Summary

• Project and General Management Executive with15 yearsofexperience in Architecture developing technical solutionsto drivegrowthand profitabilityinchallenging and competitive markets.Strong leadership,motivation,communication, negotiation,creative and analytical skills.Decisive,solutions- focused and results-oriented.Strong trackrecord ofidentifying/customizing businessagreementsto meet requirementsofspecificbusinessrelationships.Well versed in Agile and Waterfall project management and ITILv.2 and 3 methodology.Combinecross-functional expertise in:
• Strategic Vision Planning Contract VendorNegotiations
• Mission-Critical Program Development TechnologicalInnovation
• Network ArchitectureDesign Development HelpDesk/CallCenter Management
• SystemsMigrations/Transitions TeamBuilding Leadership

AREASOFEXPERTISE

• Turn-AroundExperience.Buildandmovedata centers for Fortune500,design/program Web applications,rolloutIT Desktop/Serversandmanagesystems engineers,LANadministrators, Help Desksupport staff,networkarchitects,programmers,graphicartistsandDBAs.
• Enterprise Network ArchitectureExpertise.Streamline,optimize,andmaintainnetwork functionality,performanceand recoverabilityinmission-criticalenvironments.
• IT ClientRelationshipDevelopment. Cultivate,negotiate,andmaintainprofitable,long-term
• customerrelationshipswithVPandC-levelexecutives.

PROFESSIONALEXPERIENCE

Confidential

AssistantProfessor,

• Lead instructorresponsiblefor networktrack curriculumincluding hiring and staffing allnetworkbasedIT classes fora26 thousandstudent communitycollege.Teach all classesrelated tonetworking, network management,LAN,WAN, Wireless,and application development classesas needed.Write curriculum for both face to face and on line classes. Classes include:
• Installation of Microsoft Server 2003/2008 in a VMware virtual machine using clones and ISO images
• Router, switch, and firewall installation and configuration
• Installation and configuration of Active Directory
• Installation and configuration of DNS and DHCP
• Infrastructure design including WAN, LAN, wireless, organizational units, and Group Policy Objects
• Citrix, Sql, Exchange, and SharePoint integration into the Enterprise.
• Windows 7 Image creation, management, automation, and distribution.

Confidential

DirectorlevelManager, Project Manager -

KeyContributions:

• Served as Project Manager, designer, and managed 15 million, 18 month global infrastructure project to divest network from Delphi to new global network of Inteva Products utilizing ITIL methodology.
• Served as Project Manager and subject matterexpert SME forGlobal WANdesign and divestiture from Delphi global network integrating eight separate networksin NorthAmerica,three networksinMexico,two networksinGermany, one inKoreaand one inShanghai
• Project Manager for design and installation of global email infrastructure in Exchange 2007.
• Formulated global strategyformigrationfromexisting infrastructure and designed the newenterprise WANandLAN.Responsible for design,installation,migration,and on-going maintenance forall data, telecommunications,and satelliteservices worldwide
• Established helpdeskand support services onthree continentsproviding 24x7call center service infive languagesand on-site desktop services.
• Did handsoninstallation and on-site programming ofCiscoswitchesand routers for nine sitesaspart of newnetworkroll out and cutover fromexisting Delphi infrastructure six inNorthAmerica,one inMexico,
• and one inGermany ledremote teamchiefengineer for Shanghai installationprovidingracked servers, writtenconfiguration,and telephone support during cutover
• Designed and built serversforeachindividual site including arobust Virtual environment,Maruwireless,
• web,Exchange, BlackberryEnterprise Servers BES ,and remote access utilizingRSAtokensand servers
• Replaced standard POTStelephone system withCISCO VOIPsystem. Personallyinstalled andprogrammed phonesandCISCOphone switchesat three sitesaspart ofoverall phone installation
• Instituted clearperformancemetricsacrossthe entire infrastructure forall aspectsofITservices using ITILV2 methodology,standardized reporting onutilizationofinfrastructure servicesallowing the incorporationoffinancial accountabilityforindividual departmentsITusage initiativeswhich criticallyfactored in 10millionsavingsinITinfrastructure expendituresthe first year
• Established all ITcorporate standards, implementedchange management processes,created the Project
• Management Office,anddocumentationstandards forall ITrelated systems using ITILV2 standards

