SUMMARY:

• Technical system delivery and global project management experience encompasses engineering, product management, technical support, business and marketing management.
• 25 plus years’ experience in network infrastructure design, VoIP, security and operations support for the complete enterprise.
• Integration, support of disparate systems including managing staff and technical project management; decommission, refresh, development and deployment.
• Strategic planning expertise: systems management, process, engineering and technical support. SLA and SOW expertise.
• Responsible for the operational and strategic management of an assigned new or revised enterprise technologies or a functional area of Application Delivery.
• Manage multiple Project and work streams using industry standard project practices.
• Provide regular status, communication, management follow up to ensure project success.
• Perform risk management through proactive steps to help mitigate common risks.
• Accountable for the overall leadership for the technical deliverables for their assigned program and/or projects.
• Accountable for accuracy and reporting of the project schedule and status (relative to time, cost and scope) to the assigned Program/Project Manager.
• Engage with engineering team for technical components to define work estimates throughout the project life cycle.
• Manage technical resource budgets to plan. Analyzes and justifies resource burn rates and escalate to the Program/Project Manager as appropriate.
• Escalation point on technical issues such as hardware refreshes
• Project management experience and expertise in delivery of software applications, data initiatives, mobile technology, e - business, in a highly regulated industry.
• Hands-on approach to Project Management and extensive experience managing the resource allocation, scheduling, and costs for multiple simultaneous projects within a matrix organization
• Ability to facilitate technical discussions and actionable tasks across application technologists and engineers. Ability to facilitate discussions that yield clear requirements, and schedules both during the project and post go-live
• Ability to facilitate group technical, implementation, and problem solving
• Ability to build and manage a project plan inclusive of tasks, resource forecast, and cost
• Ability to work both independently and as a part of a project team, self-starter able to take initiative and operate with minimal supervision

SKILL:

Project Management: Clarity, Planview, ITIL, Microsoft Project, SharePoint, eRoom, Scrum and Remedy. Communication, scope, risk, time, change and vendor management.

PROFESSIONAL EXPERIENCE:

Confidential, New York, New York

Global Technical Project Manager

Responsibilities:

• Lead PM for major client with Global Physical Device Audit in regions APAC, EMEA and AMRS over 40 data centers with 93% success rate.
• Installed new circuits and transferred 4200 plus devices plus edge infrastructure to new circuits along with monitoring platform from old circuit for major client; lead VF PM interfacing with 3 other manage service teams for client in APAC, EMEA and AMRS regions
• Greenfield migration - migrating 26 brownfield data centers into 3 greenfield data centers 40k AIT/environments 80k servers over 9 CIOs for major client; technical deliver manager for this program consisting of 11 projects over 3 plus years; currently in late planning /beta phases

Confidential, Wilmington, DE

Technical Delivery Manager

Responsibilities:

• Responsible for successful delivery of global programs and projects in support of technology and infrastructure initiatives.
• Managed migration of 4K server connections from multiple end of life Cisco cat6500s switches to newly deployed Cisco Nexus switches in Delaware and New York data centers.
• Interface with and managed server platform leads to ensure successful delivery migration of 1k servers in Delaware and 2k in New York to Nexus switches and decommission of Cat6500s.

Confidential, Wilmington, DE

Technical Project Manager

Responsibilities:

• Responsible for planning, coordinating successful migration of complex applications and servers from IBM Data Center in Connecticut, to new Data Center in Philadelphia
• Coordinate with system engineers, VMware, SAN/Storage and application engineers to ensure equipment readiness and system configurations are properly installed. Change, issue, risk and task management.
• Manage Business Unit processes to ensure little or no impact to the business or client community during the application migration.

Confidential, Philadelphia, PA

Infrastructure Technical Project Manager

Responsibilities:

• Design, remodel, test, and implement next generation infrastructure thru 40 floors (phase 1) Cisco VoIP switches, wireless, QOS

Confidential, Philadelphia, PA

Global Project Manager

Responsibilities:

• Responsible for planning, coordination, and completion of client pre-cutover deliverables within the Confidential initiative including refresh, migration and firewall decommissions.
• Firewall End of Life (refresh) and Life Cycle Management for Global Firewall teams.

Confidential, Richmond, VA

Project Manager - Information Technology

Responsibilities:

• Managed data center integration and migrations projects.
• VMware, storage, data migrations and network relocation.

Confidential, Philadelphia, PA

Infrastructure Project Manager

Responsibilities:

• Managed relocation of several large scale data centers. Utilized MS-Project for technical documentation and to manage milestones and key deliverables.
• Managed all third party vendors to include hardware, software vendors, telecommunication providers, data center internal build-outs, and power distribution and redundancy design.
• Implemented new MPLS and wireless network. Led all networking infrastructure initiatives which include design and support of data center relocation.
• Designed, implemented VoIP solution using Avaya CS1000, also added multicast and video over WAN for complete enterprise.
• Expert with QOS, design and implementation.
• Direct lead for disaster recovery data center relocation and disaster recovery testing. Managed all day to day data center network infrastructure activities (security, firewalls, NOC, websites, WAN, LAN, VoIP, video, etc.
• Project management and vendor relations.
• Proactive with complete infrastructure. On call 24/7.
• Network performance and problem management.
• Proactive management tools to monitor complete enterprise and determine root cause including WAN, LAN, servers, switches, wireless, cabling, VoIP, air units, phones, etc. for all global offices. Network reports, troubleshooting, feasibility studies for complete enterprise.
• Prepared all SLA reports and documentation. Determine root cause infrastructure issues and implement lessons learned.
• Implemented, monitored and managed day to day security platform which consisted of DMZs, high availability firewalls, Checkpoint NGX II, gateway proxy, VPNs, signature detection base (snort) IDS, and security dashboard.
• Performed vulnerability assessments and penetration testing.
• Firewall management, real-time log collection, analysis and system maintenance.
• Created SLA reports, performance monitoring for malicious software (threats, false positives, anti-viruses, anti-spam, Anti-spyware) and denial of service.