Project Manager Resume Profile

Summary

An enthusiastic and hardworking individual who strives to surpass personal best achievement diligent and works well under pressure on individual assignments or as a member of a team. A confident individual who possesses highly developed planning and management skills and a keen eye for detail. Adept in communicating with technical and non-technical audiences.

TECHNICAL EXPERTISE

Certifications: CCNA, MCITP
Operating System: Windows NT, XP, Vista, Me Windows 7, Windows 8, Windows 2000 Professional server, Internetwork Operating System IOS , Mobile devices: BlackBerry OS, Apple iOS, Android OS, Windows Phone
Hardware: Cisco Routers, including: 837, 1000 Series, 2500 Series, 7600, 12000, 3600 Series. Cisco Catalyst switches: 1900 Series, 2900 / 2950 / 2960, Cisco Wireless LAN products - Access Points, PCI/PCMCIA/USB Wireless LAN Adaptors, Wireless LAN Controllers WLC , and Wireless LAN.
Software: Ping utilities, Anti-virus, Exchange, MS Office Word, Excel, PowerPoint, outlook, Visio
Networks/Protocols: LAN/WAM, TCP/IP, WINS, DNS, DHCP, NAT, SMTP, POP3, VPN, FTP, IPX/SPX, Remote Desktop

Experience

Confidential

Upgrade Memory from 1Gg to 4Gg. Upgrade Hard Drive from 80Gig to 320Gig in all machines
Performed USMT/manually Backup and restore customer data, settings, favorites, mailbox, calendars signatures
Installation, upgrade, configure, and deployment of Windows 7 OS Dual Monitors, MS Office 2010
Re-Map all Network Printers and shared drive access
Reconfigure user access permissions, windows firewall security, domain and shared access permissions
Imaged desktop and laptop with BitLocker enable

Confidential

Monitoring website to ensure all links are functioning properly
Document all problems in knowledge base to assist with future troubleshooting situations.
Focus tirelessly on resolving issues as quickly as possible and on maintaining highly positive communication with staffs.
Software Installations Office, Adobe, VPN, etc
Port Troubleshooting determine if a port is hot, determine if it's on the correct VLAN
Hardware Break/Fix getting multiple monitors to work, docking station issues, etc
Update website with calendar entries of upcoming SBDC trainings and events
Load articles about the SBDC to the website
Configuring projectors and laptops for keynote speeches using PowerPoint and Keynote

Confidential

Monitor network infrastructures and configure networks
Manage IT Data Center infrastructure storage and backup for more than 80 users
Recommended modifications to improve speed of operations and system security measures
Configured servers to meet specific requirements, including hard drives, memory, planners, video cards, and load software.
Break/fix Dell, Lenovo ThinkPad, HP laptop, etc
Contributed to achieving 95 service satisfactory levels within the office.
Windows 7 Migration project using WET for 38 laptops, and USMT for 80 Desktop computers
Perform First Level Hardware/Software Maintenance on PCs and Network Printers.
Provide Technical Support to users on Office suites Word, Excel, Access, Outlook
Support various databases used And ensure they are regularly backed up IFP-Ford Access DB, DHIS-DB, PPH-Google Docs, COMPASS-Cold Fusion/SQL Server
Support Microsoft Exchange users on the Pathfinder's Active Directory enterprise.
IT Infrastructure Network Design, Acquisition, Setup and Implementation.

Confidential

Responsible for day-to-day operation of 15 unit cyber caf
Providing business services including sale of computer accessories, internet, photocopying, typing, binding and lamination to an average of 30 customers per day.

Confidential

Lectured 30 diploma students per session in Microsoft Office Suite Excel, Power point, Word, Front page.
Responsible for the installation of Operating System and maintenance of more than 40 PCs at the institute.

Confidential

Information Technology assistant to Project Manager on USAID-funded project on Election Monitoring in Federal Capital Territory FCT , Kano, Kaduna, Enugu and Lagos State.
Assisted in maintenance and operation of hardware including PCs, Notebooks, LaserJet printers and Fax Machines

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