SUMMARY

• Senior Manager wif over 5 years of people management experience and process improvement and implementations for different Latin America, Europe, Asia Pacific and Caribbean Regions. Experienced in dealing wif key stakeholder negotiations in English and Spanish.
• Over 10 years of banking experience wif focus in Project Management for diverse industries, analyzing and proposing solutions and training for a wide variety of projects applying Lean Six Sigma and PMBOK concepts for Latin America, Asia Pacific and Caribbean regions and using advance Excel, Visio, Project, PowerPoint, SharePoint, Microsoft Office & Windows suite to perform effective presentations to senior executives about Retail and Wealth Management projects in charge.
• Negotiation, wif different stakeholders, executives and senior management Committees
• Subject matter expert of Business Solutions, AML & Compliance regulations, processes providing guidance on quality assurance, governance, policy documentation, gap analysis, definition of workflows, fraud, audit and business products matters.
• High level of knowledge and governance in Commercial, AML and Compliance systems, projects, transformation process improvement and documentation to comply wif the SDLC, laws and regulatory requirements, allowing effective decision - making, time management, operational risk coverage and conflict resolutions.

PROFESSIONAL EXPERIENCE

Confidential, Toronto, ON

Senior Project Manager

Responsibilities:

• Accountable for the E2E implementation of the new credit card system TSYS for Confidential CARIBBEAN entities, being responsible for the approval of the artifacts and part of the status meetings to define next steps, potential risk assessments coverage and remediation plans.
• Led the Transaction Monitoring system migration to Oracle (US$5MM budget) for all the 23 international sites across Confidential, Asia Pacific and CARIBBEAN regions, supporting the sites on change management and the definition of new policies and procedures according to local regulations and risk appetite of the bank.
• Head the Australia Acquisition & Implementation Project (US$500K budget), giving proper guidance to Australia Compliance and IT teams formed by 10 people and providing support to local teams to properly define the scope, process mapping, impact on business products, risk assessment, testing plan and change management to ensure the timely implementation of the COTS system through the SDLC.
• Responsible for the implementation of the new Technology Support Hub for Confidential and CARIBBEAN entities (US$2MM). Being accountable of the definitions of scope and budgeting for the project, which includes new servers’ acquisition, operational risk assessment (procedures, systems & business continuity plan) regulatory impact, storage of documents, migration of data plan and testing plan for the international sites.
• Managed all the International Process Improvement Project and Oversight for Confidential, CARIBBEAN and Asia Pacific entities (US$ 200K) for Regulatory, Risk, Commercial and Audit units; being accountable for the process mapping, gap analysis and workflows for the international units, peer vs peer vs head regulation comparison and risk assessment to define the Governance, operational risks, information security procedures, organizational change management plan, new processes mapping and new policies definition; leading the project and providing support to all sites in order to comply wif the timelines and deliverables in scope.

Business Project Consultant

Confidential

Responsibilities:

• Member of Confidential project. Responsible for supporting all Confidential, Asia Pacific and CARIBBEAN stakeholders regarding compliance policies and processes, due diligence act and reporting information.
• Led the proposal to build Testing Scenarios as part of the SDLC, applying stress tests to the reporting source ingestion system and process. Defined and analyzed testing results leading the 4 member Toronto team, and coordinating wif different areas and teams on different levels for all Confidential, Asia Pacific and CARIBBEAN.
• Head the certification process for all Confidential, Asia Pacific and CARIBBEAN, being accountable for Compliance and IT teams formed for 4 people by country. Verifying the consistency of the submitted information from the regions and managing the operational resources according to Confidential deadlines.
• Designed the structure of the new Confidential Frequently Asked Questions platform, working wif Local Compliance Teams from all Confidential, Asia Pacific and CARIBBEAN defining wif IT the platform design, structure, questions categories and sub categories implied.

Confidential, Mississauga, ON

Senior Manager

Responsibilities:

• Led the company in restructuring the areas of warehouse, new sales and financial processes definitions and roles.
• Developed new products and sales policies, significantly reducing redundancies and costs.
• Developed the strategy to sell the outdated inventory and recuperated $ 17,000.
• Head the new sales strategies and salesforce scope, assigning representatives and potential products by territory according to the customer profile.
• Defined the new marketing and sales strategies, including the web site re-launch
• New European partners agreements - medium and long-term product plans and seasonal sales campaigns that allows the company to offer a competitive list of products to participate on the Toronto Gift Fair.

Confidential

Director of Organization

Responsibilities:

• Led the restructuring planning and implementation of new policies and processes by area. Tailoring corrective action plans establishing controls, ratios off effectiveness and leading the implementation of a new COTS system representing a saving of around $100000 year.
• Chaired the managers meetings, assigning and delegating responsibilities according to the Business Plan - 6 managers in charge
• Member of the SAMCORP group Meeting Board Confer representing and being responsible for the company Business Plan.
• Led the new scope for the key areas such as Warehouse, Finance, Warranty, Marketing, Sales and Client Support eliminating the double work among areas, representing a saving of around $10000 month.
• Led a team of 2 managers and 3 leaders responsible for the policy changes regarding Fraud, Marketing, Finance, Derivatives and Retail Banking.
• Responsible for evaluating the new derivative products and defining their commercial scope.
• Managed the new sales strategy project for the new Retail Banking, Wealth Management, Private Banking, Derivatives, Stock Market, Equities, Trustee and Mutual Funds products.

Confidential

Project Leader

Responsibilities:

• Managed the CEO medium- and long-term projects for Latin America and Spain. Direct responsible for definitions, scope, follow ups and adjustments - Projects Budget from USD$500,000 - USD$10 mill.
• Led the newly implemented systems and procedures related to Finance, Fraud Compliance, Wealth Management, Marketing and Sales offices related to Latin America and Spain.
• Responsible for projects execution to ensure compliance wif budget, schedule and scope; and adherence to Project Management methodology and Lean Six Sigma principals.
• Member of the Products Board, being part of definitions and scope for Derivatives, Foreign Trade, International Banking, Covered Bonds, Stock Market, Trustee, Mutual Funds and International and Syndicated Loan Banking.
• Responsible for new products development related to Commercial and Business Banking - Budgets between USD$50 000 and USD$1 million.
• Managed the new implemented systems definitions and procedures, responsible to ensure the successful performance - Latin America and Spain.
• Member of Commercial - IT Board defining products properties and scope and their implementation plan.