SUMMARY:

• Business - driven IT and Program Management professional with strong experience in breadth and depth of delivering solutions.
• A blend of consulting and corporate experience in businesses of varying sizes.
• Strong IT foundation and experience; progressively from hands-on technical to leadership roles.
• Deep expertise in Project Management methodologies and their optimized application to work.
• Proven ability to work with stakeholders Confidential all levels to deliver strategically aligned results.
• Sound work ethic with a sense of duty, responsibility and ownership; and a collaborative approach.
• Leads high-performance teams by mentoring, empowerment and accountability
• Program Manager, Scrum Master, PM and Product Owner/Manager
• Strong understanding of Agile software development, SDLC, and Business Analysis practices

EXPERTISE IN:

• Product Owner | AWS | Devops |GCP | SAP | Healthcare | Financial| Banking | Consulting

• Unique Promise of Value:
• Waterfall/Agile/DevOps
• AWS Certified Devops Engineer - Professional
• Budget & Financial Management
• Data Analytics-ERP, BI, CRM
• AWS Certified Solutions Architect Professional
• Team Transformations
• Release Planning
• Google Cloud Certified (GCP) - Professional Architect
• Negotiation-Vendor Management
• Project Management
• Certified Sql Server DBA, .Net Architect
• Business Process Reengineering
• Program Management
• SAP Certified Associate - SAP Activate Project Manager
• Individual & Group Coaching
• Scrum, Kanban, Tdd & Xp
• SAP Certified Application Associate - SAP HANA 2.0
• Offshore Team Coordination
• Payor Audit Compliance
• PMP/PMI Certified
• IT Strategy & Transformation
• Risk Management
• Agile-Scrum Certified
• Code Walkthroughs

IT & PROJECT MANAGEMENT SKILLS:

Project Management: PMP Certified, Agile, Scrum, EHR, Apple & Android Apps, MS Project, Primavera, Resource Planning, Procurement & Allocation, Initiation, Planning, Monitoring & Execution, Development Methodologies Waterfall, KJ Method, Clarizen, Mulesoft

Cloud & Devops: Google Cloud Platform(GCP), AWS, Azure, Slack, Jenkins, Jira, Confluence, Kanban, ASAP, Team Foundation Server (TFS), Splunk, VMWare Automation, ServiceNow, SaltStack, Terraform, Docker, Kubernetes, Terraform, Redshift, REST API, Tomcat, Auto Scaling, CI/CD, RASP/DAST, Lambda, Big data, Machine Learning, Snowflake

Programming: Visual Basic .NET, C#. NET, C, C++, Lamp, Soap, Mfc, Citrix, ERWIN, .Net Remoting, WinForms, .NET Framework, MSMQ, XML, Java/VB Script, DCOM, ActiveX, IIS, MTS, HTML, DHTML, Jscript, TSQL, PL/SQL, RDBMS, Reports, Windows API Programming, N-Tier Client-Server Architecture, Service Oriented Architecture, LLBLGen, NANT, Linux, Ruby on Rails, Kubernetes, Sarbanes-Oxley.

Databases: SQL Server, Oracle, Oracle Financials, SAP, DB2, MS Access, OLTP, Data Warehouse(EDW), Sybase, SAP HANA, MemSQL, MySQL, NoSQL, NewSQL, Hadoop, Hive, Spark, PostgreSQL, DynamoDB, Tableau

PROFESSIONAL CAREER HISTORY:

Confidential

Engineering Manager | Technical- Program/Project Manager | Product Owner

Responsibilities:

• Responsible for program management, ePMO, Budget Forecasting, Planning & Management, Scheduling and FDA approvals in a mix of agile and waterfall workstreams of various sizes and complexity.
• Developing and maintaining relationships with project stakeholders to obtain project objectives and roadmaps.
• Experience in working in a matrix project environment with project stakeholders to obtain project objectives in a comprehensive and appropriate systems development lifecycle and methodology
• Works with business and IT management to establish and gain consensus on project goals, objectives and deliverables.
• Assess the degree to which changes to scope, issues and risks will affect projects working with division and cross divisional management and sponsors to gain agreement for resolution.
• Passionate about the consumer experience in healthcare with a drive to bring health management into people's hands. Diversified professional with experience in Diagnostics and CPG/OTC with cross functional roles held as a Technical Program Manager/Project Driver, I provide a critical bridge to fill the gap between IT and business areas to deliver real value.
• Work collaboratively with business partners such as Federal/State governments, University Health Systems,eMED, United Airlines,Soccer Federation of Brazil, Government of India to roll out the program across various continents.
• Develop, execute and manage the Vision, Strategy & implementation in a start - up & High-Growth initiative both on application development and infrastructure teams.
• Provided Technology Solutions, Direction, Team Building & Leadership to the Program to foster Program Management and implementation of Standards of ePMO initiatives with experience to pivot and adapt to changing direction mid-project.
• Manages Projects Confidential the division or cross-division level.Make strategic decisions that impact departments or Divisions/sites. Final decision authority for project level budget and activities.
• Manage product backlog and team (developers, UX designers, and stakeholders) to drive sustainable technical solutions while addressing dynamic business needs during the pandemic.
• Program Manager for Confidential, Consumer Product and Marketing Management of the Confidential portal, Supporting COVID-19 testing, Brand Manager, Acelis Connected Health.
• Develop & drive initiatives for the market leader in OTC Drug Testing brand including, Labeling Management & full-line redesign.
• Communicate project progress by producing project reports to provide timely and accurate project status and decision support information to Project Team, Division, Cross Division and Executive management.
• Makes recommendations/presentations based on current project status Confidential appropriate levels to resolve issues.
• Coordinate resources to ensure project needs are addressed both Confidential team and leadership level and effectively assign tasks and deliverables to team members based upon their abilities.

Confidential

Senior Consultant -- IT, Project/Program Management

Responsibilities:

• Transition from Waterfall to Agile: Successfully led the first team through the transition from Waterfall to Agile.
• Roles included modifying the processes to Agile, mentoring the team and working with the businesses through the transition.
• Successfully managed the business critical and highly visible Hotfixes and Bugs area, earning much appreciation for the team.
• Optimized and enhanced the Intake and Delivery Processes.
• Data Integration, Data Warehousing and Reporting: Provided project management support for all DIDWR teams.
• Introduced processes and successfully streamlined the projects leading to increased team capacity.
• Managed the program startup for redesign of the company - wide, external-facing portal. Roles included building consensus amongst stakeholders, setting up structures and laying out program level plans.

Program Manager

Confidential

Responsibilities:

• Working with SAP's customers to align and implement the Digital Transformation and technologies to meet critical business requirements and align business strategy while delivering the expected benefits and value of SAP for the Tier 1 Banks and Insurance Companies.
• Responsible for the restructuring of the Deployment and Data Migration team for SAP implementation
• Directly responsible for providing a broad portfolio of project implementation services in conjunction with business transformation services.
• Responsible for providing leadership and strategic planning within the business line, managing customer projects, support issues, and customer satisfaction.

Sr. Healthcare Exchange SME App /Sr. Bus & Sys Integration Program Manager

Confidential

Responsibilities:

• Responsible to create Detailed Design Document, System Design Document, Client walk through documents, Business process flows and interface control documents based upon requirements received from the Centers for Medicare and Medicaid Services (CMS) for E&E covering Open Enrollment; Batch Update Utility (BUU); Inbound 834 Processing; Monthly IRS Reporting; Inconsistencies; Auto Re - enrollment; Annual IRS Reporting (Initial and Corrections).
• Responsible for working closely with Sr. Tech Architects to create.Lead in the development of project plans.
• Maintain project plans and design documentation
• Track project status and report off-track deliverables to overall PMO lead
• Ability to work in a matrixed environment with multiple project team members and multiple scopes of authority toward a common project outcome; ability to manage multiple projects simultaneously, track deadlines and milestones and communicate status while also being attentive to details.
• Knowledge of adult learning principles and processes preferred
• Proficient in technology tools (Word, PowerPoint, Excel, Outlook and Microsoft Project/Clarizen, Validis, Alteryx, informatica, Klara, Project Management tool)
• Knowledge of project management principles including budgeting, forecasting and resource management a) System Architecture Diagram for supporting Open Enrollment; Batch Update Utility (BUU); Inbound 834 Processing; Monthly IRS Reporting; Inconsistencies; b) System Architecture Diagram for Auto Re-enrollment 2019; Annual IRS Reporting

