SUMMARY

• An Innovative and solutions - focused IT Manager wif over 14 years in servers, network and Storage infrastructure experience.
• Over 11 years of senior - level leadership spanning IT Infrastructure, Data Center migration, infrastructure build-out wif Windows OS upgrade, COTS and Business Users application & SQL database migration for production, pre-production, disaster recovery environments
• IT operations and service support management. Drive product from concept/ideation stage through teh product development governance process wif Agile and Waterfall SDLC practices.
• Infrastructure project management methodologies-ITIL, ITSM based Service Delivery

TECHNICAL SKILLS

Operating Systems: Microsoft Windows 2000/2003/2008/2012 R2, Linux REDHAT/Ubuntu/CENTos

Network: Cisco Catalyst 2960 & 6500 switches and Routers, F5 BIG IP 5000 & 7000

Servers: HPE Blades, HPE ProLiant DL SeriesStorage: HPE Storage work, 3PAR Flash, Dell, IBM, EMC VMAX & VNX, NETAPP FAS2200 & 2500

Virtualization: Hyper-V, VMware Vsphere 5&6, VMware ESX/ESXi, VI, P2V Assistance, Vcenter Converter and VMware Workstation 5

Applications: Microsoft Office 2007/2010, MS Projects and MS Project Server 2007

Project Management Applications: MS Visio, MS Share Point

Technical Applications: Tivoli CCMDB, Tivoli (EQ), Enterprise Monitor, Symantec Enterprise Security 6.5, IBM Director, HP Open View, HPSIM, Solarwind

ITIL Applications: HP Service Now, HP Service Center for Change and incident Management.

Procurement Applications: PeopleSoft 9.0, Ariba P2P

Security Applications: Troux, Nexpose, Fortify Security code analyzer, SIEM, Splunk

Additional Technology: AD, DHCP, DNS Network Cabling (LAN/WAN) TCP/IP, VoIP, SSH, HA, FT, LB, VPN

Cloud Infrastructure: AWS, EC2, route 53, EBS, S3, IAM, SES, Cloud watch, VPCs and subnets

PROFESSIONAL EXPERIENCE

Confidential, New York

Sr. Infrastructure Project Manager

Responsibilities:

• Internal cloud infrastructure scanning for Threat and Vulnerability management
• Users & their data migration from One Drive, Google Drive to cloud-based Box and integrating box wif O365.
• Active Directory Domain Controller Server upgrade across teh globe - Servers refresh and OS upgrade to Windows 2012 R2.
• Encase Forensic Agent application installation on servers & workstations
• IDM workday connector enhancement project.
• Direct multiple S&P Information Security projects and technical activities in support of multimillion-dollar S&P global infrastructure program.
• Collaborate wif 3rd party IT Service & Vendors to deliver business-driven projects and initiatives.
• Lead high performing technical team of Field Engineers, Security Engineers, and Systems Integration Specialists. Develop and implement standard operating procedures. Assisting in teh resolution of Incident and change tickets to support infrastructure (Servers, Storage, networking, cloud based instances, etc.).
• Work wif business stakeholders and Technical (Dev and QA) across teh SDLC lifecycle to proactively drive teh project deliverables and halp set expectations to deliver on time.
• Use of project management tools like JIRA to Create and maintain project documentation, dependency-based schedules, status reports, tracking logs, scope documents, contributor to executive communications.
• Forecast Project budget and track monthly spend throughout teh lifecycle of teh project. Ensure teh project stays on track and wifin projected budget.
• Generate monthly report on KPIs of security operations including security event monitoring, incident investigation and response, vulnerability scans and risk assessments.
• Provide regular communication to teh leadership team. Coordinate projects meetings as required. Serve as teh day-to-day point of contact dat will drive work streams to meet deliverables.
• Conduct vendor evaluation, gather project requirement and document it as SOW, MSA, and Exhibits...etc.
• Procurement process in Ariba P2P for Purchase Orders, Hardware/Software Capital & Expense monitoring.
• Identified unique assets wif naming conventions; ensures dat staffs comply wif identification standards; Update hardware and applications assets and their status in Service now CMDB for all S&P Infrastructure on regular basis to adhere ITIL guidelines using Service Now tool.

