SUMMARY

• SAFe Transformation Coach. Certified SAFe 4.5 (SPC4.5), Certified Agile Coach (ICP - ACC), Certified Scrum Professional (CSP), Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), Certified Project Management Professional (PMP), Master’s Degree in Project Management, Master’s Degree in Technical Training & Delivery. Scrum training was done by teh President of teh Scrum Alliance.
• Primary work experience is with Fortune 100 companies dedicated to Information Technology.
• dis body of work includes Software Application Development through teh Software Development Life Cycle (SDLC) and ITIL (IT Infrastructure Library) principles. Agile Coaching, Certified SCRUM Master, and Agile techniques to achieve project success developing software. Additional experience providing extensive experience managing IT Infrastructure platform projects that include Networking, Client-Server, Infrastructure technologies.
• Established and executed business solutions that result in improving system and data management capabilities as well as increasing productivity, team communications within competitive regional and global environments.

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

SAFe Transformation Agile Coach, Agile Trainer

Responsibilities:

• Transforming Confidential to a SAFe Agile Enviroment.
• Moving teams from Waterfall to SAFe environment.
• Organized and Coach Program Increment (PI Events).
• Coach Release Train Engineer (RTE) and Product Managers (PM).
• Coaching at teh Team Level and Program Level of SAFe.
• Teaching & Training SAFe Scrum Master, SAFe Advanced Scrum Master, SAFe Product Owner & Product Manager, SAFe for Teams, and Leading SAFe classes to Confidential Employees. These are all two-day classes that are certified through teh SAFe organization.
• SAFe Agile Coaching in teh Confidential IT organization. Teaching them Agile Techniques to increase speed of delivery, higher quality, and high customer satisfaction with teh software products.

Confidential, Indianapolis, IN

SAFe Transformation Coach, SAFe Agile Coach, SAFe Trainer

Responsibilities:

• Working with teh Agile Transformation Office to transform teh Confidential Information Technology Department to and all SAFe Agile shop.
• Developed a Agile metrics matrix for teh organization to monitor progress of teh Agile Transformation.
• Developed and Teaching Scrum Training & Product Owner Training for Confidential Employees.
• Teaching SAFe Scrum Master, SAFe Advanced Scrum Master, SAFe Product Owner & Product Manager, SAFe for Teams, and Leading SAFe classes to Confidential Employees. These are all two-day classes that are certified through teh SAFe organization.
• Agile Coaching New Agile teams in teh IT organization. Teaching them Agile Techniques to increase speed of delivery, higher quality, and high customer satisfaction with teh software products.

Confidential, Indianapolis, IN

Agile Transformation Coach, Agile Coach & Scrum Master

Responsibilities:

• Actively coaching teh organization on Agile and Scrum methodologies.
• Engaged teh Business in teh development of applications as it is teh strongest correlate for success in Application Development.
• Worked with teh Director of Application Development to influence teh organization to move from waterfall to Agile Methodologies.
• Started 4 Scrum teams from teh ground up. Trained and mentored teh teams to begin to deliver useful software to teh Business.
• Implemented all teh Scrum techniques, such as: Sprints Daily Stand up Meetings, Retrospectives, and Showcases to teh business (Demos), development of small piece of software which can be tested in its smallest form.
• Conducted teh Scrum planning session and sizing for teh User Stories, tasks creation, length of sprint, & open space.
• Maintain information radiators that keep stakeholders and developers informed. These included teh Scrum board, Burn up Charts, Burn down Charts, & Communications to teh business.
• Coached teh Product Owner in their responsibilities including grooming teh product back log and teh product owner’s responsibilities to conduct teh demonstrations to teh business.
• Advocated for Agile principles to both upper management through teh development team. Trained and influenced upper management on teh benefits and principles of Scrum methodologies.

Confidential, Bloomington, IL

Agile Coach & Scrum Master

Responsibilities:

• Coached teh Confidential organization on Agile and Scrum methodologies.
• Led teh Enterprise Vehicle Loan Program which enabled customers to apply for and receive a vehicle loan over teh internet.
• Led monthly Show cases of teh products development to teh Confidential CEO, as well as his VP and Director Staff.
• Implemented all teh Scrum techniques, such as: Sprints Daily Stand up Meetings, Retrospectives, and Showcases to teh business (Demos), development of small piece of software which can be tested in its smallest form, etc. we has developed a functioning Scrum team. dis was teh first time dis team and company had implemented agile methodology, which required substantial culture change.
• Conducted teh Scrum planning session and sizing for teh User Stories.
• Maintained information radiators that keep stakeholders and developers informed. These included teh Scrum board, Burn up Charts, & Communications to teh business.
• Coached teh Product Owner in their responsibilities including grooming teh product back log and teh product owner’s responsibilities to conduct teh demonstrations to teh business.
• Advocated for Agile principles to both upper management and to teh development team. Trained and influenced upper management on teh benefits and principles of Scrum methodologies.