Confidential

Engineering Manager | Technical Project Manager

Responsibilities:

• Experience in program/project monitoring, implementing and initiating new strategies and programs for achieving corporate goals and objectives.Lead and facilitate discussion around all areas of the programs while driving the stakeholder management.
• Developing relationships and creating a collaborative environment partnering with other PM s resolve technical barriers with minimal oversight.Joined the company to provide management and oversight of MMIS and SAAS Application Development, IT Infrastructure, IT Operation (DevOps), IT Service Management, IT Security, and Health Information Management. Acted as Electronic Health Record (EHR) administrator offering Medicaid Meaningful Use and Medicare MACRA/MIPS for both Acute Care as well as Ambulatory Care settings.
• Worked with multiple teams across the board to successfully complete the merger and spinoff the new company under its own leadership.
• Led and mentored a team of software developers to create and implement solutions.
• Provide strategic Architectural direction and leadership to the pharmacy business integration.Set up aGCP Firewall rules to allow or deny traffic to and from the VM's instances based on specified configuration and usedGCPcloud CDN to deliver content fromGCPcache locations.
• Secured theGCPinfrastructure with private, public subnets as well as security groups etc., and leveraged theGCPcloud services.
• Experience in Setting up the build and deployment automation for Terraform scripts using Jenkins. Provisioned the highly available EC2 Instances using Terraform and cloud formation and wrote new plugins to support new functionality in Terraform.
• Created service accounts using Terraform with the respective roles to support the services deployed for managing the GCP TechStack
• Decreased infrastructure cost by 50% by re - negotiating/changing the vendor contracts as well as re-aligning the infrastructure landscape and infrastructure team. Guided large scale conversion from legacy VB applications to a modern Java architecture.
• Revamped the Revenue Cycle Management System with an outcome of 35% improved revenue.Improved Clinical Quality measures by 30% by implementing several initiatives related to JCAHO, CMS, HIPAA, IDPH, Press Ganey
• Rolled out an electronic version of the EHR Ambulatory Care program: upgraded acute care EHR, Mobile Apps, Corporate Portal, and ERP solution (Fixed Asset, Cost Accounting, and Material Management) in a cost-effective way.
• Showcase demo frameworks and accelerators, demonstrate best practices, confidently discuss technical solutions and relevant case studies while meeting with customers.
• Build expert in Cloud Platform Technology Solutions, architecture, design, implementation, and migration to cloud platforms
• Experience with Healthcare industry - Population Health Management, Medical Claims Process end to end.Experience with SaaS environment products or projects.
• Strong knowledge of technical concepts to provide guidance with implementation and solutions.Knowledge of FDA Quality Systems, GMP, and ISO regulations.
• Data analytics experience - work drawing meaningful/strategic insights from technical data sets.Prior Medical Device/Pharmaceutical industry experience.

Confidential

Manager, Information Technology

Responsibilities:

• Recruited to participate in a large pharmacy operation with multiple locations across the USA.
• Developed BI platform & Executive Dashboard.
• Streamlined operations and improved profitability, well versed with Schedule for Controlled Substances, Inventory Oversight, Compliance, Audits, Payor Reviews, Vendor Management, Staff Reviews, EMR Integration, and CRM Integration.

Project Manager

Confidential

Responsibilities:

• Acted as Senior Consultant, directing systems and network infrastructure including hosted, application, Active Directory, and back up services.
• Restructured help desk, infrastructure, and operations to be customer focused via ITIL, ITSM processes.
• Provided technical support and system interoperability to achieve the Telestroke program and revamped PACS system architecture. Led the Information Systems department coordinating the needs of the health system.
• Led system analysis, design and solution architecture teams for in sourcing world's largest Data Warehousing system (Health Intelligence) in the healthcare industry.
• Strategized and delivered mission critical Consumer Engagement Data Strategy in Service Oriented Architecture (SOA) for 110M intended customers from inception to roll out nationally.
• Designed and architected a healthcare claim system that facilitated 3 million transactions per month.
• Outsourced development center in the US & Canada to effectively manage the resource supply & demand model and to reduce costs.
• Introduced Performance Engineering, System Analysis & Design disciplines while building a COE team to support the enterprise.