SUMMARY

• 13+ years of work experience as Business Analyst / Project Manager.
• 3+ years as Certified Scrum Master.
• Seasoned professional and experienced in areas of Business & Information technology consulting for application development & support projects, and offshore projects in India and USA.
• Expertise on Agile/SCRUM, Off - shore development projects, Project Management Life Cycle (PMLC), Software Development Life Cycle (SDLC)
• Experience participating in business and technical design sessions with Product Owners, DBAs, developers, and QA analysts. Interaction with stakeholders and end - users, and SME’s.
• Facilitate the 5 ceremonies - Sprint Planning session, Daily Stand-ups, Sprint Review, Sprint Retrospective, Backlog grooming sessions.
• Proficient in prioritizing Product Backlog Items, Sprint Backlog, User Stories, Test Cases, Release Notes and Training Guides, SOX Flows and Narratives.
• Agile development experience. Create the Overall PI & Sprint Plans and track all the activities including requirement consolidation, Story Grooming, Story Planning, Story Development, Story Testing, Review by Product Owners, Demo to all the Stake Holders, User Acceptance Testing, production deployment & post deployment
• Support Data Governance to ensure that the data entry by an operations team member or by an automated process meets precise standards, such as a business rule, a data definition and data integrity constraints
• Gather data requirements, data collection, organizing data for analysis, cleaning data that may be incomplete, contain duplicates or contain errors. Data cleaning that includes record matching, de-duplication, and column segmentation
• Gathering data migration requirements for transferring data from current content management system to Vignette Content Management system
• Data profiling to identify data anomalies followed by Data Quality Exception Reporting
• Maintain the Data Dictionary, Business Definitions and Business Rules to support ETL process for data warehouse
• Displayed technical writing skills while single handedly authoring all SDLC artifacts for Confidential .
• Experienced in User Acceptance Testing (UAT), Data Analysis, Data Quality to identify data anomalies, Data Quality Exception Reporting, Maintain the Data Dictionary, Business Definitions and Business Rules
• Experienced in Business Architecture, and Business Process Management, and Business Process Re-engineering, Six Sigma (SIPOC Diagramming).
• Expertise in review and documentation of system test plans, test cases, and data sets.
• Functional use of technologies includes: MS Word, MS PowerPoint, MS Visio, HP/Mercury Quality Center 9.2, Lotus Notes, Outlook user, Dynamic Object Oriented Requirements System (DOORS 7.1)

PROFESSIONAL EXPERIENCE

Confidential, NJ

Scrum Master /Project Manager

Responsibilities:

• Engaged in the Data warehousing in gathering business definitions, business rules, data profiling analysis and findings, and obtaining SME sign-offs
• Effective interpersonal skills and ability to maintain collaborative work relations with all levels of staff
• Keeper of the enterprise data store data dictionary, updated and maintained the data dictionary, liaised between the upstream and downstream users, serving as a bridge between the business and the data warehousing development team
• Planning, leading and coaching the organization in its Scrum adoption.
• Understand the product vision and lead the team to work towards it. Clearly communicate the vision, goals and Product Backlog items to the development team.
• Help product owner in defining and maintaining the product backlog. Coach Product Owner on prioritization techniques to help keep the Product Backlog into incremental releases.
• Facilitate the Sprint Planning meeting. Help team to work together to create Sprint backlog and a goal. Help the team inspect and adapt based on feedback from field and previous sprints.
• Organize meetings, enforcing timeboxes and responding to the impediments reported explicitly.
• Handle a development team of 6-9 members.
• Improve the product owner’s effectiveness by helping maintain the Product Backlog and release plan. Help the Product Owner organize backlog items into appropriate releases or priority groups.
• Ensure the taskboard, Sprint Burndown Chart, impediments list is up to date, visible to the development team and convenient to use.
• Ensure appropriate amount of inter - team communication is happening
• Facilitate Daily Scrum Meeting and help the team to inspect the progress towards Sprint Goal and adapt their plan.
• Facilitate the Sprint Review and ensure that the focus is on integrated product increment. Help the team to inspect and adapt.
• Facilitate the Sprint Retrospective and help the team to inspect and adapt the process. Ensure everyone is heard and appreciated. Help the team identify actions to enact in the next sprint.
• Coach the development team to become self organized and cross - functional team.
• Remove impediments to progress
• Conduct project kick-off meeting with all key stakeholders, in order to announce the start of the project, communicate the project milestones, and other relevant information.
• Obtain and manage project resource including out sourced deliverables to ensure successful project execution.
• Develop a project schedule based on the project timeline, scope, and resource plan in order to manage timely completion of the project.
• Identify and document high level risks, assumptions, and constraints based on current environment, and historical data, in order to identify project limitations and propose an implementation approach.
• Develop the project charter by further gathering and analyzing stakeholder requirements, in order to document project scope, milestones and deliverables. Obtain approval on the project charter.
• Create the work breakdown structure with the team by deconstructing the scope, in order to manage the scope of the project.

