SUMMARY:

Customer focused strategic thinker able to navigate fast - paced environments, manage client relationships, and drive work performance. Detailed-oriented contributor, results-driven change agent and effective communicator who works well with a team.

SKILLS:

Project Management: Infrastructure IT, SDLC, Film and Digital Media, Process, Assets

Skills: PMI PMP SDLC (Agile & Scrum) Six Sigma Black Belt and Lean Six Sigma Film and Digital Media

WORK EXPERIENCE:

Confidential, Atlanta, GA

Responsibilities:

• Oversaw Home Management and Care Planning.
• Assisted with medical and prescription medication management, personal hygiene, meals/nutrition, home maintenance/housekeeping, transportation, and financial accountability.

Confidential, Atlanta, GA

Independent Filmmaker

Responsibilities:

• Led project's artistic and technical elements as Director overseeing crew and cast, shooting schedule, locations, and production deadlines.
• Controlled film's content and flow of the plot, positioning of cameras, use of lighting, and timing of the film's soundtrack. Shot film on Canon EOS C-300, Canon EOS C-100, and DJI OSMO (handheld stabilizer); Run Time 13:04.
• Secured five production sites as Locations Manager scouting sites, coordinating transportation logistics, and negotiating use.
• Managed Talent as Casting Manager announcing casting calls, scheduling auditions, and booking talent.
• Financed film as the Executive Producer.
• Wrote short script as Screenwriter.

Confidential, Atlanta, GA

Project Manager

Responsibilities:

• Delivered application enhancements and/or new features in a targeted single/multiple Release managing blended Agile/Waterfall projects with budgets ranging $500,000 - $2M, system interdependencies, and Code, Table Update, and Test Support/Test Only impacts. Partnered with the client's Project Team to successfully deploy product across shared production environments.
• Managed and Controlled Integration, Scope, Time, Risk, Communications, Quality, FTP Cost, and Stakeholders overseeing Application Delivery Teams' progress as Scrum of Scrum Master (SoSM) on projects with 1 - 4 Code impacts or partnered with a dedicated SoSM on projects with 5+ Code impacted systems.
• Facilitated training with peers initiating and hosting weekly sessions to share knowledge, best practices, tools, techniques, procedures, processes, and IBM and Confidential &T PMIS to successfully manage projects.
• Improved Program Team's reporting performance developing MS OneNote template to track project progress across multiple application teams training colleagues to use tool in working team meetings.

Confidential, Atlanta, GA

Program Manager

Responsibilities:

• Supported $2.0 billion wireline divestiture working hand-in-hand with the Buyer managing Scope, Time, Communications, and Stakeholders to ensure delivery of all requests and satisfaction of regulatory requirements in support of a seamless transition.
• Developed working knowledge of policies/procedures relevant to project processes including reviews with the Buyer, studying Organizational Process Assets for managing project controls and led/facilitated status sessions with the Buyer.
• Also participated in Divestiture Management Office Core Project Team meetings.
• Automated Sr. Product Managers' tracking and reporting process by designing and building a SharePoint site (Standard).
• Analyzed Cost to verify budget baseline and actual allocations for reporting to leadership.

Confidential, College Park, GA

IT Project Manager

Responsibilities:

• Led release management: created Use Cases, managed design, testing, and implementation requirements
• Led working meetings with South Africa stakeholders, tracked and reported project status, and managed project deliverables.
• Completed Agile and Scrum Training covering Planning, Flow, and Implementation principles.
• Drafted Charter for PMO Implementation.
• Designed Project Management/PMO Training using PMI's PMBOK (Project Management Body of Knowledge); curriculum included trainer and participant guides.
• Re-engineered IT Services Virtual Front Door to capture performance data and enhance the end user experience.
• Redefined and segmented service types, increased the IT knowledge base, and developed the department brand.
• Delivered operational performance reporting by collecting, analyzing, and measuring process data.

Confidential, Sandy Springs, GA

Responsibilities:

• Improved short and long-range business objectives by leading Confidential process improvement projects for Mobility Services Operations, gathering performance data to measure and analyze for establishing operational performance baseline and determine practical solutions.
• Identified areas of improvement by working with Senior Executives and Area Managers to create projects and acquiring resources to work on projects.
• Assisted Area Managers in developing skills in performance standards and metrics for removing organizational barriers that impede individual staff member performance by consulting on the quality of work performed by Regional Green Belts.
• Managed and controlled Scope, Time, Cost, Communications, Risk, and Stakeholders by overseeing deliverables and progress.

Confidential, Sandy Springs, GA

Manager: Quality/Methods & Procedures/Process

Responsibilities:

• Promoted to the Six Sigma Black Belt Program by Area VP of Mobility Service Operations (MSO).
• Updated training programs across 17 MSO business units by redesigning educational paths.
• Reduced Location Base Services Upgrade budget 20%, to enhance production and development environments, by negotiating purchase of HLR servers Confidential 50% discounted rate.
• Increased MSO Sr. VP’s United Way giving 12% over 2011 goal by co-managing VP's campaign and leading AVP sub-team as Volunteer Coordinator.
• Increased VP and AVP’s Prefer-2-Refer (P2R) program participation 25% and 30% respectively above 2011 goals by driving the Global Network Operations VP's Program Team as Lead Volunteer Advocate.