Integration Manager Resume
4.00/5 (Submit Your Rating)
Ouston, TX
SUMMARY
- Confidential has 20 years of Experience in Information Technology and 13+ years’ experience in infrastructure.
- Managed Organizational Change Management (OCM) communication for implementation of new TCS engagement that managed infrastructure for AMD. Managed deployment of consolidated A2A integration farm achieving 99.9% uptime Managed implementation of connecting B2B infrastructure between trading partners and applications.
- Accomplished experience in Major Incident Management, people management and program management. Manage global teams, while onsite in both US and Malaysia. Recognized as a person who makes things happen. Thrive in environments where provided high - level missions and offered the opportunity to make it so. Excel at creating teams from scratch, designing the scope, and training individuals to succeed. Implement process where there is none and develop strategy to bring success to the organization.
TECHNICAL SKILLS:
- ITIL
- EDI
- Office 365
- Infrastructure, security
- UNIX
- JSON
- Root Cause
- Global Incident Management
PROFESSIONAL EXPERIENCE
Confidential, Houston, TX
Integration Manager
Responsibilities:
- Formed new organization to integrate trading partners to move data in and out of the Confidential application
- Designed new JSON and EDI file formats to contain data
- Selected translation and communication iPAAS provider and trained team to use translator.
Confidential, Round Rock, TX
Program Manager, Technical Onboarding
Responsibilities:
- Managed onboarding of other corporations to the Confidential B2B network to improve business velocity and resiliency.
- Managed project teams including matrix organization of other companies.
- Created solutions to meet partner requirements including infrastructure, security and sustainability.
- Tracked projects to complete within defined scope, timeline and budget.
Confidential, Houston, TX
Senior Major Incident Manager and Problem Manager
Responsibilities:
- Coordinated all necessary technical, management and business resources to resolve major incidents as fast as possible with minimal impact. Was the lead for researching Event Root Cause, including bringing teams together and driving to resolution and remediation. Includes support systems with potential impact of over 1 billion dollars. Lead on projects to improve multiple areas of the corporation.
Confidential, Austin, TX
Manager, Custom Application Support
Responsibilities:
- Led employees and managed vendor to provide support for custom-developed applications in Engineering and Sales & Marketing lines of business.
- Managed Organizational Change Management (OCM) communication for implementation of new TCS engagement that managed infrastructure for AMD.
Confidential, Houston, TX
Service Manager, HP IT Messaging
Responsibilities:
- Oversaw strategic direction of company’s messaging service and peripheral applications.
- Conducted evaluation of Office 365 versus Google for enterprise messaging that resulted in recommendation and implementation plan for deployment for entire company.
- Increased knowledge base by passing certification exams for ITIL V3 Foundation and ITIL V3 Service Strategy.
Senior Manager
Confidential
Responsibilities:
- Managed global staff of 15 in support of 80+ middleware applications. Oversaw all aspects of team management to include hiring and staffing, development, training and daily operations.
Confidential, Round Rock, TX
B2B Solution Delivery Manager
Responsibilities:
- Led implementation of new EDI projects for organization.
- Managed implementation of connecting B2B infrastructure between trading partners and applications.
- Developed test plans and conducted testing with each new trading partner resulting in 100% success.
Confidential
B2B Operations Manager
Responsibilities:
- Determined EDI operations strategy and design for entire company. Managed team of 20 located in Texas and Malaysia to provide B2B application support. Managed entire site for Dell IT Operations with 7 managers and 70 indirect reports.
- Hired new Site Manager locally and trained to take over within 2 weeks, significantly ahead of schedule.
- Participated in forming intramural volleyball competition that increased esprit de corp.
Confidential
Manager
Responsibilities
- Managed creation of processes, staffing of new team and launch of new EDI / B2B product (webMethods) to facilitate enhanced support and rapid on-boarding for new EDI trading partners. Served as Dell representative to webMethods Global Customer Council.
- Managed deployment of consolidated A2A integration farm achieving 99.9% uptime across 4 infrastructures.
Confidential
EDI Programmer Analyst
Responsibilities:
- Deployed and supported EDI system using Harbinger TLE / EV5 for UNIX/NT in a clustered environment. Served primarily as Relationship Manager and developer for Logistics Supply Chain Technology.