Quality Assurance Engineer

Dear Human Resources

• I am uniquely qualified for opportunities where you require extensive Test and Evaluation Engineering experience in applications Integration/Implementation/Sustainment, Information Technology supporting internal systems and configurations, or Healthcare with experience in all aspects of Hospital and Medicaid systems implementation. My experience encompasses Sharepoint projects from inception to deployment and on/going maintenance as well as internal applications that support your company business requirements such as Human Resources, Payroll, Finance, Billing, Aerospace and Warehouse Management. Extensive experience implementing ERP systems that included Peoplesoft and SAP.
• I possess over 15 years in Quality Engineering complemented with 12 years in Project Management implementing and building organizations supporting Information Systems and Information Technology applications.
• As you will find in my resume I have driven project Change Control Boards for customer expectations that encompassed Healthcare, Finance, Billing, Banking, IT, Commercial Insurance, eCommerce, and Retail implementations. In these roles I have managed Business Analysts, Systems Analyst, Development, QA and Deployment teams in providing clear and concise schedules for system deliveries.
• I bring broad knowledge of requirements clarity and definition as a QA Engineer due to my extensive experience in Quality Assurance. I work closely with business and stakeholders to ensure understanding of expectation and needs of the customer. Provide coordination and creation of SOW responses, RFP evaluation/responses and RFI requests. I possess extensive experience coordinating User Acceptance Test phases for a variety of application/system implementation and migrations.
• The following are a few project implementations that I supported

Confidential

Sharebuilder,

Integrated Stock Systems where I managed the integration of financial Tax Systems and Sharebuilder web site upgrades. Was in charge of complete life cycle project management of the replacement of legacy systems with a new Wall Street Concepts Tax System. I managed Business/Systems Analysts, Developers, Quality Assurance and facilitated the Change Control Board.

Confidential,

Integrated Voice Recognition Systems where I managed the Project Life Cycle for all IVR releases and subsequent maintenance releases. Established the Project Dashboard that tracked all project activities for over 5 simultaneous programs. Facilitated the triage process and established the change processes.

Confidential

a healthcare management systems integrator I managed the quality applications verification of their internal Electronic Health Record programs. These programs provided healthcare business process to healthcare payers. This included claims processing, membership, group administrations and financial management. The legacy project consisted of a conversion of over 47 clinics within the United States. Primarily a Web-based Electronic Health Records product with client / server back-end applications.

Confidential

a major provider of hospital systems worldwide I was responsible for the replacement of existing legacy systems at hospitals in both the United States and United Kingdom. Most systems had been in place for over 13 years and integrated with hospital 3rd party vendor and home grown systems. Project duration averaged 10 13 months with capital expenses averaging 3M - 5M depending on hospital size and complexities. The LASTWORD product was a mainframe based application and was delivered as a total package including hardware and software. Project team sizes averaged 25 - 40 depending on project complexities.

Overview

• Senior Project Manager with effective program implementation skills that has provided 25 - 40 production quality improvements while streamlining organizational structures. Budget responsibilities ranged from 1M to 5M where budgetary efficiencies included reductions of more than 35 without reduction in personnel. Experienced in evaluating project teams from the ground up and restructuring existing programs in both matrix and functional resource organizations including off-shore development and quality organizations.
• As a Quality Engineer, implemented Quality Best Practices that encompassed statistical analysis, program implementation, project coordination, Cost Benefit Analysis, and program implementations. Established organizational processes based on Capability Maturity Model CMM , International Organization for Standardization ISO , Department of Defense DoD , and National Aeronautics and Space Administration NASA practices.
• Possess broad knowledge in Systems Development Life Cycle methodologies within Financial, Banking, Human Resources, Healthcare, Medicaid, Commercial Insurance, Telecommunication, and Government programs. Technologies spanned Web-Based, Client-Server, Commercial-off-the-Shelf, and Hosted environments. Experience in managing complex migration and integration software projects where 3rd Party Vendor management was required for success.