Confidential

LeadEnterprise Architect, Project Manager-

• Project Manager for global upgrade to Exchange 2007 from Exchange 2000
• Project Manager for upgrade and integration of Blackberry Enterprise server to global footprint
• SMEforall typesofcommunicationfrompagingand instant messaging to email,cell,satellite and global compatibility.Responsible forlocal and globalvisionand strategyforthe integrationand support of merging communicationtechnologies fortheglobal enterpriseresulting inathree-yearstrategyenabling better forecasting and accurate budgeting.Reduced unplanned expendituresby30 first year
• Led networkteamindesignandhands onupgrade of Exchange 5.5 to Exchange 2007 including installationand configurationofall role servers
• Provided strategicinsightsinmaking recommendations forbusinessunit optimizationand utilizationof existing communicationtechnologyeliminating waste and increasing productivity
• Performed analysisofbusinessunitcommunication systemsdesignand provided more efficient and cost effective alternatives. Increased the total numberofcommunicationsprojectscompleted yearto yearatanoverall cost savingsthroughhighlyeffectiveroad mappingand forecasting
• LeadEnterprise Architect-SAP May 2006 April2007
• Responsible forthe project management including scope,prototype,development,design, andimplementationofSAP3.1i migrationto ECC6.0.Led the effort to convert a highlycustomizedenvironment including more than4000 SAP customizationsand whose infrastructure andusers werespread over5 continentssupporting a 7 billionenterprise.Managed 1 million budget and 22 team members in building the proof of concept and prototype.Wrote the playbookforglobal migrationusing ablockpointstrategyallowing amore predictable and even financial spend overthe lengthofthe project.
• Recruited and lead projectteamresponsible forprototype,development,design,staffing,and implementationof 50 million,3 three yearSAP 3.1i migrationto ECC6.0netting acost savingsof 10 millionper yearglobally
• Dramaticallyimproved time required to convert3.1icustomizationsto MySAP6.0 throughprocess validationand mapping saving over2000person-hoursand18 months
• Evaluated and recommended SAPprocessesand standards forthe global enterprise including all software and hardware.Established ITstandards and directedprojectsthroughphase three

Confidential

ChiefTechnologyOfficer

• Directed all corporate technologyoperations forthe University'sthree campuses and online presence, withfull P L accountability.Keyadviser to executive staff onstrategicplanning anddirectionrelated to technologyproducts.Total responsibilityfortechnical product development,technical support,and datacenteroperations.Led ateamof4directors,7 managers, and91 technical professionalswho provided development and support functionsto all fourareas.Planned and administered 21 million dollarbudget insupport of500 internal users and 18,000 students.
• Projectmanaged and directed implementationofVignette document management systemand wholesale redesign ofstudent portal inconjunctionwiththe replacementofthe online educational system.
• Conducted strategicplanning including networkand system upgrades,and capital,operating and line item budgets.Developed RFP's, executed ROIanalysis,and negotiated/reviewed contracts.Control departmental purchasing and resource management.Tracked expenses,maintained budget integrity.
• Conducted management and staffreviews, determined salaryincreases,bonuses and payroll budget.
• Led project teams,and managed projectsstabilizingand scaling infrastructure to allow40 increase in online enrollment
• Project Managed, designed and implemented offsite datacenterinstallation including the consolidationofIOS versionin CISCOrouters and switches,standardized server configurations,andinstituted newvirtual classroomprototype for IT classesrequiring individualserverspace forstudents

Confidential

Manager, Project Manager - ITOperations

• Recruited to establishandmanage anaging desktop infrastructure withover2000 users at 96 remote locations.:
• ProjectManaged the infrastructure part ofthe overall divestiture project.Helped designthe architecture forthe newnetwork,assembled team,managed,and participated asa networkengineerto split two company infrastructuresincluding network,email, Sonnet,and communications,and all supportservices resulting inthe formationoftwo independentnetworks with0downtime and no lossofe-mail
• 4 million infrastructure project delivered on time and under budget.

Confidential

Director,

Technical Services Managed from cradle to grave small and medium sized networks including routers, firewalls, printers, email, and desktops including Citrix based installations. Established processes allowing consistent 99 availability including implementation of disaster recovery and fault tolerant plans. Instituted highly reliable corporate-wide, centralized back-up systems

Confidential

SENIOR Systems Engineer

• Two years as ITSMsenior team member in call center.
• Two years managing the global PC build and deployment team for all PC configuration and deployments worldwide. Created initial image for all PC models. Managed and maintained the care and feeding of those images. Simplified support of overall infrastructure by reducing number of models in the enterprise
• Served in on-call rotation providing 24x7 network support for all systems One year as senior contract negotiator for all WinTel software including a 10 million Microsoft Enterprise Agreement, all contracting services and all software licensing terms and conditions
• Lotus Notes installation and conversion to Exchange for 300 user site
• IBM Mainframe support for world's largest database