Program Coordinator Resume San Ramon, CA - Hire IT People

PROFESSIONAL SUMMARY:

25 plus years as a project Manager predominantly in Software development. Adept in bringing forth expertise in design, installation testing and maintaining software systems. Equipped with diverse and promising skills - set. Proficient in various platforms, languages, and embedded systems. Able to effectively self-manage during independent projects, as well as collaborate as a part of a productive team.

SKILLS INCLUDE:

Microsoft desktop applications including: Word, Visio, PowerPoint, Excel, Sharepoint, Access, Project, Outlook, Process flow diagrams

Filemaker

SAP ERP

Primavera

Advanced Analytical Thinking

Process flows

Attention to detail

Highly organized

Process improvement

PROFESSIONAL EXPERIENCE:

Confidential, San Ramon, CA

Program Coordinator

Responsibilities:

Program Coordinator within the Confidential Staff Development Team worked on the transition of instructional materials and training courses to Confidential ’s Learning Management Systems (LMS) application.
Managed and maintained MS Project detailed project plans which included plans and integrated subproject plans.
Maintained status reporting documentation as well as working with the team to define weekly status.
Bi-weekly status reports
Create work breakdown structure
Created and maintained detailed project plans (using MS Project)
Worked with project teams to obtain status of work activities.

Confidential, San Ramon, CA

Program Coordinator

Responsibilities:

Worked directly with the Program Manager to assist in managing required program artifacts (as mandated by the Program Management Office) such as financials (program budgets), communication plans, stakeholder management, etc. Also worked on the overall program schedule (using MS Project), and weekly program status reporting.
Maintained the SharePoint document management site, created needed folders per the PMO office requirement, resource access to SharePoint, and general site maintenance.
Worked with enterprise teams within the entire bank to ensure compliance with the PMO regulatory processes
Set up and maintained SharePoint sites for documentation control and organization
Maintained the budget for the Program Manager
Provided status reporting presentations (using PowerPoint) for the entire program
Attended required meetings.

Confidential, Dublin, CA

Program Coordinator

Responsibilities:

Project Manager worked in a customer service role responsible for the software upgrades for Ophthalmologist diagnostic equipment of over 375 private physicians throughout the United States.
Managed team of four contractors in establishing new processes to eliminate redundancy of customer statement of work, create department work flow processes and provide improved customer services.
Reduced the number of outstanding software orders from within five months.
Worked closely with customers to determine their hardware and software compliance requirements
Worked with internal technical support team to resolve customer issues
Ordered and activated software licenses
Maintained and updated internal database of customer information
Created and updated customer order stats for reporting using Excel
Used SAP CRS system for obtaining customer information and SAP ERP system for handling internal sales invoicing.

Confidential, Santa Clara, CA

Project Manager

Responsibilities:

Managed training development projects from inception to delivery, which includes specific development toolkit responsibilities for initiation, analysis, design, development, testing and implementation, and closure
Leveraged all cross-functional internal resources to effectively complete assigned projects
Managed any external resources assigned to effectively complete assigned projects
Utilized standards based project management processes
Responded to ad hoc project management requests
Worked closely with stakeholders (internal and external) and other managers to manage multiple projects.

Confidential, San Ramon, CA

IT Project Manager

Responsibilities:

Secure an IT project team including: requirement managers, architects, software developers, integration, system and UAT testers and Release Management.
Created and maintained a detailed project plan using MS Project and Primavara applications
Created and maintained issues and action item logs
Risk assessments
Jeopardy notification
Change Requests (through all project phases)
Facilitate team meetings and provide meeting minutes

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Program Coordinator Resume

San Ramon, CA

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