Confidential, New York

Iinfrastructure Project Manager

Responsibilities:

• 5 Data center migration and Infrastructure consolidation.
• Project planning for MTA Subway department for WI-FI Design and heat mapping on 5 locations.
• Project planning of MTA NYPD for PSIM (Physical security and Information management) project to extend support contract and software maintenance and licensing Responsibility and Duties
• Audit all MTA HQ datacenters in NY and gather assets information to define teh scope of teh project.
• Collaborate wif IT team to deliver business-driven projects and initiatives, new capabilities and infrastructure enhancements.
• Present findings and direction, defend and justify conclusions and recommendations to Executive Management me.e. IT Directors of various departments in MTA IT & MTA HQ.
• Architect new solutions for optimizing existing servers, networks, layouts and applications.
• Design and planning for Data Center modernization, transformation services involving mainframe, midrange technologies and data engineering, data integrity, data quality, reporting and predictive analytics.
• Collect, collate and organize technical information needed for future procurement solicitations.
• Conduct vendor evaluation, gather project requirement and document it as SOW, RFP, Memo and Exhibits...etc. Procurement Process in PeopleSoft for Purchase Orders / Commitments, Hardware/Software Capital & Expense monitoring.
• Perform data analytic and spend analysis to determine savings opportunities, contract compliance, and data center consolidation and demand management opportunities.
• Review technical decisions and articulate pros/cons of technology options based on experience, industry noledge, and best practice.
• Plans population of teh asset DB; manages teh asset DB, central libraries and tools; ensures regular monitoring and updating Assets status in CMDB of Asset Manager Software.
• Build strong relationships wif suppliers, internal clients (e.g. IT, LOB Project Managers, Senior Management) and business partners (e.g. IT, Legal, Finance/Planning).

Confidential, New York

System Solution Engineer /Infrastructure Manager

Responsibilities:

• Development datacenter migration and Virtualization of multiple key COTS and business user applications from New York to New Jersey & Texas.
• Build a new staging infrastructure for running on Windows / IIS /.Net / SQL Server environment.
• Win2003 Server to 2008/2012 OS upgrade, Tech-refresh (Hardware Upgrade), Database refresh (Storage and Disk expansion).
• Served as Project Manager and Lead Systems Designer for multiple high profiles, large scale network and IT Infrastructure projects. Designed and implemented Microsoft infrastructures, VMware, and NetBackup.
• Oversaw teh efficient implementation of new technology solutions to various internal business units; identified project requirements and provided exceptional support.
• Discuss project plan wif internal and external stakeholders to analyze information needs and functional requirements for products and services. Capture and process teh customer information to build a solution dat addresses teh requirements while considering teh solution’s efficiency, flexibility, scale-ability, reliability and availability.
• Implement IT infrastructure datacenter migration steps & communicate status of migration plans. Follow System Development Life Cycle (SDLC) models in Agile (SCRUM, KANBAN) methodologies.
• Produce architectural documentation and technical specifications from engineers and architectures to present teh proposed solution to teh customer and answer any questions, concerns dat may arise.
• Develop & monitor metrics and operating results, and take steps to ensure dat our clients’ ability to deliver service as expected to teh business is maintained and improved.
• Process documentation to initiate Installation and configuration of new/existing servers, storage and networking in both physical and virtual environment in accordance wif standards and project/operational requirements.
• Procurement Process for Purchase Orders / Commitments, Hardware/Software Capital & Expense.
• Support and Lead Program Change Management/Change Control Processes to adhere ITIL guidelines for Asset, Incident, Problem and Change Management & Service Management using HP Service Manager tool.
• Worked as ITSM process champion to support transition of existing business Asset and Service Management CMDB to new Service now tool from HP service and Asset Manager
• Use JIRA tool for Story, Epic or bug reporting for Service request management.
• Provide support to all data center operations and processes (production operations, network, change control, DR/Business recovery, halpdesk, systems management, and facilities) wif a focus on application, server, storage, and database technologies in 24 x 7 environments.

Confidential, New York

Infrastructure Service Manager

Responsibilities:

• Production Datacenter migration from New York to New Jersey and Missouri.
• Tech-refresh project - replacement of hardware, upgrade Windows OS and SQL databases for business COTS and GOTS applications hosted on 400 legacy servers.
• Built new virtual Infrastructure for Production and Pre-Production environment running on Windows / IIS /.Net / SQL Server environment. Responsibility and Duties
• Provide system engineering, project management nd 3rd level support to production, pre-production environment and spanning 3 geographical locations.
• Project Manager and team member for several infrastructure architecture projects including migration of Windows 2000 to 2003 OS servers and workstations from XP to windows 7.
• Evaluate and design new virtual server infrastructure consisting of VMWARE ESX server environment residing on 32 x HP ProLiant servers connected to over 16 TB capacity.
• Consolidate physical servers to Virtual servers wif VMware Converter P2V and procures new hardware and upgrade DAS Storage.
• Configure RAID and Volumes on HP Servers and Storage Works using Array based Utility to maintain system redundancy & configure NIC TEAMING to provide network resiliency.
• Apply security patches, firmware and device drivers upgrade using WSUS.
• Asset Management for data Center build and transformation as per scope of teh work.
• Developed and document windows 2003/2008 server standards including server builds, security and hardening principals.

Confidential

Technical Support Engineer

Responsibilities:

• Administration for Server and network infrastructure
• Server installations, upgrades, routine maintenance and administer Active Directory on Windows 2003
• Install and configure FTP and Internet Information Services, (IIS 5/6)
• Troubleshoot group policies, configurations and applications to resolve incompatibilities.
• Administration of Microsoft Exchange server