Operations Manager Resume

SUMMARY

Dedicated, enthusiastic and honest worker
Excellent oral and written communicator
Highly focused on meeting deadlines; able to identify goals and priorities in projects
Experienced in working on multiple projects at one time

PROFESSIONAL EXPERIENCE

Confidential

Operations Manager

Responsibilities:

Works closely with assisting the President with daily tasks and special projects
Coordinates and communicates with various State and Federal regulatory agencies
Manages benefits administration and handling HR responsibilities
Processes weekly payroll
Works closely with bookkeeper and vendor accounts payable accounts
Coordinates and corresponds with various vendors and suppliers
Manages rental properties, including collecting, depositing rent checks, filling vacancies, and coordinating repairs
Coordinates various maintenance projects with the Plant Manager

Confidential

Executive Administrative Assistant

Responsibilities:

Supported the Director and National Sales Mangers on Sales and Marketing Team
General administrative duties, including: answering phones, welcoming visitors, reviewing correspondence, mail distribution, and file maintenance
Coordinated day to day operations: WebEx meetings, handle all internal and external vendors
Travel arrangements and event booking
Project planning and implementation
Coordinated all Marketing and Sales department meetings and lunches

Confidential

Executive Administrative Assistant

Responsibilities:

Confidential

Service Representative

Responsibilities:

Operated computers programmed with accounting software to record, store, and analyzed reconciliation reports
Generated portfolio audit reports daily for numerous clients
Provided reconciliation service for transaction and holdings of multiple custodians
Maintained and deployed financial reports to appropriate internal servers
Complied with federal, state, and company policies, procedures, and regulations.

Confidential

Assistant Annuities Case Manager

Responsibilities:

Processed all Variable Annuity contracts
Answered incoming calls from Internal Sales and Financial Professionals along with their external clients
Reviewed and data enter all incoming applications for good order per SEC and Prudential guidelines
Processed large volumes of cases daily
Became proficient in CFE, VPAS and Lotus Notes

Confidential

Office Assistant

Responsibilities:

Answered, screened and directed inbound large volumes of phone calls.
Performed general secretarial duties, including - scheduling meetings, appointment, faxing and mailing.
Took verbal and written messages
Received and sorted mail and deliveries
Performed basic customer service practices
Scheduled day to day appointments
Wrote dictated proposals
Maintained strong customer, vendor and business to business relationships

Confidential

Real Estate Intern

Responsibilities:

Assisted with drafting and pitching press releases
Assisted in event planning for launch and opening parties
Compiled contacts and researched publications for the creation of media lists
Conducted daily media monitoring for industry-related news and distributed it company-wide
Attended conference calls and meetings
Participated in department brainstorm sessions
Became proficient with Cision and Lexis-Nexis databases (leading global providers of media monitoring, research and distribution services for PR professionals)