PROFESSIONAL EXPERIENCE:

Agile Coach

Confidential, Pennington, NJ

Responsibilities:

• Coached Teams transforming to Lean Agile using SAFe4.5 (Lean, Scrum, Kanban and SAFe)
• Coached Scrum Masters, Product Owners and development teams
• Coached Lean Agile principles, practices, ceremonies, artifacts, techniques and roles
• Coached transition from Waterfall to Agile, and to high performing Teams
• Coached and launched SAFe Agile Release Trains (ARTs)
• Created Metrics and Data Quality dashboards
• Organized and led workshops and open Agile office hours
• Assessed teams, recommended optimal Agile practices and identified growth opportunities

Agile Coach

Confidential, NY, NY

Responsibilities:

• Coached Agile Teams starting their Agile Transition
• Coached Scrum Teams, RTEs and Product Managers
• Coached transition from Waterfall to Agile, and advances in Agile Maturity
• Coached and championed the transition from project based teams to longstanding product based teams
• Developed Value Stream Maps
• Assessed teams’ Agile maturity and produced Agile maturity plans
• Established standards for metrics and dashboards

Agile Coach, Trainer

Confidential, Basking Ridge, NJ

Responsibilities:

• Coached Teams transforming to Lean Agile using SAFe4 (Lean, Scrum, Kanban and SAFe)
• Coached 3 lines of business in possibly the largest Agile transformation
• Coached and Trained Enterprise Program technical and Business Teams
• Coached, Trained and Launched SAFe Trains (ARTs)/Program Teams and Scrum Teams
• Coached and Trained Scrum Teams, Scrum Masters, Product Owners, RTEs, Product Managers and Portfolio Managers
• Coached and Trained programs with as many as 30 mixed methodology Teams, across multiple lines of business
• Coached transition from Waterfall to Agile, and to high performing Teams.
• Coached and Trained senior management and executives
• Championed Agile transformation
• Organized and led workshops and open Agile office hours
• Administrated, Trained and supported use of the CA Agile Central (Rally) tool

Confidential

Scrum Master, Agile (Rally) Administrator

Responsibilities:

• Supported Confidential in Agile Transformation, Maturity and Delivery
• Championed and led Agile transformations
• Coached and Trained at the SAFe Portfolio, Program, Team and executive levels
• Coached and Trained Scrum Teams, Scrum Masters, Product Owners, RTEs, Architects, Product and Portfolio Managers
• Coached and Trained Scrum and Kanban, SAFe, LESS, XP engineering practices and DevOps
• Participated in the creation and growth of the Center of Excellence
• Designed training and created training and presentation materials for the consulting practice
• Participated in strategy formation, material development, training and pre - sales activity for the consulting practice
• Administrated, Trained and supported implementation and use of Agile tools

Agile Coach

Confidential, PA

Responsibilities:

• Programs were in the Service Delivery Organizations of the Applications and Platforms group in support of cable, video and audio entertainment and communications products and services
• Teams were distributed onshore and offshore, and include FTEs, contractors, service organizations, out-sourced partners, managed services and vendors
• Coached and Trained at the SAFe Portfolio, Program, Team and executive levels
• Coached and Trained Scrum Teams, RTEs and Product Managers
• Coached and Trained Scrum and Kanban, SAFe, LESS, XP engineering practices and DevOps
• Worked with the Release and Operations organizations in the transition to continuous integration, continuous deployment and DevOps
• Contributed to the governance organization in the transition including the design and implementation of standards, compliance criteria and metrics
• Guided coaches to ensure a coordinated approach, scaled structure and optimization of the whole organization
• Developed training material and delivered training and led workshops for Program Managers, Product Owners, Scrum Masters and Teams.
• Championed Agile Transformation; value, goal and performance management frameworks and metrics
• Administrated, Trained and supported implementation and use of CA Agile Central (Rally)

Scrum Master

Confidential, NY, NY

Responsibilities:

• Programs were part of the geographically, organizationally and functionally distributed organization responsible for compliance with Confidential product applications, procedures and audits.
• Part of the management group responsible for processes, web sites and applications developed in response to Confidential clinical trial phase audits
• Part of the management team that assessed existing and planned processes, government requirements and government audit of clinical trial information submission
• Guided the design, championed and coached at the program and team levels in the application of an Agile approach and mindset for the submission of clinical trial information in compliance
• Coached and trained the organization in lean principles, practices and procedures in optimizing and applying quality standards to the clinical trial information collection process.
• Developed and evangelized performance and quality metrics for application and clinical teams

Program Manager

Confidential, New Jersey

Responsibilities:

• Coached co-sourced distributed teams in the transition from mini-waterfall to Agile
• Coached and trained Scrum Masters, Product Owners, Program Managers and cross-functional component teams with DevOps responsibilities
• Facilitated coordination between Scrum, Kanban, waterfall and other groups.
• Served on the program and release management teams with direct responsibility for intake, release scheduling, environments, obstacles and warranty
• Hands-on management and training of Confidential

Scrum Master

Confidential, Port Washington, NY

Responsibilities:

