PROFESSIONAL PROFILE

• Results driven project management professional with MBA-level education and proven track record in increasing
• productivity quality and customer satisfaction.
• Creative thinker and analytical problem-solver with demonstrated ability to manage projects from planning through
• Execution/completion under pressure of fast-paced time-sensitive environments.
• Exceptional interpersonal communicator who effectively interacts with clients and all levels of management.
• Decisive, energetic, focused team leader/player who leads high-performing teams through implementing change and

Improvements

AREA OF EXPERTISE

SUMMARY OF EXPERIENCE

Confidential

Project Manager-GTI

• Analytical and problem solving skills, process improvement and ability to engage in multiple activities simultaneously
• project repository
• Assist in the preparation of and maintenance of key project documentation and supports content management of PMO
• Build and present and deliver process flow diagram business case diagram and support scenario
• Report status, issues and risks for all assigned deliverables to PMO
• Supports processes to generate management reports for program/project status reporting, resource management, schedule management, project delivery performance, project budget performance
• Tracks and performs follow up activities/actions and reports on progress
• Liaison for real estate, office related infrastructure moves
• Prepares and maintains written support documentations
• Attend daily team project conference calls and project meetings
• Utilized full-lifecycle development methodologies to manage software integration Windows XP to Windows7
• Deploy project management skills to bring projects in under budget, on time and with superior quality
• Responsible for project documentation including project plan, status reports.
• Responsible for ensuring that project business and IT requirements are captured and documented.
• Reports project progress to the steering group to ensure the project's overall direction and integrity
• Performs management of the risks of the project, including the development of contingency plans
• Manage project scope and change control and escalate issues where necessary to PMO Director
• Liaise with any vendors or suppliers in relation to the project.
• Liaise with the Quality Assurance team to ensure that project is tested and that test plans are aligned with project requirements

Confidential

Project Manager Strategic Planning

• Deploy project management skills to bring projects in under budget, on time, and with superior quality
• Implemented project-management methodologies to manage projects through to completion
• Utilized full-lifecycle development methodologies to manage software integration project that achieved results in half the allocated time and under budget.
• Managed 4 large projects drive cost savings and reengineering efforts for increased efficiency and productivity
• Build and present and deliver process flow diagram business case diagram and support scenarios
• Report status, issues and risks for all assigned deliverables to PMO
• Implemented the Life Style Tracker and save the company 50,000 development and implementation costs and increased
• Employee satisfaction 70 . .
• Supervised and managed 10 administrative employees conduct annual Performance reviews and Mid-Year plans development and mentoring programs Forecast department's budget 14.8 million reconciling accruals, charge-out to cost centers for projects to ensure accuracy on finance reporting
• Writing test scripts and SQL queries
• Liaison with Commodities Manager for vendor management ensure policy and procedure Ariba Buyer Systems vendors payable, negotiations, approval for suppliers
• Running monthly reports and forecasting for Budgeting and Headcounts using Excel, pivot tables
• Working closely and liaison with Project Mangers, Programmers and Business Analysts for project coordination
• Organized and managed rollout of system to initial roll-out phase for Strategic Planning employees
• Develop and maintain client relationships within the Business line units within American Express
• Real Estate Liaison global and infrastructure relocation for SPG employees and other departments within American Express
• Coordinate organized Senior Executive offsite events and forums
• Assists in the development and implementation of contingency plans
• Core Recruiting for Strategic Planning-analyst, managers, senior managers and Vice President
• Vendor Management

Confidential

Coordinator-Contractor Marketing Department

• Event Planning with office management duties
• Spearhead and coordinate all marketing events i.e. trade shows and client events
• Train and managed new administrative employees
• Liaison with clients, venues and vendors for all corporate events with the firm
• Reconciling expense reports and processing invoices through the Accounts Payable system
• Manage department technology standards and executive floor common-use spaces
• Liaison with major hotels for corporate events for Recruiting, Offsite, Leaders Forum e.g.

Confidential

Event Planner-Contractor Corporate Travel Office

• Event Planning with office management duties
• Spearhead and coordinate all company events with the firm i.e. community events, recruiting events, clients events executive aviation to coordinate President's travel logistics for market visits across global time zones
• Liaison with clients, venues and vendors for all corporate events within the firm
• Liaison with major hotels for corporate events for Recruiting, Offsite, Leaders Forum e.g.
• Analyzed and compile data for monthly reporting i.e. unpaid car vouchers, incorrect billing
• Managed daily customer inquires and investigations for incomplete car vouchers and lost items. Recovered 95 lost items.

Confidential

Programmer Analyst/Team Lead

• Designed, coded and tested applications and provided end-user supports using Adabas Natural Cobol, JCL
• Designed and developed employee maintenance and time reporting
• Oversee and managed a team of 6 and monitor team progress in completion of various tasks and projects using mainframe programming Adabas Natural, Cobol, JCL
• Managed teams through code releases utilized Predict and Construct
• Oversaw quality assurance of code releases: handled end-user questions researched and resolved issues.
• Served as team technical support and Team Lead during testing, training and end-user support
• Oversaw writing and maintenance of all units database management DB2 and system testing plans.