SUMMARY

• 9+ years of experience in Project Management, Business Analysis & Testing with hands on in Client Server, Web applications and Data Warehouse application testing.
• Extensive experience in Test Strategy, Master Test Plans, Test Case writing techniques, Requirement traceability Matrix.
• Experience in Defining Test plan Scoping, Test Estimation, Regression tests, Experience in Testing - Upgrades and Platform migration projects.
• Focus on Total Quality Management, Digital Merchandising and IT Infrastructure domains with a budget range of $2 to $7 million for global fortune 500 companies
• As a Project Manager proven track record of working on a variety of enterprise applications and problems and have led large teams to consult, plan and execute complex programs with deep understanding of Agile, SCRUM, iteration and waterfall methodologies.
• Capable in prototyping documents, models and attributes for consistency, completeness and risk minimization.
• Helping customers improve their revenue and meet business objectives across industries.
• Expertise in independent understanding, documenting, tracking the business needs, training the end user throughout the System Development Life Cycle (SDLC).
• Use Cases using MS-Visio thus defining the Business Process Model and preparing complex functional requirement documents.
• Hands on experience with writing User Stories in Agile Environment.
• Good knowledge of creating SQL Queries for Data Validation and Data Integration.
• Excellent analytical, interpersonal and communication skills those are required to effectively work in the field of software quality assurance and testing.
• Defects tracking prioritize outstanding defects in reporting system. Coordinate between development team and the management team to resolve any conflicts/defects in terms of requirements
• Strong business acumen, expert excel spreadsheet user, excellent communication, great interpersonal skill, open/flexible
• Strong troubleshooting skills in networking and operating system.
• Excellent multitasking ability and ability to work under tight deadlines.

PROFESSIONAL EXPERIENCE

Confidential, Minneapolis, MN

Project Manager

Responsibilities:

• Worked directly with end-users to collect data, specified technical and functional requirements and created Use case documentations and process maps to address end users’ needs.
• Managed testing of multiple applications in conjunction, i.e STEP, vendor portal, Product Data Master, Product enrichment tool.
• Leading a team of 11 resources in an onshore and offshore business model with daily supervision and tracking individual work status.
• Coordinated with PMOs, Corporate QA team, Internal QAs and Business owners at various stage of the project to ensure quality of the product & service is never compromised due to constraints of time and cost.
• Coordinated with Solution Architects, Developers, Product enrichment team (content and creative team) at various stage of the project to have seamless delivery of the product and application to Business users.
• Addressing any identified issues and impediments faced by the team and providing resolution in timely manner.
• Managed complex integrations initiative to replace existing Item Entry System with robust Product Data Master Application (for Confidential vendors to create and update products).
• Facilitated transformation from Waterfall methodology and adoption of Agile practices by being Scrum Master with 25 direct reports (comprising of Business Analysts, Architects, Tech leads, and Developers, Testers and Dev Ops resources).
• Commenced Scrum ceremonies of daily Stand-ups, Sprint planning, Iteration, sprint Retrospective and Backlog Refinement with the team
• Created user stories in JIRA and assigned the tasks to the task owners.
• Managed and guided offshore development team as well several third party vendors throughout project.
• Gather test data requirements from business users in the form of Business use cases, BRDs, and Business Process Flows and translate them into Test use cases for smoke, regression and functional testing
• Expertise in E-Commerce in retail environment like Digital Merchandising, Store operations, Order Management, Supply Chain, Vendor Hierarchy, Binning Hierarchy, Warehouse Management
• Prepare Traceability Matrix for Business, Functional and test requirements to provide the test coverage and impact analysis.
• Actively involved in UAT sessions with the business team
• Documented business workflows with technical design, created detailed project roadmap and WBS for the project leads and stakeholder’s review.
• Assisted client in development of business and data requirements, including identification of opportunities for improvement and optimization of business processes
• Identifying risks involved with the functioning of enterprises and providing advice regarding risk mitigation, best practices, operations cost reduction, and business development
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly
• Developed detailed Test plans (scope, testing methodology, effort and schedule) including goals, risks, and resource allocation.
• Follow all the processes and guidelines defined for the project during the creation of all the deliverables listed above.

Confidential

Sr. Business Analyst

Responsibilities:

• Coordinated with the QA Lead to facilitate the gathering and documenting of test objectives and requirements for input into Strategy and Design approach.
• Defined business requirements and functional specs for data cleansing
• Created comprehensive test plan for data cleansing using HP Quality Center
• Created user stores and worked with Agile team to break down stories to tasks
• Provided proactive and accurate cost analysis and sound business advice to strengthen the decision making process.
• Coordinated process for test phases including User Acceptance Test (UAT).
• Assisted client in developing content and training materials, recommended enhancements, and identified new business requirements.
• Created and maintained Control Plan and reviewed it with the Business owners.
• Coach, mentor, and motivate team members, influencing them to take positive action and accountability for assigned work.
• Review requirements, specifications, user documentation, help files, and other project documentation to assure quality of the products and tests to be developed.
• Work closely with developers, and product engineering team to specify detailed requirements.
• Followed Agile SCRUM methodology throughout the deliverables and switched roles between solutions architect, developer and product owner
• Actively involved in Bi-Weekly Iteration Planning & provide accurate task estimates for assigned User Stories.
• Making performance and process improvement recommendations as needed.
• Created test project status reports and metrics.
• Designed and implemented basic SQL queries for QA testing and report / data validation

Confidential

Business Analyst

Responsibilities:

• Review application requirements, functional and design specifications to determine and prepare test scenarios.
• Worked with Development team members to understand testing objectives and ensure that problems are resolved in a timely and efficient manner.
• Design test plan to increase and speed up the productivity.
• Prepare Reusable functions, which improve the robustness, re-usability, and maintainability of the test plans.
• Worked with team in configuring scenarios and set up the monitors to capture the performance of the Application servers, Web servers and Database servers.
• Analyzed test results - traced and troubleshoot performance bottlenecks.
• Providing assistance in design and development of test across various projects.
• Work independently and pro-actively in tracking and reporting issues, created use cases and validated the business processes for each process, website use cases and e-commerce scenarios
• Defining and managing the scope of Business Systems projects and assist in providing overload/traditional query results for processes, e-commerce methods and website interaction with Share-point, SQL and other tools
• Created complex queries using ORACLE & SQL - Inner join, outer join, functions, union, etc.