Confidential

Scrum Master / Project manager

Responsibilities:

• Work with multiple Scrum teams to identify the cross team dependencies
• Work with Product Owners for prioritization of features for the team.
• Train the team on Scrum Practices & Work with multiple Scrum and Support teams to remove the impediments.
• Conduct the Scrum ceremonies such as Daily Stand-up, Sprint Planning, Sprint Retro and Sprint Demo
• Model business functions, collect source material from SME’s, analyze current business process and recommend future state for the business process model.
• Support the product owner to interview, and capture user needs and further formalize them into Product Backlog. Support and Educate the Product Owner on Agile Scrum, Feature & Epic Creation, and writing clear and concise User Stories.
• Work with stakeholders to ensure User Stories are fully vetted and include all necessary requirements and acceptance criteria before commitment
• Expertise in Program/Project Management of Software development, Implementation, Delivery, Production Support & maintenance, Enhancements & Change Management, Off-shore development, Customer Management, Pre-Sales, Post-Sales & Contracts Management.
• Effective relationship management with stakeholders and key participants to obtain sign-offs approvals and authorizations as required for the phase gate reviews, and meeting set goals and expectations of the stakeholders ensuring return on investment.
• Resource management, Drive continuous improvement in project deliveries and individual / team performance. Measure and analyze deliveries and performance across projects and timeline. Participate in organizational and performance assessment Recognize contribution of team members and provide regular feedback.
• Generate, prepare and analyze annual, quarterly, weekly and ad hoc reports. Collect information necessary from global offices needed for reports. Track, measure and enforce the reporting of financial information on a timely basis. Provide information to account management team.

Confidential

Project Manager / Business Analyst / Scrum Master

Responsibilities:

• Manage multiple projects concurrently and at different phases of completion.
• Follow established project management policies, procedures and reporting requirements;
• Perform project assessment based upon available information and meetings with sponsor, customer and other SMEs, in order to evaluate the feasibility of new products and services within the given assumptions and /or constraints.
• Define the high-level scope of the project based on the business and compliance requirements, in order to meet customer’s project expectations.
• Identify and document high level risks, assumptions, and constraints based on current environment, and historical data, in order to identify project limitations and propose an implementation approach.
• Develop the project charter by further gathering and analyzing stakeholder requirements, in order to document project scope, milestones and deliverables. Obtain approval on the project charter.
• Create the work breakdown structure with the team by deconstructing the scope, in order to manage the scope of the project.
• Develop a budget plan on the project scope using estimating techniques, in order to manage project cost.
• Develop a project schedule based on the project timeline, scope, and resource plan in order to manage timely completion of the project.
• Conduct project kick-off meeting with all key stakeholders, in order to announce the start of the project, communicate the project milestones, and other relevant information.
• Obtain and manage project resource including out sourced deliverables to ensure successful project execution.
• Execute tasks as defined in the project plan to achieve the project deliverables within budget and schedule.
• Implement the quality management plan to ensure work is being performed according to required quality standards.
• Execute the enhancement change requests (ECR) and Implement approved changes according to the change management plan.
• Maximize team performance through leading, mentoring, training and motivating team members.
• Effectively communicate issues and risks to senior staff.
• Access corrective action on the issue register and determine next steps for unresolved issues in order to minimize the impact on project schedule, cost and resources.
• Communicate project status to stakeholders for their feedback, in order to ensure the project aligns with business needs.
• Obtain final acceptance of the project deliverables by working with the sponsor in order to confirm that the project scope and deliverables were met.
• Collate lessons learned through comprehensive project review, in order to create and update the organization’s knowledge base.