Confidential, Peoria, IL

Agile Coach & Scrum Master

Responsibilities:

• Created a Scrum Project team from teh ground up. dis team had little or no experience with agile methods. With incremental steps in team development we worked a Scrum project. Using all teh Scrum techniques, such as: Sprints Daily Stand up Meetings, Retrospectives, and Showcases to teh business (Demos), development of small piece of software which can be tested in its smallest form, etc. we has developed a functioning Scrum team. dis was teh first time dis team and company TEMPhas implemented agile methodology, which required substantial culture change.
• Advocated for Agile principles to both upper management and to teh development team. Trained and influenced upper management on teh benefits and principles of Scrum methodologies.
• Conducted teh Scrum planning session and sizing for teh User Stories.
• Maintained information radiators that keep stakeholders and developers informed. These included teh Scrum board, Burn up Charts, & Communications to teh business.
• Coached teh Product Owner in their responsibilities including grooming teh product back log and teh product owner’s responsibilities to conduct teh demonstrations to teh business.
• Responsible for Agile Development Project related to Supplier Master Data with teh IBM MDMS tool as a single source of truth repository for Master Data. Worked with IBM to implement teh MDMS database for data consumption on a global scale
• $4MM - 20,000 hour project rolling out worldwide.
• Implemented IBM BPM - Business Process Management tool to create workflow as a front-end web application to interface with IBM Infosphere MDM - Master Data Management Server.
• Integrated IBM SOA - Service - Oriented Architecture to call for web services
• Employed teh use of a Certified Scrum Trainer as a consultant.

Confidential, Bloomington, IL

IT Project Management Consultant/Agile Coach & Scrum Master

Responsibilities:

• 75,000 hour Claims Salvage Project with 134 people working on it.
• Implemented DELL VIS/VCAC Creator to manage provisioning of virtual servers using VMware vSphere 5.
• Implemented teh following agile tools and methods to achieve project success: Agile, Scrum, Statements of Work (SOW), Inception Framework, Burn-Down Chart, Burn-Up Chart, Release Plan, Product Back Log, Product Owners, Showcase, Sprints, and Retrospective.
• Planned, coordinated, and supervised all activities related to teh design, development, and implementation of organizational information systems and software applications.
• Responsible for maintaining, supporting, and upgrading existing systems and applications. Applied proven communication skills, problem-solving skills, and knowledge of best practices to guide teh development team on issues related to teh design, development, and deployment of mission-critical information and software systems.
• Managed Application Development Projects in languages .NET, C++, C#, Visual Basic, and Java JRA (Java Reference Architecture) J2EE.
• Completed Requirements Gathering, Design, Development, Test Strategy, Test Plan, Test Cases, Implementations, for Applications Development projects.
• Utilized ITIL (IT Infrastructure Library) and SDLC (Software Development Life Cycle) Principles to obtain project objectives.
• Managed On-Site and Offshore Teams to increase time to market and lower overall project cost.
• Implemented Cisco Nexus 7K - 10 Gig Infrastructure switches.
• Implemented Cisco ASA Firewalls & Blue Coat Proxies Software for Security Infrastructure.
• Developed project plans for Citrix Cloud Computing on an enterprise-wide roll-out. Teh organization TEMPhas approximately 200,000 Workstation deployments that will someday work within teh Cloud.
• Built-Out physical infrastructures for AIX UNIX, HP UNIX, Red Hat Linux, Window Server, Cisco Network Equipment, VMware, Oracle, & SQL.
• Implemented Microsoft SharePoint 2010 Enterprise Wide. Worked with Microsoft Consulting Services to achieve goals. dis included a 640TB infrastructure platform with new hardware.
• Upgraded Microsoft Exchange 2010 Enterprise Wide. Moved approximately 200,000 mailboxes from Microsoft Exchange 2003 to Microsoft Exchange 2010 platforms.
• Researched & Developed Strategies for Managed Services Outsourcing both domestically and offshore. Submitted White Paper to Management on Outsourcing findings.
• Implemented IBM Lifecycle Tool Suite for Systems Development. Focused on teh defect management.
• Implemented projects with technologies including Cisco & AT&T Network Upgrades including MLPPP, MPLS, BGP, OSPF, LAN, WAN, & IBM Mainframe.
• Upgraded Avaya AES (Application Enablement Services) enterprise wide on existing infrastructure.
• Migrated HPUX & AIX UNIX to LINUX Red Hat Release 5.0 & 6.0 as an enterprise wide strategic move for teh organization. dis included new infrastructure and application migrations.
• Performed Application Maintenance & Software Licensing during many project and project to upgrade systems.