• Programs were part of the Confidential group producing and maintaining websites and games for the generation of marketing revenue
• Programs included application development projects to introduce new marketing products, maintain and enhance existing products, improve funnel path completion, repeat visits, customer experience and improve online advertising revenue.
• Coached and trained Program Managers, Portfolio Managers, Scrum Masters, Product Owners and cross-functional feature teams
• Each cross-functional team included distributed resources from the parent company, independent subsidiaries and partners.
• Developed and instituted Agile artifacts, performance and quality metrics
• Facilitated coordination between Scrum, Kanban, waterfall and other groups
• Hands-on management and training of VersionOne

Scrum Master

Confidential, Jersey City, NJ

Responsibilities:

• Programs were for the development of new and redesigned self-service sites that provides functionality for users to customize their online experience, leverage social networking, self-manage portfolios, personalize research, monitoring and market metrics.
• Ensured the delivery of the retail trading web redesign including the implementation of the Teamsite Content Management system and Google Search Appliance (GSA).
• Coached and trained co-sourced distributed Executives, Program Managers, Product Owners, Scrum Masters, and feature teams,
• Administrated, Trained and supported implementation and use of JIRA Agile

Scrum Master

Confidential, Basking Ridge, NJ

Responsibilities:

• Programs delivered Web based automated inventory management, automated user services and new products.
• Led the turnaround of troubled projects to align with expected deliverables, marketing roadmap and revenue projections.
• Coached and managed programs and projects in a mixed environment of Agile (scrum and Kanban), mini-waterfall and full waterfall
• Coached, championed and facilitated for the coordination of programs across multiple organization divisions and the elimination of obstacles
• Managed enterprise MS Project hands-on for teams, programs and cross division scheduling

Scrum Master

Confidential, Princeton, NJ

Responsibilities:

• Programs delivered a web based enterprise application integration solution, including legacy applications and back-end systems
• Partnered with architecture and external development teams to identify solutions and services that met the business needs.

Scrum Master

Confidential, Woodcliff Lake, NJ

Responsibilities:

• Programs delivered web sites and infrastructure for all Confidential corporate, partner and member firm sites worldwide.
• Championed consistent branding, information architecture (IA), metadata, templates, components, registration, search and content management across all Confidential sites worldwide.

Program Manager

Confidential, NYC, NY

Responsibilities:

• Programs delivered a web based seamless enterprise application integration solution on the HR-XML standard.
• Championed a single optimized platform for collecting customer data, submitting customer requests, and receiving results
• Managed projects integrating customers, Human Resources Information Systems (HRIS) and Applicant Tracking Systems (ATS) on the integration platform

Scrum Master

Confidential, Colorado

Responsibilities:

• Programs created systems and Web sites delivering, instant quotes, online workflows, product management and infrastructure for complete production, underwriting, policy administration, risk management services, claims administration and settlement services
• Championed a single comprehensive system for property insurance on businesses and residential property for a significantly broadened business scope in partnership with policyholders, retail agents and wholesale brokers.

Project Manager

Confidential, NY

Responsibilities:

• Program upgraded accounting services software, including front, middle and back office accounting and shareholder/investor accounting.
• Led the organization's first deployment of centrally controlled software desktop refresh streaming (AppStream).

Director of Quality Assurance

Confidential, NY

Responsibilities:

• Managed programs, projects and processes that monitored data normalization, consistency, transparency, low latency,breadth and depth of coverage and metadata across all of the products and services
• Managed projects that upgraded and implemented automated issue routing, tracking, e-training and knowledge basesystems.
• Managed content support teams responsible for testing, audits, transformation, integration and issue resolution
• Managed compliance with governance requirements for the capture, cleansing, validation, storage, auditability, analysis and distribution of information, across all of the products and services
• Championed data qualitative characteristics measurement, presentation and metrics across the enterprise
• Liaised between product, sales, support units and vendors to guarantee confidence and quality standards

Director of Quality Assurance

Confidential, New Brunswick, NJ

Responsibilities:

• Managed Programs that restructured the way products are produced, released and maintained
• Championed the quality initiative with a focus on getting projects completed quickly with defined acceptable quality levels.
• Introduced Six Sigma DMAIC (Define, Measure, Analyze, Improve, Control) 5 Whys root cause analysis for product improvement
• Obtained open source tools and defined heuristics for manual and automated testing and shortened time to market.
• Fostered open and honest communication and metrics with iterative and incremental releases.
• Collaborated with company executives and founders on product, technology and staffing roadmapping.
• Participated in the sales cycle including proposals, presentations, demonstrations and trials
• Defined technology integral to products being sold to customers, assessed tools, technical risks and mitigation plans
• Established PMO and maintained program and project governance, risk management strategy, standardized reporting and metrics
• Evaluated teams, identifying strengths, problem areas, and developing plans for improving performance.
• Oversaw the functional, technical and test design documentation processes for correctness, timeliness and risk.
• Provided input to business executives on product design, functionality, change requests, quality, delivery schedules and competition
• Championed and led the implementation of continuous automated testing integrated within the build-test-deploy workflow
• Managed vendor and partner relationships including contract compliance, risk management and financial tracking.
• Negotiated, implemented and managed compliance to service level agreements (SLA).
• Managed the ISO 9000 certified quality process, systems and audits, achieving ISO 9001 certification and improved quality.
• Managed software release cycles, assemble/build processes, application deployment (rollout), data migration and desktop refresh
• Developed and maintained user manuals, technical manuals, training material, feature stories, sales brochures, and advertising copy.
• Spoke on panels, delivered presentations and demonstrations, provided training and support throughout North America and Europe