Confidential, Fairfax, Virginia

Business Analyst /Project Manager

Responsibilities:

• Requirement gathering and documentation of BRD (Business Requirement Document) and SRS (System Requirement Specification) after analyzing the business need.
• Developed use cases and use case diagrams for developers and other stakeholders.
• Maintained the Requirements Traceability Matrix.
• Model business functions, collect source material from SME’s, analyze current business process and recommend future state for the business process model.
• Interview, and capture user needs and further formalize them into business and functional requirements.
• Activity and resource planning
• Organizing and motivating the project team
• Controlling time management
• Cost estimating and developing the budget
• Ensuring customer satisfaction
• Managing reports and necessary documentation

Confidential

Project Manager / Business Analyst

Responsibilities:

• Served under the Information Services (IS) Department, Global Operations Team Business Intent Delivery Office, for the Data Management Transformation (DMT) project and Business Intelligence Data Quality Exception Reporting projects that enkindle to form the new Enterprise Data Store (EDS).
• Reported directly to the head of the Business Intent (BI) Delivery Office within Information Services, Global Operations Team
• Planned and designed the organization structure for the BI Delivery Office that folded into the new Enterprise Data Store organization structure
• Engaged in the Data Management Transformation Project (DMT) in gathering business definitions, business rules, data profiling analysis and findings, and obtaining SME sign-offs
• Effective interpersonal skills and ability to maintain collaborative work relations with all levels of staff
• Keeper of the EDS data dictionary, updated and maintained the data dictionary, liaised between the upstream and downstream users, serving as a bridge between the business and the DMT development team
• Maintain the team status report and compose the weekly dashboard
• Provide support and coordination for the organization of meetings, including preparation of meeting agendas and meeting organization as well as before distribution of meeting materials
• Work with all project partners to promote effective communication and data reporting at all levels, particularly strengthening communications at the global level and ensuring that clear messages on project(s) progress are conveyed at the global level of the corporate and to the media
• Responsible for the Data Quality Exception Reporting task for the Project. This includes schedule planning, resource management, business requirement gathering, business rule(s) analysis, data profiling analysis and findings, standardization of report formats for each data mart, identifying and prioritizing reports and report data elements, business process mapping, and quality control and testing, and SOX flows and narrative.
• As a part of record keeping exercise, established LAN directory on ishare for all communications, approvals and sign-offs obtained for the project DMT.
• Planned, and assisted in the development and implementation of the Business Intent Delivery Office strategy and frameworks
• Monitored, and created awareness of the new work streams of the office with a strategic focus of identifying, prioritizing and pursuing strategic initiatives in support of the corporate wide business areas and users. The business intent office will fold into the corporate Business Intelligence department of Booz Allen Hamilton in the very near future
• Participated in organizational and performance assessment of the BI lead and the current data warehouse, identified improvement opportunities and recommend change
• Member of the interview panel for the BI delivery office and conducted interviews
• Helped the BI lead to align the organization structure and capabilities with the needs of the business and IT service portfolios
• Conducted research to identify relevant emerging technology trends and develop project proposals
• Monitored the management of activities undertaken by the Business Intent delivery Office and ensure that programmed activities are carried out in a timely fashion, co-ordinate work in the different areas both within the BI Office, and other Department, offices within Booz Allen Hamilton
• Identified and planned for future needs
• Participated in the preparation of Business Intelligence reports for Booz Allen Hamilton Internal and external customers including the data governance committee, the BI SIG council, the administrative committee, Human Capital and Analytics, Acquisitions, Financials, the client side staff, and various government bodies
• Ensure Project compliance in view of the corporate accountability and regulatory compliance laws including Sarbanes - Oxley (SOX). Communicate with diverse departments, including building effective partnerships between business and IT stakeholders
• Diplomatically, handled sensitive situations with target audiences and otherwise cultivated effective, productive client relationship/partnership

Environment: MS Excel, MS Access, MS Word, MS PowerPoint, MS Visio, MS Project, HP/Mercury Quality Center 9.2, IBM Web sphere Information Analyzer, Lotus Notes, Outlook user, Datastage, Hyperion, Cognos, TOAD, Windows XP

