software Editor teams.
• Directed the deployment of « AIX » operating system, « Oracle 10g » database and « Websphere 6.1 » application server on the development and Production servers, and all the required SQL Scripts.
• Reviewed and validated the architecture of all the custom developments: Scripts, Batch, interfaces…
• Supervised and managed multiple Cross-Functional Teams, 6 Developers, 3 consultants.
• Supported the testing teams in performing the product, performance and User Acceptance tests.
• Organized and animated more than 20 technical and functional workshops, authored Technical and Business requirements, reengineered multiple business process to support the new business application.

Project Methodology: Hybrid

SOFTWARE PROJECT DIRECTOR

Confidential

Responsibilities:

• Managed the Upgrade of the Business Custom Application «MUPRAS»from ORACLE 7 Client-server version to a Web based 3 tiers ORACLE 10g Version including database redesign, updating code, migrating data.
• Interfaced the Business Application «MUPRAS»with Accounting Software SIEBEL COMPTA,
• Reduced Reimbursements Frauds to almost 0 by developing new modules: «Medical Affairs Management» that manage the Medicals controls of adherents, and also «Retired Employee Bonuses Management »
• Produced the User Acceptance Testing Plans Documents.
• Providing full applicative and technical support.
• Reengineered Front and Back Office Business Processes reducing reimbursement-processing time by 50%.

Project Methodology: Agile (Scrum)

ERP IMPLEMENTATION PROJECT MANAGER

Confidential

Responsibilities:

• Drove the implementation and ERP integration of the All-in-one management software ODOO V8 (HR, CRM, Sales, Accounting, Invoicing, Purchase, Inventory…)
• Realized the GAP Analysis study,
• Documented Business Requirements for the uncovered functionalities development and Users Acceptance Tests,
• Supervised 2 developers that developed Scripts, interfaces and the not covered functionalities using PYTHON,
• Managed all phases of the integration Project including Data Migration.

Project Methodology: Waterfall

IT CONSULTANT

Confidential

Responsibilities:

• Animated multiples workshops with each Company Stakeholders and produced the Business Requirements,
• Reengineered multiples Business Processes,
• Produced all the QA documents (UAT, New procedures...)

Project Methodology: Waterfall

SOFTWARE PROJECT MANAGER

Confidential

Responsibilities:

• Realized the full Business Analysis of the Financing company EQDOM including the Functional, technical and applicative Analysis and produced the corresponding Mapping documents as a preliminary to the implementation Project of the Business Application
• Modeled the basic up-to-date Processes,
• Analyzed all the actual generated Accounting activities .
• Managed the Full SDLC of the Business application development project related to Retirement Insurance Product « RECORE » using Oracle 9i, Forms 6i and Report 6i.

BUSINESS ANALYST / CONSULTANT:

Confidential

Responsibilities:

• Conducted the Business Process Analysis, the stakeholders Analysis and the IT Service Impact Analysis,
• Produced multiple Business Processes related to the Front and Back Office Market place,
• Designed the technical architecture for the Credit Risk Management,
• Reengineered multiple Business Processes related to Banking Transfers.
• Documented the Functional requirements and acceptance testing plans for the treatment of the data received from the Moroccan Central Bank related to Customers Credits.
• Participated in the implementation of new Front and Back office tools for the market place and realized the parameters setup, the acceptance tests

PROJECT MANAGER / BUSINESS ANALYST

Confidential

Responsibilities:

• Analyzed the complete Business Processes, documented the Business Requirement documents for all Insurance departments: Automobile, Marine, Personal Liability, Commercial Liability, Health Insurance.
• Documented the Technical specifications and fully managed the SDLC of the business application development project.
• Coached and supervised 4 VB .NET, Oracle Developers.

IT MANAGER

Confidential

Responsibilities:

• Improved Users Productivity *2 by transforming and renewing the obsolete IT Assets and the networks resources to meet the IT standards,
• Fastened Helpdesk users support by implementing ITIL based IT Service support process,
• Developed with JAVA an application for the daily « Auto Service Workshop » Management,
• Supervised and coached 2 IT engineers and 4 technicians,
• Successfully Managed the implementation of the SAGE 100 ERP,
• Documented the Corporate website requirements.

ORACLE PROJECT MANAGER / SOFTWARE ENGINEER

Confidential

Responsibilities:

• Successfully Managed full SDLC of multiple Custom Application development ORACLE projects for governments, Public Administration and Private companies On time and budgets:
• Custom Business Application development for merged Insurance Companies Sanad Atlanta,
• IT Asset Management application with Oracle Designer 2000,
• Upgrading the Electronic Payments and Card Solution «PowerCard» from a Client-server to 3-tiers Architecture for HPS (Oracle 8 to Oracle 9i)
• Designed and developed the Remote Data Transfer module allowing multiple geographically dispersed branch transferring their daily data operations to the central database.
• Provided internally and externally ORACLE Trainings
• Led a team of 5 peoples (1 Architect, 2 Developers, 1 Technician, 1 Business Analyst)

Environment: WINDOWS 2000, DESIGNER 6i, ORACLE 9i, ORACLE 8i, FORMS/REPORTS 6i

Méthodologie Projet: Waterfall