Confidential

Project Manager/Sr. Project Manager

Responsibilities:

• Developed Training and trained new Consultants to teh Project Management Role. Mentored consultants new to teh client and new to teh Project Management Role.
• Utilized ITIL (IT Infrastructure Library) and SDLC (Software Development Life Cycle) Principles as well as to obtain project objectives
• Communicated and work with teh Project Office (PMO), Key Stakeholders, Project Sponsors, and Upper Management.
• Founding member of teh Illinois Regional Agile Users Group (IRAUG), where agile concepts are discussed with a local community of Agile Users.
• Tracked project budget & performance in teh multi-million dollar range. Maintained Project Documentation, Vendor Relationships, Project Change Controls, Risk Management, Resource Management, Dependency Management, Issue Management, Strategic Alignment, and Communications Plan, on large Cross Functional, Complex Projects.
• Utilized Waterfall, SPI, CPI, Earned Value, & Critical Path Methods to achieve project success.
• Implemented New Product Introduction (NPI) on a $1Billion Program. Managed several projects underneath dis program to produce Electric Drive construction equipment to be distributed worldwide.
• Drove projects in teh Electric Drive construction equipment in regards to Quality, Testing, Pilot builds, for teh Transmission Unit.
• Utilized 6 Sigma practices (DEMAIC / DMEDI) for process and product development. Implemented these processed into project plans both for new products and for process correction.
• Maintained a positive working relationship with all project team members. Trained New Project Managers with all five areas Project Phases and nine Knowledge Areas of teh PMBOK.

Confidential, Peoria, IL

Project Management Consultant

Responsibilities:

• Implemented New Product Introduction (NPI), Confidential ., $20MM Powder Coating Paint Project.
• Managed New Products Introduction (NPI), projects for Natural Gas compression systems from Texas.
• Managed Caterpillar’s move manufacturing facility from Illinois to Mexico. dis was an International project with a large ROI, and high corporate visibility.
• Managed projects for teh new Boeing 787 Airliner at teh Panasonic Corporation in Orange County, California. These projects included Wireless Internet, Cell phone services, In-flight movie & gaming system for Boeing Jet Airliners.
• Produced project plans for Louisiana Pacific to build a new manufacturing facility. dis facility was a multi-million dollar undertaking.
• Maintained a positive working relationship with all project team members. Trained new Project Managers with all five areas Project Phases and nine Knowledge Areas of teh PMBOK.
• High level user of several project management software tools, including Microsoft Project, Primavera 3.1, P3E, and P6.2.1.
• Utilized 6 Sigma practices (DEMAIC / DMEDI) for process and product development. Implemented these processed into project plans both for new products and for process correction.
• Project team member for a project to roll-out 40,000 Windows servers throughout teh organization. Remotely installed servers and set up teh software and hardware configurations. Worked with technicians to determine troubleshooting techniques and solutions. Responsible for remotely maintaining and troubleshooting Window Server 2000 software, hardware, and applications. Used troubleshooting techniques to replace or repair all hardware components.
• Responsible for developing classroom training and education materials for new employees and transferred employees. Using a suite of software products, developed a two-week training course for these new employees to help them gain a level of proficiency as team members.
• Worked as Team Lead for up to 15 people in teh production environment. Scheduled daily work and planned long term work for teh team.

Confidential

Network Technical Analyst

Responsibilities:

• Project team member for 18,000 Cisco router and switch rollout on a national level. Implemented network software protocols on both a core and distribution level. Worked with Cisco’s IOS to install and maintain routers and switches. Determined need for bandwidth and hardware upgrades. Remotely installed routers and switches in corporation offices. Set up teh software and hardware configurations on teh networking equipment. Worked with technicians to determine troubleshooting techniques and solutions. Responsible for remotely maintaining and troubleshooting Cisco IOS software and hardware enterprise wide. Used troubleshooting techniques to replace or repair all hardware components.
• Trained all new employees and reported to their supervisor teh performance rating. Developed all teh training material for new employees. Trained new trainers to teach dis material to future employees.
• Worked as Team Lead in teh production environment. Scheduled daily work and planned long-term work for teh team.
• Responsible for developing materials to be taught in a classroom environment. These materials were primarily Cisco Routing, Cisco Switching, Windows NT, and Windows Server knowledge areas. There were secondary areas of soft skills and UNIX servers.
• Responsible for teaching a two-week class for new hires and transferred employees for course content stated earlier. Performed Gap analysis of students and formal knowledge evaluations on knowledge retention. Completed evaluations of employee performance reflected in HR performance ratings and determined class rank.
• Worked to maintain IBM mainframes systems including JES2 and JES3 applications.
• Used MVS operation system to produce custom reports.
• General software maintenance and system maintenance during Service Windows.
• Trained all new employees and reported to their supervisor teh performance rating.