Confidential

Project Manager / Business Analyst

Responsibilities:

• I was responsible for the VCM web publishing lifecycle that included developing, publishing, maintaining, and archiving. I worked closely with the lead publisher, editors, content contributors, translators, developers, QA and VCM architect.
• Ensure smooth data migration, data quality analysis and findings, identify data anomalies and data cleansing. Ensure completeness of data and identify gaps, and broken links.
• Provided business process expertise to the lead publisher, developed reports and presentations to senior management and power users as needed and mentored junior business analysts in India.
• Gather internationalization requirements for the Genographic website. This exercise was followed by the internationalization of the Confidential web portal. In addition, I gathered requirements for the new features such as blogs that may be introduced to the websites.
• Capture current state of the website functionalities, Capture the Current Graphic User Interface design elements, and Capture embedded functionalities in the complex Flash pieces across the website
• Gather reporting requirements and compose selective use case for sections of the website.
• Ensure adherence to corporate governance and IT governance guidelines, standards and policies while liaising between business and technical team for production support and coordinate with offshore team to transfer knowledge
• Compose and Peer review artifacts including requirement specifications, technical specifications, technical architecture specification, code, and test results
• Liaise with the translation companies to gather VCM access requirements and to transfer product knowledge.
• Liaise with the legal department for release of Confidential photographs, videos, articles and other such assets to the translation companies.
• Reviewed integration points and tested for any broken links.
• Work closely with the VCM architect and offshore technical team to ensure that the requirements pass the QA check and are implemented to stakeholder satisfaction.
• Communicate to the lead publisher any bug fixes or enhancements needed.

Environment: CMMI, Vignette Content management, Keystone, Flash, HTML, Java, Oracle 10g, MS Office, MS PowerPoint, MS Visio, MS Project, Lotus Notes, Outlook, Windows XP

Confidential

Project Manager / Business Analyst

Responsibilities:

• Ensure the Confidential data principles are adhered to when creating the new fDesign a new form for the Confidential intranet that allows Confidential firms to affirm or certify to the annual affirmations required by Confidential rules through one form at a single time of the year.
• Design a form deployment rollout schedule that will deploy the form to a select group of firms the first year and then to remaining firms over several years.
• Responsible for collecting data that is used for pre-examination reviews, as well as risk and rule surveillance. To ensure completeness and accuracy of business rules, I inferred business requirements by reviewing legacy system codebase(s) as well.
• Contributed business definitions and business rules to the data dictionary.
• Identify the current paper processes conducted in the districts and replace with an electronic submission process using FINS.
• Design form layout in adherence to 508 Compliance, gather & analyze the terms of business & instructions for the form.
• Documented detailed business requirements documentation (BRD), Systems Requirements Specification (SRS).
• Responsible for Test Plan, Test Case and user acceptance testing (UAT), and use cases. Develop data dictionary, extract business rules, and help create the logical data model.

Environment: Rational Unified Process (RUP), Rational Rose, RequisitePro, MS Visio, DOORS, Clearquest, ClearCase, MS Project, MS Word, MS Excel, Java, SQL, UNIX, Windows 2000, Lotus Notes

Confidential

Project Manager / Business Analyst / Business Architect

Responsibilities:

