Delivery Manager Resume

SUMMARY

2+ years of experience in Supply Chain wif sound noledge on Sourcing process
2+ years of leadership experience
Proficient in Microsoft Office
Enjoys working hard; is action oriented; enjoys challenges and comfortable wif decision making
Excellent interpersonal skills - must be easy to approach and talk to; builds rapport well
Solid problem solving and analytical skills

PROFESSIONAL EXPERIENCE

Confidential

Delivery Manager

Responsibilities:

On - time and accurate reporting on part level analysis.
Presentations of analysis in weekly reviews on findings and insights.
Demonstrate persistence as a change agent utilizing teh five stages of innovation-decision process: noledge, persuasion, decision, implementation and confirmation.
TEMPEffective team management including team utilization, conflict management, root cause analysis and corrective action planning.
Daily huddle meetings wif team members and monthly one-on-one meetings. Drive meetings/workout sessions wif multiple stakeholders.
Responsible for team development, onboarding, coaching, mentoring and making sure all team members has proper system access.
Monitor performance standards. Deliver performance reviews based on defined and measured production/accuracy/schedule adherence.
Identify improper behavior/emergency situations and taking appropriate action.
Improving process stability: reporting metrics and insuring all process documents are incorporated into daily work and detailed into Standard Operation Procedures (SOPs).
Adherence to all Service Level Agreements between Confidential and client. Comply wif mandatory trainings and policies.
Communicate clearly and TEMPeffectively wif client and Confidential employees.
Be able to multi-task and handle multiple priorities wif different stakeholders.
Analyze data to determine sustainable high levels of production, wif quality levels >97.0%.
Demonstrate systems noledge in order to assist wif team support.
Identify improper behavior/emergency situations and take appropriate action.

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