• Under the Single Family Operations Group, identify business architecture needs for the Credit Enhancement (CE) space at Confidential . Review, analyze, and evaluate the “CE Manager” business system and its role in the CE Space to formulate the future business process architecture such that the system parallels the overall business strategies.
• Establish detailed modeling work plan for business, application and technical architecture with the technical architect and technical lead. Develop resource plan, identify risks and related mitigations, assist in data mapping, transfer knowledge to business engineers, and participate in process reviews.
• Model business functions, collect source material from SME’s, analyze current business process and recommend future state for the business process model.
• Perform impact assessment for business process view architecture, COTS, existing & new features, and LOE assessment.
• Interview, and capture user needs and further formalize them into business and functional requirements.
• Analyze, and develop the end-to-end business process model for the “CE Tagging for Daily Close” project.
• While reporting to the Project Manager, and using my extensive experience and judgment to plan and accomplish goals, perform a variety of tasks and provide consultation on complex project decisions that need a wide degree of creativity and latitude from PMLC perspective.
• Developing strategy for writing effective and re-usable use cases keeping in mind ease of review for the business and the technical reviewers.
• Responsible for requirements sign - off for the “CE Redesign” and “CE Tagging for Daily Close” projects. Involved in Requirements review sessions. Streamlined the requirements review process by introducing the following:
• Enterprise analysis that focussed on understanding the needs of the CE Ops business as a whole, its strategic direction, and identifying initiatives that will allow the CE Ops business to meet those strategic goals.
• Requirements planning and management that involved planning the requirements development process, determining which requirements are of the highest priority for implementation, and managing change.
• Requirements analysis and elicitation that involved a walkthrough of the current state of CE manager, setting interview sessions and gathering requirements from end users, and stakeholders of the CE Redesign project. Ensuring the gathered information is elictated such that the requirements may be successfully implemented and testable requirements by the project team.
• Solution assessment and validation that involved analysing, and proposing the most appropriate, and cost effective technical solution to CE manager.Participate in the implementation plan, and also assess possible shortcomings in the implementation of the proposed solution.
• Active co-ordination with the System Integration testing team to finalize the required types of testing that included UAT, SIT and performance testing.
• Assist the Project manager in transitioning the PMLC/SDLC pilot project, “CE Tagging for Daily Close” project from FTD to SDLC methodology. Compose and revise project deliverables as per PMLC/SDLC criteria.
• Assist in co-coordinating project management such that the projects “CE Redesign”, “CE Tagging for Daily Close” and the “Borrower Credit Assessment Service (BCAS)” projects are in sync with the Confidential Technology Driven Model (FTD). This included the following:
• Compose the Project Charter, Communication Plan, Risk Management Plan, Change Control Process, Acceptance process, Quality Assurance Plan, and Training Plan for the “CE Tagging for Daily Close” Project.
• Compose the Requirements Management Plan in order to use DOORS 7.1.
• Assist the BA Team in composing the Product Acceptance Test Plan
• Assist the technical lead in composing the OTS Transition checklist, and Data Profile Questionnaire.
• Co-ordinate with ALCCB and TCM as required.
• Obtain sign-offs, approvals and authorizations as required for the phase gate reviews.
• Co-ordinate with the phase gate reviewers and quality assurance team.

Environment: Six Sigma, Rational Unified Process (RUP), Rational Rose, RequisitePro, MS Visio, DOORS, Clearquest, ClearCase, MS Project, MS Word, MS Excel, Java, SQL, UNIX, Windows 2000, Lotus Notes

Confidential

Sr. Representative of Staff

Responsibilities:

• Gather requirements for the enhancements on the information products on the intranet that would be linked to Web52 application. These included My Portal, Intranet Search, and Blogs & Wikis. In addition, I was also responsible to gather requirements to add the new feature of e-authentication for Web52.
• Infer business requirements from the current Cash Flow Models. Analyze the similarities and differences between the loan products, data sources, data elements, design & mechanism, & process flow of the Cash Flow models that included the following:
• Farm Loans Program: Direct Model
• Farm Loans Program: Guarantee Model
• Export Guarantee Model
• Public Law (PL) 480 Direct Model
• Organized Requirements gathering sessions with stakeholders and end users.
• Inferred business requirements from the legacy Web52 system. Composed & maintained the data dictionary for Web52, gathered business definitions and business rules.
• Actively participated in JAD sessions with developers, tech lead, and project manager in order to re-engineer the Web52 application for the Farm Service Agency, Foreign Agriculture Service and Risk Management Agency at Confidential . Web52 application is an electronic tool to process the Standard Form (SF-52). All state offices of Confidential nation-wide will use the application.
• Composed and delivered artifacts including stakeholder requests- meeting minutes, vision and scope documents, software requirement specification, business use cases, and supplementary specification.
• Developed functional model and process model for the cash flow models in MS Visio.
• Organized and chaired the monthly lunch and learn session on requirements management using Requisite Pro as an effective tool.
• Compose and design the Web52 user guide and user workbook in MS PowerPoint.

Environment: Six Sigma, Rational Unified Process (RUP), Rational Rose, RequisitePro, Rational Soda, MS Visio, Clearquest, Visual Source Safe, MS Project, MS Word, MS Excel, MS PowerPoint, MS Outlook, SQL, UNIX, Windows 2000